Promise Vess A2600 Product Manual

Vess a-series nvr storage appliance

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Vess A-Series

NVR Storage Appliance

Product Manual

Version 1.2

Table of Contents

Summary of Contents for Promise Vess A2600

Page 2 Vess A2000 Series NVR Storage Appliance Promise Technologies Warning This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Warning The electronic components within the Vess enclosure are sensitive to damage from Electro-Static Discharge (ESD).
Page 3 Product Manual Also included are four levels of notices: Warning A Warning notifies you of probable equipment damage or loss of data, or the possibility of physical injury, and how to avoid them. Caution A Caution informs you of possible equipment damage or loss of data and how to avoid them.
Page 4 Vess A2000 Series NVR Storage Appliance Promise Technologies ontents AnAging CtiVity CHedUles Vent Introduction dMinistrAtiVe OOls lAss eries VerView eStore Factory deFault SettingS yStem anagement AnAgeMent peCifiCAtiOns iewing nFormation ArdwAre aking ettingS ront anel ardware reating a ront anel etwork...
Page 5: Table Of Contents
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Page 6 Vess A2000 Series NVR Storage Appliance Promise Technologies Contacting Technical Support SlP S (clu) ettingS (clu) 162 erver ettingS imited arranty SnmP S (clu) ettingS ppendix river nstAllAtion And pdAte SnmP t (clu) anaging inkS Pdate nStallation equirementS (ClU) leAring...
Page 7: Introduction
The Vess A-Class Series subsystems are stand-alone devices with internal RAID storage, eliminating need for additional servers, controllers, separate enclosures etc. The Vess A-Class Series uses the renowned PROMISE RAID engine for maximum reliability, all drive bays are hot-swappable, and models are available with redundant power supplies to ensure data safety and uninterrupted operation.
Page 8 Vess A2000 Series NVR Storage Appliance Promise Technologies lAss erIes VerVIew yStem anagement The Vess A-Class Series are shipped with either Windows Embedded Standard 7 Runtime (WS7P) or Linux CentOS 6.3 operating systems depending on customer preference. AnAgement nterfAces •...
Page 9: S Pecifications
Product Manual Introduction peCIfICAtIons Vess Model A2200/A2200s A2600/A2600s Form factor 2U, 19” rack mount or desktop 3U, 19” rack mount Function NVR server NVR server Operating system Linux or Windows Linux or Windows Drives supported Six 3.5” SATA (3Gb/s or 6Gb/s)* Sixteen 3.5”...
Page 10: H Ardware
Vess A2000 Series NVR Storage Appliance Promise Technologies ArdwAre The following section provides a summary of the front and back panel hardware features of the Vess Class A Series enclosures. ront anel ardware The front panel of Vess Class A Series enclosures provide access to drives carriers. Some A-Series units are shipped with secure covers to protect the drive carriers from being unintentionally removed.
Page 11 The Vess A2600/A2600s enclosure features handles on each side used to secure the enclosure to an equipment rack. The system power button and two USB ports are located on the left side, and most of the front LED indicators are located on the right side.
Page 12: Front Panel Led -
Promise Technologies ront anel Descriptions of the LED behavior and function for Vess A-Class Series enclosures. A2600/A2600 s front pAnel Vess A2600/A2600s Front Panel LEDs - Left side Power button OPAS LED Drive Status one LED per carrier Activity one LED per carrier...
Page 13: Raid - W Indows
Product Manual Introduction Vess A2600/A2600s Front Panel LEDs - Right side Power System Status Global RAID Status Global HDD Activity Recording System Heartbeat Right side LED behavior for the Vess A2600/A2600s Description Power Lights BLUE to indicate the system is powered on. Blinks BLUE in shutdown mode.
Page 14 Vess A2000 Series NVR Storage Appliance Promise Technologies A2200/A2200 ront of The Vess A2200 and Vess A2200s are shipped with a lockable front secure cover to provide physical security for installed hard disks and cooling unit module. Use the tubular key shipped with the unit to lock or unlock this cover to access the six hard drive carrier trays and removable cooling unit in front.
Page 15 Product Manual Introduction A2200/A2200 s front pAnel Vess A2200/2200s Left panel LED System Fan Status Status Global RAID Status Power HDD Status LEDs Recording Network Link/Activ- OPAS Power Activ- button Front panel LED behavior for Vess A2200/A2200s system: LED Description Power Lights BLUE to indicate the system is powered on.
Page 16 A2600/A2600 s reAr pAnel overvieW The Vess A2600 enclosure features 3 hot-swappable power supplies (PSU) while the Vess A2600s enclosure is equipped with a single PSU that is not hot-swappable. Both enclosures are available with the alarm (RS-422) and audio (RS-485) I/O terminal block connection option. For detail on the control panel connections and LED indicators, please see the relevant sections below.
Page 17 Raiser card slots System fan PSU fan Power switch pictured in “ON” position Ports and LED indicators on control panel Vess A2600 rear view Raiser card slots System fan PSU fans Power inserts Ports and LED indicators on control panel...
Page 18 Vess A2000 Series NVR Storage Appliance Promise Technologies Vess A2600 with optional sensor/alarm IO ports rear view Raiser card slots System fan PSU fans Power inserts Ports and LED indicators on control panel...
Page 19 Product Manual Introduction The Vess A2600/A2600s data and management connections are located on the backplate below the cooling unit and to the right of the PSU (PSUs). Vess A2600/A2600s backplate connections and LED indicators VGA port HDMI port Gigabit Ethernet ports...
Page 20 Promise Technologies A2600 BAckplAte connections Access to physical data and management connections are located on the backplate of the Vess A2600/A2600s including the optional I/O connections for sensor and alarm systems. Feature Description HDMI Provides video out connection for HDMI enabled monitors used to view the management interface using CLI, CLU or WebPAM PROe.
Page 21 Product Manual Introduction A2200/A2200 s BAckplAte overvieW The Vess A2200 enclosure features 3 hot-swappable power supplies (PSU) while the Vess A2200s enclosure is equipped with a single PSU that is not hot-swappable. Both enclosures are available with the alarm sensor (RS- 422) and audio (RS-485) I/O terminal block connection option.
Page 22 USB ports USB 2.0 on left Power inserts USB 3.0 on right Network ports and LED indicators Vess A2200 and Vess A2600 Power Supply Status LEDs Green = normal Red = problem Dark = no power or PSU not installed...
Page 23: Led Indicators
The LED on the lower right of each port indicates connection speed, GREEN is 100 Speed Mbps, ORANGE is 1000 Mbps. The power supply LEDs on the A2600 light GREEN to indicate normal operation. A RED (Vess A2600) LED indicates a problem or unit failure.
Page 24 Vess A2000 Series NVR Storage Appliance Promise Technologies A2200 BAckplAte connections Access to physical data and management connections are located on the backplate of the Vess A2200/A2200s including the optional I/O connections for sensor and alarm systems. Feature Description HDMI Provides video out connection for HDMI enabled monitors used to view the management interface using CLI, CLU or WebPAM PROe.
Page 25: Hardware Setup
ArdwAre etup This chapter presents the basics on unpacking, setting up hardware for the Vess A2600/A2600s and Vess A2200/2200s. Hardware installation includes installing the unit in an equipment rack, connecting the power, making network, data and management connection to the device, and installing hard drives.
Page 26: U Npacking
Vess A2000 Series NVR Storage Appliance Promise Technologies npACkIng Note The Vess Class A Series can accommodate SATA (3Gbps/6Gbps) hard drives. Acking The Vess A2600/A2600s box contains the following items: • Vess A2600s or A2600 • 1.5m (4.9 ft) Power cords • Quick Start Guide printed (3 cords for A2600 3 PSU , (Note that the Product Manual is found on the desktop...
Page 27 • Do not install the Vess unit into a rack without rails to support the system. • Only a qualified technician who is familiar with the installation procedure should mount and install the Vess unit. • Mount the rails to the rack using the appropriate screws and flange nuts, fully tightened, at each end of the rail. • Do not load the rails unless they are installed with screws as instructed. • The rails available for the PROMISE Vess unit are designed to safely support that PROMISE Vess unit when properly installed. Additional loading on the rails is at the customer’s risk. • PROMISE Technology, Inc. cannot guarantee that the mounting rails will support your PROMISE Vess unit unless you install them as instructed. Note To lighten the Vess enclosure, you can remove the power supplies. Replace the power supplies after the Vess unit is mounted in your rack.
Page 28 Vess A2000 Series NVR Storage Appliance Promise Technologies ounting a encloSure in a To install the Vess into a rack with the supplied mounting rails: 1. Check the fit of the mounting rails in your rack system. 2. Adjust the length of the mounting rails as needed.
Page 29 Product Manual Hardware Setup Rail ends attach to the outside of each post Rail ends attach on the outside of the front and rear rack posts 3. Place the Vess onto the rails. • At least two persons are required to safely lift the system. • Lift the Vess itself. Do not lift the system by its brackets. Placing the Vess system onto the rack rails Brackets Vess system Rails installed and...
Page 30 Vess A2000 Series NVR Storage Appliance Promise Technologies 4. Secure the enclosure to the rack. • The unit attaches to the rack posts using the included screws and flange nuts. One screw each side, in the upper hole only. • Use the attaching screws and flange nuts that came with the Vess. Secure to rack Screws and flange nuts attach the Vess to the rack posts System installed in rack Vertical rack post...
Page 31 Product Manual Hardware Setup ounting a encloSure in a The instructions here apply to the Vess A2200s and Vess A2200. Vess A2200/A2200s with rail brackets and handles attached Follow the mounting rail instructions to attach the Rail brackets on each side of the enclosure, and the handles on the front.
Page 32 Vess A2000 Series NVR Storage Appliance Promise Technologies Installing the rails onto the rack left side rail viewed from front right side rail viewed from front...
Page 33 Product Manual Hardware Setup Place enclosure into the mounting rails 3. Insert the rail brackets attached to the Vess enclosure into the rails. • At least two persons are required to safely lift the system. • Lift the enclosure itself. Do not lift the system by its brackets or handles.
Page 34 Vess A2000 Series NVR Storage Appliance Promise Technologies System installed in rack viewed from rear 4. Secure the enclosure to the rack. • The unit attaches to the rack posts using the included screws and flange nuts. • Use the attaching screws and flange nuts that came with the Vess A2200/A2200s enclosure.
Page 35: N Umber Of D Rives R Equired
The Vess Class A Series subsystems support: • SATA hard disks • 3.5-inch hard disk drives For a list of supported physical drives, download the latest compatibility list from the PROMISE support website. umber oF riveS equired The table below shows the number of drives required for each RAID level...
Page 36 Vess A2000 Series NVR Storage Appliance Promise Technologies A2200/A2200 emove rive ecUrity over To remove the security cover in front of the drive bays: 1. Use the tubular key to unlock the cover. Turn counterclockwise to unlock. 2. Slide the cover to the right about 4 mm.
Page 37 Product Manual Hardware Setup rive UmBering You can install any suitable disk drive into any slot in the enclosure. The diagram below shows how drive slots are numbered on both the Vess A2200s and Vess A2200. Slot numbering is reflected in the web manager GUI and CLI/CLU user interfaces. Drive slot numbering for Vess A2200s/A2200 Drive numbers (odd) Drive numbers (even)
Page 38 Vess A2000 Series NVR Storage Appliance Promise Technologies Drive slot numbering for Vess A2600s/A2600 Vess A2600/A2600s drive carrier (empty) Attach counter-sink screws...
Page 39 A2600 drive cArriers The instructions below apply to drive carriers used with the Vess A2600 or Vess A2600s. 1. Grasp the handle and slide the latch to the left as far as it goes. 2. Press the square button to the right of the latch to release it.
Page 40 Vess A2000 Series NVR Storage Appliance Promise Technologies 1. Carefully lay the disk drive into the drive carrier at the front, so that the screw holes on the sides line up. 2. Insert the screws through the holes in the drive carrier and into the sides of the disk drive.
Page 41 Product Manual Hardware Setup A2200 drive cArriers The instructions below apply to all types of drive carriers intended for use with the Vess A2200 or Vess A2200s. 1. Remove a disk drive carrier. 2. Carefully lay the disk drive into the drive carrier at the front, so that the screw holes on the sides line up. 3.
Page 42 Vess A2000 Series NVR Storage Appliance Promise Technologies Vess A2200/A2200s Disk carrier with HDD installed - front view Pull here to release the carrier handle latch. Then pull the carrier straight out by the han- dle. Place your free hand under the carrier.
Page 43 AnAgement netWork connection Vess A2600/A2600s and Vess A2200/A2200s have four Gigabit Ethernet RJ-45 ports on the rear panel for connection to an Ethernet network. Use this connection with WebPAM PROe to login as the device administrator. To establish the management path: 1.
Page 44 Vess A2200/A2200s Ethernet, video monitor connections and USB ports VGA port HDMI port USB 3.0 USB 2.0 Vess A2600/A2600s Ethernet, video monitor connections and USB ports VGA port USB ports HDMI port Important Be sure to place the monitor and keyboard on a stable and secure...
Page 45 Product Manual Hardware Setup onneCt tHe ower Insert one power cable into the power receptacle for each power supply and connect the each PSU to a suitable power source. The Vess A2600s and Vess A2200s are equipped with a single power supply (see below). The Vess A2600 and Vess A2200 are equipped with three power supplies in an N+1 arrangement.
Page 46 Vess A2000 Series NVR Storage Appliance Promise Technologies The Vess A2600 and Vess A2200 feature three N+1 power supplies. In this arrangement, one PSU is redundant, so a minimum of two PSUs are needed to power up the enclosure. Vess A-2600 N+1 power connections...
Page 47 To power on the Vess A2600/A2600s, press the Power button on the front left bracket facing (see figure below). Observe the LEDs on the front panel to make certain the boot up proceeds smoothly. Vess A2600/A2600s front left side...
Page 48 Vess A2600/A2600s front right side Power System Status Global HDD Activity Recording System Heartbeat A2600/A2600 ront Anel s After poWer on When the boot-up is finished and the Vess A2600/A2600s system is functioning normally: Description Power Lights BLUE to indicate the system is powered on. Blinks BLUE in shutdown mode. System Status Lights GREEN when healthy, RED if there is a critical problem (LD offline, fan malfunction, voltage out of range, system temperature alert), blinks RED for HDD high temperature alert remains dark when not ready. System Blinks BLUE slowly at regular intervals to indicate the firmware and software are operating nor- Heartbeat mally.
Page 49 When system boot-up is finished, use the LEDs on the controller on the rear of the device to monitor various functions (described below). Description (refer to product manual for more details) System Fan A steady GREEN LED indicates normal fan function. A RED LED indicates fan failure, the fan must be replaced. Ethernet The LED located on below each port, on the left side, lights green when connected, flashes Link/Act and Speed green when there is activity on the port and remains dark no connection has been estab- lished. The LED on the lower right of each port indicates connection speed, green is 100 Mbps, ORANGE is 1000 Mbps. Vess A2600/A2600s rear panel LEDs Fan Status Gigabit Ethernet port LEDs...
Page 50 Vess A2000 Series NVR Storage Appliance Promise Technologies a2200/a2200 ower With the power supplies connected, the system can now be powered on. To power on the Vess A2200 or Vess A2200s, press the Power button in the lower left corner of the front panel (see figure below).
Page 51 Product Manual Hardware Setup ScSi S (San) onnect to i torage etwork Important For a list of supported HBA NICs and switches, download the latest compatibility list from PROMISE support: http://www.promise.com/support/. This arrangement requires: • An iSCSI HBA network interface card (NIC) in the host PC or server • A GbE network switch • A standard network switch...
Page 52 Vess A2000 Series NVR Storage Appliance Promise Technologies Vess A2600/A2600s Gigabit ports for iSCSI SAN 1 2 3 4 1Gb/s Data Ports Vess A2200/A2200s Gigabit ports for iSCSI SAN 1Gb/s Data Ports...
Page 53 8. Close and tighten the PCIe bracket guard, replace the fan module and replace the controller module in the Vess system chassis. Warning Turn off the power and disconnect all power cord before servicing the Vess A2600 or Vess A2600s.
Page 54 1: r emove controller modUle To remove the controller module of the Vess A2600 or Vess A2600s: 1. Power off the Vess system and wait until it is completely shut down. 2. Use a Phillips head screwdriver or your fingers to loosen the screw that secures the lever used to remove and insert the controller, then pull the lever out so that the controller is unseated from the Vess chassis.
Page 55 Product Manual Hardware Setup Vess A2600 controller module - remove fan Fan module mounted in controller unit Backplate access and punch-out PCIe bracket guard cover for PCIe card Controller removal lever Riser bracket anchor screw hole Fan module removed from...
Page 56 Vess A2000 Series NVR Storage Appliance Promise Technologies 3: A ttAch moUnting BrAcket The riser card includes a mounting bracket used to anchor the card in position. The bracket is secured to the controller module housing with a screw on the backplate of the controller, the screw hole is revealed when the fan module is removed.
Page 57 PCI slot located near the top edge of the riser card. Talk to a sales representative if you intend to install a graphics card in the Vess A2600. Do not use the standard riser card for installing a graphics cards.
Page 58 The special graphics riser card has one 16-lane Generation 2.0 PCI Express slot. The procedure for installing the hardware is the same. Contact your sales representative to order the graphics riser card. A list of approved graphics cards is posted online at promise.com. To insert a PCIe card, follow these steps: 1.
Page 59 Product Manual Hardware Setup Insert PCIe card Open PCIe bracket guard PCIe card slot PCIe anchor screw 6: r eAssemBle With the riser card and PCIe cards in place, return the fan module into position and secure it with the fan module screws.
Page 60 Vess A2000 Series NVR Storage Appliance Promise Technologies A2200/A2200 nstAll e CArds In Up to three PCIe cards can be installed in the Vess A2200/A2200s. The PCIe slots can accommodate the following form factors: • One 16-lane Generation 2.0 PCI Express slot* • Two 8-lane Generation 2.0 PCI Express slots* The hardware installation is similar to installing a PCIe card on a desktop PC. The procedure is summarized as follows: 1.
Page 61 Product Manual Hardware Setup 1: s hUt doWn system disconnect poWer Before opening the system housing, shut down the device and disconnect any power cords. 2: r emove hoUsing cover Remove housing cover 1. Use a small Phillips head screwdriver to remove all five screws that secure the cover to the rest of the device housing.
Page 62 Vess A2000 Series NVR Storage Appliance Promise Technologies 3: i nsert e cArd Removal of the cover exposes the PCIe slots located in the rear left corner. 1. Pull out the protective cover for the PCIe opening for the slot that will be used. Save this protective cover for future use.
Page 63 Product Manual Hardware Setup 4: r eplAce hoUsing cover Now simply replace the hosing cover on the device. Place the cover into the accommodating guides on each side of the housing and push the cover back into place. Secure the cover with the five screws (one flat head screw on each side, the three remaining on the back), do not over tighten the screws.
Page 64 Vess A2000 Series NVR Storage Appliance Promise Technologies pAM pro AnAgIng wItH This chapter describes using WebPAM PROe to monitor and manage your RAID system. Pam Pro ogging into You can log into WebPAM PROe in either of two ways: •...
Page 65 Product Manual Managing with WebPAM PROe ogging in over the etWork Important For Vess A-Class Series running Windows OS, it is necessary to disable the Windows Firewall in order to allow access to WebPAM PROe through the network interface. If the Firewall is running, no management access is permitted from the network.
Page 66 Vess A2000 Series NVR Storage Appliance Promise Technologies Secure Connection • WebPAM PROe uses a secure HTTP connection ...https:// • Enter the Subsystem IP address ....192.168.0.1 • Enter the Port number ....... :443 Together, your entry looks like this: https://192.168.0.1:443/ Note • You can enter the Host PC’s network name in place of the IP address. • If you are logging in at the Host PC, you can enter local Host in place of the IP address. • Whether you select a regular or a secure connection, your login to WebPAM PROe and your user password are always secure.
Page 67 Product Manual Managing with WebPAM PROe ogin creen When the opening screen appears: 1. Type administrator in the User Name field. 2. Type password in the Password field. 3. Click the Login button. The User Name and Password are case sensitive. See Figure 1. The WebPAM PROe login screen After logging in, the Quick Links menu appears.
Page 68: Quick Link Menu
Vess A2000 Series NVR Storage Appliance Promise Technologies uick inkS menu The Quick Links menu is the administrator’s Home page for WebPAM PROe. Here you will find links to menus to view setting and manage logical drives, physical drives, and disk arrays. Also links to view network settings and event logs, as well as the background activities management menu.
Page 69 Product Manual Managing with WebPAM PROe Pam Pro Sing tHe nterFace WebPAM PROe is browser-based RAID management software with a graphic user interface. Basic user interface components and functions include: WebPAM PROe interface - Subsystem home page There are four major parts to the WebPAM PROe interface: •...
Page 70 Vess A2000 Series NVR Storage Appliance Promise Technologies sing the eAder The Header contains the following items: Language – Choose a display language View – To view the Event Frame, Logout – To logout sing Tree View enables you to navigate around all components of the Vess enclosure, software management, RAID controller, enclosure, physical drives, disk arrays, logical drives, and spare drives.
Page 71 Product Manual Managing with WebPAM PROe sing AnAgement Management View displays information and settings menus according to the item you choose in Tree View. It presents the user interface for the Vess enclosure, including creation, maintenance, deletion, and monitoring of disk arrays and logical drives.
Page 72 Vess A2000 Series NVR Storage Appliance Promise Technologies ieWing the vent rAme To view the Event Frame, click Show Event Frame in the Header. To hide the Event Frame, click Hide Event Frame in the Header. In the event frame, events are listed and sorted by: •...
Page 73 Product Manual Managing with WebPAM PROe pAm pro ogging oUt of There are two ways to log out of WebPAM PROe: • Close your browser window • Click Logout in the WebPAM PROe Header Clicking Logout brings you back to the Login Screen. After logging out, you must enter your user name and password in order to log in again.
Page 74 Vess A2000 Series NVR Storage Appliance Promise Technologies ubsysteM AnAgeMent The menus listed under Subsystems are all the menus used for device management. Click on the Subsystems icon to view read-only information for the Vess including the management IP address, Alias, Model and WWN.
Page 75: B Ackground A Ctivities
Product Manual Managing with WebPAM PROe ACkground CtIVItIes Background activities perform a variety of preventive and remedial functions on your physical drives, disk arrays, logical drives, and other components. You can run a background activity immediately or schedule it to run at a later time. Setting options for each activity are listed after the scheduling options.
Page 76 Vess A2000 Series NVR Storage Appliance Promise Technologies anage ackground ctivitieS ettingS The parameters listed in the Background Activities menu are configured in the Background Activities Settings menu. To change Background Activities settings 1. Click the Subsystem icon of the subsystem on which you want to view Background Activities.
Page 77 Product Manual Managing with WebPAM PROe eBUild ettings To change Rebuild setting the in Background Activities Settings menu: 1. Use the Rebuild Rate drop-down menu to choose a rate: • Low – Fewer system resources to the Rebuild, more to data read/write operations. • Medium – Balances system resources between the Rebuild and data read/write operations. • High – More system resources to the Rebuild, fewer to data read/write operations. 2. To enable Auto Rebuild (rebuilds when you swap out the failed drive with a new one) Check the Enable Auto Rebuild box.
Page 78 Vess A2000 Series NVR Storage Appliance Promise Technologies Background Synchronization Rate 1. To change Background Synchronization Rate setting the in Background Activities Settings menu: Click the Synchronization Rate drop-down menu and choose a rate: • Low – Fewer system resources to Synchronization, more to data read/write operations. • Medium – Balances system resources between Synchronization and data read/write operations.
Page 79 Product Manual Managing with WebPAM PROe edUndAncy heck Redundancy Check is a routine maintenance procedure for fault-tolerant disk arrays (those with redundancy) that ensures all the data matches exactly. Redundancy Check can also correct inconsistencies. Note You can use the scheduler to set up a Redundancy Check Schedule. To set up a schedule, click the menu expander to the right of the Scheduler tab and select Redundancy Check Schedule. Redundancy Check Rate To change Redundancy Check Rate setting the in Background Activities Settings menu: 1.
Page 80 Vess A2000 Series NVR Storage Appliance Promise Technologies Predictive Data Migration (PDM) is the migration of data from the suspect physical drive to a spare drive, similar to rebuilding a logical drive. But unlike Rebuilding, PDM constantly monitors your physical drives and automatically copies your data to a spare drive before the physical drive fails and your logical drive goes Critical.
Page 81: Media Patrol
Product Manual Managing with WebPAM PROe edia atrol Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive. Media Patrol checks are enabled by default on all disk arrays and spare drives. Media Patrol is concerned with the media itself, not the data recorded on the media.
Page 82 Vess A2000 Series NVR Storage Appliance Promise Technologies AnAgIng CtIVIty CHedules Schedules for Media Patrol, Redundancy Check and Spare Drive Check can be created to run during off peak times. dd or delete An Activity schedUle To add, enable or delete an activity schedule, click on the Subsystem in Tree View, then click on the Scheduler menu expander to the right of the Scheduler tab.
Page 83: Event Log
Product Manual Managing with WebPAM PROe Vent Event logs are useful for troubleshooting, tracking functions and monitoring subsystems. To view, save or clear subsystem event logs, click on the subsystem in Tree View, then click on the Event menu expander. Choose to display Runtime Events or NVRAM Events.
Page 84: A Dministrative T Ools
Vess A2000 Series NVR Storage Appliance Promise Technologies dMInIstrAtIVe ools Click the + symbol of the Administrative Tools icon reveal subsystem administrative tools menu links for User Management, View Network Settings, Performance Monitoring and Software Management. The Administrative Tools menu lists text hyperlinks to these same menus, plus links to menus to Restore Factory Default settings, Clear Statistics and Save System Service Report.
Page 85: U Ser M Anagement
Product Manual Managing with WebPAM PROe AnAgeMent User Management deals with user accounts. iewing nFormation The view a list of users, their status, access privileges, display name, and email address: 1. Click the Administrative Tools icon. 2. Click the User Management icon. The Information tab appears in Management View.
Page 86 Vess A2000 Series NVR Storage Appliance Promise Technologies Aking ettings To change your own user settings: 1. Log into WebPAM PROe under your own user name. 2. Click the Administrative Tools icon. 3. Click the User Management icon. 4. Click the Settings tab in Management View.
Page 87 Product Manual Managing with WebPAM PROe reating a To create a user: 1. Log into WebPAM PROe as the Administrator or a Super User. 2. Click the Administrative Tools icon. 3. Click the User Management icon. 4. Click the Create tab in Management View. 5.
Page 88 Vess A2000 Series NVR Storage Appliance Promise Technologies ist of rivileges • View – Allows the user to see all status and settings but not to make any changes • Maintenance – Allows the user to perform maintenance tasks including • Rebuilding, PDM, Media Patrol, and Redundancy Check. • Power – Allows the user to create (but not delete) disk arrays and logical drives, change RAID levels, change stripe size; change settings of components such as disk arrays, logical drives, physical drives, and the controller. • Super – Allows the user full access to all functions including create and delete users and changing the settings of other users, and delete disk arrays and logical drives. The default “administrator” account is a Super User. eleting A There is always at least one Super User account. You cannot delete the user account you used to log in. To delete a user: 1.
Page 89: V Iew N Etwork S Ettings
Product Manual Managing with WebPAM PROe etwork ettingS To view network settings for the Ethernet ports, including the port used for access to WebPAM PROe, click on the View Network Settings icon under Administrative Tools. Information listed for each port includes: •...
Page 90 Vess A2000 Series NVR Storage Appliance Promise Technologies mporting A onfigUrAtion cript You can write a CLI configuration script to automatically configure your Vess subsystem. The script must be a plain, non-encrypted text file. From there, you can import the script from the Host PC and perform the configuration automatically.
Page 91 Product Manual Managing with WebPAM PROe xporting A onfigUrAtion cript You can save the configuration from one Vess subsystem, export it, and then import it to automatically configure your other Vess subsystems. To export a configuration script: 1. Click the Administrative Tools icon. 2.
Page 92 Vess A2000 Series NVR Storage Appliance Promise Technologies Aving A ervice eport A Service Report is a detailed report covering the configuration and status of all components in your RAID system. A support technician or field engineer might request a service report for the purpose of diagnosis and troubleshooting.
Page 93 Product Manual Managing with WebPAM PROe The Service Report includes the following topics: • About – Report utility • Network Info – Virtual port • BBM Info – Bad Block Manager • Phydriv Info – Basic physical drive information • BGA Summary – Status and settings • Phydriv Verbose Info – Full physical drive • Buzzer Info • SWMGT Info – Software management • Controller Info • Service Setting – Email • Disk Array Info • Service Setting – Webserver • Disk Array Dump info • Spare Info – Basic spare drive information •...
Page 94: E Mail Ervice
Vess A2000 Series NVR Storage Appliance Promise Technologies mail ervice Email service enables the RAID subsystem to send you Email messages about events and status changes. By default, Email service is set to Automatic. mAil ervice To stop the Email service: 1.
Page 95 Product Manual Managing with WebPAM PROe mAil ettings To change Email service settings: 1. Click the Administrative Tools icon. 2. Click the Software Management icon. 3. Click on Email in the Service List of the Service Management menu. 4. Make settings changes as required: Under Service Setting -- Email choose a startup type: •...
Page 96: P Erformance M Onitoring
Vess A2000 Series NVR Storage Appliance Promise Technologies erFormance onitoring The Performance Monitor displays real-time performance statistics for logical drives and physical drives. The vertical scale adjusts dynamically to accommodate the statistical data. Because it reports performance in real-time, to see data in the monitor, there must be I/O data activity taking place between the subsystem and the Host.
Page 97 Product Manual Managing with WebPAM PROe 6. Under Physical Drive, choose the metric you want to see from the Measurement drop-down menu. Information Read/Write • Bandwidth in MB/s • Read bandwidth • Maximum latency in ms • Write bandwidth • Average latency in ms • Maximum Read latency in ms • Minimum latency in ms • Maximum Write latency in ms •...
Page 98: C Ontrollers
Vess A2000 Series NVR Storage Appliance Promise Technologies ontrollers Click on a specific controller in Tree view to display information or statistics for a controller. Or to change controller settings. See the following sections: • “View Controller Information” • “Viewing Controller Statistics” • “Controller Settings”...
Page 99 Product Manual Managing with WebPAM PROe Controller information includes: • Cache Usage • Install Package Version • Dirty Cache Usage • Install Package Build Date • Part Number • Serial Number • Hardware Revision • WWN • SCSI Protocols Supported 1. Click the Advanced Information menu expander to view advanced information. Advanced controller information includes: • Memory Type • Write Back Cache Flush Interval* • Memory Size...
Page 100 Vess A2000 Series NVR Storage Appliance Promise Technologies iewing ontroller tatiSticS To view controller statistics: 1. Click the Controllers icon. 2. Click the specific Controller icon of the controller for which you want to view statistics. 3. At the top of the Information display menu, between the Information and Settings tabs, click on the menu expander to reveal the Statistics link.
Page 101: C Ontroller S Ettings
Product Manual Managing with WebPAM PROe ontroller ettingS To make controller settings: 1. Click the Controllers icon. 2. Click the specific Controller icon of the controller you want to manage. 3. Click the Settings tab. 4. Make settings changes as required: • Enter, change or delete the alias in the Alias field.
Page 102: E Nclosures
Vess A2000 Series NVR Storage Appliance Promise Technologies nClosures The Enclosure menus are used to provide information for and monitor the status about the various components of the enclosure unit. Click on a specific enclosure in Tree view or in the Enclosures list to display information or settings menus for an enclosure.
Page 103: E Nclosure Temperature Sensor Settings
Product Manual Managing with WebPAM PROe Enclosure Information display ncloSure temPerature SenSor SettingS The temperature threshold settings are used to send event notices when the internal temperature reaches a high level. To set enclosure temperature thresholds, click on the enclosure in Tree View, then click on the Settings tab to view the Enclosure Settings menu.
Page 104: P Hysical D Rives
Vess A2000 Series NVR Storage Appliance Promise Technologies HysICAl rIVes The Physical Drives menus are used to view information and statistics about physical hard drives installed in the enclosure and to set Global Settings for hard drives. To see the Physical Drives List, expand the individual Enclosure icon in Tree View to see the Physical Drives icon for the enclosure.
Page 105: Physical Drive Information
Product Manual Managing with WebPAM PROe The information listed for individual physical drives includes: Physical Drive Information • Physical Drive ID • Configuration Status • Location [Enclosure # Slot #] • Model • Alias • Drive Interface • Physical Capacity • Serial Number • Configurable Capacity • Firmware Version • Used Capacity • Protocol Version •...
Page 106: Disk Array And Logical Drive
Vess A2000 Series NVR Storage Appliance Promise Technologies rrAys And ogICAl rIVes Disk arrays and logical drives are created and managed using the Disk Arrays menu. Use the Array Configuration menu to view the Disk Array List, and to create and delete disk arrays on the enclosure. Expand the Disk Arrays icon in Tree View to view menu links for existing arrays.
Page 107 Product Manual Managing with WebPAM PROe Information in the Disk Array menu includes: • Disk Array ID [#] • Media Patrol [Enabled/Disabled] • Alias • PDM [Enabled/Disabled] • Operational Status (see below) • Power Management [Enabled/Disabled] • Total Physical Capacity • Number of Physical Drives • Configurable Capacity • Number of Logical Drives • Free Capacity [Bytes] • Available RAID Levels • Max Contiguous Free Capacity [Bytes] Other lists in this menu: •...
Page 108: L Ogical Drive Management
Vess A2000 Series NVR Storage Appliance Promise Technologies ogical drive management Logical drives are made from disk arrays. In the Tree, you can see a graphic representation of the logical drives that belong to each array. The Logical Drive List can be accessed in Tree View by expanding the under Disk Arrays and clicking on the Logical Drives icon for any existing disk array, or simply click on the Logical Drive Summary icon for the Subsystem.
Page 109 Product Manual Managing with WebPAM PROe pAre rIVes When a physical drive in a disk array fails and a spare drive of the same type and adequate capacity is available, the disk array will begin to rebuild automatically using the spare drive. In Tree View, click on the Spar Drive icon to see the Spare Drives List, or to create or delete an existing spare drive.
Page 110: L Ogical D Rive S Ummary
Vess A2000 Series NVR Storage Appliance Promise Technologies ogICAl rIVe uMMAry The Logical Drive Summary displays a list of all logical drives in the Subsystem. This list does not arrange the logical drives under the disk array to which they belong nor under the enclosure in which they are located. The...
Page 111: Managing With Clu
Class Series subsystem, insert a USB keyboard into any USB port, and connect a monitor using either the VGA or HDMI port. USB, HDMI and VGA interfaces on rear panel Vess A2200/A2200s USB ports HDMI port VGA port Connect to USB keyboard Connect to HDMI monitor Connect to VGA monitor Vess A2600/A2600s...
Page 112 Linux OS. To use the CLU interface, first follow these directions to access the PROMISE CLI Utility: 5. Open a terminal window. clitest 6. Type and press Enter.
Page 113: Using The Clu
Product Manual Managing with CLU Using the CLU In the CLI terminal interface, login first, then access the CLU interface. Follow the instructions below. 1. At the CLI Login prompt, type the user name and press Enter . The default user name is administrator . 2.
Page 114 Vess A2000 Series NVR Storage Appliance Promise Technologies CLU Main Menu Notice at the bottom of the CLU interface there are on-screen reminders of keyboard actions used for CLU interface. The keyboard inputs to use the CLU are as follows: • Arrow Keys - Use the up and down arrow keys to move the text selector, indicated by the...
Page 115 Product Manual Managing with CLU CLU notation used in this guide The CLU command descriptions in this chapter use abbreviated descriptions of CLU navigation. It is assumed the user will understand that movement from one CLU menu item to another involves using the arrow keys to highlight the given command then pressing enter to view another list of CLU command selections or parameter options.
Page 116 Vess A2000 Series NVR Storage Appliance Promise Technologies Use the table below for reference of the CLU interface. Quick Setup A sequence of steps to setup the RAID configuration. Subsystem Management page 112 Alias Media Patrol Start, Stop or Pause Media Patrol Lock Management Prevent settings changes to controller for set time...
Page 117: A Ccessing O Nline H Elp
Product Manual Managing with CLU Accessing Online Help To access online help on any CLU screen, press Control-E . To return to the CLU, press Enter . Exiting the CLU 1. Highlight Return to Previous Menu and press Enter . Repeat this action until you arrive at the Main Menu .
Page 118: M Aking S Ubsystem S Ettings (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies (Clu) AnAgIng tHe ubsysteM Subsystem Management includes the following functions: • “Making Subsystem Settings (CLU)” on page 112 • “Locking or Unlocking the Subsystem (CLU)” on page 113 Making Subsystem Settings (CLU) An alias is optional. To set an Alias for this subsystem: 1. Main Menu >> Subsystem Management >> Subsystem Settings .
Page 119: R Unning M Edia P Atrol (Clu)
Product Manual Managing with CLU Running Media Patrol (CLU) Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive. Media Patrol checks all physical drives assigned to disk arrays and spare drives. It does not check unconfigured drives.
Page 120: Releasing The Lock
Vess A2000 Series NVR Storage Appliance Promise Technologies Releasing the Lock Main Menu >> Subsystem Management >> Lock Management >> Unlock Releasing a Lock set by another user To release somebody else’s lock: 1. Main Menu >> Subsystem Management >> Lock Management >> Force Unlock Press the Spacebar to toggle to Yes >>...
Page 121: M Anaging The Raid C Ontrollers (Clu)
Product Manual Managing with CLU rAId C (Clu) AnAgIng tHe ontrollers RAID controller management includes the following functions: • “Viewing Controller Information (CLU)” on page 115 • “Making Controller Settings (CLU)” on page 116 Viewing Controller Information (CLU) Controller Management includes information, settings and statistics. To access Controller Management: 1. Main Menu >> Subsystem Management >> Controller Management The Controller summary information includes: • Alias – if assigned • Operational Status – OK means normal. Might show BGA running.
Page 122: Making Controller Settings (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Making Controller Settings (CLU) If your subsystem has two controllers, any settings you make to one controller automatically apply to the other controller. To make Controller settings: 1. Main Menu >> Subsystem Management >> Controller Management 2.
Page 123 Product Manual Managing with CLU • Highlight SMART and press the spacebar to toggle between Enable and Disable . • Highlight SMART Poll Interval and press the backspace key to erase the current value. Type a new interval value (1 to 1440 minutes). • Highlight Poll Interval and press the backspace key to erase the current value. Type a new interval value (15 to 255 seconds). • Highlight Adaptive Writeback Cache and press the spacebar to toggle between Enabled and Disabled. • Highlight Forced Read Ahead Cache and press the spacebar to toggle between Enabled and Disabled . • Highlight HDD Power Saving and the spacebar to choose a time period. After an HDD has been idle for a set period of time: Power Saving Idle Time – Parks the read/write heads Power Saving Standby Time – Lowers disk rotation speed...
Page 124: M Anaging The E Nclosure (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies (Clu) AnAgIng tHe nClosure Enclosure Management includes the following functions: • “Viewing the Enclosures Summary (CLU)” on page 118 • “Viewing Enclosure Information (CLU)” on page 119 • “Making Enclosure Settings (CLU)” on page 119 • “Viewing Power Supply Status (CLU)” on page 120 • “Viewing Cooling Unit Status (CLU)” on page 120 • “Viewing Temperature Sensor Status (CLU)” on page 121 • “Viewing Voltage Sensor Status (CLU)” on page 121 • “Locating an Enclosure (CLU)” on page 122 Viewing the Enclosures Summary (CLU) Enclosure Management includes information, status, settings and location. To access Enclosure Management: 1.
Page 125: M Aking E Nclosure S Ettings (Clu)
Product Manual Managing with CLU Viewing Enclosure Information (CLU) To view enclosure information: 1. Main Menu >> Subsystem Management >> Enclosure Management 2. Highlight the enclosure you want and press Enter . You can monitor power supplies, cooling units, enclosure temperatures and voltages. Adjustable items You can set or adjust the following items: • Enclosure Warning and Critical temperature thresholds...
Page 126: Iewing P Ower S Upply S Tatus (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Viewing Power Supply Status (CLU) To view the status of the power supplies: 1. Main Menu >> Subsystem Management >> Enclosure Management 2. Highlight the enclosure you want and press Enter .
Page 127: V Iewing T Emperature S Ensor S Tatus (Clu)
Product Manual Managing with CLU Viewing Temperature Sensor Status (CLU) To display the status of the temperature sensors: Main Menu >> Subsystem Management >> Enclosure Management This is a read-only menu. If any temperature exceeds the Healthy Threshold value, there is an overheat condition in the enclosure.
Page 128: L Ocating An E Nclosure (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Locating an Enclosure (CLU) This feature helps you identify the physical Vess A Class Series enclosure you are working with through the CLU. 1. Main Menu >> Subsystem Management >> Enclosure Management and press Enter .
Page 129: (Clu)
Product Manual Managing with CLU (Clu) HysICAl rIVe AnAgeMent Physical Drive Management includes the following functions: • “Viewing a List of Physical Drives (CLU)” on page 123 • “Making Global Physical Drive Settings (CLU)” on page 124 • “Viewing Physical Drive Information (CLU)” on page 125 • “Setting an Alias (CLU)” on page 126 • “Locating a Physical Drive (CLU)” on page 126 Viewing a List of Physical Drives (CLU) To view a list of physical drives: Main Menu >>...
Page 130: M Aking G Lobal P Hysical D Rive S Ettings
Vess A2000 Series NVR Storage Appliance Promise Technologies Making Global Physical Drive Settings (CLU) All physical drive settings are made globally, except for setting an alias, which applies to individual drives. To make global physical drive settings: 1. Main Menu >> Physical Drive Management >> Global Physical Drives Settings 2.
Page 131: V Iewing P Hysical D Rive I Nformation (Clu)
Product Manual Managing with CLU Viewing Physical Drive Information (CLU) To view information about a physical drive: 1. Main Menu >> Physical Drive Management 2. Highlight the physical drive you want and press Enter . Basic information displays. 3. Highlight Advanced Information and press Enter . Advanced information displays.
Page 132: S Tatistics (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Viewing Physical Drive Statistics (CLU) To view the statistics for the selected physical drive: 1. Main Menu >> Physical Drive Management 2. Highlight the physical drive you want and press Enter .
Page 133 Product Manual Managing with CLU Vess A2600/A2600s Front Left side (all drive carriers have status and activity LEDs) Drive Status one LED per carrier Activity one LED per carrier Vess A2200/2200s Left panel LED HDD Status LEDs...
Page 134: M Anaging D Isk A Rrays (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies (Clu) AnAgIng rrAys Disk Array Management includes the following functions: • “Viewing a List of Disk Arrays (CLU)” on page 128 • “Creating a Disk Array (CLU)” on page 129 • “Deleting a Disk Array (CLU)” on page 133 • “Making Disk Array Settings (CLU)” on page 134 • “Viewing Disk Array Information (CLU)” on page 135 • “Enabling Media Patrol, PDM, and Power Management on a Disk Array (CLU)” on page 136 • “Rebuilding a Disk Array (CLU)” on page 137 • “Running Media Patrol on a Disk Array (CLU)” on page 137 • “Locating a Disk Array (CLU)” on page 139 Viewing a List of Disk Arrays (CLU) To view a list of disk arrays: Main Menu >>...
Page 135: Creating A Disk Array (Clu)
Product Manual Managing with CLU Creating a Disk Array (CLU) The CLU provides three methods of creating a disk array: • Automatic – Creates a new disk array following a default set of parameters. Creates a hot spare drive for all RAID levels except RAID 0, when five or more unconfigured physical drives are available. You can accept or reject the proposed arrangement but you cannot modify it. See “Creating a Disk Array – Automatic” • Express – You choose the parameters for a new disk array by specifying the characteristics you want. You can create multiple logical drives at the same time, however they are all identical. Creates a hot spare drive for all RAID levels except RAID 0. See “Creating a Disk Array – Express” • Advanced – Enables you to specify all parameters for a new disk array, logical drives and spare drives. See “Creating a Disk Array – Advanced” Creating a Disk Array – Automatic (CLU) To create a disk array using the Automatic feature: 1.
Page 136: Creating A Disk Array - Express (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Creating a Disk Array – Express (CLU) To create a disk array using the Express feature: 1. Main Menu >> Disk Array Management >> Create New Array >> Configuration Method and press the spacebar to toggle to Express .
Page 137: Creating A Disk Array - Advanced (Clu)
Product Manual Managing with CLU You return to the Disk Arrays Summary screen. To create a disk array with different characteristics, highlight Create New Array and press Enter . Repeat the steps above specifying different parameters. Or choose the Advanced option.
Page 138 Vess A2000 Series NVR Storage Appliance Promise Technologies Step 3 – Logical Drive Creation 1. If you want to specify an alias to the logical drive, highlight Alias and type a name. Maximum of 32 characters (letters, numbers, spaces and underscores).
Page 139: Deleting A Disk Array (Clu)
Product Manual Managing with CLU Deleting a Disk Array (CLU) Caution When you delete a disk array, you delete all the logical drives and the data they contain. Back up all important data before deleting a disk array. 1. Main Menu >> Disk Array Management and press Enter . 2.
Page 140: M Aking D Isk A Rray S Ettings (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Making Disk Array Settings (CLU) To make disk array settings: 1. Main Menu >> Disk Array Management The list of disk arrays appears. 2. Highlight the disk array you want and press the Enter .
Page 141: V Iewing D Isk A Rray I Nformation (Clu)
Product Manual Managing with CLU Viewing Disk Array Information (CLU) 1. Main Menu >> Disk Array Management 2. Highlight the disk array you want and press Enter . The information and settings screen appears. 3. Highlight any of the following and press Enter to view a list of: • Physical drives in this array • Logical drives in this array • Spare drives of the disk array...
Page 142: A Rray (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Enabling Media Patrol, PDM, and Power Management on a Disk Array (CLU) Media Patrol checks the magnetic media on physical drives. Predictive Data Migration (PDM) migrates data from the suspect physical drive to a spare drive before the physical drive fails. Power Management parks the heads, spins down, and stops rotation after a set period of time to reduce power consumption.
Page 143: R Ebuilding A D Isk A Rray (Clu)
Product Manual Managing with CLU Rebuilding a Disk Array (CLU) Before you can rebuild, you must have a replacement or target physical drive of adequate capacity for your disk array. To rebuild a disk array: 1. Main Menu >> Disk Array Management 2.
Page 144: Unning Pdm On A D Isk A Rray (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Running PDM on a Disk Array (CLU) Predictive Data Migration (PDM) migrates data from the suspect physical drive to a spare drive before the physical drive fails. Before you can run PDM, you must have a replacement or target physical drive of adequate capacity for your disk array.
Page 145: R Unning T Ransition On A D Isk A Rray (Clu)
Product Manual Managing with CLU Running Transition on a Disk Array (CLU) Transition is the process of replacing a revertible spare drive that is currently part of a disk array with an unconfigured physical drive or a non-revertible spare drive. In order to run Transition: • The spare drive must be Revertible.
Page 146: Anaging Pare Rives (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies (Clu) AnAgIng pAre rIVes Spare Drive Management includes the following functions: • “Viewing a list of Spare Drives (CLU)” on page 140 • “Creating a Spare Drive (CLU)” on page 141 • “Running Redundancy Check (CLU)” on page 150 • “Deleting a Spare Drive (CLU)” on page 143 Viewing a list of Spare Drives (CLU) To view a list of spare drives: Main Menu >>...
Page 147 Product Manual Managing with CLU Creating a Spare Drive (CLU) Only unconfigured physical drives can be used to make spares. Check your available drives under Physical Drive Management. See “Physical Drive Management (CLU)” on page 123. 1. Main Menu >> Spare Drive Management >> Create New Spare Drive A default physical drive is shown with possible alternative choices.
Page 148: M Aking S Pare D Rive S Ettings (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Making Spare Drive Settings (CLU) To change spare drive settings: 1. Main Menu >> Spare Drive Management A list of the current spare drives appears, including the following parameters: 2. Highlight the spare drive you want to change and press Enter .
Page 149: Eleting A S Pare D Rive (Clu)
Product Manual Managing with CLU Deleting a Spare Drive (CLU) Caution If the spare drive you delete is the only spare, the controller does not rebuild a critical array until you provide a new spare drive. To delete a spare drive: 1.
Page 150: Ogical
Vess A2000 Series NVR Storage Appliance Promise Technologies (Clu) AnAgIng ogICAl rIVes Logical drive management includes: • “Creating a Logical Drive (CLU)” on page 144 • “Deleting a Logical Drive (CLU)” on page 146 • “Viewing the Logical Drive Check Table (CLU)” on page 148 • “Making Logical Drive Settings (CLU)” on page 148 • “Initializing a Logical Drive (CLU)” on page 149 • “Running Redundancy Check (CLU)” on page 150 • “Locating a Logical Drive (CLU)” on page 150 Creating a Logical Drive (CLU) You can create logical drives on existing disk arrays if there is available space in the array.
Page 151 Product Manual Managing with CLU Highlight the following parameters and press the spacebar to toggle though the available choices: • Stripe size – Press the spacebar to choose: 64 KB, 128 KB, 256 KB, 512 KB, or 1 MB. • Sector size – Press the spacebar to choose: 512 B; 1 KB, 2 KB, or 4 KB. • Write Policy – Press spacebar to choose: Write Back or Write Through. • Read Policy – Press spacebar to choose: No Cache, Read Cache, or Read Ahead Cache. 6. RAID 30, 50 and 60 only. Highlight Number of Axles and press the spacebar to choose the number of axles.
Page 152: L Ogical D Rive (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Deleting a Logical Drive (CLU) Caution When you delete a logical drive, you delete all the data it contains. Back up all important data before deleting a logical drive. To delete a logical drive from a disk array: 1.
Page 153: V Iewing L Ogical D Rive I Nformation (Clu)
Product Manual Managing with CLU Viewing Logical Drive Information (CLU) To view logical drive information: 1. Main Menu >> Logical Drive Management 2. Highlight the logical drive you want and press Enter . The information and settings screen appears. 3. Highlight any of the following and press Enter to view more information: • Check Table – Read Check, Write Check, and Inconsistency Check Tables • Logical Drive Statistics • Background Activities...
Page 154: S Ettings (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Viewing the Logical Drive Check Table (CLU) To view logical drive information: 1. Main Menu >> Logical Drive Management 2. Highlight the logical drive you want and press Enter . 3. Highlight Check Table and press Enter .
Page 155: L Ogical D Rive (Clu)
Product Manual Managing with CLU Initializing a Logical Drive (CLU) This function sets all data bits in the logical drive to zero. Warning When you initialize a logical drive, all the data on the logical drive is lost. Backup any important data before you initialize a logical drive.
Page 156: Edundancy C Heck (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Running Redundancy Check (CLU) Redundancy Check is a maintenance procedure for logical drives in fault-tolerant disk arrays that ensures all the data matches exactly. To run Redundancy Check: 1. Main Menu >> Logical Drive Management 2.
Page 157: Anaging Ackground Ctivity (Clu)
Product Manual Managing with CLU (Clu) AnAgIng ACkground CtIVIty Background activity refers to any of several functions that take place in the background while normal operation of the Vess A Class Series continues. Background activities work in conjunction with disk arrays and logical drives. See “Managing Disk Arrays (CLU)”...
Page 158: M Aking B Ackground A Ctivity S Ettings (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Making Background Activity Settings (CLU) 1. Main Menu >> Background Activities >> Background Activity Settings 2. Highlight following and press the spacebar to toggle between Enabled and Disabled . • Media Patrol – Checks the magnetic media on physical drives • Auto Rebuild – When enabled and no spare drive is available, the...
Page 159: Orking With The Vent Iewer (Clu)
Product Manual Managing with CLU (Clu) orkIng wItH tHe Vent Iewer Working with the Event Viewer includes the following functions: • “Clearing Runtime Events (CLU)” on page 154 • “Clearing NVRAM Events (CLU)” on page 155 The Event Viewer displays log of subsystem events. Events are classified as: • Runtime Events – A list of and information about the 1023 most recent runtime events recorded since the subsystem was started • NVRAM Events – A list of and information about the most important events over multiple subsystem startups. NVRAM events are stored in non-volatile memory...
Page 160: Untime E Vents (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Viewing Runtime Events (CLU) To display Runtime Events: 1. Main Menu >> Event Viewer The log of Runtime Events appears. Events are added to the top of the list. Each item includes: • Sequence number – Begins with 0 at system startup.
Page 161: Iewing Nvram E Vents (Clu)
Product Manual Managing with CLU Viewing NVRAM Events (CLU) This screen displays a list of and information about the most important events over multiple subsystem startups. To display NVRAM events: 1. Main Menu >> Event Viewer >> NVRAM Events The log of NVRAM Events appears. Events are added to the top of the list. Each item includes: • Sequence number – Begins with 0 at system startup.
Page 162: Anaging Sers (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies (Clu) AnAgIng sers User Management includes the following functions: • “Viewing User Information (CLU)” on page 156 • “Creating a User (CLU)” on page 157 • “Changing User Settings (CLU)” on page 158 • “Changing User Password (CLU)” on page 159 • “Deleting a User (CLU)” on page 160 Viewing User Information (CLU) Each user types their user name and password to log into the CLI.
Page 163: Reating A U Ser (Clu)
Product Manual Managing with CLU Creating a User (CLU) To create a new user account: 1. Main Menu >> Additional Info and Management >> User Management >> Create New User 2. Highlight each field and type in the appropriate information: • User name (Maximum 31 characters; use letters, numbers, and underscores. No spaces.) • Password (Optional. Maximum 31 characters. Use...
Page 164: Hanging U Ser S Ettings (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies User Privileges Level Meaning Allows the user to see all status and settings but not to make any View changes Allows the user to perform maintenance tasks including Rebuilding, PDM, Maintenance Media Patrol, and Redundancy Check Allows the user to create (but not delete) disk arrays and logical drives, Power change RAID levels, change stripe size; change settings of components such as disk arrays, logical drives, physical drives, and the controller Allows the user full access to all functions including create and delete users and changing the settings of other users, and delete disk arrays Super and logical drives. The default “administrator” account is a Super User Changing User Settings (CLU) The Administrator or a Super User can change other users’ settings.
Page 165: Ser P Assword (Clu)
Product Manual Managing with CLU Important If a user is logged-in when his account is disabled, the user is immediately logged-out. Changing User Password (CLU) The Administrator or a Super User can change other users’ passwords. To change a password: 1.
Page 166: Eleting A U Ser (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Deleting a User (CLU) The Administrator or a Super User can delete other users. You cannot delete the account you used to log in. There must always be one Super User account.
Page 167: M Anagement (Clu)
Product Manual Managing with CLU (Clu) oftwAre AnAgeMent Software Management includes the following functions: • “Email Settings (CLU)” on page 161 • “SLP Settings (CLU)” on page 162 • “Web Server Settings (CLU)” on page 162 Email Settings (CLU) By default, Email service is set to Automatic and its normal status is Started. To make Email service settings: 1.
Page 168: Slp Settings (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies SLP Settings (CLU) Note SLP is supported on the Linux OS version only. By default, SLP service is set to Automatic and its normal status is Started. To make SLP service settings: 1.
Page 169: Snmp Settings (Clu)
Product Manual Managing with CLU SNMP Settings (CLU) By default, Simple Network Management Protocol (SNMP) service is set to Automatic and its normal status is Started. To make SNMP service settings: 1. Main Menu >> Additional Info and Management >> Software Management >> SNMP >>...
Page 170: Managing Snmp Trap Sinks (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies Managing SNMP Trap Sinks (CLU) Viewing a List of Trap Sinks To create a trap sink: 1. Main Menu >> Additional Info and Management >> Software Management >> SNMP >> Trap Sinks A list of the current trap sinks appears.
Page 171: C Learing S Tatistics (Clu)
Product Manual Managing with CLU Deleting a Trap Sink To delete a trap sink: 1. Main Menu >> Additional Info and Management >> Software Management >> SNMP >> Trap Sinks (Clu) leArIng tAtIstICs This function clears the statistical counts for the RAID controller, iSCSI ports, physical drives, and logical drives.
Page 172: Estoring Actory Efaults (Clu)
Vess A2000 Series NVR Storage Appliance Promise Technologies (Clu) estorIng ACtory efAults This function restores the factory default settings to the firmware and software items you select. Caution Restoring default settings can disrupt your Vess Class A Series functions. Use this feature only when necessary 1.
Page 173: Uzzer
Product Manual Managing with CLU uzzer Making Buzzer Settings The buzzer sounds to inform you that the Vess A Class Series needs attention. To make buzzer settings: 1. Main Menu >> Buzzer A list of Controllers appears with the current buzzer setting and status. 2.
Page 174: Managing With The Cli
Vess A2000 Series NVR Storage Appliance Promise Technologies AnAgIng wItH tHe • Opening the CLI on Windows (below) • Opening the CLI on Linux, • Table of Supported Commands • Notes and Conventions • List of Supported Commands The Command Line Interface (CLI) provides rapid setup of disk arrays and logical drives. You can also manage your system using the CLI. However, ongoing management is much easier with the CLU or WebPAM PROe.
Page 175: Pening The Cli On L Inux
Product Manual Managing with the CLI Pening tHe inux To open the CLI: Open a terminal window. Type clitest and press Enter. The CLI runs in the terminal window. Use the default user name, administrator , and default password, password , to login.
Page 176: Able Of Upported Ommands
Vess A2000 Series NVR Storage Appliance Promise Technologies Able of upported oMMAnds Command Action about View utility information. View or edit array information. Create, edit, or delete logical drives in an existing array. array To physically locate an array in an enclosure. Accept an incomplete array condition. View or clear the BBM defect list of the specified configured physical drive. View status of all current background activities. Enable or disable relevant background activities. Modify the background task rate for each of the background tasks. buzz View buzzer status, enable/disable and turn on/off buzzer. checktable View logical drive error tables. For express or automatic configuration. config For advanced configuration please see the ‘array’ command. ctrl View or edit controller information and settings. View or edit enclosure and SEP information and settings. Locate an enclosure via enclosure LEDs. event View or clear events logs. export Subsystems only. Export files to remote tftp host.
Page 177: T Able Of S Upported C Ommands
Product Manual Managing with the CLI ABle of Upported ommAnds ontinUed Command Action View media patrol status and progress. Start, stop, pause, or resume media patrol. View or edit ethernet network information and settings. password Modify a user’s password. View PDM status and progress. Start, stop, pause, or resume PDM process. phydrv View or edit physical drive information and settings. Locate a physical drive via LEDs. View redundancy check status and progress. Start, stop, pause or resume redun- dancy check. View rebuild status and progress. Start, stop, pause, or resume a rebuild process. View spare check status. Start spare check. spare Create or modify hot spare drives. spath Discover and change subsystem path. stats View or reset statistics. subsys View or edit subsystem information and settings. swmgt View, start or stop software component. sync View logical drive synchronization status and progress. View transition status and progress. Start, stop, pause, or resume a transition pro- transit cess. user List, modify, create and delete user accounts on subsystem.
Page 178: Otes And C Onventions
Vess A2000 Series NVR Storage Appliance Promise Technologies otes And onVentIons Commands and options are NOT case sensitive. Not all extended keys are supported. However, you can use the backspace and the left and right arrow keys for command line editing. In addition, the up and down arrow keys allow scrolling through the command history buffer.
Page 179 Product Manual Managing with the CLI about Usage about Summary Displays utility information. array Usage array [-a <action>] [-d <DaId>] [-c <array count>] [-v] array -a add [-s “<list of array params>”] [-d <DaId>] -p <PdId list> [-c <Ld count>] [-l “<list of Ld params>”] array -a mod -d <DaId>...
Page 180 Vess A2000 Series NVR Storage Appliance Promise Technologies Options -a <action> Specifies the action to perform. list (Default) Displays a summary of all arrays, a specified number of arrays, or a specific array. Adds/creates an array. This action might also create logical drives at the same time.
Page 181 Product Manual Managing with the CLI -p <PD ID list> Specifies physical drives to be used in an array, with -a add option. PD IDs are specified individually or separated by comma. Sequential group of physical drives are specified by placing a ~ between numbers such as 1~6.
Page 182 Vess A2000 Series NVR Storage Appliance Promise Technologies Capacity= Specifies logical drive capacity. Can be specified in megabytes (mb), gigabytes (gb) or terabytes (tb), up to 2 decimal places. If not specified, all available capacity is used for this logical drive.
Page 183 Product Manual Managing with the CLI -t <condition type> Specifies the type of incomplete condition to accept. If not specified, it will accept the current incomplete condition by default. missingdrive The condition of missing drive in the array. -v Verbose mode. Displays all array properties, requires -a list option. Examples array -v -c 1 array -a add -s “alias=MyArray,mediapatrol=enable”...
Page 184 Vess A2000 Series NVR Storage Appliance Promise Technologies Usage bbm [-a <action>] [-p <PdId>] bbm -a clear -p <PdId> Summary The bbm command displays and clears the Bad Block Map (BBM) for all configured SATA drives. Options -a <action> Specifies the action to perform.
Page 185 Product Manual Managing with the CLI Usage bga [-a <action>] bga -a mod -s “<list of settings>” Summary The bga command displays all current background activities and makes settings each background activity. Options -a <action> Specifies the action to perform. list (Default) Lists current background activities.
Page 186 Vess A2000 Series NVR Storage Appliance Promise Technologies When a non-revertible spare has been inserted or created, and is applicable to the array. This option affects all arrays on the subsystem. enable disable mediapatrol= Verifies the media of the array and/or spares to find bad blocks on physical disks before you use that block.
Page 187 Product Manual Managing with the CLI pdmrate= PDM rate determines the rate at which PDM will run. (low=25, medium=50, high=75) medium high transitionrate= Transition rate determines the rate at which transition will run. (low=25, medium=50, high=75) medium high syncrate= Synchronization rate determines the rate at which synchronization will run. (low=25, medium=50, high=75) medium high...
Page 188 Vess A2000 Series NVR Storage Appliance Promise Technologies Examples bga -a mod -s “autorebuild=enable,rebuildrate=high,syncrate=low” buzz Usage buzz [-a <action>] buzz -a list buzz -a enable buzz -a disable buzz -a on buzz -a off Summary The buzz command displays the status of the buzzer, and enables, disables, turns on or turns off the buzzer.
Page 189 Product Manual Managing with the CLI checktable Usage checktable [-t <tableType>] -l <LdId> Summary The checktable command displays the error check tables of a logical drive. Options -t <tableType> Specifies which error table to display. The default displays all tables. Displays the read check table.
Page 190 Vess A2000 Series NVR Storage Appliance Promise Technologies config Usage config -a auto config -a expr [-r y|n] [-c y|n] [-p y|n] [-m y|n] [-s y|n] [-t <AppType>] [-l <NumLd>] Summary The config command has two options: Automatic and Express.
Page 191 Product Manual Managing with the CLI -p <y|n> Selects the performance option. -c <y|n> Selects the capacity option. -s <y|n> Includes a spare drive in the array. Note: Requires 5 or more unconfigured physical drives. -t <AppType> Specifies the intended application for this array. video Sequential large block reads.
Page 192 Vess A2000 Series NVR Storage Appliance Promise Technologies Summary The ctrl command displays controller information and changes controller settings. Options -a <action> Specifies the action to perform. list (Default) Lists controller information. Changes controller settings. clear Clears controller conditions. -i <ctrl ID>...
Page 193 Product Manual Managing with the CLI 10GBTruncate Truncates the drive to the nearest 10-billion byte boundary. GrpRounding Truncates the drive using an intelligent algorithm. Allows the maximum amount of usable space. TableRounding Truncates the drive using a pre-defined coercion table. smart= Enables or disables polling drive SMART status.
Page 194 Vess A2000 Series NVR Storage Appliance Promise Technologies disable The write policy of the writeback logical drives are not changed irrespective of the availability of BBU or UPS. hostcacheflushing= Subsystems only. To enable or disable host cache flushing. For high availability products only.
Page 195 Product Manual Managing with the CLI enclosure Usage enclosure [-a <action>] -v enclosure -a mod [-e <encl id>] -s <list of settings> enclosure -a locate [-e <encl id>] [-t <FRU type> -f <FRU id>] Summary The enclosure command provides status and information about the various components of the enclosure unit.
Page 196 Vess A2000 Series NVR Storage Appliance Promise Technologies event Usage event [-a <action>] [-l <location>] [-i <SeqNo>] [-c <event count>] [-v] event -a clear [-l <location>] Summary The event command displays and clears the RAM and NVRAM event logs. Options -a <action>...
Page 197 Product Manual Managing with the CLI Examples event event -v event -l nvram event -a clear -lnvram event -c 200 event -a list -i852 -c200 Options -a <action> Specifies the action to perform. list (Default) Displays information and status of the enclosure. Modifies settings.
Page 198 Vess A2000 Series NVR Storage Appliance Promise Technologies export Usage export -t <fileType> [-s <tftpServer>] [-p <port>] -f <fileName> Summary The export command exports certain types of configuration files to a remote or local host. This command only affects subsystems.
Page 199 Product Manual Managing with the CLI factorydefaults Usage factorydefaults -a <action> -t <type> Summary The factorydefaults command restores factory default settings. Options -a <action> Specifies the action to perform. restore Restore the factory default settings. -t <type> Specifies the type of settings to restore. All settings.
Page 200 Vess A2000 Series NVR Storage Appliance Promise Technologies Following are individual Software settings, which only apply to Subsystems: bgascheduler Background activity scheduler settings. service Service startup type settings. webserver Web server settings. snmp SNMP settings. (Linux only) telnet Telnet settings. (Linux only) email Email settings.
Page 201 Product Manual Managing with the CLI import Usage import -t <file type> -s <TFTP server> -f <file name> -p <port num> -i Summary The import command is used to import files from a remoter TFTP host. Options -t <file type> userdb User database file.
Page 202 Vess A2000 Series NVR Storage Appliance Promise Technologies init Usage init [-a <action>] [-l <LdId>] init -a start -l <LdId> [-q <size>] [-p <pattern>] init -a stop -l <LdId> init -a pause -l <LdId> init -a resume -l <LdId> Summary The init command starts, stops, pauses, and resumes a logical drive initialization.
Page 203 Product Manual Managing with the CLI pause Pause an initialization. resume Resume an initialization. -l <LD ID> Specifies the logical drive to be initialized. -q <size> (1-1024) Specifies the amount of data in megabytes (MB) for a quick initialization. -p <pattern> Specifies the pattern for a full initialization. The pattern can range from 1 to 128 bytes (HEX string), and is padded to even number of bytes, such as, fff padded to 0fff.
Page 204 Vess A2000 Series NVR Storage Appliance Promise Technologies logdrv Usage logdrv [-a <action>] [-l <LdId>] [-c <Ld count>] [-v] logdrv -a locate -l <LdID> logdrv -a mod -l <LdId> -s “<list of ld settings>” Summary The logdrv command displays information about the logical drives and changes logical drive settings.
Page 205 Product Manual Managing with the CLI writeback Writes are cached. Note: Cannot be set if ReadPolicy is set to “nocache.” ReadPolicy= Specifies logical drive read policy. readahead Reads extra data to help reduce read times of sequential data. readcache Caches reads in the case the same request is made again. nocache No caching algorithm.
Page 206 Vess A2000 Series NVR Storage Appliance Promise Technologies menu Usage menu Summary Use this to switch the user interface to CLU mode. Usage mp -a <action> Summary The mp command activates Media Patrol. Media Patrol searches the physical drives for media errors.
Page 207 Product Manual Managing with the CLI Usage net [-a <action>] [-p <PortId>] [-v] Summary Net is used to display the TCP/IP specific information for the Ethernet ports. Information such as IP addresses and subnetmask can be displayed. Options -a <action> Which action to perform.
Page 208 Vess A2000 Series NVR Storage Appliance Promise Technologies password Usage password -u <username> Summary The password command is used to modify a user password. Options -u <username> Examples password old password:****** new password:****** new password:****** Usage pdm [-a <action>] [-d <DaId>] [-s <SeqNo>] pdm -a start -d <DaId>...
Page 209 Product Manual Managing with the CLI During PDM, the data on the suspect drive is transferred to the replacement drive while the logical drive remains online. After PDM, the replacement drive becomes part of the disk array. The suspect drive become unconfigured and any PFA condition remains on it.
Page 210 Vess A2000 Series NVR Storage Appliance Promise Technologies phydrv Usage phydrv [-a <action>] [-p <PdId>] [-c <Pd count>] [-v] phydrv -a mod -p <PdId> -s “<list of settings>” phydrv -a locate -p <PdId> phydrv -a online -p <PdId> phydrv -a offline -p <PdId>...
Page 211 Product Manual Managing with the CLI clear Clears a drive’s condition. -p <PD ID> Specifies the physical drive ID. -c <count> Specifies number of drives when their ID numbers are sequential. -t <condition type> Specifies type of condition to clear. Requires the -a clear option. Clears a PFA condition on the drive.
Page 212 Vess A2000 Series NVR Storage Appliance Promise Technologies rlacache= Enables or disables read look ahead cache on the physical drive(s). enable disable cmdqueuing= Enables or disables command queuing on the physical drive(s). enable disable temppollint= (15-255 ) Drive temperature polling interval in seconds. If value is 0, polling is disabled.
Page 213 Product Manual Managing with the CLI Usage rc [-a <action>] [-l <LdId>] rc -a start -l <LdId> [-n] [-p] rc -a stop -l <LdId> rc -a pause -l <LdId> rc -a resume -l <LdId> Summary The rc command starts, stops, pauses and resumes a Redundancy Check and monitors the progress of a running Redundancy Check.
Page 214 Vess A2000 Series NVR Storage Appliance Promise Technologies Examples rc -a start -l3 -n -p rc -a start -l3 rc -a stop -l2 Usage rb [-a <action>] [-d <DaId>] [-s <SeqNo>] rb -a start -d <DaId> -s <SeqNo> -p <PdId>...
Page 215 Product Manual Managing with the CLI -p <PD ID> Specifies the ID of the replacement physical drive. The target drive of the Rebuild. Examples rb -a start -d0 -s2 -p10 rb -a stop -d0 -s2 Usage sc [-a <action>] [-i <SpareId>] sc -a start [-i <SpareId>] Summary The sc command starts a Spare Check and monitors the status of a running Spare Check.
Page 216 Vess A2000 Series NVR Storage Appliance Promise Technologies spare Usage spare [-a <action>] spare -a list [-i <SpareId>] [-d <DaId>] [-v] spare -a add [-i <SpareId>] -p <PdId> [-t g|d] [-r y|n] [-d <DaId list>] [-s “<list of settings>”] spare -a mod -i <SpareId> [-t g|d] [-r y|n] [-d <DaId list>] [-s “<list of settings>”] spare -a del -i <SpareId>...
Page 217 Product Manual Managing with the CLI -i <Spare Id> Specifies the ID of the spare drive. -p <PD ID> Specifies the ID of the physical drive. Requires the -a add option to configure a drive as a spare. -d <DA ID or DA ID List> Specifies the disk array ID.
Page 218 Vess A2000 Series NVR Storage Appliance Promise Technologies Examples spare spare -a add -p 14 -t g -r y spare -a mod -i 1 -t d -d 0,1 -s “mediapatrol=disable” spare -a del -i 0 swmgt Usage swmgt [-a <action>] swmgt -a mod -n <component name>...
Page 219 Product Manual Managing with the CLI snmp SNMP -t <startup type> Specifies the startup type. automatic Component is automatically started when system boots. manual Component has to be manually started by issuing command. -s “<option>=<value>” Used to specify settings for this component. This is used when modifying (mod).
Page 220 Vess A2000 Series NVR Storage Appliance Promise Technologies readcommunity= Read community name. -p “<option>=<value>” Used to specify trap sinks for snmp. Note: Modified trap sinks will over-write existing trap sinks. trapsinkip= Trap sink IP address. For snmp only. trapfilter= Trap filter level. It implies the level and above. For snmp only.
Page 221 Product Manual Managing with the CLI stats Usage stats [-t <type>] [-i <devId>] [-c <Count>] stats -a clear Summary The stats command displays statistics of subsytem, controller, enclosure, physical drives, and logical drives; and resets the statistics count to zero. Options -a <action>...
Page 222 Vess A2000 Series NVR Storage Appliance Promise Technologies subsys Usage subsys [-a <action>] [-v] subsys -a mod -s “<list of settings>” subsys -a lock [-r] [-t <number of minutes>] subsys -a unlock [-f] subsys -a chklock Summary The subsys command displays and changes subsystem settings and locks the subsystem so that only you can make modifications.
Page 223 Product Manual Managing with the CLI -t <number of mins> Specifies the number minutes to lock the subsystem. Requires the -a lock option. Default is 30 minutes. -r Renews the lock timer. Requires the -a lock and -t <number of mins> options. -f Specifies a forced unlock.
Page 224 Vess A2000 Series NVR Storage Appliance Promise Technologies sync Usage sync [-a <action>] [-l <LdId>] Summary The sync command monitors the progress of background synchronization. Background synchronization makes logical drive consistent. It starts automatically when a redundant logical drive is created. But unlike initialization, background synchronization allows read and write operations on the logical drive.
Page 225 Product Manual Managing with the CLI transit Usage transit [-a <action>] [-d <DaId>] [-s <SeqNo>] transit -a start -d <DaId> -s <SeqNo> -p <PdId> transit -a stop -d <DaId> -s <SeqNo> transit -a pause -d <DaId> -s <SeqNo> transit -a resume -d <DaId> -s <SeqNo> Summary The transit command starts, stops, pauses, and resumes a transition and monitors the progress of a running transition.
Page 226 Vess A2000 Series NVR Storage Appliance Promise Technologies stop Stops a transition. pause Pauses a transition. resume Resumes a paused transition. -d <DA ID> Specifies the id of disk array which contains the revertible spare drive. -s <sequence Num> Specifies the sequence number of the revertible spare drive in the array.
Page 227 Product Manual Managing with the CLI user Usage -a <action> -u <username> -p <privilege> -s “<option>=<value>” Summary The user command is used to list, modify, create and delete user accounts on the subsystem. Options -a <action> list (Default) Displays the current users. Create a new user account.
Page 228 Vess A2000 Series NVR Storage Appliance Promise Technologies help Usage -a <action> -u <username> -p <privilege> -s “<option>=<value>” Summary The user command is used to list, modify, create and delete user accounts on the subsystem. Usage -a <action> -u <username> -p <privilege> -s “<option>=<value>”...
Page 229: Maintenance
Product Manual Maintenance AIntenAnCe This chapter covers the following topics: • “Replacing a Power Supply” • “Change System Fan Vess A2200/A2200s”...
Page 230: S Upply
3. Turn the set screw counter-clockwise to loosen it. The screw is retained on the power supply housing. 4. Grasp the handle and pull the power supply straight out of the enclosure. Power supply for Vess A2600 Handle PSU set...
Page 231: Installing A New Power Supply
Product Manual Maintenance Installing a New Power Supply To install the power supply: 1. Carefully slide the power supply into the enclosure. 2. Turn the set screw clockwise to tighten, DO NOT over tighten. 3. Plug in the power cord. 4.
Page 232: C Hange S Ystem F An V Ess A2200/A2200 S
Vess A2000 Series NVR Storage Appliance Promise Technologies Change System Fan Vess A2200/A2200s The System Fan module is accessed from the front of the Vess A2200/A2200s enclosure. To remove the security cover in front of the drive bays: 1. Use the tubular key to unlock the cover. Turn counterclockwise to unlock.
Page 233 Product Manual Maintenance To remove the System Fan, pull the handle on the front out so you can grasp it, then pull the module straight out. Pull out fan module To replace the fan, repeat the same steps in the reverse order. Slide the module straight into the open module space so that it is firmly seated, then swing the handle back into place so it is flush with the front of the module.
Page 234: Troubleshooting
Vess A2000 Series NVR Storage Appliance Promise Technologies roublesHootIng This section focuses on how to address issues that might appear during the lifetime of the Vess Class A Series enclosure. Common issues that customers might see include hard drive problems and how to know when there is a problem with a hard drive, and how to create and send a service report to technical support.
Page 235: H Ow Do I
LED indicators, then use the other LED indicators to help diagnose any problems that might exist. Vess A2200 front Status LEDs on Vess A2200 Vess A2600 front Status LEDs on Vess A2600 Disk Status and Activity...
Page 236 Vess A2000 Series NVR Storage Appliance Promise Technologies The LED drive status indicators for the Vess A Class Series display different behavior depending on which model is used. Read below for the Vess model you have. Vess A2200 Left front panel LED...
Page 237 Red Drive Status (Replace this drive) Activity (dark), under normal conditions this will flash blue color when there is activity on the drive. Vess A2600 status LEDs on right side of front System Status Global RAID Status Vess A2600 Status LED behavior HDD Status The Disk Status LED displays GREEN when a drive is configured and working properly. When the...
Page 238 Vess A2000 Series NVR Storage Appliance Promise Technologies pAm pro heck rive tAtUs in To see the Event Frame, click Show Event Frame in the Web PAM PROe Header and check the list under Device , any physical drive problems will be indicated in the right most column, the top rows of the event table list the installed physical drives.
Page 239: A Nticipating H Ard D Rive P Roblems
Product Manual Troubleshooting View individual physical drive information (Vess A2200) Note In order that hard disk problems can be anticipated and dealt with smoothly, it is highly recommended to make sure that Media Patrol is enabled and running and Auto Rebuild is enabled if you are not using a spare drive.
Page 240 Vess A2000 Series NVR Storage Appliance Promise Technologies Enable PDM and Media Patrol • To enable Media Patrol, click on Background Activities in the Quick Links menu in the Home page, or, click on the Subsystem in Tree View then click on the Background Activities menu tab. Click to check the Enable Media Patrol option.
Page 241 Product Manual Troubleshooting Start Media Patrol and Start PDM • To begin running Media Patrol manually, click on the menu expander to the right of the Background Activities tab and scroll down and select Start Media Patrol to see the Start Media Patrol menu. Then click on the Start button. • To schedule Media Patrol, click on the menu expander to the right of the Scheduler tab and scroll down and select Add Media Patrol Schedule to open the schedule menu. Use this menu to add a Media Patrol schedule. To run Media Patrol using the CLU menu, go to Main Menu >> Subsystem Management >> Media Patrol and choose Start, Stop, Pause, or Resume . If you choose Stop , press Y to confirm.
Page 242: Ebuilding A Isk Rray
Vess A2000 Series NVR Storage Appliance Promise Technologies ebuilding a rray When you rebuild a disk array, you are actually rebuilding the data on one physical drive. • When a physical drive in a disk array fails and a spare drive of adequate capacity is available, the disk array begins to rebuild automatically using the spare drive.
Page 243: H Ow To
Product Manual Troubleshooting ow to ebuild a rray When a physical drive is indicated to be degraded or in critical state, the array that contains that drive needs to be rebuilt. If you are not using Auto Rebuild (requires a Spare Drive), then you must rebuild the array manually after the affected drive has been replaced.
Page 244 Vess A2000 Series NVR Storage Appliance Promise Technologies Now determine the source and target for the rebuild. In the new menu, choose the Source Physical Drive and Target Physical Drive from the menus, and click on the Submit button. The progress of the rebuild is displayed in the Background Activities information display.
Page 245: H Ow To S Ave A S Ervice R
Product Manual Troubleshooting ow to AVe A erVICe eport A Service Report is a detailed report covering the configuration and status of all components in your RAID system. A support technician or field engineer might request a service report for the purpose of diagnosis and troubleshooting. To save a system configuration file: 1.
Page 246 Vess A2000 Series NVR Storage Appliance Promise Technologies 3. Determine where you want to store the file on the Host PC, then click the Save button in the pop-up menu. The report saves to your Host PC as a compressed HTML file.
Page 247: He Larm Uzzer Is Ounding
Product Manual Troubleshooting larm uzzer iS ounding wHat doeS tHiS mean When you first power-up the Vess system beeps twice to show normal operation. The audible alarm sounds at other times to inform you that the system needs attention. But the buzzer alarm is not specific. Check the device LEDs and Events displays or logs for more information.
Page 248 Vess A2000 Series NVR Storage Appliance Promise Technologies oW to disABle the AlArm BUzzer To disable the buzzer with Web PAM PROe, open WebPAM PROe, click on the enclosure in Tree View, then click on the Buzzer menu expander, scroll to Settings and click the Enable Buzzer option box to remove the check mark.
Page 249: R Einstalling The O Perating
The install image is available at the PROMISE website online. Note In order to get the image file from PROMISE, you will need to have a PromiseLink account. If you do not have an account set up, follow the instructions below to get to the PromiseLink login page, then click on the Sign Up Now link in the login menu.
Page 250 Vess A2000 Series NVR Storage Appliance Promise Technologies eintsAll indoWs Follow the instructions below to reinstall the Windows OS. You will need another computer running Windows to perform this procedure. 1. Download ImageWriter (see instructions on previous page). 2. Download latest Vess Class A Series Windows image.
Page 251 Product Manual Troubleshooting einstAll inUx Follow the instructions below to reinstall the Linux OS. Notice that Windows Image Writer is also used for the creation of the boot image. So you will need another computer running Windows to perform this procedure. 1.
Page 252 NOTE: Each power supply unit (PSU) located on the backplate has a Status LED indicator. If you see a Red LED indicator on a PSU, replace the unit. * The Vess A2600 Fan Status LED is located on the back of the device. See the Quick Start Guide or Product Manual for more information.
Page 253 Product Manual Troubleshooting System Status Fan Status HDD Status LEDs Global RAID Status Vess A2200 front LED Power System Status Global RAID Status Vess A2600 LED right side Drive Status (critical) Vess A2600 drive carrier front LED...
Page 254: Faq
A: Unlike regular COTS servers that come with standard Windows OS, the Vess A2200/2600 provides an embedded version that requires a certain process to rebuild the OS image. Users need to consult PROMISE tech support and follow installation guide to complete the setup.
Page 255: Contacting Technical Support
PROMISE Technical Support provides several support options for PROMISE users to access information and updates. We encourage you to use one of our electronic services, which provide product information updates for the most efficient service and support.
Page 256 Vess A2000 Series NVR Storage Appliance Promise Technologies United States 580 Cottonwood Drive Milpitas, Ca 95035, USA Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Australia Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// EMEA Netherlands Science Park Eindhoven 5228 5692 EG Son, The Netherlands Technical Support (E-Support): https://support.promise.com...
Page 257 Product Manual Contacting Technical Support Sweden Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Switzerland ITF Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Norway ITF Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Belguim Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Luxembourg Technical Support (E-Support): https://support.promise.com...
Page 258 Vess A2000 Series NVR Storage Appliance Promise Technologies Korea Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Hong Kong Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Singapore Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Japan 3F, Mura Matsu Bldg, 3-8-5, Hongo Bunkyo-ku Tokyo 113-0033, Japan Technical Support (E-Support): https://support.promise.com...
Page 259: Limited Warranty
Contacting Technical Support Limited Warranty PROMISE Technology, Inc. (“PROMISE”) warrants that this product, from the time of the delivery of the product to the original end user: a) all components, except the cache backup battery, for a period of three (3) years;...
Page 260 PROMISE does not warrant that any product is free from errors or that it will interface without problems with your computer system. It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly.
Page 261: Your Responsibilities
You are also responsible for backing up your data before installing any product and for regularly backing up your data after installing the product. PROMISE is not liable for any damage to equipment or data loss resulting from the use of any product.
Page 262 Include a copy of your proof of purchase You are responsible for the cost of insurance and shipment of the product to PROMISE. Note that damage incurred due to improper transport or packaging is not covered under the Limited Warranty.
Page 263: Ppendix River Nstallation And Pdate
And pdAte This appendix provides instructions for installing or updating the driver for the PROMISE RAID engine, as well as WebPAMPROe, the management GUI for the PROMISE Vess A2000 Series. Follow these step-by-step instructions to install the latest hardware driver for the RAID and the latest WebPAMPROe version.
Page 264: Update/Installation Requirements
Go to the PROMISE website and click on Support near the top of the page, select the Download Center option. Use the two pull-down menus to first choose the Vess A2000 Series then either the Vess A2200 or Vess A2600 option (the driver is the same for both models). Under the heading Download search results below: Click on the Drivers link and download Vess A2000_RAID Driver.
Page 265: Nstall The D River
Product Manual Driver Installation and Update pdAte nstAll tHe rIVer Follow these steps to complete the installation or update of the driver. If you have not yet downloaded the compressed files needed for updating the driver, see the previous page for download instructions. For simplicity, variations of the terms “update”...
Page 266 Vess A2000 Series NVR Storage Appliance Promise Technologies 4. It is necessary to reboot the Vess A2000 during the update process. Click Yes to proceed with the update. 5. In the Setup Wizard menu, click on the Next button to proceed.
Page 267 Product Manual Driver Installation and Update An automatic BIOS check is conducted. If the BIOS is up to date, the driver installation resumes in the setup menu. If the BIOS is out of date, this menu appears. The BIOS is automatically updated and the driver installation/update resumes when the BIOS update is finished.
Page 268 Vess A2000 Series NVR Storage Appliance Promise Technologies 6. The driver update resumes, press the Install button to proceed. 7. In the Driver Installation Wizard menu, press the Next button...
Page 269 9. The last Windows Security menu asks if you want to install the driver. Press the Install button to continue. Note that you can tick the menu box Always trust software from Promise Technology, Inc. to avoid the Windows Security warnings for PROMISE software updates in the future.
Page 270 Vess A2000 Series NVR Storage Appliance Promise Technologies 10. The Driver Installation Wizard menu informs you that the driver is now installed. Press the Finish button to continue. 11. The final Setup menu appears. Click on Finish. 12. A restart is required for the new driver to begin operating. Press the OK button to restart the...
Page 271: D River
Product Manual Driver Installation and Update nInstAll rIVer If you need to uninstall the driver for the RAID engine or undo installation of the Update Package, follow these steps. 1. Open Programs and Features to uninstall the driver. Go to Control Panel>All Control Panel Items>Programs and Features, choose the Unistall option.
Page 272 Vess A2000 Series NVR Storage Appliance Promise Technologies 3. Confirm that you want to uninstall the driver by clicking on the Yes button. 4. Click the OK button to continue. 5. Click the OK button to restart Windows. Upon restarting the driver and software have been...
Page 273: Ow To Check Driver Version
Product Manual Driver Installation and Update ow to CHeCk drIVer VersIon To check if the Vess A2000 driver that is currently installed is up to date, you can check the RAID driver version or WebPAMPROebuild version with the CLI or WebPAMProE interfaces, or with the Windows device manager.
Page 274 Vess A2000 Series NVR Storage Appliance Promise Technologies 2. The RAID driver Version is listed at the top of the Login menu. 3. To view additional version information, login and type ctrl –v. Note that the default User Name is administrator and the Password is password.
Page 275: Heck Versions With W Eb Pam Pro
Product Manual Driver Installation and Update Check versions with WebPAM PROe To check the Install package version with the WebPAMPROe user interface: 1. To open WebPAMPROe, click the shortcut of CLI of WebPAMProE on the desktop. 2. Login. The default User Name is administrator and the Password is password. 3.
Page 276: Heck Versions In Windows Device Manager
Vess A2000 Series NVR Storage Appliance Promise Technologies Check versions in windows device manager To get the RAID driver version using the Windows Device Manager: 1. Open the Windows Device Manager. Go to Start > Control Panel > Device Manager.
Page 277 Product Manual Driver Installation and Update 3. Click the Driver tab to see the driver version.
Page 278: Ppendix Indows Ystem Ecovery
The Vess A2000 can be scheduled for regular system drive backups to the RAID volume. Then, using one of the system recovery methods (see below), the Windows OS and PROMISE RAID are reinstalled so that the previously saved system data, including device drivers and VMS...
Page 279: Ifferent Ways To Backup The System Disk
RAID or to a network drive. The recovery procedure installs a minimal operating system and the PROMISE RAID engine. With these installed, the system disk can be restored to the same state as it existed when saved to the internal RAID volume, network drive or DVD.
Page 280: Efore You Start
Promise Technologies Before you start Make sure that you have the items listed below before beginning with the recovery process. Contact Promise FAE Support for the recovery image file and image writer utility. Hardware needed • Monitor, mouse and keyboard. Please refer to the user manual for instructions on connecting hardware to the Vess A2000.
Page 281: Irtual Hard Disk
Product Manual Windows System Recovery IrtuAl HArd dIsk To backup the system disk to the RAID volume on the Vess A2000, it is necessary to create a special volume used only for this purpose call the Virtual Hard Drive (VHD). Follow the procedure here to first create the VHD, then you can backup the Windows disk to the VHD.
Page 282: Reate The Virtual Hard Disk For System Backup
Vess A2000 Series NVR Storage Appliance Promise Technologies Create the virtual hard disk for system backup After verifying there is enough space to accommodate the VHD, follow these steps to create it. 1. Right-click on the Computer icon on the desktop and select the Manage option.
Page 283 Product Manual Windows System Recovery In the new menu, leave the Fixed size option selected and click the Browse button. 5. Choose the path Computer > Prom_data1(D:) and type backup in the File name field. Important The file name must be “backup”.
Page 284 Vess A2000 Series NVR Storage Appliance Promise Technologies 6. In the new menu, type 100 and select GB as the Virtual hard disk size. Click OK. 7. The VHD creation process begins. The progress of the process displays in the status bar at the...
Page 285 Product Manual Windows System Recovery When the VHD is created, a new disk, Disk 2 appears. This disk is not yet initialized. 9. Right-click on Disk 2 and choose Initialize Disk to begin the initialization procedure.
Page 286 Vess A2000 Series NVR Storage Appliance Promise Technologies 10. Disk 2 and the option MBR are already selected. Click OK. 11. When the initialization is finished, Disk 2 is Online.
Page 287 Product Manual Windows System Recovery 12. Right-click on Disk 2 and choose New Simple Volume. 13. Accept all the default values in the menus that follow. Click Next. 14. Click Next.
Page 288 Vess A2000 Series NVR Storage Appliance Promise Technologies 15. The drive letter is E. Click Next. 16. Click Next. 17. Click Finish.
Page 289 Product Manual Windows System Recovery 18. After the New Volume is created, close the Computer Management menu and reboot the system. Important The new VHD must be attached after system reboot. Follow the procedure below to Attach VHD.
Page 290 Vess A2000 Series NVR Storage Appliance Promise Technologies Attach the VHD 1. After restarting the Vess A2000, go to the Computer Management menu again. Right-click on Disk Management under Storage and choose Attach VHD. 2. In the new menu, Browse to locate backup.vhd on the Prom_data1(D:).
Page 291 Product Manual Windows System Recovery 3. Click OK 4. The new volume appears in the Computer Management menu. The VHD is now ready.
Page 292: Simple Windows System Backup
Vess A2000 Series NVR Storage Appliance Promise Technologies Simple Windows system backup Two methods for system backup are described in this guide. The first is a simple Stand Operating Procedure system disk backup for Windows on the RAID volume, on a DVD, or on a remote drive connected via the network (NAT or SAN).
Page 293 Product Manual Windows System Recovery Click on Backup and Restore 5. Click the Create a system image option to backup system once Note If you want to backup system on schedule, see “Schedule system backup to RAID - Windows 7” on page 313. 6.
Page 294 Vess A2000 Series NVR Storage Appliance Promise Technologies Select the drive Prom_OS(C:) (System) and click button Next. Make sure to select only the C Drive. 8. Click on the Start Backup button. The backup begins.
Page 295 Product Manual Windows System Recovery 9. When the backup program has finished, click the No button in the menu that appears. 10. Click the Close button. The backup is finished.
Page 296 Vess A2000 Series NVR Storage Appliance Promise Technologies Backup system on DVD - Window 7 Follow these instructions to perform a simple system backup to DVD. 1. Click the Windows Start icon 2. Click on Control Panel 3. Click on System and Security...
Page 297 Product Manual Windows System Recovery 5. Click on the Create a system image option. 6. Connect an external DVD-RW device loaded with a blank DVD to a USB port on the Vess A2000. 7. Select On one or more DVDs and click the Next button.
Page 298 Vess A2000 Series NVR Storage Appliance Promise Technologies Click Next. The drive is already selected. 9. Click the Start Backup button.
Page 299 Product Manual Windows System Recovery 10. When the system disk is backed up, a new menu appears. Click the OK button. The backup begins. The progress is displayed in a new menu.
Page 300 Vess A2000 Series NVR Storage Appliance Promise Technologies 11. A new menu appears when the data is written. Click the No Button 14. Click the Close button...
Page 301 Product Manual Windows System Recovery Backup on Network Location- Windows 7 Use the procedure described below to backup the Windows 7 system disk to a network volume on a SAN or NAS. 1. Click the Windows Start icon. 2. Click on Control Panel. 3.
Page 302 Vess A2000 Series NVR Storage Appliance Promise Technologies 5. Click on the Create a system image option. Note If you want to backup system on schedule, see “Schedule system backup to network - Windows 7” on page 316. 6. Select On a network location and enter the IP address of the network drive, click Next.
Page 303 Product Manual Windows System Recovery 8. Click the Next button. 9. Click the Start Backup button. 10. Click the OK button.
Page 304 Vess A2000 Series NVR Storage Appliance Promise Technologies 11. Click the No button. The backup process runs. The progress displays in a new menu. 12. When the backup is completed, click the Close Button...
Page 305 Product Manual Windows System Recovery Backup system on RAID disk-Windows 2008/Windows 2012 Server Follow these steps to backup the Windows system disk to the RAID volume on the Vess A2000. 1. Open the Windows Server Backup program. 2. Select the Backup Once action. Note If you want to backup system on schedule, see “Schedule system backup to RAID - Windows 2008 Server”...
Page 306 Vess A2000 Series NVR Storage Appliance Promise Technologies 4. Select Custom and click the Next> button. 5. Click the Add Items button.
Page 307 Product Manual Windows System Recovery 6. Check to enable “Bare metal recovery, System state and Prom_OS(C:), and click OK. 7. Click the Next> button...
Page 308 Vess A2000 Series NVR Storage Appliance Promise Technologies 8. Select Local drives and click Next>. 9. Select the Backup destination: New Volume (E:) and click Next. Note that the New Volume (E:) is the VHD created previously.
Page 309 Product Manual Windows System Recovery 10. Press the Backup button. 11. Wait a few minutes for the backup process to be completed successfully. When the Status indicates it is Completed click the Close button.
Page 310 Vess A2000 Series NVR Storage Appliance Promise Technologies Backup system on DVD - Windows 2008 Server Use this procedure to backup a Windows 2008 Server system on a DVD. 1. Open the Windows Server Backup program. 2. Select the Backup Once action.
Page 311 Product Manual Windows System Recovery Select Custom and press the Next> button. 5. Check to enable “Bare metal recovery, System state and Prom_OS(C:), and click OK. 6. Click Next>.
Page 312 Vess A2000 Series NVR Storage Appliance Promise Technologies Select Local drives and click the Next> button. 8. Select the Backup destination DVD Drive make sure the Verify after writing option is selected. Press the Next> button. 9. Make sure there is a blank writable DVD in the drive and press the Backup button.
Page 313 Product Manual Windows System Recovery 10. Click OK. 11. Wait a few minutes for the backup process to be completed. Click the Close button to close this windows.
Page 314 Vess A2000 Series NVR Storage Appliance Promise Technologies Backup on Network Location - Windows 2008 Server Follow these steps to backup the Windows 2008 system drive to a network volume on a NAS or SAN. 1. Open the Windows Server Backup program.
Page 315 Product Manual Windows System Recovery 4. Select Custom and click Next>. 5. Click the Add Items button.
Page 316 Vess A2000 Series NVR Storage Appliance Promise Technologies Check to enable “Bare metal recovery, System state and Prom_OS(C:), and click OK. 7. Click the Next> button.
Page 317 Product Manual Windows System Recovery 8. Select Remote shared folder and click Next>. 9. Enter the path for the Network Location, don’t change the Access control settings. Click Next.
Page 318 Vess A2000 Series NVR Storage Appliance Promise Technologies 10. Enter the User name and Password for login. 11. Click the Backup button. 12. Wait a few minutes until the Status indicates the backup is Completed, click the Close button.
Page 319: Indows Backup
Product Manual Windows System Recovery CHeduled Indows bACkup Follow the instructions to schedule regular backups for Windows 7 or Server 2008 to the local RAID volume or to a network drive on a SAN or NAS. Schedule system backup to RAID - Windows 7 To setup a schedule for backing up the Windows 7 system disk to the RAID volume: 1.
Page 320 Vess A2000 Series NVR Storage Appliance Promise Technologies 3. Select Let me choose and click the Next button. 4. Click to enable Back up data for newly created users, Computer’s Libraries and Prom_OS, click the Next button 5. Select Change schedule.
Page 321 Product Manual Windows System Recovery Set the backup schedule and click the OK button 7. Click the Save setting and run backup to start backup. The backup will run on schedule.
Page 322: Chedule System Backup To Network - W Indows
Vess A2000 Series NVR Storage Appliance Promise Technologies Schedule system backup to network - Windows 7 To setup a schedule for regular system backups to a network volume: 1. Go to Control Panel > Backup and Restore. Select the Set up backup.
Page 323 Product Manual Windows System Recovery 3. Enter the network path for the drive or Browse to locate it, the Username and Password used for access. Click the OK button. 4. Select the network location for the backup destination and click the Next button 5.
Page 324 Vess A2000 Series NVR Storage Appliance Promise Technologies 6. Select to enable Back up data for newly created users, Computer’s Libraries, and Prom_OS (C:), click the Next button 7. Click on Change schedule.
Page 325 Product Manual Windows System Recovery 8. Set the schedule and click the OK button. 9. Click the Save setting and run backup button. The backup schedule is set.
Page 326: Erver
Vess A2000 Series NVR Storage Appliance Promise Technologies Schedule system backup to RAID - Windows 2008 Server Follow these steps to create a schedule for backing up the Windows 2008 Server system disk to the local RAID volume. 1. Go to Control Panel > Backup and Restore. Select the Backup Schedule.
Page 327 Product Manual Windows System Recovery Select the Custom and click the Next> button. 4. Click the Add Items button. 5. Select to enable Bare metal recovery, System state and Prom_OS(C:), click the OK button.
Page 328 Vess A2000 Series NVR Storage Appliance Promise Technologies 6. Click the Next> button. 7. Set the schedule and click the Next button. 8. Select Back up to a volume and click the Next> button.
Page 329 Product Manual Windows System Recovery Select to enable the VHD created previously click the OK button. 10. Click the Next> button. 11. Click the Yes button.
Page 330 Vess A2000 Series NVR Storage Appliance Promise Technologies 12. Click the Finish button. 13. Click the Close button.
Page 331: Erver
Product Manual Windows System Recovery Schedule system backup to network - Windows 2008 Server Follow these steps to setup a schedule for backing up the system Windows 2008 Server disk to a network volume on a SAN or NAS. 1. Select the Backup schedule. 2.
Page 332 Vess A2000 Series NVR Storage Appliance Promise Technologies 3. Select the Custom and click the Next> button. 4. Click on Add Items. 5. Select to enable Bare metal recovery, System state and Prom_OS(C:), click the OK button.
Page 333 Product Manual Windows System Recovery Click the Next> button. 7. Set the backup schedule and click the Next> button. 8. Select the Back up to a shared network folder and click the Next> button.
Page 334 Vess A2000 Series NVR Storage Appliance Promise Technologies Click the OK button. 10. Enter the network path to the backup destination and click the Next> button. Leave the Access Control settings to the default values. 11. Enter the User name and Password to access the drive and click the OK button.
Page 335 Product Manual Windows System Recovery 12. Click the Finish button 13. Click the Close button. The schedule is now setup.
Page 336: Ystem Recovery
Vess A2000 Series NVR Storage Appliance Promise Technologies ysteM reCoVery The system recovery process requires that a minimal operating system called the and RAID engine first be installed on the C drive. The files loaded to the C drive are called the Recovery Environment (RE).
Page 337: Reate The Recovery Environment
Server operating systems. 1. Download VessAppImage.exe and the Recovery Environment (RE) Image. The recovery image and image write utility are available for download from PROMISE. Please ask FAE Supporting Engineers, Sales, and Sales Engineering staff help downloading the files needed.
Page 338: Estore From Raid
Vess A2000 Series NVR Storage Appliance Promise Technologies Restore from RAID Follow these steps to restore the system disk from a saved version on the local RAID volume. 1. Create the Recovery Environment if you have not yet done so. See “Create the recovery environment”...
Page 339 Product Manual Windows System Recovery The Select a system image should be chosen already with the location and other information appearing in the menu. Click the Next> button. 7. Choose the location and click the Next> button. 8. Select the date and time and click the Next> button.
Page 340 Vess A2000 Series NVR Storage Appliance Promise Technologies 9. Click the Next> button. 10. Click the Finish button. 11. Click the Yes button.
Page 341 Product Manual Windows System Recovery 12. Windows begins restoring the system disk to the state at which it was previously saved. When the re-image process is done, you will be prompted to restart. After rebooting the system image and recovery procedure is completed.
Page 342: Estore From Dvd
Vess A2000 Series NVR Storage Appliance Promise Technologies Restore from DVD Follow these steps to restore the system disk from a saved version on a DVD drive. 1. Create the Recovery Environment if you have not yet done so. See “Create the recovery environment”...
Page 343 Product Manual Windows System Recovery The Use the latest available system image should be chosen already with the location and other information appearing in the menu. Click the Next> button. 7. Click the Next> button.
Page 344 Vess A2000 Series NVR Storage Appliance Promise Technologies Click the Finish button. 8. Click the Yes button. 9. Windows begins restoring the system disk to the state at which it was previously saved. When the re-image process is done, you will be prompted to restart. After rebooting the system image...
Page 345: Estore From Network Drive
Product Manual Windows System Recovery Restore from network drive Follow these steps to restore the system disk from a saved version on the local RAID volume. 1. Create the Recovery Environment if you have not yet done so. See “Create the recovery environment”...
Page 346 Vess A2000 Series NVR Storage Appliance Promise Technologies Choose the Select a system image option and click the Next> button. 7. Click the Advanced button.
Page 347 Product Manual Windows System Recovery 8. Click on the Search for a system image on the network option. 9. Specify the location of the system image and click OK.
Page 348 Vess A2000 Series NVR Storage Appliance Promise Technologies 10. Enter the Username and Password to connect to network drive and click OK. 11. Select the Location and click Next>.
Page 349 Product Manual Windows System Recovery 12. Select the date and time of system image to use for the system restore and click Next>. 13. Click Next.
Page 350 Vess A2000 Series NVR Storage Appliance Promise Technologies 14. Click Finish. 15. Click Yes. Windows begins restoring the system disk to the state at which it was previously saved. When the re-image process is done, you will be prompted to restart. After rebooting the...
Page 351: Ppendix : Io T Erminal Oard Nformation
This Appendix answers questions that PROMISE customers might have concerning the function of the I/O terminal board available as an option on the Vess A2000 NVR Storage Appliance models. Vess A2200 rear panel Vess A2600 rear panel...
Page 352: Erminal B Oard F Eatures
Vess A2000 Series NVR Storage Appliance Promise Technologies I/O terminal interface I/O Terminal Board Features • Supports 8 input sensors, 8 output alarms and a RS-422/485 interface. • Sensor Input Connector: Connect sensor input lines. An external device issues a warning to the I/O terminal board controller.
Page 353: Ssignments
Product Manual IO Terminal Board Information Pin Assignments Sensor Input Connector Pin Number SENSOR IN 3.3V IN_8 - IN_8 + IN_7 - IN_7 + IN_6 - IN_6 + IN_5 - IN_5 + IN_4 - IN_4 + IN_3 - IN_3 + IN_2 - IN_2 + IN_1 -...
Page 354 Vess A2000 Series NVR Storage Appliance Promise Technologies Alarm Output Connector Pin Number ALARM OUT OUT_8 - OUT _8 + OUT _7 - OUT _7 + OUT _6 - OUT _6 + OUT _5 - OUT _5 + OUT _4 -...
Page 355: Ow To Use The I/O R Eceptacle
Product Manual IO Terminal Board Information How to use the I/O Receptacle Insert a small flat-head screwdriver into the slot above the hole you want to connect. Hold the screwdriver in place and insert the wire, then release the screwdriver. See illustration below.
Page 356: Operation Examples
Vess A2000 Series NVR Storage Appliance Promise Technologies Operation Examples Below are examples of how to connect and check the status for devices used with the I/O terminal board. Sensor Input Connection The illustration below is used as an example. In this example a motion sensing camera is connected.
Page 357 Product Manual IO Terminal Board Information Check Sensor Input Status in CLI To check the status for the device that issues a warning to the terminal board. Follow these steps: 1. Open the CLI interface, type <enclosure –v> the sensor status displays. 2. The Sensor Status displayed is dependant on the input pair that is used on the Sensor Input interface. For example, the Input 4 pair (IN_4+ and IN_4-) displays Sensor Status 247. Use the value to calculate which pair is connected to a camera or alarm.
Page 358 Vess A2000 Series NVR Storage Appliance Promise Technologies Alarm Output Connection The illustration below is used as an example. The example used is an alarm. • Connect the ALARM_OUT + on the I/O terminal interface to the 3.3V or 5V connection on the external alarm device (Blue wire in illustration) • Connect the ALARM_OUT - on the I/O terminal interface to the Input + connection on the...
Page 359 Product Manual IO Terminal Board Information Enable sensor output in CLI To enable the alarm connected to the sensor device, that is, to enable the ability of the terminal board send a signal to the alarm when the sensor device is triggered, follow these steps: 1. Open the CLI interface, type <enclosure –a mod –s “alarmstatus=1”> 2. To check the Alarm Status, type <enclosure -v> Change the Alarm Status to enable or disable the connected external alarm device.
Page 360 Vess A2000 Series NVR Storage Appliance Promise Technologies Disable Alarm Device To disable the alarm device: Open CLI and type <enclosure –a mod –s “alarmstatus=0”> Type <enclosure –v> and it will displays the alarmstatus.
Page 361 Product Manual IO Terminal Board Information Connecting an Analog Cameras with RS-232/422/485 ports These are important points to keep in mind when using or connecting and using analog cameras. • Only one connector can be used at one time: RS-232C, RS-422, or RS-485 • For pan, tilt and zoom operations, connect a camera control cable to RS-232 connector or the RS-422/485 connector (four rightmost pins on the alarm output connector).
Page 362 Vess A2000 Series NVR Storage Appliance Promise Technologies Configure connection in CLI Configure RS-232 (Port 2) Choosing this option enables the RS-232 port and disables the RS-422/485 port on the terminal board. Open CLI and type <enclosure –a mod –s “uartstaus=0”> Type <enclosure –v> and it will displays the UartStatus.
Page 363 Product Manual IO Terminal Board Information Illustrated Connection -Vess A2200 Illustrated Connection - Vess A2600...
Page 364: B Oard Faq
Vess A2000 Series NVR Storage Appliance Promise Technologies Terminal Board FAQ Q1: How can I know which device has an input signal (Sensor Status = Enable) to I/O terminal board controller from sensor status in CLI? A: Use this table to determine which camera is sending the warning (Sensor Status = Enable). Note that when the Sensor Status in the CLI is “0”, indicates signal input on all SENSOR IN; a Sensor Status of “1”...
Page 365 Product Manual IO Terminal Board Information Q2: How can I know which external alarm issues a warning (Alarm Status = Enable) from alarm status in CLI? A: Use this table that you can calculate which external alarm is warning (Alarm Status = Enable). Note that when the Alarm Status in the CLI is “0”, indicates warning on all ALARM_OUT; an Alarm Status of “1”...

This manual is also suitable for:

Vess a2600s

Promise Vess A2600 Product Manual

Introduction

Hardware Setup

Managing with CLU

M Anaging the Raid C Ontrollers (Clu)

M Anaging the E Nclosure (Clu)

Hysical D Rive M Anagement (Clu)

M Anaging D Isk a Rrays (Clu)

Anaging Pare Rives (Clu)

Managing Logicaldrives (Clu) 144

Anaging Ackground Ctivity (Clu)

Orking with the Vent Iewer (Clu)

Anaging Sers (Clu)

Soft Waremanagement(Clu) 161

C Learing S Tatistics (Clu)

Estoring Actory Efaults (Clu)

Uzzer

Managing with the CLI

Able of Upported Ommands

Otes and C Onventions

Maintenance

Eplacing a Ower Upply

Troubleshooting

H Ow Do I

H Ow to S Ave a S Ervice R

Faq

Contacting Technical Support

Appendix: Driver Installation Andupdate257

Nstall the D River

D River

Ow to Check Driver Version

Appendix: Windows Systemrecovery 272

Irtual Hard Disk

Scheduled Windowsbackup313

Ystem Recovery

Appendix: Io Terminal Boardinformation345

Quick Links

Related Manuals for Promise Vess A2600

Summary of Contents for Promise Vess A2600