Daily Operations Problems - Digital Equipment DEC 3000 500X AXP Owner's Manual

Daily Operations Problems

Daily Operations Problems
The problems described in the next sections can occur during
Overview
normal day-to-day operations.
Pointer Missing If the mouse or optional tablet pointer does not appear on the
from Screen screen, or if the monitor does not respond to your pointing device
commands, see Table 12–15.
Table 12–15 Mouse Problems
Possible Cause
Pointing device cable is
installed incorrectly or is
loose.
The system is in console
mode. No pointer appears on
the screen.
Faulty pointing device.
Keyboard Keys If you are having trouble with the keys on your keyboard, see
Not Working Table 12–16.
Table 12–16 Keyboard Problems
Possible Cause
Hold Screen key is active.
Keyboard cable is loose or not
connected.
Keyboard has failed.
12–24 Identifying a Problem
Corrective Action
Turn off the system unit. Unplug
and then replug the keyboard/mouse
connector block as Chapter 3 describes.
Turn on the system unit again.
Change the system to operating system
boot
level by entering at the console
prompt ( >>> ).
Replace the pointing device.
Corrective Action
If the Hold screen light is on, press
the Hold Screen key to release hold on
screen.
Check the keyboard cable at both ends.
Replace the keyboard. If the problem
persists, contact your Digital service
representative.