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MESSAGE MANAGER'S GUIDE
D8 LIST OF PROMPTS FOR VOICE MAIL AND
AA SERVICE
There are over 900 voice prompts (all listed in the next section) and they come in 3 types.
(1) System Prompts—in English (cannot be modified)
(2) User 1 Prompts—in Spanish (recordable)
(3) User 2 Prompts—in Portuguese (recordable)
However, in many cases it is not necessary to record all the voice prompts (recording over 900
voice prompts is a big undertaking). When an outside party calls AA service or VM service,
he only hears some of the following prompts. Therefore, it is necessary only to record (or
modify) these prompts. Please change prompts as needed for your application. For example,
prompt no. [915] could be "Thank you for calling ABCD Travel", instead of "Welcome to the
Voice Processing System". (The maximum length of a prompt is fixed at 6 min.)
Note
To identify the prompt(s) linked to each prompt listed below, refer to the next section,
D9 LIST OF MODIFIABLE PROMPTS.
Prompts Common to VM and AA Services
Prompt No.
273
274
275
915
752
152
221
222
556
564
303
299
678
60
336
Table 80
Good afternoon
Good evening
Good morning
Welcome to the Voice Processing System
To enter by name, press the pound sign and 1
Enter the first 3 or 4 letters of the person's last name
For 'Q', press 7
For 'Z', press 9
Sorry, there are no more matching names
Sorry, this name cannot be found
Incorrect entry
If you are using a rotary telephone, stay on the line
To call the operator, press 0
Calling the operator
Modifiable Prompts
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