Summary of Contents for Digital Equipment DECstation 212LP
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DECstation / 316 / 320 Service Guide Order Number EK-PC44A-SV-002 Digital Equipment Corporation...
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No responsibility is assumed for the use or reliability of software on equipment that is not supplied by Digital Equipment Corporation or its affiliated companies. Restricted Rights: Use, duplication, or disclosure by the U. S. Government is subject to restrictions as set forth in subparagraph ( c ) ( 1 ) ( ii ) of the Rights in Technical Data and Computer Software clause at DFARS 252.227–7013.
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The following are trademarks of Digital Equipment Corporation: DIBOL UNIBUS DEC/CMS EduSystem DEC/MMS VAXcluster DECnet MASSBUS DECsystem–10 DECSYSTEM–20 DECUS RSTS DECwriter MS-DOS is a registered trademark of Microsoft Corporation. Velcro is a trademark of VELCRO USA Inc. IBM and IBM-PC/AT are registered trademarks of International Business Machines Corporation.
Network Troubleshooting Guide. For additional information about PC architecture and the Digital Ethernet Personal Computer Bus Adapter (DEPCA) and DEC EtherWORKS option boards, refer to the appropriate Service Guides. Intended Audience The procedures in this guide are for service technicians trained only by Digital Equipment Corporation.
viii About This Guide Conventions This document uses the following conventions: Convention Meaning Warning Provides information to prevent personal injury Caution Provides information to prevent damage to equipment Note Provides general information you should be aware of Press and hold while you Ctrl Alt Del Ctrl...
DECconnect System Installation and EK-DECSY-VG Verification Guide Digital personnel may order documents with part numbers beginning with either ER or EK from: Digital Equipment Corporation 444 Whitney Street Northboro, MA 01532 Attn: Publishing and Circulation Services (NRO2-2) Order Processing Section On-line orders can be sent ALL-IN-1 mail to Order @NRO or VMS mail to NEST::ORDER.
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About This Guide Digital personnel may order documents with part numbers beginning with AA from: Digital Equipment Corporation Digital Drive Westminster MA 01473-0471 Attn: Attention: Order Administration Digital self-maintenance customers may order documents with part numbers beginning with either EK, ER, or AA by mail or...
Overview 1.1 Introduction The DECstation (Figure 1–1) is a desktop computer. It can be used as a standalone personal computer or as a node on a network to a VAX computer or another DECstation with network server software. The DECstation runs Digital and other industry- standard applications.
1–2 Overview As a node on a Personal Computing System Architecture (PCSA) network, the DECstation is the user’s interface with the applications and services that the PCSA family of products provides. As part of a network, the DECstation communicates with other computers on the network and shares the various resources and services offered by Digital computers and servers.
Overview 1–3 1.3 DECstation Options The following are options available for the DECstation base system: • Color or monochrome VGA analog monitor • 40, 80, 170, or 320 Mbyte SCSI hard disk drive • 150 Mbyte SCSI Tape cartridge system •...
1–4 Overview 1.3.1 System Unit Layout Figure 1–2 shows the location of both standard and optional equipment within the system unit. Standard equipment (the equipment that is included in the base system) is represented by solid lines. Optional equipment is represented by dotted lines. LJ-1712 Figure 1–2 System Unit Layout...
Overview 1–5 Additionally, customers can order one of several packaged systems which offer optional system memory configurations, mass storage devices and video adapters installed at the factory. The base system configurations are listed in Table 1–1. The packaged systems are listed in Table 1–2. Table 1–1 Base System Configurations Model Number...
1–6 Overview Table 1–1 (Cont.) Base System Configurations Model Number Description PC443-A3 Same as PC443-A2, but with the power supply factory set at 240 Vac, 50 Hz. 1.4.1 DECstation 212 Main Logic Board The DECstation 212 main logic board contains a 12 MHz Intel 80286 CPU microprocessor, a socket for an optional Intel 80287 math coprocessor, floppy disk drive controller, serial and parallel ports, PS/2 compatible mouse port, IDE drive connector, 16-bit...
Overview 1–7 1.4.4 Power Supply The DECstation is supplied with a 100 watt power supply that includes an auxiliary ac power output (IEC) connector. The power supply is switch selectable between either 115 Vac, 60 Hz or 230 Vac, 50/60 Hz power input. 1.4.5 Monitors The DECstation supports both color and monochrome VGA analog monitors.
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1–8 Overview Table 1–2 (Cont.) Monitors Model Number Part Number Description PC4XV-A5 30-32318-01 VGA monochromatic 14" international version, 120 Vac 60 Hz, with 640 x 480 resolution, South Hemisphere (IEC plug) PC4XV-A6 30-33966-01 VGA monochromatic RGB 14" international version, 240 Vac 50 Hz, with 640 x 480 resolution, North Hemisphere (IEC plug) PC4XV-A7...
Overview 1–9 Table 1–2 (Cont.) Monitors Model Number Part Number Description PC4XV-B6 30-33968-01 SVGA color RGB 14" international version, 240 Vac 50 Hz, with 1024 x 768 resolution, North Hemisphere (IEC plug) PC4XV-B7 30-33969-01 SVGA color RGB 14" international version, 240 Vac 50 Hz, with 1024 x 768 resolution, South Hemisphere (IEC plug) 1.4.6 Enhanced Keyboards...
1–10 Overview 1.4.7 Math Coprocessor The math coprocessors listed in Table 1–3 plug into the main logic board and allow each DECstation to process numeric data faster. Table 1–3 Math Coprocessors Model Number Description PC44P-AA 10 MHz optional Intel 80287 coprocessor for the DECstation 212 PC46P-BB 16 MHz optional Intel 80387 coprocessor for the...
Troubleshooting This chapter provides troubleshooting instructions for the DECstation systems. It is divided into the following sections: • Special tools • Diagnostics • Normal power up • Troubleshooting procedures • Error codes and how to use them • Troubleshooting by symptom •...
2–2 Troubleshooting Table 2–1 Troubleshooting Tools Tool Part Number Definition Diagnose 29-27462-01 These standalone diagnostics Diagnostics are available separately. For information about using these diagnostics, refer to the accompanying manual. Tri-wrap FD-10164-00 This triple connector consists Loopback of a male 25-pin parallel Connector loopback connector, a female 25-pin serial loopback...
Troubleshooting 2–3 2.3 Normal Power Up In a normal system power up the following takes place. 1. Power to the monitor and system unit is turned on. Both power indicators are on. 2. The system executes its power-up tests, displays the BIOS ROM version, assorted copyright information, and the memory size.
2–4 Troubleshooting 2.4.1 Getting Started The following steps prepare you for troubleshooting a DECstation. 1. Ask the customer to describe the problem. You need to find out: — When the problem started — If any new hardware options were added to the system around the time the problem started and if the options are Digital certified or third party —...
Troubleshooting 2–5 — If the system powers up and boots see Section 2.4.4, System Boots. 2.4.2 No Power This procedure is to help determine the cause of the problem when the DECstation does not power up. Before starting this procedure be sure you have done the steps in Section 2.4.1.
2–6 Troubleshooting 6. If the system powers up and does not boot refer to Section 2.4.3. 7. If the system powers up and boots refer to Section 2.4.4. 2.4.3 System Does Not Boot This procedure is to help determine why the DECstation does not boot.
Troubleshooting 2–7 1. Determine what the failure is. Refer to Section 2.5 for a list of possible error messages. If there are no error messages refer to Section 2.6 for a list of symptoms and possible causes. 2. Run the Diagnose diagnostics. 3.
2–8 Troubleshooting Table 2–2 Primary Beep Codes Possible Beep Code Problem Corrective Action Two short Keyboard Be sure the keyboard cable is firmly beeps failure connected. Hard disk Be sure the drive cables are firmly failure connected and all drive and adapter jumpers are set correctly.
Troubleshooting 2–9 When several bursts of beeps are generated, listen carefully and remember the numeric beep code pattern. This pattern establishes the secondary level of beep codes. Table 2–3 lists the secondary beep codes and the test in-progress or test failure that corresponds to the numeric beep code pattern.
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2–10 Troubleshooting Table 2–3 (Cont.) Secondary Beep Codes Beep Code Description of Test or Failure 2-2-4 1st 64K RAM chip or data line failure - bit 7 2-3-1 1st 64K RAM chip or data line failure - bit 8 2-3-2 1st 64K RAM chip or data line failure - bit 9 2-3-3 1st 64K RAM chip or data line failure - bit A...
Troubleshooting 2–11 2.5.2 Test Messages After screen initialization and verification, the built-in diagnostics send non-fatal error messages to video memory and the system displays the messages on the monitor. Table 2–4 lists the BIOS error numbers and the corresponding error messages that displays on the screen.
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2–12 Troubleshooting Table 2–4 (Cont.) BIOS Error Messages Error Number Error Message Time-of-day not set - please run SETUP program Keyboard is locked - please unlock Optional ROM bad checksum = xx Strike the F1 key to continue Diskette read failure - Not a boot diskette - No boot device available - Hard disk read failure -...
Troubleshooting 2–13 2.6 Troubleshooting by Symptom This section describes causes and corrective actions for minor system problems that you can fix. The troubleshooting procedures are separated into system unit, hard disk and diskette drives, monitor, and pointing device problems. 2.6.1 System Unit Problems Table 2–5 lists some common problems with the system unit, possible causes, and suggested corrective actions.
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2–14 Troubleshooting Table 2–5 (Cont.) System Unit Troubleshooting Procedures Problem Possible Cause Corrective Action Main logic board Make sure the VGA failure. jumper is enabled on the main logic board. If so, replace the main logic board. An Ethernet network Using a diskette Press Ctrl Alt Del...
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Troubleshooting 2–15 Table 2–5 (Cont.) System Unit Troubleshooting Procedures Problem Possible Cause Corrective Action System does not boot Diskette is not in the Insert a diskette from the diskette diskette drive. containing bootable drive. system software. Drive switch is set Make sure the drive incorrectly.
2–16 Troubleshooting 2.6.2 Disk Related Problems Table 2–6 lists some common disk related problems, possible causes, and suggested corrective actions. If the corrective action does not work, run the Diagnose diagnostics to further isolate the problem and then replace the failing FRU. Table 2–6 Hard Disk and Diskette Drive Troubleshooting Procedures Problem...
Troubleshooting 2–17 Table 2–6 (Cont.) Hard Disk and Diskette Drive Troubleshooting Procedures Problem Possible Cause Corrective Action Diskette is worn or Try another damaged. diskette. 2.6.3 Monitor Problems Table 2–7 lists some common monitor problems, possible causes, and suggested corrective actions. If the corrective action does not work and it is possible to run the Diagnose diagnostics, use them to further isolate the problem and then replace the failing FRU.
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2–18 Troubleshooting Table 2–7 (Cont.) Monitor Troubleshooting Procedures Problem Possible Cause Corrective Action Main logic board Replace the monitor. failure. If that doesn’t fix the problem make sure the VGA jumper is enabled on the main logic board. If it is enabled, replace the main logic board.
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Troubleshooting 2–19 Table 2–7 (Cont.) Monitor Troubleshooting Procedures Problem Possible Cause Corrective Action Screen display Monitor cable Straighten pins or distorted, rolling, connector pins bent replace the monitor. flickering, or wrong or broken. or uneven color. Electromagnetic Move any interference exists. electromechanical device away from the monitor or move the...
2–20 Troubleshooting 2.7 Troubleshooting Problems Occurring During System Operation Sometimes problems occur during system operation. Use the following list to help isolate a problem to a specific subsystem by determining how or when the problem occurs. The problem occurs during diskette drive access. •...
Troubleshooting 2–21 The problem seems to be heat related. • Make sure there is sufficient air flow around the system. • The system unit may be clogged with dust. 2.8 Using the System Utilities Diskette The menu driven System Utilities diskette (shipped with the system and required as a Customer Service tool) must be used when options are added to the system.
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2–22 Troubleshooting • Expansion memory size (displayed on the screen at power-up). • Primary video adapter type (VGA). • CPU and BUS clock speeds. CPU speed is the CPU processing speed, and BUS speed is the I/O expansion bus transmission speed. The Setup utility is run as follows: 1.
FRU Replacement 3.1 Introduction This chapter contains procedures for removing and replacing each DECstation field replaceable unit (FRU). To install many of the FRUs, perform the reverse of the procedure when so noted. Only qualified service technicians should remove and replace FRUs. Use only Digital supplied spares.
3–2 FRU Replacement Table 3–1 (Cont.) DECstation Standard Field Replaceable Units Digital Part Number Actuator with LED assembly 29-28116-01 Reset button assembly 29-28117-01 DECstation 212 battery and real time clock 29-28242-01 DECstation 316 /320 battery 29-27439-01 Floppy drive ribbon cable assembly 29-28108-01 Floppy drive, 3.5 inch, 1.44 Mbyte 30-30942-01...
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FRU Replacement 3–3 Table 3–2 (Cont.) DECstation Optional Field Replaceable Units Digital Part Number 14" Color monitor 120V South Hemisphere 30-32314-01 14" Color monitor 240V North Hemisphere 30-32315-01 14" Color monitor 240V South Hemisphere 30-32316-01 14" Color monitor 120V North Hemisphere 30-32317-01 14"...
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3–4 FRU Replacement Table 3–2 (Cont.) DECstation Optional Field Replaceable Units Digital Part Number IDE hard disk drive, 105 Mbyte, 3.5" 30-34429-01 IDE hard disk drive, 120 Mbyte, 3.5" 30-32344-01 IDE dual drive ribbon cable assembly 29-27912-01 2400 BPS integral modem 30-31072-01 1200 BPS integral modem 30-31073-01...
FRU Replacement 3–5 3.1.1 Before Replacing FRUs The following criteria apply when removing or installing DECstation FRUs. CAUTION After you turn power to the system off, do not disconnect the power cord from the system unit or wall outlet for at least 20 seconds.
3–8 FRU Replacement 3.2.1 Keyboard Replacement Replace the keyboard as follows: 1. Turn power to the system unit and monitor off. 2. Disconnect the keyboard cable from the system unit. 3. Connect the cable from the new keyboard to the system unit. 4.
FRU Replacement 3–9 3.2.4 System Cover Removal Remove the system cover as follows: 1. Turn power to the system unit and monitor off. CAUTION To avoid damage to the hard disk, do not move or perform the following procedure for at least 20 seconds after you turn power to the system off.
3–10 FRU Replacement 3.2.5 Opening the System Unit Open the system unit as follows (Figure 3–4): 1. Using the key, unlock the system box. 2. Remove the two shake-proof fittings that secure the system unit option cover and carriage (metal fold-outs). 3.
3–12 FRU Replacement 3.2.6 Option Board Replacement The procedure for replacing an option board in the DECstation is similar for the different options in the system. 1. Remove the cover (Section 3.2.4) and open the system unit (Section 3.2.5). 2. Note the position of all cables (if any) connected to the option board and disconnect them.
FRU Replacement 3–13 3.2.7 Option Slot Printed Circuit Board Replacement Remove the option slot printed circuit board (PCB) as follows: 1. Remove the cover (Section 3.2.4) and open the system unit (Section 3.2.5). 2. Remove the two screws that secure the chassis support to the system unit, one in the front of the system unit and one in the rear of the chassis support (Figure 3–5).
FRU Replacement 3–15 3.2.8 Speaker Replacement Replace the speaker as follows: 1. Remove the cover (Section 3.2.4) and open the system unit (Section 3.2.5). 2. Disconnect the speaker cable from the main logic board (Figure 3–1). 3. Remove two 5/16-inch nuts and lock washers securing the speaker to the bottom of the chassis (Figure 3–1).
FRU Replacement 3–17 New Illustration LJ-1705 Figure 3–7 Removing the DECstation 316 / 320 Battery 3.2.10 Reset Button Removal Remove the reset button as follows: 1. Remove the cover (Section 3.2.4) and open the system unit (Section 3.2.5). 2. Remove all option boards from the system unit (if any) (Section 3.2.6).
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3–18 FRU Replacement 3. Disconnect the reset button cable from the main logic board (Figure 3–8). 4. Depress the option board card guide clip (Figure 3–8). 5. Slide the card guide to the left and remove it from the system unit (Figure 3–8).
FRU Replacement 3–19 3.2.11 Single-In-Line Memory Module Replacement Replace the Single-In-Line Memory Modules (SIMMs) as follows: 1. Remove the cover (Section 3.2.4) and open the system unit (Section 3.2.5). 2. Remove any option boards that might obstruct the removal and installation of SIMMs. 3.
3–22 FRU Replacement 3.2.12 Math Coprocessor Replacement Replace the math coprocessor as follows: 1. Remove the cover (Section 3.2.4) and open the system unit (Section 3.2.5). 2. Locate the math coprocessor on the main logic board (Figure 3–11 and Figure 3–12). 3.
3–26 FRU Replacement 3.2.13 Main Logic Board Replacement Replace the main logic board as follows: 1. Remove the cover (Section 3.2.4) and open the system unit (Section 3.2.5). 2. Remove all option boards and their cables, if any, (Section 3.2.6). 3.
FRU Replacement 3–27 12. Replace the main logic board by reversing the steps used to remove the board. NOTE There is a mylar insulator under the main logic board. Make sure it is installed and in position when replacing the main logic board (Figure 3–14 and Figure 3–15). New Illustration LJ-1699 Figure 3–14 Removing the 212...
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3–28 FRU Replacement New Illustration LJ-1698 Figure 3–15 Removing the 316 Main Logic Board...
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FRU Replacement 3–29 New Illustration LJ-1786 Figure 3–16 Removing the 320 Main Logic Board...
3–30 FRU Replacement 3.2.14 Floppy Drive Replacement Replace the floppy drive as follows (Figure 3–17): 1. Remove the cover (Section 3.2.4) and open the system unit (Section 3.2.5). 2. Remove the ribbon cable from the back of the drive. 3. Remove the three mounting screws that hold the drive in place.
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FRU Replacement 3–31 New Illustration LJ-1697 Figure 3–17 Replacing the Floppy Disk Drive...
3–32 FRU Replacement 3.2.17 DECstation Power Supply Removal Remove the DECstation power supply as follows (Figure 3–18): 1. Remove the cover (Section 3.2.4) and open the system unit (Section 3.2.5). 2. Remove the ribbon cable from the back of the drive. 3.
3–34 FRU Replacement 3.3 Main Logic Board Jumpers 3.3.1 212 Main Logic Board Jumpers Figure 3–19 shows the location of the jumpers on the main logic board. Table 3–3 describes the jumper configurations and provides a recommended default setting for the jumpers. New Illustration LJ-1695 Figure 3–19 Main Logic Board Jumper Locations...
FRU Replacement 3–35 Table 3–3 212 Main Logic Board Jumper Settings Feature Description Jumper Setting Video interrupt Standard E12 and E13, No connection IRQ9 E12 and E13, installed On-board video Enabled E15 and E16, installed Disabled E14 and E15, installed BIOS ROM type 4 Mbyte or 8 Mbyte E10 and E11, installed...
3–36 FRU Replacement 3.3.2 316 Main Logic Board Jumpers Figure 3–20 shows the location of the jumpers on the main logic board. Table 3–4 describes the jumper configurations and provides a recommended default setting for the jumpers. New Illustration LJ-1694 Figure 3–20 Main Logic Board Jumper Locations...
FRU Replacement 3–37 Table 3–4 316 Main Logic Board Jumper Settings Feature Description Jumper Setting Math 80387 installed E30 and E31, installed coprocessor 80387 not installed E31 and E32, not installed BIOS ROM type 128 Kbyte (16 KB) E2 and E3, installed E5 and E6, installed 256 Kbyte (32 KB) E1 and E2, installed...
3–38 FRU Replacement 3.3.3 DECstation 316 Main Logic Board Switch Settings Figure 3–21 shows the location of the switch on the main logic board. Table 3–5 describes the switch configurations and provides a recommended default setting for each switch. New Illustration LJ-1693 Figure 3–21 DECstation 316 Main Logic Board Switch...
FRU Replacement 3–39 Table 3–5 DECstation 316 Main Logic Board Switch Settings Switch Feature Description Setting Parallel Port Enabled SW1, on Enable (SW1) Disabled SW1, off Parallel Port LPT1= 378-37F HEX SW2, on Address(SW2) LPT2= 278-27F HEX SW2, off Serial Port Enabled SW3, on Enable (SW3)
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3–40 FRU Replacement 3.3.4 320 Main Logic Board Jumpers Figure 3–22 shows the location of the jumpers on the main logic board. Table 3–6 describes the jumper configurations and provides a recommended default setting for the jumpers. New Illustration LJ-1787 Figure 3–22 Main Logic Board Jumper Locations...
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FRU Replacement 3–41 Table 3–6 320 Main Logic Board Jumper Settings Feature Description Jumper Setting BIOS ROM Type 256 Kbyte E5 and E6, installed (32 KBx8) E1 and E2, installed Reserved for Reserved for future Reserved for future use future use Parallel port IRQ5 E13 and E14, installed...
3–42 FRU Replacement 3.3.5 DECstation 320 Main Logic Board Switch Settings Figure 3–23 shows the location of the switch on the main logic board. Table 3–7 describes the switch configurations and provides a recommended default setting for each switch. New Illustration LJ-1788 Figure 3–23 DECstation 320 Main Logic Board Switch...
FRU Replacement 3–43 Table 3–7 DECstation 320 Main Logic Board Switch Settings Switch Feature Description Setting Parallel port Enabled SW1, on Disabled SW1, off Parallel port LPT1= 378-37F HEX SW2, on address LPT2= 278-27F HEX SW2, off Serial port Enabled SW3, on Disabled SW3, off...
Power Consumption The following table lists the power consumption for the DECstation base systems. NOTE The reserve current row indicates the amount of current available for options and may be distributed between the other slots as needed. Table A–1 DECstation Base System Power Consumption +5 Volts Volts Volts...
Peripheral Interface The following tables list the pin assignments and function of each peripheral interface connector on the rear panel of the DECstation systems. Table B–1 Parallel I/O Port Connector Pin Number Function Strobe Data bit 0 Data bit 1 Data bit 2 Data bit 3 Data bit 4...
B–2 Peripheral Interface Table B–1 (Cont.) Parallel I/O Port Connector Pin Number Function Select in 18 to 25 Ground Table B–2 RS-232C Serial Port Connector Pin Number Function Carrier detect Receive data Transmit data Data terminal ready Signal ground Data set ready Request to send Clear to send Ring indicator...
Peripheral Interface B–3 Table B–4 Video Port Connector Pin Number Function Red video Green video Blue video Monitor ID bit 2 (not used) Ground Red return (ground) Green return (ground) Blue return (ground) Key (no pin) Sync return (ground) Monitor ID bit 0 (not used) Monitor ID bit 1 (not used) Horizontal sync Vertical Sync...
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