Download  Print this page
   
1
2
3
4
5
6
7
8
9
10
11
Table of Contents
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470

Advertisement

Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDE100/KX-TDE200: PMMPR Software File Version 1.0000 or later
Pure IP-PBX
Feature Guide
KX-TDE100
Model No.
KX-TDE200

Advertisement

Table of Contents

   Related Manuals for Panasonic KX-TDE100

   Summary of Contents for Panasonic KX-TDE100

  • Page 1 Pure IP-PBX Feature Guide KX-TDE100 Model No. KX-TDE200 Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDE100/KX-TDE200: PMMPR Software File Version 1.0000 or later...
  • Page 2 About this Feature Guide This Feature Guide is designed to serve as an overall feature reference for the Panasonic Pure IP-PBX. It explains what this PBX can do, and how to obtain the most out of its many features and facilities.
  • Page 3 Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de...
  • Page 4 • Some optional service cards, PTs, and features are not available in some areas. Please consult your certified Panasonic dealer for more information. • Product specifications are subject to change without notice. In some cases, additional information, including updates to this and other manuals, is included in the KX-TDE Maintenance Console's Information Before Programming.
  • Page 5 This PBX supports the connection of third party SIP supported IP telephones (hardphones and softphones). SIP Extensions make and receive calls using IP. (→ 1.31.2 SIP (Session Initiation Protocol) Extension) IP Softphones This PBX supports the connection of Panasonic IP softphones, providing IP-PT operations and features using software on a PC. Feature Guide...
  • Page 6 Internet Protocol (IP) Related Features Server Connection This PBX supports the connection to the following servers, allowing for enhanced efficiency and record keeping: – SNMP Server: Allows for users assigned as SNMP managers to manage and receive PBX system status information, such as local alarm information and general system activity using Simple Network Management Protocol (SNMP).
  • Page 7 Phone Assistant (PA) Pro Series This PBX supports KX-TDA Phone Assistant Pro Series applications, a collection of highly-intuitive CTI applications that allow you to use your PC to access a variety of PBX features conveniently and efficiently. PA Pro series applications combine the efficiency and user-friendliness of CTI applications with the convenience of server-based applications, allowing User IDs, passwords and PBX settings to be configured over a web browser.
  • Page 8 room status of guest rooms, check or set wake-up calls, and print out records of guest charges. (→ 1.27.1 Hospitality Features—SUMMARY) Feature Guide...
  • Page 9: List Of Abbreviations

    List of Abbreviations AA → Automated Attendant ACD → Automatic Call Distribution ANI → Automatic Number Identification AOC → Advice of Charge APT → Analogue Proprietary Telephone ARS → Automatic Route Selection BGM → Background Music BRI → Basic Rate Interface CCBS →...
  • Page 10 EFA → External Feature Access FWD → Call Forwarding G-CO → Group-CO ICD → Incoming Call Distribution ICMP → Internet Control Message Protocol IP-PT → IP Proprietary Telephone IRNA → Intercept Routing—No Answer ISDN → Integrated Services Digital Network L-CO → Loop-CO LCS →...
  • Page 11 SIP → Session Initiation Protocol SLT → Single Line Telephone SMDR → Station Message Detail Recording SNMP → Simple Network Management Protocol SNTP → Simple Network Time Protocol SVM → Built-in Simplified Voice Message TAFAS → Trunk Answer from Any Station TEI →...
  • Page 12: Table Of Contents

    Table of Contents Call Handling Features................. 17 Incoming Call Features....................18 1.1.1 Incoming Trunk Call Features ..................18 1.1.1.1 Incoming Trunk Call Features—SUMMARY ....................18 1.1.1.2 Direct In Line (DIL) ............................22 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) ..................24 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service ..................
  • Page 13 1.5.4.8 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX).........102 1.5.4.9 Special Carrier Access Code.........................104 1.5.5 Seizing a Line Features....................105 1.5.5.1 Seizing a Line Features—SUMMARY ......................105 1.5.5.2 Line Preference—Outgoing ...........................106 1.5.5.3 Trunk Access ..............................107 Memory Dialling Features...................
  • Page 14 1.14 Conference Features ....................186 1.14.1 Conference Features......................186 1.14.1.1 Conference Features—SUMMARY ....................... 186 1.14.1.2 Conference ..............................187 1.14.1.3 Privacy Release............................. 189 1.15 Paging Features ......................190 1.15.1 Paging ..........................190 1.16 Broadcasting Features ....................193 1.16.1 Broadcasting ........................193 1.17 Optional Device Features ....................196 1.17.1 Doorphone Call ......................196 1.17.2 Door Open........................198...
  • Page 15 1.25 Portable Station (PS) Features................... 290 1.25.1 Portable Station (PS) Connection.................. 290 1.25.2 PS Ring Group ......................292 1.25.3 PS Directory ........................295 1.25.4 PS Feature Buttons ....................... 296 1.25.5 Wireless XDP Parallel Mode..................297 1.25.6 Virtual PS ........................300 1.26 Administrative Information Features.................
  • Page 16 1.33.1 Cellular Phone Features—SUMMARY................398 System Configuration and Administration Features ...... 399 System Configuration—Hardware ................400 2.1.1 Extension Port Configuration ..................400 System Configuration—Software ................402 2.2.1 Class of Service (COS) ....................402 2.2.2 Group ..........................404 2.2.3 Tenant Service .......................408 2.2.4 Time Service ........................413 2.2.5 Operator Features ......................418 2.2.6 Manager Features ......................419...
  • Page 17: Call Handling Features

    Section 1 Call Handling Features Feature Guide...
  • Page 18: Incoming Call Features

    1.1 Incoming Call Features Incoming Call Features 1.1.1 Incoming Trunk Call Features 1.1.1.1 Incoming Trunk Call Features—SUMMARY Description Incoming calls via a trunk (public line) are distributed to their destinations according to one of several distribution methods. Available Networking Type for Each Card Type Each trunk port of an optional trunk card or the IPCMPR card can be assigned a networking type: Public, Private, or VPN (Virtual Private Network).
  • Page 19 1.1 Incoming Call Features Networking Type Channel/ Card Type Public (DIL/DID/ Virtual Private Protocol Type Private (TIE)* DDI/MSN) Network (VPN)* E & M — BRI/PRI Extension QSIG-Master QSIG-Slave *: Enable (default); : Enable : → 1.30.1 TIE Line Service : → 1.30.3 Virtual Private Network (VPN) Distribution Method One of the following methods can be assigned to each trunk port: Method...
  • Page 20 1.1 Incoming Call Features Available Distribution Feature for Each Optional Trunk Card Type Feature Trunk Card Type Channel Type DID/DDI LCOT — — LCOT GCOT TIE (E & M) E & M-C E & M-P E & M — *: Enable (default); : Enable Available Destinations Destination...
  • Page 21 1.1 Incoming Call Features Destination Availability Other PBX Extension (TIE with PBX Code) Intercept Routing After setting distribution, it may also be necessary to set the following features. Feature Description & Reference Intercept Routing No Answer (IRNA) If a called party does not answer a call within a preprogrammed time period (Intercept time), it is redirected to the preprogrammed destination.
  • Page 22: Direct In Line (dil)

    1.1 Incoming Call Features 1.1.1.2 Direct In Line (DIL) Description Provides automatic direction of an incoming trunk call to a preprogrammed destination. Each trunk has a destination for each time mode (day/lunch/break/night). [Method Flowchart] A trunk call is received. Does the call have its CLI* information and is CLI mode enabled for the trunk and the time mode? CLI works.
  • Page 23 1.1 Incoming Call Features : → 2.16.2 [10-2] DIL Table & Port Settings—DIL—DIL Destination—Day, Lunch, Break, Night → [450] DIL 1:1 Destination Note Tenant number and VPS trunk group number can also be assigned in the DIL table. Tenant number is used to determine the time mode (day/lunch/break/night) for the corresponding trunk.
  • Page 24: Direct Inward Dialling (did)/direct Dialling In (ddi)

    1.1 Incoming Call Features 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) Description Provides automatic direction of an incoming call with a DID/DDI number to a preprogrammed destination. Each DID/DDI number has a destination for each time mode (day/lunch/break/night). [Method Flowchart] A trunk call is received.
  • Page 25 1.1 Incoming Call Features [Programming Example of DID/DDI Table] DDI can be programmed as DID. Destination Location Name Lunch Lunch 0001 123-4567 John White Enable Disable 0002 123-2468 Tom Smith Enable Disable 0003 123-456 A company Enable Disable : → 2.16.3 [10-3] DDI / DID Table—DDI / DID Number →...
  • Page 26 1.1 Incoming Call Features • Inter-digit Time When the Inter-digit time expires, the PBX stops receiving the DID/DDI number and starts to check the DID/DDI table. (Refer to the [Programming Example of DID/DDI Table] above). Even if the Inter-digit time does not expire, the PBX stops receiving the DID/DDI number when the received number is found in the DID/DDI table.
  • Page 27: Multiple Subscriber Number (msn) Ringing Service

    1.1 Incoming Call Features 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service Description Provides automatic direction of an incoming ISDN-BRI (Basic Rate Interface) line call with an MSN to a preprogrammed destination. One ISDN-BRI port can support a maximum of 10 MSNs. Each MSN has a destination for each time mode (day/lunch/break/night).
  • Page 28 1.1 Incoming Call Features [Programming Example of MSN Table for ISDN BRI Port 1] A table can be programmed for each ISDN-BRI port. Each BRI port has 10 MSN locations. → 2.16.6 [10-4] MSN Table Destination Location Name Lunch Lunch 123- A Company Enable...
  • Page 29 1.1 Incoming Call Features Programming Manual References PC Programming Manual 2.16.2 [10-2] DIL Table & Port Settings—DDI / DID / TIE / MSN → Distribution Method → DDI/DID/TIE/MSN—Remove Digit → DDI/DID/TIE/MSN—Additional Dial 2.16.6 [10-4] MSN Table PT Programming Manual [421] BRI DIL/DDI/MSN Selection [426] BRI Configuration Feature Guide References 1.1.1.5 Calling Line Identification (CLI) Distribution...
  • Page 30: Calling Line Identification (cli) Distribution

    1.1 Incoming Call Features 1.1.1.5 Calling Line Identification (CLI) Distribution Description Directs an incoming trunk call to a preprogrammed destination when the caller's identification number (e.g., Caller ID) matches the number in the System Speed Dialling Table that is used as the Caller ID Table. Each Caller ID number (telephone number for each System Speed Dialling number) can have its own destination.
  • Page 31 1.1 Incoming Call Features Explanation: If the caller's number is "0123-456-7890" (The Trunk Access number is disregarded): Checks the number in the table. → Matches the number in location 000. The call is routed to the CLI destination, extension 200. Conditions •...
  • Page 32: Intercept Routing

    1.1 Incoming Call Features 1.1.1.6 Intercept Routing Description Provides automatic redirection of incoming trunk and intercom calls. There are three types of Intercept Routing as follows: Feature Description Intercept Routing—No Answer If a called party does not answer a call within a preprogrammed time (IRNA) period (IRNA Timer), the call is redirected to the preprogrammed destination.
  • Page 33 1.1 Incoming Call Features When the original destination is: The Available Intercept Destination is: • ICD Group The ICD Group Overflow destination assigned to the group. (→ 1.2.2.6 Overflow Feature) → 2.9.10 [3-5-1] Incoming Call Distribution Group— Group Settings—Overflow No Answer—Time out & Manual Queue Redirection—Destination-Day, Lunch, Break, Night →...
  • Page 34 1.1 Incoming Call Features By assigning the forward destination of a Virtual PS to a PS Ring Group or external pager, and assigning Intercept Routing destinations to the Virtual PS, calls to these destinations will be redirected to the Intercept Routing destination of the Virtual PS. Programming Example "600"...
  • Page 35 1.1 Incoming Call Features Conditions • Intercept Routing—DND on/off Intercept Routing—DND can be enabled or disabled system programming. If disabled, one of the following is activated depending on the type of line that a call arrives through: LCOT or T1 (LCOT/GCOT) Card: The incoming trunk call will ring at the original destination while the caller hears a ringback tone.
  • Page 36 1.1 Incoming Call Features 2.16.7 [10-5] Miscellaneous → Intercept—Intercept Routing - DND (Destination sets DND.) → Intercept—Routing to Operator - No Destination (Destination is not programmed.) → Intercept—Intercept Routing for Extension Call PT Programming Manual [203] Intercept Time [604] Extension Intercept Destination [625] Destination for Overflow Time Expiration Feature Guide References 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)
  • Page 37: Intercept Routing-no Destination

    1.1 Incoming Call Features 1.1.1.7 Intercept Routing—No Destination Description Provides automatic redirection of incoming trunk calls that do not have a destination assigned. The intercept destination is an operator (tenant/PBX). Conditions • Intercept Routing—No Destination on/off The Intercept Routing—No Destination feature can be enabled or disabled through system programming.
  • Page 38: Internal Call Features

    1.1 Incoming Call Features 1.1.2 Internal Call Features 1.1.2.1 Internal Call Features—SUMMARY Description The following types of internal calls are available: Feature Description & Reference Intercom Call A call from one extension to another. → 1.5.3 Intercom Call Doorphone Call When a call from a doorphone reaches its destination, the recipient can talk to the visitor.
  • Page 39 1.1 Incoming Call Features Programming Manual References PC Programming Manual 2.11.1 [5-1] Doorphone—Destination—Day, Lunch, Break, Night PT Programming Manual [720] Doorphone Call Destination Feature Guide...
  • Page 40: Internal Call Block

    1.1 Incoming Call Features 1.1.2.2 Internal Call Block Description Internal calls can be restricted on a COS basis. This is done by specifying which COS destinations are blocked for each COS. [Programming Example] Called Party Caller COS 1 COS 2 COS 3 COS 1 COS 2...
  • Page 41 1.1 Incoming Call Features Programming Manual References PC Programming Manual 2.8.14 [2-7-3] Class of Service—Internal Call Block—COS Number of the Extension Which Receive the Call from Other Extension 1–64 2.9.10 [3-5-1] Incoming Call Distribution Group—Group Settings—Main—COS 2.10.1 [4-1-1] Wired Extension—Extension Settings—Main—COS 2.10.10 [4-2-1] Portable Station—Extension Settings—Main—COS 2.11.1 [5-1] Doorphone—COS 2.11.6 [5-4] External Relay—COS Number...
  • Page 42: Incoming Call Indication Features

    1.1 Incoming Call Features 1.1.3 Incoming Call Indication Features 1.1.3.1 Incoming Call Indication Features—SUMMARY Description Incoming calls are indicated by various methods as follows: Type Feature Description & Reference Ring Tone Ring Tone Pattern A telephone rings when receiving a call. The ring Selection tone patterns can be changed for each incoming call type.
  • Page 43: Ring Tone Pattern Selection

    1.1 Incoming Call Features 1.1.3.2 Ring Tone Pattern Selection Description It is possible to select the type of ring tone pattern that arrives at an extension for each type of incoming call, etc. [Ring Tone Patterns] 1 280 ms* Single Double Triple S-Double...
  • Page 44 1.1 Incoming Call Features • For the S-CO, G-CO, L-CO, ICD Group, INTERCOM, PDN and SDN buttons, one of 30 ring tones can be assigned through personal programming. Programming Manual References PC Programming Manual 2.8.15 [2-8-1] Ring Tone Patterns—Call from CO—Ring Tone Pattern Plan 1–8 2.8.16 [2-8-2] Ring Tone Patterns—Call from Doorphone—Ring Tone Pattern Plan 1–8 2.8.17 [2-8-3] Ring Tone Patterns—Call from Others—Extension—Ring Tone Pattern Plan 1–8 2.8.18 [2-9] System Options—Option 1—PT Operation—PT Ring Off Setting...
  • Page 45: Call Waiting

    1.1 Incoming Call Features 1.1.3.3 Call Waiting Description Used to inform a busy extension that another incoming call is waiting. The busy extension user can answer the second call by disconnecting the current call or placing it on hold. The following notification method can be assigned for each extension depending on the call waiting and the telephone type: Call Waiting Tone: Tone from the handset or built-in speaker OHCA: Voice from the built-in speaker...
  • Page 46 1.1 Incoming Call Features When using the call waiting tone supplied by the telephone company over analogue lines, the waiting caller's telephone number can be received. The number will flash on the display for five seconds, followed by a 10-second pause, then flash again for five seconds. Note that the received caller information will not be displayed on telephones or wireless phones connected to SLT ports.
  • Page 47: Receiving Group Features

    1.2 Receiving Group Features Receiving Group Features 1.2.1 Idle Extension Hunting Description If a called extension is busy or in DND mode, Idle Extension Hunting redirects the incoming call to an idle member of the same idle extension hunting group, which can be programmed through system programming. Idle extensions are automatically searched according to a preprogrammed hunting type.
  • Page 48 1.2 Receiving Group Features Destination Availability PS Ring Group VM Group (DTMF/DPT) External Pager (TAFAS) DISA Analogue/ISDN Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Other PBX Extension (TIE with no PBX Code) Other PBX Extension (TIE with PBX Code) •...
  • Page 49: Incoming Call Distribution Group Features

    1.2 Receiving Group Features 1.2.2 Incoming Call Distribution Group Features 1.2.2.1 Incoming Call Distribution Group Features—SUMMARY Description An incoming call distribution group is a group of extensions programmed through system programming. → 2.9.11 [3-5-1] Incoming Call Distribution Group—Member → [620] Incoming Call Distribution Group Member An incoming call distribution group receives calls directed to the group.
  • Page 50 1.2 Receiving Group Features Calls arriving at incoming call distribution group 1. Overflow Feature a) Sends a busy tone (Busy on Busy), or b) Redirects to the overflow destination. Queuing Feature Five calls are waiting in a queue. Manual Queue Redirection The longest waiting call in a queue can be redirected to the overflow Group Call Distribution...
  • Page 51 1.2 Receiving Group Features VIP Call [→ 1.2.2.5 VIP Call] It is possible to assign a priority to incoming call distribution groups so that incoming calls can be received in priority order. Overflow Feature [→ 1.2.2.6 Overflow Feature] A call is redirected to a preprogrammed destination when it cannot be answered or queued (Intercept Routing—Overflow in an Incoming Call Distribution Group).
  • Page 52 1.2 Receiving Group Features automatically registered in the lowest-numbered available member slot for the group. Calls to the group can be received at the extension with no further programming. If no member slots are available for that group, the button cannot be created and an alarm tone will be heard. When creating an ICD Group button in this mode, the user can also specify the delayed ringing settings.
  • Page 53: Group Call Distribution

    1.2 Receiving Group Features 1.2.2.2 Group Call Distribution Description Incoming calls directed to an incoming call distribution group are distributed to the member extensions using the selected distribution method until a preprogrammed number of extensions (agents) are busy with calls. When incoming calls exceed the number of available extensions, calls enter a queue (→...
  • Page 54 1.2 Receiving Group Features Call Waiting for Incoming Call Distribution Group (Group Call Waiting) When there are no available extensions in an incoming call distribution group, the group members can receive the Call Waiting tone. To use this feature: • Select the Group Call Waiting mode through system programming.
  • Page 55 1.2 Receiving Group Features Incoming Call Incoming Call Distribution Distribution Group 1 Group 2 (Floating (Floating extension extension no.: 601) no.: 602) ICD Group 1; 601 (Call Waiting) ICD Group 1; 601 (Call Waiting) ICD Group 2; 602 (Answering the Call) No Reply Redirection (UCD or Priority Hunting Method) If a call received at a member extension is not answered within a preprogrammed time period (No Answer time), the call will be redirected to the next member extension.
  • Page 56 1.2 Receiving Group Features 2.10.10 [4-2-1] Portable Station—Extension Settings—Option 8—Wrap-up Timer PT Programming Manual [621] Incoming Call Distribution Group Delayed Ringing [624] Incoming Call Distribution Group Distribution Method [632] Maximum Number of Agents Feature Guide...
  • Page 57: Outside Destinations In Incoming Call Distribution Group

    1.2 Receiving Group Features 1.2.2.3 Outside Destinations in Incoming Call Distribution Group Description Up to 4 outside parties or destinations at another PBX can be assigned as members of an Incoming Call Distribution (ICD) Group, using the following method: A virtual PS is registered as a member of the ICD Group.
  • Page 58 1.2 Receiving Group Features • For this feature to be activated, the following conditions must be met: – A virtual PS is assigned as a member of the ICD Group. (→ 1.25.6 Virtual PS) – The forwarding type of the virtual PS is set to All Calls. (→ 1.3.1.2 Call Forwarding (FWD)) –...
  • Page 59: Queuing Feature

    1.2 Receiving Group Features 1.2.2.4 Queuing Feature Description When a preprogrammed number of extensions in an incoming call distribution group are busy, additional incoming calls can wait in a queue. The number of calls which can wait in the queue is programmable. While calls are waiting in the queue, the calls are handled by the Queuing Time Table, which can be assigned for each time mode (day/lunch/break/night) (→...
  • Page 60 30 the overflow We are sorry to Thank you for seconds. destination. keep you holding. calling Panasonic. The department The department you is still busy. We are calling is busy. are transferring Please hold the line. you to the We will answer your operator.
  • Page 61 1.2 Receiving Group Features → Type → Ext. No. / Floating Ext. No. (for Hurry-up) 2.10.13 [4-2-3] Portable Station—Flexible Button → Type → Ext. No. / Floating Ext. No. (for Hurry-up) 2.10.17 [4-3] DSS Console—Flexible Button → Type → Ext. No. / Floating Ext. No. (for Hurry-up) PT Programming Manual [628] Queuing Call Capacity [629] Queuing Hurry-up Level...
  • Page 62: Vip Call

    1.2 Receiving Group Features 1.2.2.5 VIP Call Description It is possible to assign a priority to incoming call distribution groups. If an extension belongs to multiple groups and the extension becomes idle, queuing calls in the groups will be distributed to the extension in priority order.
  • Page 63: Overflow Feature

    1.2 Receiving Group Features 1.2.2.6 Overflow Feature Description When waiting calls exceed the waiting queue capacity, they may be redirected to a preprogrammed destination or a busy tone may be sent to the callers by the following features: Intercept Routing—Overflow in an Incoming Call Distribution Group Busy on Busy Intercept Routing—Overflow in an Incoming Call Distribution Group Intercept Routing—Overflow in an Incoming Call Distribution Group works in one of following...
  • Page 64 1.2 Receiving Group Features Destination Availability Trunk Group Access no. + Trunk Group no. + Phone no. Other PBX Extension (TIE with no PBX Code) Other PBX Extension (TIE with PBX Code) Busy on Busy The Busy on Busy feature works when the destination for the Intercept Routing—Overflow in an Incoming Call Distribution Group feature is not assigned in one of the following conditions: There is no space in the Waiting queue.
  • Page 65 1.2 Receiving Group Features Feature Guide References 1.2.2.4 Queuing Feature Feature Guide...
  • Page 66: Log-in/log-out

    1.2 Receiving Group Features 1.2.2.7 Log-in/Log-out Description Members of an incoming call distribution group can join (Log-in) or leave (Log-out) the group manually. They can leave the group temporarily when they are away from their desks, to prevent calls being sent to their extensions.
  • Page 67 1.2 Receiving Group Features Light Pattern Parameter Usage Red on Used to log in to or out of all incoming After Log-out After Log-in (All) call distribution groups to which the Operation Operation extension user belongs. • If an ICD Group button is assigned, it also shows the log-in/log-out status of the corresponding group. The light pattern is the same as the Log-in/Log-out button that includes the group number.
  • Page 68 1.2 Receiving Group Features 2.9.10 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous → No. of Unanswered Calls for Automatic Log-out → Last Extension Log-out 2.9.13 [3-5-3] Incoming Call Distribution Group—Miscellaneous—Options—Wrap-up Timer based on 2.9.11 [3-5-1] Incoming Call Distribution Group—Member—Wrap-up Timer 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 8—Wrap-up Timer 2.10.5 [4-1-4] Wired Extension—Flexible Button →...
  • Page 69: Supervisory Feature

    1.2 Receiving Group Features 1.2.2.8 Supervisory Feature Description An extension preprogrammed as a supervisor (supervisor extension) can monitor and control each member's status within the incoming call distribution group using a 6-line display PT. Feature Description Incoming Call Queue Monitor The supervisor extension can monitor the status of an incoming call distribution group with the display.
  • Page 70 1.2 Receiving Group Features Conditions • Available Extension as a Supervisor Extension One supervisor extension can be assigned for each incoming call distribution group, but it need not belong to the group. One extension can be the supervisor extension of more than one incoming call distribution group. •...
  • Page 71: Call Distribution Port Group

    1.2 Receiving Group Features 1.2.3 Call Distribution Port Group Description When using the Virtual 16-Channel VoIP Gateway Card (V-IPGW16) to receive calls, it is possible to set which virtual port receives each call depending on the telephone number of the called party. By assigning each port to a Call Distribution Port Group (CDPG), it is possible to select which group receives each call.
  • Page 72 1.2 Receiving Group Features Note The same CDPG can be set for several leading numbers. Explanation: As shown in the CDPG table above, CDPG 1 consists of Port 1 of the first card and Port 1 of the second card. When "1023-456-7890" (leading number: 10) is dialled: The call is rerouted to The leading number (10) is The call is routed to...
  • Page 73: Call Forwarding (fwd)/do Not Disturb (dnd) Features

    1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY Description When an extension user cannot answer calls (e.g., he is busy, or not at his desk), it is possible to forward or refuse calls using the following features: Call Forwarding (FWD) Do Not Disturb (DND)
  • Page 74: Call Forwarding (fwd)

    1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1.2 Call Forwarding (FWD) Description Extensions and incoming call distribution groups can forward their calls to preset destinations. There are several different types of forwarding, and the circumstances under which the calls are forwarded for each type differ as follows: Type Circumstance...
  • Page 75 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features [Available Destinations] Condition for Original Extension/ Destination Availability Incoming Call Distribution Group Wired Extension (PT/SLT/SIP Extension/ISDN Only available when FWD to Extension/T1-OPX) extension is allowed through COS programming.* Incoming Call Distribution Group PS Ring Group –...
  • Page 76 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features • Multiple FWD Calls can be forwarded up to four times. The following forwarding features are counted as Multiple FWD: – FWD—Busy or Busy/No Answer (when the destination extension is busy), or All Calls –...
  • Page 77 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features [All Calls and Busy] • If the forward destination is not available to answer a call, this feature is cancelled and the original destination will ring for the following type of call: –...
  • Page 78: Do Not Disturb (dnd)

    1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1.3 Do Not Disturb (DND) Description An extension user can make use of the DND feature. If this feature is set, calls will not arrive at the extension, but will arrive at another extension using the Idle Extension Hunting feature (→ 1.2.1 Idle Extension Hunting) or the Intercept Routing—Busy/DND feature (→...
  • Page 79 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features Feature Guide References 2.2.1 Class of Service (COS) User Manual References 1.2.4 When the Dialled Line is Busy or There is No Answer 1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) Feature Guide...
  • Page 80: Fwd/dnd Button, Group Fwd Button

    1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1.4 FWD/DND Button, Group FWD Button Description The FWD/DND fixed button, or a customised flexible button, can display the FWD/DND setting status of the extension. Using this button, the FWD status and DND status of the extension can be temporarily set or cancelled without clearing FWD destination settings.
  • Page 81 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features FWD/DND Setting by Fixed FWD/DND button Pressing the fixed FWD/DND button in idle status allows the extension user to set the following items for FWD/DND: • FWD/DND for trunk calls The FWD/DND status for trunk calls to that extension can be switched temporarily without clearing the FWD destination.
  • Page 82 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features → Group FWD Set / Cancel: Call from Extension 2.8.18 [2-9] System Options—Option 1 → PT Fwd / DND—Fwd LED → PT Fwd / DND—DND LED → PT Fwd / DND—Fwd/DND key mode when Idle 2.10.1 [4-1-1] Wired Extension—Extension Settings—FWD / DND Reference 2.10.5 [4-1-4] Wired Extension—Flexible Button →...
  • Page 83: Answering Features

    1.4 Answering Features Answering Features 1.4.1 Answering Features 1.4.1.1 Answering Features—SUMMARY Description An extension user can answer incoming calls by the following methods: Destination Feature Description & Reference At the own extension Line Preference— A user can select the line seized when going off- (PT only) Incoming hook.
  • Page 84: Line Preference-incoming

    1.4 Answering Features 1.4.1.2 Line Preference—Incoming Description A PT user can select the method used to answer incoming calls from the following three line preferences: Each of these line preferences can be assigned on each extension through personal programming (Preferred Line Assignment—Incoming). Type Description No Line...
  • Page 85: Call Pickup

    1.4 Answering Features 1.4.1.3 Call Pickup Description An extension user can answer a call ringing at any other extension. The following types are available: Type Picking up Call Type Directed A specified extension's call. Group A call within a specified call pickup group. Call Pickup Deny: Preventing other extensions from picking up calls ringing at your extension is also possible.
  • Page 86 1.4 Answering Features Programming Manual References PC Programming Manual 2.8.9 [2-6-1] Numbering Plan—Main—Features → Group Call Pickup → Directed Call Pickup → Call Pickup Deny Set / Cancel 2.8.12 [2-7-1] Class of Service—COS Settings—Extension Feature—Call Pickup by DSS 2.8.18 [2-9] System Options—Option 4 →...
  • Page 87: Hands-free Answerback

    1.4 Answering Features 1.4.1.4 Hands-free Answerback Description A PT user with a speakerphone can talk to a caller without lifting the handset. If the user receives a call while in Hands-free Answerback mode, a hands-free conversation is established using one of the following methods: Type Answering Method...
  • Page 88 1.4 Answering Features PT Programming Manual None Feature Guide References 1.5.3 Intercom Call User Manual References 1.3.2 Answering Hands-free (Hands-free Answerback) Feature Guide...
  • Page 89: Making Call Features

    1.5 Making Call Features Making Call Features 1.5.1 Predialling Description A display PT user can check and correct the entered number before it is dialled, while on-hook. The call will be initiated after going off-hook. Conditions • Storing the Predialled Number in the Personal Speed Dialling The predialled number can be stored in the Personal Speed Dialling by pressing the AUTO DIAL/ STORE button.
  • Page 90: Automatic Extension Release

    1.5 Making Call Features 1.5.2 Automatic Extension Release Description After going off-hook, if an extension user fails to dial any digits within a preprogrammed time period, the user will hear a reorder tone. This operation applies to intercom calls only. This feature is also known as Automatic Station Release.
  • Page 91: Intercom Call

    1.5 Making Call Features 1.5.3 Intercom Call Description An extension user can call another extension user. Conditions • Extension Number/Name Assignment Extension numbers and names are assigned to all extensions. The assigned number and name are shown on display PTs during intercom calls. •...
  • Page 92 1.5 Making Call Features → Extension Name PT Programming Manual [003] Extension Number [004] Extension Name Feature Guide References 1.20.2 Flexible Buttons User Manual References 1.2.1 Basic Calling 1.2.6 Alternating the Calling Method (Alternate Calling—Ring/Voice) 1.13.2 Using the Directories 3.1.2 Settings on the Programming Mode Feature Guide...
  • Page 93: Trunk Call Features

    1.5 Making Call Features 1.5.4 Trunk Call Features 1.5.4.1 Trunk Call Features—SUMMARY Description An extension user can use the following features when making a trunk call: Feature Description & Reference Emergency Call A user can dial the preprogrammed emergency numbers regardless of the restrictions imposed on the extension.
  • Page 94: Emergency Call

    1.5 Making Call Features 1.5.4.2 Emergency Call Description An extension user can dial the preprogrammed emergency numbers after seizing a trunk regardless of the restrictions imposed on the extension. Conditions • A specified number of emergency numbers can be stored (some may have default values). •...
  • Page 95: Account Code Entry

    1.5 Making Call Features 1.5.4.3 Account Code Entry Description An account code is used to identify outgoing trunk calls for accounting and billing purposes. The account code is appended to the SMDR call record. If, for example, a firm uses an account code for each client, the firm can determine what calls were made for the client, and can submit a bill to the client according to the client's account code on the SMDR call record.
  • Page 96 1.5 Making Call Features User Manual References 1.2.1 Basic Calling Feature Guide...
  • Page 97: Dial Type Selection

    1.5 Making Call Features 1.5.4.4 Dial Type Selection Description The dialling mode (rotary or tone) can be selected for each analogue trunk through system programming regardless of the originating extension (under contract with the telephone company). There are the following modes: Mode Description DTMF (Dual Tone Multi-...
  • Page 98 1.5 Making Call Features → Dialling Mode → DTMF Width → CO Pulse Speed PT Programming Manual [410] LCOT Dialling Mode [411] LCOT Pulse Rate [412] LCOT DTMF Minimum Duration Feature Guide...
  • Page 99: Reverse Circuit

    1.5 Making Call Features 1.5.4.5 Reverse Circuit Description A circuit in the PBX can detect the reverse signal from the telephone company when an extension user tries to make a trunk call. This detects the start (a called party goes off-hook) and end (the called party goes on- hook) of an outgoing trunk call.
  • Page 100: Trunk Busy Out

    1.5 Making Call Features 1.5.4.6 Trunk Busy Out Description The PBX can monitor the loop current sent through analogue trunks, preventing users from seizing trunks where a loop current is not detected. When loop currents are not detected, trunks are set to Busy Out status, and become unable to make or receive calls.
  • Page 101: Pause Insertion

    1.5 Making Call Features 1.5.4.7 Pause Insertion Description Pressing a PAUSE button inserts a preprogrammed Pause time between digits of a user-dialled number before the number is dialled out, allowing certain numbers separated with a pause to be used to access certain features (e.g., access codes, seizing idles lines, etc.).
  • Page 102: Host Pbx Access Code (access Code To The Telephone Company From A Host Pbx)

    1.5 Making Call Features 1.5.4.8 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Description This PBX can be installed behind an existing PBX (host PBX) by connecting the extension ports of the host PBX to the trunk ports of this PBX (behind PBX). A Host PBX Access code is required for the behind PBX to access the telephone company (e.g., to make outside calls) through the host PBX.
  • Page 103 1.5 Making Call Features Conditions • TRS/Barring TRS/Barring checks only the dialled telephone number excluding the Host PBX Access code when accessing the telephone company through the host PBX. (→ 1.9.1 Toll Restriction (TRS)/Call Barring (Barring)) • A pause is not automatically inserted between the user-dialled access code and the subsequent digits when the ARS mode is enabled.
  • Page 104: Special Carrier Access Code

    1.5 Making Call Features 1.5.4.9 Special Carrier Access Code Description If the PBX has access to multiple telephone companies, a Special Carrier Access code assigned through system programming is required every time a trunk call is made without using ARS. A preprogrammed Pause time will be automatically inserted between the user-dialled Special Carrier Access code and the subsequent digits.
  • Page 105: Seizing A Line Features

    1.5 Making Call Features 1.5.5 Seizing a Line Features 1.5.5.1 Seizing a Line Features—SUMMARY Description An extension user can select the line seized for making calls by the following methods: Feature Description & Reference Line Preference—Outgoing A user can select the line to be seized when going off-hook. →...
  • Page 106: Line Preference-outgoing

    1.5 Making Call Features 1.5.5.2 Line Preference—Outgoing Description Through personal programming (Preferred Line Assignment-Outgoing), PT users can select the outgoing line they prefer to originate calls on when going off-hook, from the following line preferences: Line Preference Description ICM/PDN When an extension user goes off-hook, an extension line is selected automatically.
  • Page 107: Trunk Access

    1.5 Making Call Features 1.5.5.3 Trunk Access Description The following methods can be used to access a trunk: Method Description Accessing method Idle Line Access Selects an idle trunk automatically Dial the Idle Line Access number, or (Local Access) from the assigned trunk groups. press a L-CO button.
  • Page 108 1.5 Making Call Features • A company name or customer name can be assigned on a trunk port basis so that the operator or extension user can view the destination that the external caller is trying to reach before answering. This is useful, for example, when multiple companies share the same operator.
  • Page 109 1.5 Making Call Features Feature Guide References 1.20.2 Flexible Buttons 2.2.1 Class of Service (COS) User Manual References 1.2.1 Basic Calling Feature Guide...
  • Page 110: Memory Dialling Features

    1.6 Memory Dialling Features Memory Dialling Features 1.6.1 Memory Dialling Features 1.6.1.1 Memory Dialling Features—SUMMARY Description An extension user can store frequently dialled numbers in the PBX extension data and/or the PBX system data. A stored number is dialled automatically with a simple operation. Features Feature Storing Method &...
  • Page 111 1.6 Memory Dialling Features Feature Storing Method & Reference Hot Line • Personal Programming • Personal Operation with the Feature Number • System Programming (PC Programming only) → 1.6.1.7 Hot Line Incoming Call Log Incoming call information is automatically stored. →...
  • Page 112 1.6 Memory Dialling Features if Memory Dialling is done after selecting a trunk, the stored Trunk Access number is ignored and the telephone number is sent using the selected trunk. Feature Guide...
  • Page 113: One-touch Dialling

    1.6 Memory Dialling Features 1.6.1.2 One-touch Dialling Description A PT user can access a person or feature by pressing a single button. This is activated by storing the number (e.g., extension number, telephone number, or feature number) in a One-touch Dialling button. Conditions •...
  • Page 114: Kx-t7710 One-touch Dialling

    1.6 Memory Dialling Features 1.6.1.3 KX-T7710 One-touch Dialling Description The Message button and One-touch buttons on all KX-T7710 telephones connected to the PBX can be customised at once through system programming. The same extension number, telephone number, or feature number will be assigned to the same buttons on each KX-T7710, useful for hotel room extensions or similar applications.
  • Page 115: Last Number Redial

    1.6 Memory Dialling Features 1.6.1.4 Last Number Redial Description Every extension automatically saves recently dialled external telephone numbers to allow the same number to be dialled again easily. Automatic Redial: If Last Number Redial is performed in hands-free mode and the called party is busy, redialling will be automatically retried a preprogrammed number of times at preprogrammed intervals.
  • Page 116 1.6 Memory Dialling Features 2.8.18 [2-9] System Options—Option 2 → Redial—Automatic Redial when No Answer (ISDN) → Redial—Save Dial After Connection to Redial Memory → Redial—Call Log by Redial key 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 7—Outgoing Call Log Memory 2.10.10 [4-2-1] Portable Station—Extension Settings—Option 7—Outgoing Call Log Memory PT Programming Manual [205] Automatic Redial Repeat Times [206] Automatic Redial Interval...
  • Page 117: Speed Dialling-personal/system

    1.6 Memory Dialling Features 1.6.1.5 Speed Dialling—Personal/System Description An extension user can make calls using abbreviated dialling for frequently dialled numbers which are stored in the PBX extension data, or the PBX system data. Personal Speed Dialling is also known as Station Speed Dialling. Conditions [General] •...
  • Page 118 1.6 Memory Dialling Features Feature Guide References 3.1 Capacity of System Resources User Manual References 1.2.2 Easy Dialling 1.13.1 Using the Call Log 1.13.2 Using the Directories 3.1.2 Settings on the Programming Mode 3.3 Customising Your System (System Programming) Feature Guide...
  • Page 119: Quick Dialling

    1.6 Memory Dialling Features 1.6.1.6 Quick Dialling Description An extension user can access an extension or feature by simply dialling a 1-4 or 1-8 digit Quick Dialling number. Conditions • Quick Dialling is convenient in cases such as the following: –...
  • Page 120: Hot Line

    1.6 Memory Dialling Features 1.6.1.7 Hot Line Description An extension user can set his extension to automatically dial a preprogrammed telephone or extension number whenever he goes off-hook. If the Hot Line feature is set, a dial tone is generated for a specified Waiting time assigned through system programming when the user goes off-hook.
  • Page 121: Primary Directory Number (pdn)/secondary Directory Number (sdn) Features

    1.7 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Description Primary Directory Number (PDN) buttons and Secondary Directory Number (SDN) buttons are ideal for use between bosses and secretaries.
  • Page 122 1.7 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features Light Pattern PDN Button Status SDN Button Status This extension is idle. The corresponding PDN extension is idle. Green on The extension is on a call using the PDN The extension is on a call using the SDN button.
  • Page 123 1.7 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features Example of a Secretary Handling Calls for Multiple Bosses The following example shows the LED patterns of the PDN and SDN buttons of each extension and how calls can be handled. 1) A Call From 111-1111 Arrives at Ext.
  • Page 124 1.7 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features 6) A Call From 333-3333 Arrives at Ext. 102 Extn. 101 (Boss) Extn. 102 (Boss) Extn. 103 (Secretary) PDN buttons SDN buttons PDN buttons SDN buttons PDN buttons SDN buttons (Off) (Off) (Off) (Off)
  • Page 125 1.7 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features • When a PDN extension is a member of an ICD group in Ring Distribution method, and an incoming call arrives at the ICD group, the incoming call status will not appear on the LEDs of the corresponding SDN extensions (→...
  • Page 126 1.7 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features → Ext. No. / Floating Ext. No. (for SDN) → Optional Parameter (Ringing Tone Type Number) (for Loop CO, Single CO, Group CO, ICD Group, SDN) 2.10.10 [4-2-1] Portable Station—Extension Settings—Option 9—PDN Delayed Ringing 2.10.13 [4-2-3] Portable Station—Flexible Button →...
  • Page 127: Busy Line/busy Party Features

    1.8 Busy Line/Busy Party Features Busy Line/Busy Party Features 1.8.1 Automatic Callback Busy (Camp-on) Description If the destination or line is busy when a call is made, an extension user can set the Automatic Callback Busy feature. The PBX will monitor the status of the destination or trunk and, when it becomes available, will send a callback ringing to the calling extension to inform the user.
  • Page 128: Executive Busy Override

    1.8 Busy Line/Busy Party Features 1.8.2 Executive Busy Override Description Allows an extension user to interrupt an existing call to establish a three-party conference call. Executive Busy Override Deny: It is possible for extension users to prevent their calls from being intercepted by another extension user. Conditions •...
  • Page 129: Call Monitor

    1.8 Busy Line/Busy Party Features 1.8.3 Call Monitor Description Allows an extension user to listen to a busy extension user's existing conversation. The user can hear the conversation, but the user's voice is not heard. If desired, interrupting the call to establish a three-party conference call is available.
  • Page 130 1.8 Busy Line/Busy Party Features None Feature Guide References 2.2.1 Class of Service (COS) User Manual References 1.2.4 When the Dialled Line is Busy or There is No Answer Feature Guide...
  • Page 131: Second Call Notification To Busy Extension

    1.8 Busy Line/Busy Party Features 1.8.4 Second Call Notification to Busy Extension 1.8.4.1 Second Call Notification to Busy Extension—SUMMARY Description When attempting to call a busy extension (ringing or having a conversation), an extension user can send a Call Waiting indication to the busy extension (Call Waiting). The notification receiving method depends on the called extension's personal setting and the telephone type: Notification Receiving Method Description &...
  • Page 132 1.8 Busy Line/Busy Party Features • If none of these notification receiving methods (Call Waiting tone, OHCA, or Whisper OHCA) are set at the called party's extension, the caller will hear a reorder tone. Feature Guide References 1.1.3.3 Call Waiting User Manual References 1.2.4 When the Dialled Line is Busy or There is No Answer 1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA)
  • Page 133: Call Waiting Tone

    1.8 Busy Line/Busy Party Features 1.8.4.2 Call Waiting Tone Description When an extension user attempts to call a busy extension (ringing or having a conversation), the Call Waiting tone can be sent to the called extension to let him know another call is waiting. Conditions •...
  • Page 134: Off-hook Call Announcement (ohca)

    1.8 Busy Line/Busy Party Features 1.8.4.3 Off-hook Call Announcement (OHCA) Description An extension user can talk with a busy extension through the built-in speaker and microphone of the called party's PT. If the existing call is using a handset, a second conversation is made using the speakerphone and microphone so that the called extension can talk to both parties.
  • Page 135: Whisper Ohca

    1.8 Busy Line/Busy Party Features 1.8.4.4 Whisper OHCA Description An extension user can send a spoken message to a busy extension that will be heard directly by only the called extension user, through the handset, without interrupting the ongoing conversation. The caller cannot hear the ongoing conversation or the called extension user's reply, unless the called extension user puts the current party on hold and switches to the waiting caller.
  • Page 136: Toll Restriction (trs)/call Barring (barring) Features

    1.9 Toll Restriction (TRS)/Call Barring (Barring) Features Toll Restriction (TRS)/Call Barring (Barring) Features 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) Description TRS/Barring can prohibit an extension user from making certain trunk calls by COS programming. It is applied when the user goes off-hook, a trunk is seized and then a dialled number is sent to the trunk. Each COS is programmed to have a TRS/Barring level for each time mode (day/lunch/break/night).
  • Page 137 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features TRS/Barring Level The TRS/Barring level is determined by the telephone codes set in the Denied Code Tables and Exception Code Tables. As shown in the table below, the Denied Code Tables for the higher levels are applied to all levels below it, and the Exception Code Tables for the lower levels are applied to all levels above it.
  • Page 138 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features To set TRS/Barring as in the example above, it is necessary to programme the Denied Code and Exception Code Tables as follows: Denied Code Tables Exception Code Tables Level 1 Not Programmable Not Programmable Leading number to deny Leading number for countries to Level 2...
  • Page 139 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features [Flowchart] An extension user makes a trunk call. Is the call made by System Speed Dialling ? Is TRS/Barring Override by System Speed Dialling enabled? Checks the TRS/Barring Checks the TRS/Barring level for level for System Speed the time mode of the Dialling of the...
  • Page 140 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features TRS/Barring Settings for Each Level Through system programming, it is possible to select a different method of TRS/Barring. With this method, each level has its own separate set of denied codes and exception codes, which are only applied to that level.
  • Page 141 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features To set TRS/Barring as in the example above, it is necessary to programme the Denied Code and Exception Code Tables as follows: Denied Code Tables Exception Code Tables Level 1 Not Programmable Not Programmable Leading number to deny Leading number for country to be Level 2...
  • Page 142 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features Stored Type Not stored Found Not found Host PBX Access Code Deletes the code. A The call is made TRS/Barring checks TRS/Barring check is (excepted from TRS/ the whole number. carried out on the Barring).
  • Page 143 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features 2.10.13 [4-2-3] Portable Station—Flexible Button → Type → Parameter Selection (for TRS Level Change) 2.10.17 [4-3] DSS Console—Flexible Button → Type → Parameter Selection (for TRS Level Change) 2.13.1 [7-1] Denied Code 2.13.2 [7-2] Exception Code 2.13.3 [7-3] Special Carrier Code 2.13.5 [7-5] Miscellaneous PT Programming Manual...
  • Page 144: Budget Management

    1.9 Toll Restriction (TRS)/Call Barring (Barring) Features 1.9.2 Budget Management Description Limits the telephone usage to a preprogrammed budget on an extension basis. If the amount of the call charge reaches the limit, an extension user cannot make further trunk calls. An extension assigned as the manager may increase the limit or clear the amount of the call charge.
  • Page 145: Extension Dial Lock

    1.9 Toll Restriction (TRS)/Call Barring (Barring) Features 1.9.3 Extension Dial Lock Description An extension user can change the TRS/Barring level of the telephone (→ 1.9.1 Toll Restriction (TRS)/Call Barring (Barring)) so that other users cannot make inappropriate trunk calls. An extension personal identification number (PIN) is used to unlock the telephone (→...
  • Page 146: Dial Tone Transfer

    1.9 Toll Restriction (TRS)/Call Barring (Barring) Features 1.9.4 Dial Tone Transfer Description An extension assigned as the manager can change the TRS/Barring level (→ 1.9.1 Toll Restriction (TRS)/ Call Barring (Barring)) for an extension user temporarily. After that, the extension user can make his call. [Example] An extension user can call a manager to release the restriction on outgoing calls (e.g., international calls).
  • Page 147 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features User Manual References 2.1.3 Restriction Level Control (Dial Tone Transfer) Feature Guide...
  • Page 148: Walking Cos

    1.9 Toll Restriction (TRS)/Call Barring (Barring) Features 1.9.5 Walking COS Description A user can enter his extension number and extension personal identification number (PIN) (→ 1.28.1 Extension Personal Identification Number (PIN)) at another extension, to make the following types of call using his Class of Service, including TRS level, overriding the other extension's Class of Service.
  • Page 149 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features PT Programming Manual [005] Extension Personal Identification Number (PIN) Feature Guide References 1.17.6 Direct Inward System Access (DISA) 2.2.1 Class of Service (COS) User Manual References 1.2.7 Calling without Restrictions 1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting) Feature Guide...
  • Page 150: Verification Code Entry

    1.9 Toll Restriction (TRS)/Call Barring (Barring) Features 1.9.6 Verification Code Entry Description An extension user can enter a verification code when calling from his own or any other extension, to change the TRS/Barring level (→ 1.9.1 Toll Restriction (TRS)/Call Barring (Barring)) or to identify the call for accounting and billing purposes.
  • Page 151 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features • Budget Management for Verified Calls A limit can be assigned to the total of all call charges for each verification code. [Example of Verification Codes and Their Programming] Itemised Billing Location Code Name Budget Code for ARS...
  • Page 152 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features User Manual References 1.2.7 Calling without Restrictions 3.2.2 Manager Programming Feature Guide...
  • Page 153: Automatic Route Selection (ars) Features

    1.10 Automatic Route Selection (ARS) Features 1.10 Automatic Route Selection (ARS) Features 1.10.1 Automatic Route Selection (ARS) Description ARS automatically selects the carrier available at the time an outgoing trunk call is made according to preprogrammed settings. The dialled number will be checked and modified to connect the appropriate carrier.
  • Page 154 1.10 Automatic Route Selection (ARS) Features [Programming Procedures] ARS Mode Assignment It is possible to select whether ARS operates when an extension user makes a call using any Idle Line Access method or when an extension user makes a call using any Trunk Access method. (→ 1.5.5.3 Trunk Access) →...
  • Page 155 1.10 Automatic Route Selection (ARS) Features [Example] Corresponding Dialled Number Description Routing Plan Table No. 039-123-4567 "039" is found in location 0001 and seven digits (assigned additional [remain] number of digits in location 0001) were dialled. The Routing Plan Table 1 is selected just after the seventh digit. 039-654-321 "039"...
  • Page 156 1.10 Automatic Route Selection (ARS) Features Carrier Table Assignment A specified number of carriers can be programmed. Assign the following items for each Carrier Table: → 2.14.6 [8-5] Carrier—Carrier Carrier Name : Assign the carrier name. → 2.14.6 [8-5] Carrier—Carrier—Carrier Name →...
  • Page 157 1.10 Automatic Route Selection (ARS) Features [Programming Example] Carrier Table Carrier Name A telecom B telecom Removed Number of Digits Carrier Access Code 0077 0088 Trunk Group 1, 2, 3 1, 2 Modify Command CH#12 [Example] Dialled number: 0123456789 (Trunk Access no. is ignored.) Modification: 012345 6789 0077 6789 #12...
  • Page 158 1.10 Automatic Route Selection (ARS) Features • ARS Data Download/Upload It is possible to download or upload the following ARS data to the PBX using PC programming: – ARS Leading Number Exception Table – ARS Leading Number Table – ARS Routing Plan Table →...
  • Page 159: Conversation Features

    1.11 Conversation Features 1.11 Conversation Features 1.11.1 Hands-free Operation Description A PT user can talk to another party without lifting the handset. Pressing specific buttons (e.g., REDIAL) automatically activates hands-free mode. Conditions • PTs with the MONITOR Button PTs with the MONITOR button can only dial in hands-free mode and cannot be used for hands-free conversations.
  • Page 160: Off-hook Monitor

    1.11 Conversation Features 1.11.2 Off-hook Monitor Description A PT user can let others listen to the user's conversation through the built-in speaker, during a conversation using the handset. Conditions • Capable Telephones – KX-T7600 series – KX-T7500 series (display PTs only) –...
  • Page 161: Mute

    1.11 Conversation Features 1.11.3 Mute Description During a conversation, a PT user can disable the speaker microphone or the handset microphone to consult privately with others while listening to the other party on the phone through the built-in speaker or the handset receiver.
  • Page 162: Headset Operation

    1.11 Conversation Features 1.11.4 Headset Operation Description This PBX allows the use of headset-compatible PTs. A PT user can talk to another party without lifting the handset. For connection and operation, refer to the Operating Instructions for the headset. This feature is also known as Handset/Headset Selection. Conditions •...
  • Page 163 1.11 Conversation Features 1.4.8 Using the Headset (Headset Operation) 3.1.2 Settings on the Programming Mode Feature Guide...
  • Page 164: Data Line Security

    1.11 Conversation Features 1.11.5 Data Line Security Description Setting Data Line Security at an extension protects communications between the extension and the other party from being interrupted by signals such as Call Waiting, Hold Recall and Executive Busy Override. An extension that is using a connected data device (e.g., a fax machine) can set this feature to maintain secure data transmission by preventing tones or interruptions from other extensions during communication.
  • Page 165: Flash/recall/terminate

    1.11 Conversation Features 1.11.6 Flash/Recall/Terminate Description The FLASH/RECALL button (Flash/Recall mode or Terminate mode) or Terminate button (Terminate mode) is used when a PT user disconnects the current call and originates another call without hanging up first. It performs the same function as going on-hook and then going off-hook. [Explanation of Each Mode] Flash/Recall Mode: Disconnects the line.
  • Page 166 1.11 Conversation Features PT Programming Manual [418] LCOT Disconnect Time Feature Guide References 1.20.2 Flexible Buttons Feature Guide...
  • Page 167: External Feature Access (efa)

    1.11 Conversation Features 1.11.7 External Feature Access (EFA) Description Normally, an extension user can only access features within the PBX. However, when performing External Feature Access (EFA) the extension user performs features outside of the PBX, such as using the transfer services of the telephone company or host PBX.
  • Page 168 1.11 Conversation Features User Manual References 1.10.4 If a Host PBX is Connected Feature Guide...
  • Page 169: Trunk Call Limitation

    1.11 Conversation Features 1.11.8 Trunk Call Limitation Description Trunk calls are limited by the following features: Feature Description Extension-to-Trunk Call If a call between an extension user and an outside party is established, Duration the call duration can be restricted by a system timer selected for each trunk group.
  • Page 170 1.11 Conversation Features 2.9.1 [3-1-1] Trunk Group—TRG Settings—Main → CO-CO Duration Time → Extension-CO Duration Time 2.13.5 [7-5] Miscellaneous—Dial Digits Limitation After Answering—Dial Digits PT Programming Manual [472] Extension-to-Trunk Call Duration [473] Trunk-to-Trunk Call Duration [502] Trunk Call Duration Limitation Feature Guide References 2.2.1 Class of Service (COS) Feature Guide...
  • Page 171: Paralleled Telephone

    1.11 Conversation Features 1.11.9 Paralleled Telephone Description Multiple telephones can be connected to the same port. This is useful to increase the number of telephones without additional extension cards. The combinations and features of the paralleled telephones are described below. Features Descriptions Connections...
  • Page 172 1.11 Conversation Features Features Descriptions Connections Wireless XDP For this connection, refer to 1.25.5 Wireless XDP APT/DPT/SLT + PS Parallel Mode Parallel Mode. Extn. 101 Extn. 101 Extn. 102 Extn. 102 Conditions [APT + SLT] • If one telephone goes off-hook while the other is on a call, a three-party call is established. If one user goes on-hook, the other user continues the call.
  • Page 173 1.11 Conversation Features [DPT + DPT] • Capable Telephones KX-T7600 series, except KX-T7640. Note that the KX-T7667 can only be connected as a slave DPT. • The PSU-M or PSU-L must be installed when Digital XDP connection enables the number of DPTs to exceed the maximum capacity that the PBX supports.
  • Page 174: Calling Party Control (cpc) Signal Detection

    1.11 Conversation Features 1.11.10 Calling Party Control (CPC) Signal Detection Description The Calling Party Control (CPC) signal is an on-hook indication (disconnect signal) sent from the analogue trunk when the other party hangs up. To maintain efficient utilisation of trunks, the PBX monitors their state and when CPC signal is detected from a line, disconnects the line and alerts the extension with a reorder tone.
  • Page 175: Transferring Features

    1.12 Transferring Features 1.12 Transferring Features 1.12.1 Call Transfer Description An extension user can transfer a call to another extension or an outside party. The following features are available: Feature Transferring method With Announcement Transfer is completed after announcing the destination party. Transfer is completed without an announcement.
  • Page 176 1.12 Transferring Features Destination Availability VM Group (DTMF/DPT) External Pager (TAFAS) DISA Analogue/ISDN Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Other PBX Extension (TIE with no PBX Code) Other PBX Extension (TIE with PBX Code) •...
  • Page 177 1.12 Transferring Features User Manual References 1.4.1 Transferring a Call (Call Transfer) Feature Guide...
  • Page 178: Holding Features

    1.13 Holding Features 1.13 Holding Features 1.13.1 Call Hold Description An extension user can put a call on hold. The following features are available depending on the result. Feature Description Call Hold General Any extension can retrieve a held call. Exclusive Call Hold Only the extension user who held the call can retrieve it.
  • Page 179 1.13 Holding Features • SLT Hold Mode It is possible to choose how to hold a line and transfer a call with an SLT in the following methods through system programming: Hold Hold Transfer to (to be Retrieved from Transfer to Trunk Extension Another Extension) Flashing the...
  • Page 180 1.13 Holding Features Programming Manual References PC Programming Manual 2.8.5 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone → Recall—Hold Recall → Recall—Disconnect after Recall 2.8.9 [2-6-1] Numbering Plan—Main—Features → Call Hold / Call Hold Retrieve → Call Hold Retrieve : Specified with a Holding Extension Number →...
  • Page 181: Call Park

    1.13 Holding Features 1.13.2 Call Park Description An extension user can place a call into a common parking zone of the PBX. The Call Park feature can be used as a transferring feature; this releases the user from the parked call to perform other operations. The parked call can be retrieved by any extension user.
  • Page 182 1.13 Holding Features 2.10.13 [4-2-3] Portable Station—Flexible Button → Type → Parameter Selection (for Call Park) → Optional Parameter (or Ringing Tone Type Number) (for Call Park) 2.10.17 [4-3] DSS Console—Flexible Button → Type → Parameter Selection (for Call Park) →...
  • Page 183: Call Splitting

    1.13 Holding Features 1.13.3 Call Splitting Description During a conversation, an extension user can call another extension while putting the original party on Consultation Hold. The extension user can then alternate between the two parties and/or connect the original party with the third party. Conditions •...
  • Page 184: Music On Hold

    1.13 Holding Features 1.13.4 Music on Hold Description Music can be played to a party that has been put on hold. The following music sources are available: Internal music source External music source Cyclic tone Music Source Assignment BGM1, BGM2, and cyclic tone can be selected as Music on Hold through system programming. External music port 1 is assigned to BGM 1.
  • Page 185 1.13 Holding Features → BGM and Music on Hold—Music Source of BGM2 → BGM and Music on Hold—Music on Hold 2.8.20 [2-11-1] Audio Gain—Paging/MOH → MOH—MOH 1 (Music On Hold 1) → MOH—MOH 2 (Music On Hold 2) PT Programming Manual [710] Music Source Selection for BGM1/BGM2 [711] Music on Hold Feature Guide References...
  • Page 186: Conference Features

    1.14 Conference Features 1.14 Conference Features 1.14.1 Conference Features 1.14.1.1 Conference Features—SUMMARY Description A conference call allows a conversation between three or more parties simultaneously. The following features are available to establish a conference call: Feature Description & Reference Conference During a two-party conversation, an extension user can add other parties to establish a conference call with up to eight parties.
  • Page 187: Conference

    1.14 Conference Features 1.14.1.2 Conference Description An extension user can establish a conference call by adding additional parties to an already existing two- party conversation. This PBX supports three-party through eight-party conference calls. Conferences with more than four parties are only possible when a PT or PS user originates the conference. Unattended Conference: The conference originator can leave the conference and allow other parties to continue.
  • Page 188 1.14 Conference Features → Unattended Conference—Disconnect Timer 2.8.12 [2-7-1] Class of Service—COS Settings—TRS—Transfer to CO 2.8.18 [2-9] System Options—Option 3 → Confirmation Tone—Tone 4-1 : Start Conference → Confirmation Tone—Tone 4-2 : Finish Conference → Echo Cancel—Conference 2.10.5 [4-1-4] Wired Extension—Flexible Button—Type 2.10.13 [4-2-3] Portable Station—Flexible Button—Type 2.10.17 [4-3] DSS Console—Flexible Button—Type PT Programming Manual...
  • Page 189: Privacy Release

    1.14 Conference Features 1.14.1.3 Privacy Release Description By default, all conversations which take place on trunks, extension lines and doorphone lines are protected by privacy (Automatic Privacy). Privacy Release allows a PT/PS user to suspend Automatic Privacy for an existing trunk call on the S-CO button in order to establish a three-party call.
  • Page 190: Paging Features

    1.15 Paging Features 1.15 Paging Features 1.15.1 Paging Description An extension user can make a voice announcement to many destinations simultaneously. The message is announced over the built-in speakers of PTs and/or external speakers (external pagers) which belong to the paging group. Up to two external pagers can be connected. The paged person can answer the page from a nearby telephone.
  • Page 191 1.15 Paging Features : → 2.9.7 [3-4] Paging Group 2.9.8 [3-4] Paging Group—All Setting → [640] Extension User Groups of a Paging Group : → 2.9.9 [3-4] Paging Group—External Pager → [641] External Pagers of a Paging Group Conditions • Extensions which cannot be paged are: –...
  • Page 192 1.15 Paging Features 2.9.9 [3-4] Paging Group—External Pager 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 6—Paging Deny PT Programming Manual [640] Extension User Groups of a Paging Group [641] External Pagers of a Paging Group Feature Guide References 3.1 Capacity of System Resources User Manual References 1.7.1 Paging 1.7.2 Answering/Denying a Paging Announcement...
  • Page 193: Broadcasting Features

    1.16 Broadcasting Features 1.16 Broadcasting Features 1.16.1 Broadcasting Description A PT user can call multiple parties, assigned as members of a group (broadcasting group), to make a voice announcement. After one member answers the call, the caller can begin to make an announcement. Other members' telephones will continue to ring, and each member can listen to the announcement by answering the call.
  • Page 194 1.16 Broadcasting Features Button Function CONF (Conference) Establishes a conversation with the current members in the order assigned in the broadcasting group. Pressing this button again will add the next available member in the group to the conversation. TRANSFER Removes the member who joined the conversation last. The member can still listen to the announcement.
  • Page 195 1.16 Broadcasting Features Feature Guide References 3.1 Capacity of System Resources User Manual References 1.7.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) Feature Guide...
  • Page 196: Optional Device Features

    1.17 Optional Device Features 1.17 Optional Device Features 1.17.1 Doorphone Call Description It is possible to connect doorphones directly to the PBX. When a visitor presses the call button on a doorphone, the doorphone calls a preprogrammed destination (extension or outside party). In addition, extension users can dial the preset number of a doorphone to call that doorphone.
  • Page 197 1.17 Optional Device Features 2.8.16 [2-8-2] Ring Tone Patterns—Call from Doorphone 2.8.18 [2-9] System Options—Option 3—Confirmation Tone—Tone 1 : Doorphone / Called by Voice 2.11.1 [5-1] Doorphone PT Programming Manual [720] Doorphone Call Destination [729] Doorphone Number Reference User Manual References 1.10.1 If a Doorphone/Door Opener is Connected Feature Guide...
  • Page 198: Door Open

    1.17 Optional Device Features 1.17.2 Door Open Description An extension user can unlock the door for a visitor using his telephone. The door can be unlocked by extension users who are allowed to unlock the door through COS programming. However, while engaged on a doorphone call, any extension user can unlock the door to let the visitor in (→...
  • Page 199: Trunk Answer From Any Station (tafas)

    1.17 Optional Device Features 1.17.3 Trunk Answer From Any Station (TAFAS) Description When a call is received at the floating extension number assigned to the external pager, a ring tone is sent through the pager. Any extension user can then answer the call. Conditions •...
  • Page 200: Background Music (bgm)

    1.17 Optional Device Features 1.17.4 Background Music (BGM) Description A PT user can listen to BGM through the built-in speaker while on-hook and idle. BGM—External: BGM can also be broadcast in the office through the external pagers, this can be turned on and off by an extension assigned as the manager.
  • Page 201 1.17 Optional Device Features User Manual References 1.8.8 Turning on the Background Music (BGM) 2.1.4 Turning on the External Background Music (BGM) Feature Guide...
  • Page 202: Outgoing Message (ogm)

    1.17 Optional Device Features 1.17.5 Outgoing Message (OGM) Description An extension assigned as the manager (manager extension) can record outgoing messages (OGMs) for the following features: Feature Usage & Reference Direct Inward System Access When a call arrives on a DISA line, the caller will hear a message. (DISA) →...
  • Page 203 1.17 Optional Device Features By transferring messages from the PBX to a PC using the Maintenance Console, then transferring them back to the PBX with the new MSG card installed. • The same message can also be played simultaneously to multiple callers. •...
  • Page 204 1.17 Optional Device Features User Manual References 2.1.5 Recording Outgoing Messages (OGM) Feature Guide...
  • Page 205: Direct Inward System Access (disa)

    1.17 Optional Device Features 1.17.6 Direct Inward System Access (DISA) Description An outside caller can access specific PBX features as if the caller is an SLT extension user in the PBX, when the incoming call destination is a DISA floating extension number assigned to each DISA message. The caller can have direct access to features such as: •...
  • Page 206 1.17 Optional Device Features Outgoing Automated Attendant No. Floating Extn. Busy/DND Message Message No. (OGM) No. → 2.11.4 [5-3-2] Voice Message—DISA Message—Floating Extension Number → [730] Outgoing Message (OGM) Floating Extension Number → 2.11.4 [5-3-2] Voice Message—DISA Message—1 Digit AA Destination (Extension Number)—Dial 0–9 →...
  • Page 207 1.17 Optional Device Features → 2.10.1 [4-1-1] Wired Extension—Extension Settings—Intercept Destination—Intercept Destination— When Called Party is Busy DISA Intercept Routing—DND If the destination called by the outside party is in DND mode and Idle Extension Hunting is not available, one of the following can be selected through system programming: Busy Tone: The caller will hear a busy tone.
  • Page 208 1.17 Optional Device Features corresponding CLI destination extension. Therefore, the "CLI destination" setting in the System Speed Dialling Table is used here to specify the target extension that the calling telephone will be recognised as for Walking COS. [Programming Example of DIL Table] Destination Trunk No.
  • Page 209 1.17 Optional Device Features [Flowchart] A DISA call from an outside party is received. Is there an idle port on an MSG card? The call is routed to an operator, etc. (DISA Intercept when All (DISA Delayed DISA Ports are busy) Answer time expires) The PBX answers the call.
  • Page 210 1.17 Optional Device Features Continued from previous page No Security None None None None Trunk Security All Security Is the dialled number an extension number or floating extension number? Is the Walking COS/Verification Code Entry feature number dialled for Security Mode Override? What is the dialled number? Is the correct PIN entered?
  • Page 211 1.17 Optional Device Features Continued from previous page Continued from previous page What method is assigned for DISA Intercept Is an Intercept Routing DND? Routing Busy destination assigned? The call is routed to Intercept Routing Busy tone the intercept destination. (Intercept Routing Busy) Does the caller Is a DISA Busy...
  • Page 212 1.17 Optional Device Features • DISA Mute Time It is possible to set the Mute time until the outgoing message (OGM) plays and the PBX starts to receive the DTMF signalling after the caller reaches the DISA line. → 2.8.5 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf—DISA—Mute & OGM Start Timer after answering •...
  • Page 213 1.17 Optional Device Features – If the called extension does not answer, is busy, or is in DND mode, the DISA Intercept feature operates. – The party on hold can use the Call Retry feature. – End of Call Detection does not operate after dialling “#”. –...
  • Page 214 1.17 Optional Device Features 2.8.12 [2-7-1] Class of Service—COS Settings—Extension Feature—Accept the Call from DISA 2.9.1 [3-1-1] Trunk Group—TRG Settings → Tone Detection—DISA Tone Detection—Silence → Tone Detection—DISA Tone Detection—Continuous → Tone Detection—DISA Tone Detection—Cyclic 2.10.1 [4-1-1] Wired Extension—Extension Settings—Intercept Destination—Intercept Destination—When called party does not answer—Day, Lunch, Break, Night 2.10.10 [4-2-1] Portable Station—Extension Settings—Intercept Destination—Intercept Destination—When called party does not answer—Day, Lunch, Break, Night...
  • Page 215: External Sensor

    1.17 Optional Device Features 1.17.7 External Sensor Description External sensing devices, such as security alarms or smoke detectors, can be connected to the PBX. When the PBX receives input from a sensor, a call is made to the preset destination, alerting the extension user. The available destinations of a sensor call are as follows: [Available Destinations] Destination...
  • Page 216 1.17 Optional Device Features • If the destination of a sensor call has set FWD, the sensor call will be redirected to the FWD destination. However, if the FWD destination is not supported as the destination of a sensor call (e.g., an outside party), the call will be received at the original destination.
  • Page 217: External Relay Control

    1.17 Optional Device Features 1.17.8 External Relay Control Description By turning external device relays on and off, the PBX can control external devices such as alarms. When an extension user enters the External Relay Control feature number, the specified relay turns on for a preprogrammed length of time.
  • Page 218: Caller Id Features

    1.18 Caller ID Features 1.18 Caller ID Features 1.18.1 Caller ID Description The PBX receives caller information, such as the caller's name and telephone number, through the trunk. This information can then be shown on the displays of PTs, PSs, or SLTs that support FSK-type Caller ID. The PBX can modify a received number according to preprogrammed tables, so that an extension user can easily use the received number to call the caller back.
  • Page 219 1.18 Caller ID Features Number/Name Assignment Automatic Caller ID Number Modification This PBX automatically modifies the incoming caller's number according to preprogrammed tables. The modified number will be recorded for calling back. This PBX supports 4 modification tables, each of which can be used for any number of trunk groups.
  • Page 220 1.18 Caller ID Features <Modification Flowchart> A trunk call with the caller's information is received. Checks the Table Selection. Table 1 Is the area code found in local/international call data Yes: in the modification table? e.g., 00987654321 e.g., 3344556677 Checks the local/ international call data.
  • Page 221 1.18 Caller ID Features : → 2.12.1 [6-1] System Speed Dial—CO Line Access Number + Telephone Number → [001] System Speed Dialling Number : → 2.12.1 [6-1] System Speed Dial—Name → [002] System Speed Dialling Name : → 2.12.1 [6-1] System Speed Dial—CLI Destination Caller's Name Reference A name can also be shown on the display or SMDR.
  • Page 222 1.18 Caller ID Features 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 8 → Extension Caller ID Sending → Incoming Call Wait Timer for Extension Caller ID 2.12.1 [6-1] System Speed Dial 2.12.2 [6-2] Caller ID Modification PT Programming Manual [001] System Speed Dialling Number [002] System Speed Dialling Name [490] Caller ID Signal Type Feature Guide References...
  • Page 223: Incoming Call Log

    1.18 Caller ID Features 1.18.2 Incoming Call Log Description When an incoming public trunk call with the caller's information (e.g., Caller ID) is directed to an extension, the information is automatically recorded in the call log of the called extension. This information is shown on the telephone display and is used for confirming the caller, calling back, or storing the number and name in the Personal Speed Dialling.
  • Page 224 1.18 Caller ID Features Log display, the Personal Speed Dialling number display and the SVM Log display are also locked and the voice messages in the user's message box cannot be played back. An extension personal identification number (PIN) is required to use this feature. (→ 1.28.1 Extension Personal Identification Number (PIN)) •...
  • Page 225 1.18 Caller ID Features 3.1.2 Settings on the Programming Mode Feature Guide...
  • Page 226: Message Features

    1.19 Message Features 1.19 Message Features 1.19.1 Message Waiting Description An extension user can notify another extension user that he wishes to talk to the user. The notified extension user can return the call or listen to the messages recorded by the Voice Processing System (VPS) or Built- in Simplified Voice Message feature.
  • Page 227 1.19 Message Features [SLT Message Waiting Lamp Light Patterns] 5.12 s 1.28 s Pattern 1 5.12 s 1.28 s Pattern 2 512 ms 5.12 s 1.28 s Pattern 3 256 ms 2.56 s 768 ms Pattern 4 256 ms 5.12 s 768 ms Pattern 5 256 ms...
  • Page 228 1.19 Message Features 10.24 s 10.24 s 20.48 s t=1.28 s Pattern 11 10.24 s 10.24 s 20.48 s t=1.28 s Pattern 12 • It is possible to set Message Waiting while hearing a ringback tone, busy tone, or DND tone. •...
  • Page 229 1.19 Message Features User Manual References 1.2.4 When the Dialled Line is Busy or There is No Answer 1.10.5 If a Voice Processing System is Connected Feature Guide...
  • Page 230: Absent Message

    1.19 Message Features 1.19.2 Absent Message Description An extension user can set or select a message (e.g., the reason for absence) to be displayed on his telephone. When a display PT user calls the extension, the message is shown on the caller's telephone. The following messages can be programmed as desired: Message Type...
  • Page 231 1.19 Message Features Feature Guide References 3.1 Capacity of System Resources User Manual References 1.6.3 Showing a Message on the Caller's Telephone Display (Absent Message) 3.1.2 Settings on the Programming Mode Feature Guide...
  • Page 232: Proprietary Telephone (pt) Features

    1.20 Proprietary Telephone (PT) Features 1.20 Proprietary Telephone (PT) Features 1.20.1 Fixed Buttons Description PTs, DSS Consoles, and Add-on Key Modules are provided with the following feature/Line Access buttons: Depending on your device type, some buttons may not be provided. As for buttons on PSs, please refer to the Operating Instructions for each PS.
  • Page 233 1.20 Proprietary Telephone (PT) Features Button Usage Used for hands-free operation. Also used to switch between SP-PHONE handset and hands-free operation. (Speakerphone) Used for a hands-free dialling. Also used to monitor the MONITOR party's voice in hands-free mode. Used to leave a message waiting indication or call back the MESSAGE party who left the message waiting indication.
  • Page 234 1.20 Proprietary Telephone (PT) Features Button Usage Used to disconnect the line during or after a conversation or RELEASE to complete a Call Transfer. Used to make or receive a trunk call or can be reassigned to Flexible CO (Trunk) a different trunk or to another feature button.
  • Page 235: Flexible Buttons

    1.20 Proprietary Telephone (PT) Features 1.20.2 Flexible Buttons Description You can customise the flexible buttons and/or programmable feature (PF) buttons on PTs, Add-on Key Modules, and PSs through either system or personal programming. They can then be used to make or receive intercom or trunk calls or be used as feature buttons, as follows: [Button Usage] Button...
  • Page 236 1.20 Proprietary Telephone (PT) Features Button Usage Hurry-up Used to redirect the longest waiting call in the queue of an incoming call distribution group to the overflow destination. Wrap-up * Used to switch the Wrap-up/Not Ready and Ready modes. System Alarm Used to confirm a PBX error.
  • Page 237 1.20 Proprietary Telephone (PT) Features *: One-touch Feature Setting Buttons: Pressing these buttons while on-hook changes the feature settings. The new mode will be displayed for a preprogrammed time period. Conditions • The Flexible DSS button lights of the KX-T7040 and KX-T7240 show only "Off" or "Red On". If the button is customised as a button which shows other light patterns, the other light patterns also show only as "Red On".
  • Page 238: Led Indication

    1.20 Proprietary Telephone (PT) Features 1.20.3 LED Indication Description The LED (Light Emitting Diode) of the Message/Ringer Lamp and following buttons (Line Status Buttons and Corresponding Extension Status Button) show line conditions with a variety of light patterns. Line Status Buttons: S-CO, G-CO, L-CO, INTERCOM, ICD Group, PDN Corresponding Extension Status Button: DSS, SDN Light Pattern of the Message/Ringer Lamp [DPT]...
  • Page 239 1.20 Proprietary Telephone (PT) Features Line Status Button Incoming Call Intercom Line Distribution Light Pattern Trunk Status Status Group Line Status S-CO G-CO L-CO INTERCOM ICD Group Slow red Another — flashing extension is holding the line. Rapid red Incoming call to the incoming call distribution group —...
  • Page 240 1.20 Proprietary Telephone (PT) Features 2.8.18 [2-9] System Options → Option 1—PT Fwd / DND—Fwd LED → Option 1—PT Fwd / DND—DND LED → Option 4—DSS Key—DSS key mode for Incoming Call PT Programming Manual None Feature Guide References 1.2.2.2 Group Call Distribution 1.2.2.7 Log-in/Log-out 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.13.1 Call Hold...
  • Page 241: Display Information

    Caller's number programming. Line 001: Sales →102:Mike Trunk number/name Original Destination, if the call is forwarded Panasonic DDI/DID/MSN name or number Call charge fee during a trunk call. The currency, position of the 12.35 currency symbol, and the decimal point are programmable.
  • Page 242 1.20 Proprietary Telephone (PT) Features → Option 5—Automatic LCD Switch when Start Talking 2.10.10 [4-2-1] Portable Station—Extension Settings → Option 4—Display Language → Option 5—Incoming Call Display → Option 5—Automatic LCD Switch when Start Talking 2.12.9 [6-8] Hotel & Charge—Charge →...
  • Page 243: Integrated Services Digital Network (isdn) Service Features

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.1 Integrated Services Digital Network (ISDN)—SUMMARY Description ISDN is a digital switching and transmission network. ISDN transmits voice, data, and image in digital format.
  • Page 244 1.21 Integrated Services Digital Network (ISDN) Service Features ISDN Supplementary Service Table for Public Network Service Description & Reference Direct Dialling In (DDI) Directs a call with a DDI number to a preprogrammed destination. (P- P only) → 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) Multiple Subscriber Number One ISDN port can support a maximum of 10 MSNs for routing (MSN)
  • Page 245 1.21 Integrated Services Digital Network (ISDN) Service Features Service Description & Reference Call Forwarding (CF)—by Forwards an incoming call to another outside party using the ISDN ISDN service of the telephone company. → 1.21.1.4 Call Forwarding (CF)—by ISDN (P-MP) → 1.21.1.5 Call Forwarding (CF)—by ISDN (P-P) Call Hold (HOLD)—by ISDN Puts one ISDN call on hold.
  • Page 246 1.21 Integrated Services Digital Network (ISDN) Service Features When the ISDN port is in P-MP configuration, a maximum of eight ISDN terminal devices can be connected to the port. However, only a maximum of two devices can be used simultaneously. Conditions •...
  • Page 247 1.21 Integrated Services Digital Network (ISDN) Service Features – Access Mode (Point-to-Point/Point-to-Multipoint) – TEI Assignment Mode (Fix 00–63/Automatic) Programming Manual References PC Programming Manual 2.4.2 Tool—BRI Automatic Configuration 2.7.29 [1-1] Slot—BRI/PRI Card Property 2.7.30 [1-1] Slot—BRI Port 2.7.31 [1-1] Slot—BRI Port—Port Command 2.7.32 [1-1] Slot—PRI Port 2.7.33 [1-1] Slot—PRI Port—Port Command 2.8.5 [2-3] Timers &...
  • Page 248: Calling/connected Line Identification Presentation (clip/colp)

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.2 Calling/Connected Line Identification Presentation (CLIP/ COLP) Description Calling Line Identification Presentation (CLIP): The PBX can send a preprogrammed telephone number to the network when an extension user makes a call. The called party can see the number on his telephone display before answering the call. Connected Line Identification Presentation (COLP): The PBX sends a preprogrammed telephone number to the network when the extension user answers an incoming call.
  • Page 249 1.21 Integrated Services Digital Network (ISDN) Service Features Conditions • The availability of this feature is dependent on the contract with the telephone company. • CLIP/COLP features comply with the following European Telecommunication Standard (ETS) specifications: – ETS 300 092 Calling Line Identification Presentation (CLIP) supplementary service. –...
  • Page 250 1.21 Integrated Services Digital Network (ISDN) Service Features → Option 3—CLIR → Option 3—COLR 2.10.5 [4-1-4] Wired Extension—Flexible Button—Type 2.10.10 [4-2-1] Portable Station—Extension Settings → Option 1—CLIP ID → Option 3—CLIP on Extension/CO → Option 3—CLIR → Option 3—COLR 2.10.13 [4-2-3] Portable Station—Flexible Button—Type 2.10.17 [4-3] DSS Console—Flexible Button—Type PT Programming Manual [003] Extension Number...
  • Page 251: Advice Of Charge (aoc)

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.3 Advice of Charge (AOC) Description The PBX can receive the call charge information on ISDN lines from the telephone company. There are the following types: Type Description Advice of Charge During Call AOC is received during the call and when the call is completed.
  • Page 252: Call Forwarding (cf)-by Isdn (p-mp)

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.4 Call Forwarding (CF)—by ISDN (P-MP) Description An extension user can forward the incoming ISDN call to another outside party using the ISDN service of the telephone company, instead of the PBX feature, when the call is received through an ISDN line. Extension users can set the forward destination to the network on an MSN basis.
  • Page 253 1.21 Integrated Services Digital Network (ISDN) Service Features • COS programming determines the extensions that are able to use this feature. Programming Manual References PC Programming Manual 2.8.9 [2-6-1] Numbering Plan—Main—Features—ISDN-FWD (MSN) Set / Cancel / Confirm 2.8.12 [2-7-1] Class of Service—COS Settings—CO & SMDR—CF (MSN) PT Programming Manual None Feature Guide References...
  • Page 254: Call Forwarding (cf)-by Isdn (p-p)

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.5 Call Forwarding (CF)—by ISDN (P-P) Description An extension user can forward the incoming ISDN call to another outside party using the ISDN service of the telephone company, instead of the PBX feature, when the call is received through an ISDN line. The network directly forwards the call to the destination which the extension user has set in the PBX as the forward destination of trunk calls;...
  • Page 255 1.21 Integrated Services Digital Network (ISDN) Service Features 2.8.9 [2-6-1] Numbering Plan—Main—Features—ISDN-FWD (MSN) Set / Cancel / Confirm 2.8.12 [2-7-1] Class of Service—COS Settings—CO & SMDR—CF (MSN) PT Programming Manual None Feature Guide References 1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY 1.3.1.2 Call Forwarding (FWD) User Manual References 1.6.1 Forwarding Calls...
  • Page 256: Call Hold (hold)-by Isdn

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.6 Call Hold (HOLD)—by ISDN Description An ISDN call can be put on hold using the ISDN service of the telephone company, instead of the PBX feature. This can be a part of a Call Transfer (CT)—by ISDN (→ 1.21.1.7 Call Transfer (CT)—by ISDN) and Three-party Conference (3PTY)—by ISDN (→...
  • Page 257: Call Transfer (ct)-by Isdn

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.7 Call Transfer (CT)—by ISDN Description An ISDN call can be transferred to an outside party using the ISDN service of the telephone company, instead of the PBX feature, without occupying a second ISDN line. Conditions •...
  • Page 258: Three-party Conference (3pty)-by Isdn

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.8 Three-party Conference (3PTY)—by ISDN Description During a conversation using an ISDN line, an extension user can add another party and establish a three- party conference call using the ISDN service of the telephone company, instead of the PBX feature. Conditions •...
  • Page 259: Malicious Call Identification (mcid)

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.9 Malicious Call Identification (MCID) Description An extension user can ask the telephone company to trace a malicious caller during a call or while hearing reorder tone after the caller hangs up. Information on the malicious call will be received later on. Conditions •...
  • Page 260: Completion Of Calls To Busy Subscriber (ccbs)

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.10 Completion of Calls to Busy Subscriber (CCBS) Description If the called party is busy and the call has been made using an ISDN line, an extension user can set to receive callback ringing when the called party becomes free. When the user answers the callback ringing, that party's number is automatically dialled.
  • Page 261: Isdn Extension

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.11 ISDN Extension Description An ISDN (BRI/PRI) port can be used for either trunk or extension connection. When extension connection is enabled, ISDN terminal devices (e.g., ISDN telephone, G4 fax machine, PC) or a behind PBX can be connected to the port.
  • Page 262 1.21 Integrated Services Digital Network (ISDN) Service Features • ISDN extensions can belong to an incoming call distribution group (→ 1.2.2 Incoming Call Distribution Group Features) or idle extension hunting group (→ 1.2.1 Idle Extension Hunting). In this case, an MSN can be assigned.
  • Page 263: Isdn Service Access By Keypad Protocol

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.12 ISDN Service Access by Keypad Protocol Description ISDN provides some supplementary services by key protocol, and they may require a service access code to be dialled. Conditions • This feature complies with the following European Telecommunication Standard (ETS) specification: –...
  • Page 264: E1 Line Service Features

    Channel Type Call Charge Information E & M-C E & M-P : Available Receiving Dial Mode should be MFC-R2. Available when this PBX is connected to the KX-TDE100, KX-TDE200, KX-TDA30, KX-TDA100, KX- TDA200, KX-TDA600, or KX-TD500. [Explanation] Number in Feature Description...
  • Page 265 1.22 E1 Line Service Features Number in Feature Description the table Automatic Number Outgoing ANI: Identification (ANI) Sends the caller's number to the E1 line. The sending method is the same as ISDN CLIP service. (→ 1.21.1.2 Calling/Connected Line Identification Presentation (CLIP/ COLP)) Incoming ANI: Receives the caller's number from the E1 line.
  • Page 266: T1 Line Service Features

    1.23 T1 Line Service Features 1.23 T1 Line Service Features 1.23.1 T1 Line Service Description The T1 line carries twenty-four 64 kbps-voice channels at 1.5 Mbps transmission speed as a trunk or private line. Voice is digitised by Pulse Code Modulation (PCM). Channel Type [LCOT/GCOT/DID/TIE/OPX] The T1 card supports five different channel types to provide connection at minimum expense.
  • Page 267 1.23 T1 Line Service Features Number in Feature Description the Table Off Premise Extension An SLT which is installed off site can perform as if it were (OPX) installed locally. The SLT makes and receives a call through the PBX. An extension number can be given to the OPX, and extension data such as COS is also applied.
  • Page 268: Voice Message Features

    1.24 Voice Message Features 1.24 Voice Message Features 1.24.1 Built-in Simplified Voice Message (SVM) Description This feature provides simple answering machine features for extensions. Features for an extension user with a message box: An extension user can record a personal greeting message to greet a caller and ask him to leave a voice message.
  • Page 269 1.24 Voice Message Features this feature answers redirected calls, plays back the relevant greeting message, and records a voice message. Incoming calls can be redirected to this feature by the following methods: – Call Forwarding (FWD) (→ 1.3.1.2 Call Forwarding (FWD)) –...
  • Page 270 1.24 Voice Message Features Message Notification If a new voice message has been left in a message box, and distinctive dial tones are enabled, the user will hear dial tone 4 when going off-hook. If a message box contains only voice messages that have previously been listened to, dial tone 2 is heard instead.
  • Page 271 1.24 Voice Message Features Conditions [General] • The maximum number of voice messages (not including greeting messages) that can be recorded for an extension can be set between 1 and 100 through system programming. (Default: 10) • The Message button or Message/Ringer Lamp will light when an incoming call is answered by this feature.
  • Page 272 1.24 Voice Message Features voice messages are being played, the line will remain connected until all voice messages finish playing. This is because a reorder tone cannot be detected from an analogue line while playing voice messages. • The first digit of the Walking COS feature number must be entered before the greeting message finishes playing.
  • Page 273: Voice Mail Features

    1.24 Voice Message Features 1.24.2 Voice Mail Features 1.24.2.1 Voice Mail (VM) Group Description A VPS can be connected to extension ports of the PBX. The extension ports make a group, called a VM group. This group has a floating extension number. The VM group can be the destination for redirected calls and incoming calls.
  • Page 274 1.24 Voice Message Features VM (DPT) Group Assignment: The VPS is connected to the DPT ports of the PBX. These DPT ports, as well as VM (DPT) group settings, must be configured to allow DPT (Digital) Integration, as shown in the following [Programming Example of Extension Port] and [Programming Example of VM (DPT) Group].
  • Page 275 1.24 Voice Message Features Conditions • It is possible to call an extension (extension port) in a VM group directly. If the calls are routed directly to the extension in the group, it is possible to enable some features (e.g., FWD, Idle Extension Hunting) on the extension in the group.
  • Page 276: Voice Mail Dtmf Integration

    When a caller reaches the VPS, the VPS greets and guides the caller to leave a voice message for a specified mailbox. [Example] The VPS sends the message to the caller, "Thank you for calling Panasonic. Please enter the mailbox number of the person you wish to leave your message for." ↓...
  • Page 277 1.24 Voice Message Features DTMF Command Assignment Assign the DTMF command to suit the VPS settings. 2.9.19 [3-8-1] VM(DTMF) Group—System Settings → VM DTMF Command—Recording Message → VM DTMF Command—Listening Message → VM DTMF Command—Switching to AA → VM DTMF Command—Switching to VM Command (Default) Switching to VM Switching to AA...
  • Page 278 1.24 Voice Message Features → 2.9.19 [3-8-1] VM(DTMF) Group—System Settings—Others—Intercept Routing to the VPS Sequence Transmitted Command Parameter In AA Service Mode In VM Service Mode Answer by Mailbox Switching to VM command + Recording message command (H Recording message command (#6 [H = Mailbox No.]) + H [H = Mailbox No.]) Switching to AA command (#8)
  • Page 279 1.24 Voice Message Features [Performance of Pressing the VM Transfer Button and Entering an Extension Number] Transmitted Command In AA Service Mode In VM Service Mode Switching to VM command + Recording Recording message command (H [H = Mailbox message command (#6 + H [H = Mailbox No.]) No.]) [Example] Trunk Call...
  • Page 280 1.24 Voice Message Features [Example] Sent "#6" + " ", "102". Listening message command, mailbox number Switching to VM command Pressing the MESSAGE button VPS (In AA Extn. 102 service mode) Mailbox for Extn. 102 AA Service If the VPS transfers the call using the AA service, the PBX will inform the VPS of the status of the called destination with the preprogrammed DTMF status signal so that the VPS can confirm the status of the extension without listening to the system tones (e.g., ringback tone).
  • Page 281 Would you like to leave a message… ". Conditions • When programming a KX-TVA series VPS, if there is no option to connect to a KX-TDE100/KX-TDE200 PBX, select the KX-TDA100/KX-TDA200 PBX. • Voice Mail (VM) Transfer Button A flexible button can be customised as the Voice Mail (VM) Transfer button with the floating extension number of the VM group as the parameter.
  • Page 282 1.24 Voice Message Features Programming Manual References PC Programming Manual 2.8.5 [2-3] Timers & Counters—Miscellaneous—Voice Mail (Caller from VM to CO)—On-hook Wait Time 2.9.10 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous—Programmed Mailbox 2.9.19 [3-8-1] VM(DTMF) Group—System Settings 2.9.20 [3-8-2] VM(DTMF) Group—Group Settings 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 1—Programmed Mailbox No.
  • Page 283: Voice Mail Dpt (digital) Integration

    1.24.2.3 Voice Mail DPT (Digital) Integration Description A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVP200) can be connected to this PBX in a tightly integrated fashion. DPT (Digital) Integration features can be used when the VPS is connected through DPT ports of the PBX.
  • Page 284 1.24 Voice Message Features his mailbox without dialling his mailbox number (Direct Mailbox Access). It is possible to disable this feature by COS programming on the VPS. VPS Trunk Service & Automatic Time Mode Notification for Incoming Call* Multiple tenants can share a single VPS; each tenant does not require a dedicated VPS port. If the destination of the incoming trunk call is a VM (DPT) group, the PBX sends the VPS trunk group number and time mode (day/lunch/break/night) of the tenant (→...
  • Page 285 1.24 Voice Message Features [Example] For DID Calls: Each location number can have its VPS trunk group number (message number) and tenant number. [DID Programming Example] DID Destination VPS Trunk Location Tenant DID No. DID Name Group No. Day Lunch Break Night 0001 123-4567 John White...
  • Page 286 1.24 Voice Message Features Trunk Call Trunk Call 123-4567 123-2468 Sends the following information: · VPS Trunk Group: 1 · Time mode: Day Intercept Sends the following information: · VPS Trunk Group: 2 · Time mode: Night Tenant 1 Tenant 3 (Company A) (Company B) (Floating Extn.
  • Page 287 1.24 Voice Message Features The Two-way Record button is used to record into one's own mailbox. The Two-way Transfer button is used to record into someone else's mailbox. Note Before recording a Two-way telephone conversation, you should inform the other party that the conversation will be recorded.
  • Page 288 1.24 Voice Message Features Pressing the Two-way Record button sends a warning tone Pressing the Two-way Transfer button followed by an extension number sends a warning tone. [Transferring to a Mailbox of the VPS] • When transferring a trunk call to a mailbox of the VPS, users should use the VM Transfer button. If using a standard Transfer button, users must dial "#6"...
  • Page 289 1.24 Voice Message Features → VM Trunk Group No. PT Programming Manual [201] Transfer Recall Time Feature Guide References 1.20.2 Flexible Buttons 1.24.2.1 Voice Mail (VM) Group 2.3.6 Flexible Numbering/Fixed Numbering User Manual References 1.10.5 If a Voice Processing System is Connected 3.1.2 Settings on the Programming Mode 3.2.2 Manager Programming Feature Guide...
  • Page 290: Portable Station (ps) Features

    1.25 Portable Station (PS) Features 1.25 Portable Station (PS) Features 1.25.1 Portable Station (PS) Connection Description This PBX supports the connection of a PS. Cell Stations (CSs) allow PSs to receive reception within a designated area. It is possible to use the PBX features using the PS like a PT. Conditions •...
  • Page 291 1.25 Portable Station (PS) Features Installation Manual References 3.9 Connection of DECT Portable Stations 3.9.7 Connecting a Cell Station to the PBX 3.10 Connection of 2.4 GHz Portable Stations 3.10.7 Connecting a Cell Station to the PBX Programming Manual References PC Programming Manual 2.7.58 [1-2] Portable Station PT Programming Manual...
  • Page 292: Ps Ring Group

    1.25 Portable Station (PS) Features 1.25.2 PS Ring Group Description A PS ring group is a group of PS extensions that receives incoming calls. Each group has a floating extension number and name. One PS can belong to multiple groups. [Programming Example] PS Ring Group 01 PS Ring Group 02...
  • Page 293 1.25 Portable Station (PS) Features • Compatible PSs The following PSs can be assigned to PS ring groups: – KX-TD7580 – KX-TCA155 – KX-TCA255 – KX-TCA256 – KX-TCA355 – KX-TD7680 – KX-TD7684 – KX-TD7690 – KX-TD7694 • Incoming trunk call information is shown on a PS display when a trunk call arrives at a PS ring group which the PS joins.
  • Page 294 1.25 Portable Station (PS) Features PS Ring Group Log-out Log-in PS Ring Group Log-out Incoming Call Distribution Group PS Ring Group Log-in Log-out Log-in • When the PS ring group is called using the floating extension number, the group becomes busy to other callers using the floating extension number.
  • Page 295: Ps Directory

    1.25 Portable Station (PS) Features 1.25.3 PS Directory Description A PS user can store numbers and/or names in the directory. A stored number is dialled by selecting a name or number in the directory. Depending on the PS model, the PS user can use the following directories for easy operation: Type Description PS Dialling Directory...
  • Page 296: Ps Feature Buttons

    1.25 Portable Station (PS) Features 1.25.4 PS Feature Buttons Description A PS user can use PBX feature using a combination of buttons (button + a specified number, , or #) and/ or display operation. The flexible buttons and the display are customised through PS programming. The button assignment is the same for PT.
  • Page 297: Wireless Xdp Parallel Mode

    1.25 Portable Station (PS) Features 1.25.5 Wireless XDP Parallel Mode Description A PS can be used in parallel with a wired telephone (PT/SLT). In this case, the wired telephone is the main telephone and the PS is the sub telephone. When Wireless XDP Parallel Mode is enabled, the two telephones share one extension number (main telephone's extension number), as with XDP Parallel mode for a DPT and an SLT.
  • Page 298 1.25 Portable Station (PS) Features – Ring Tone Pattern Table Selection (→ 1.1.3.2 Ring Tone Pattern Selection) – Preferred Line Assignment—Incoming (→ 1.4.1.2 Line Preference—Incoming) – Preferred Line Assignment—Outgoing (→ 1.5.5.2 Line Preference—Outgoing) – Hot Line Setting (→ 1.6.1.7 Hot Line) –...
  • Page 299 1.25 Portable Station (PS) Features 2.10.1 [4-1-1] Wired Extension—Extension Settings—Main—Wireless XDP PT Programming Manual [515] Wireless XDP Parallel Mode for Paired Telephone Feature Guide References 1.11.9 Paralleled Telephone 2.2.1 Class of Service (COS) User Manual References 1.8.12 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode) Feature Guide...
  • Page 300: Virtual Ps

    1.25 Portable Station (PS) Features 1.25.6 Virtual PS Description An extension number can be assigned for a portable station (PS) without registering the PS unit itself. This is known as temporary registration. If a forward destination is then assigned for this PS, all calls to that extension number will be forwarded to the assigned destination.
  • Page 301 1.25 Portable Station (PS) Features Feature Description & Reference PS Roaming by Network ICD One PS can be registered at up to 4 PBXs. Using virtual PSs in an Group ICD Group, all 4 PBXs can be called simultaneously to search for the →...
  • Page 302: Administrative Information Features

    1.26 Administrative Information Features 1.26 Administrative Information Features 1.26.1 Record Log Features 1.26.1.1 Station Message Detail Recording (SMDR) Description Automatically records detailed information for each extension. SMDR Output Port The following output methods can be selected through system programming: → 2.17.1 [11-1] Main—SMDR—SMDR Format—Port Output Method Description Serial Interface (RS-232C) port...
  • Page 303 1.26 Administrative Information Features Pattern A: 80 digits without call charge information Date Time Dial Number Ring Duration ACC Code (8 digits) (25) (10) 01/02/02 10:03AM 1200 <I>12345678901234567890 5'15 00:00'00 01/02/02 10:07AM 1200 <I> 0'05 00:01'05 9876543210 01/02/02 10:15AM 1200 1234567890123456 00:01'05 9876543210...
  • Page 304 1.26 Administrative Information Features Number in Item Description the Pattern Ext (Extension) Shows the extension number, floating extension number, etc., which was engaged in the call. Also shows the following codes: Dxxx: Outgoing trunk call from a doorphone (xxx=doorphone number) (→ 1.17.1 Doorphone Call) Txxx: Outgoing trunk call by TIE line service (xxx=trunk group number) *xxx: Verified call (xxx=verification code) (→...
  • Page 305 1.26 Administrative Information Features Number in Item Description the Pattern Ring Shows the ring duration before answering a call in Minutes/ Seconds. Duration Shows the duration of the trunk call in Hours/Minutes/Seconds. Acc Code Shows the account code appended to the call. (→ 1.5.4.3 Account (Account Code) Code Entry) CD (Condition...
  • Page 306 1.26 Administrative Information Features Item Description Caller's identification Controls whether the caller's identification number, name, number and name, or nothing is shown. If "none" is selected, <I> will not be shown. → 2.17.1 [11-1] Main—SMDR Options—Option—Caller ID Number & Name DID/DDI number Controls whether the DID/DDI number, name, number and name, or nothing is shown.
  • Page 307 1.26 Administrative Information Features Conditions [General] • SMDR Format The following SMDR format can be set through system programming in order to match the paper size being used in the printer: Page Length: determines the number of lines per page. →...
  • Page 308 1.26 Administrative Information Features Word Length: A word length code indicates how many bits compose a character. → 2.17.1 [11-1] Main—RS-232C—Communication—Word Length → [800] RS-232C Parameter—Word Length Parity Bit: A parity code indicates what type of parity is used to detect an error in the string of bits composing a character.
  • Page 309 1.26 Administrative Information Features → RS-232C PT Programming Manual [800] RS-232C Parameter—New Line Code [800] RS-232C Parameter—Baud Rate [800] RS-232C Parameter—Word Length [800] RS-232C Parameter—Parity Bit [800] RS-232C Parameter—Stop Bit Length [802] SMDR Page Length [803] SMDR Skip Perforation [804] SMDR Outgoing Call Printing [805] SMDR Incoming Call Printing Feature Guide References 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI)
  • Page 310: Syslog Record Management

    1.26 Administrative Information Features 1.26.1.2 Syslog Record Management Description By connecting this PBX to a Syslog server over a LAN, it is possible to output local alarm information (major alarms/minor alarms) to a external PC. Conditions • To be able to use this feature, through system programming, it is required to enable this feature, register the IP address of the Syslog server, and to select whether major/minor are sent.
  • Page 311: Printing Message

    1.26 Administrative Information Features 1.26.2 Printing Message Description An extension user can select a message to be output on SMDR. Up to eight messages can be preprogrammed in the Printing Message table, and are available to all extensions connected to the PBX. A message can contain the "%"...
  • Page 312: Call Charge Services

    1.26 Administrative Information Features 1.26.3 Call Charge Services Description The PBX receives a call charge signal during or after a conversation with an outside party. The call charge information is shown on the telephone display and SMDR. Call Charge Signal Services The type of call charge service that is used by the PBX is decided by the type of signal received from the telephone company.
  • Page 313 1.26 Administrative Information Features Budget Management It is possible to limit telephone usage to a preprogrammed budget on each extension or verification code. For example, an extension in a rented office has a prepaid limit for telephone usage. If the amount of the call charge reaches the limit, the extension user cannot make further trunk calls.
  • Page 314 1.26 Administrative Information Features • It is possible to enable the PBX to send the flash/recall signal to the telephone company after a conversation (in on-hook status) to receive the call charge information. Programming Manual References PC Programming Manual 2.7.26 [1-1] Slot—LCO Card Property →...
  • Page 315: Hospitality Features

    1.27 Hospitality Features 1.27 Hospitality Features 1.27.1 Hospitality Features—SUMMARY Description This PBX has several features that support its use in a hotel-type environment, where extensions correspond to guest rooms. Feature Description & Reference Room Status Control An extension designated as the hotel operator can set the check-in status of rooms remotely.
  • Page 316: Room Status Control

    1.27 Hospitality Features 1.27.2 Room Status Control Description A PT with a 6-line display designated as a hotel operator extension can be used to view and change the check-in and check-out status of guest rooms associated with extensions. Any wired extension can be used as a room extension without special programming. Flexible buttons on the hotel operator's extension can be set as Room Status Control buttons.
  • Page 317 1.27 Hospitality Features All other operations, including pressing other Room Status Control buttons, will be ignored. In addition, the lights of fixed and flexible buttons do not show their normal display pattern. In order to perform other operations, the hotel operator must exit Room Status Control mode. Conditions •...
  • Page 318: Call Billing For Guest Room

    1.27 Hospitality Features 1.27.3 Call Billing for Guest Room Description Separately from SMDR, it is possible to output a record of calls along with charges (e.g., telephone charges, minibar, etc.), which can be used in billing a guest. Charge Items This feature provides three types of programmable charge items (Charge Item 1, Charge Item 2, and Charge Item 3) which can be used for billing guests for various services (e.g., telephone charges).
  • Page 319 1.27 Hospitality Features [Example of Call Billing Sheet] **************************************** Hotel **************************************** Check in : 01.JAN.00 06:31PM Check out : 03.JAN.00 07:03AM Room 202 : Mr. Smith 01/01/00 06:52PM 202 01 Call amount:0012 01:24'30 00084.50 001 02/01/00 06:07PM 202 01 123456789 00:10'12 00010.20 1234567890 02/01/00 07:30PM 202 01 012345678901234...
  • Page 320 1.27 Hospitality Features Conditions • If the total number of call records exceeds 90 % of available memory, call records from the extension with the largest number of records will be automatically printed out, and the records printed out will be combined in memory into one aggregate record to save space.
  • Page 321: Extension Controlling Features

    1.28 Extension Controlling Features 1.28 Extension Controlling Features 1.28.1 Extension Personal Identification Number (PIN) Description Each extension user can have his own PIN through system programming or personal programming (Extension PIN [Personal Identification Number]) to set features or access his own telephone remotely. The following features cannot be used without the PIN: Live Call Screening (LCS)* (→...
  • Page 322 1.28 Extension Controlling Features 2.8.18 [2-9] System Options—Option 1—PT LCD—Password / PIN Display 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 2—Extension PIN 2.10.10 [4-2-1] Portable Station—Extension Settings—Option 2—Extension PIN PT Programming Manual [005] Extension Personal Identification Number (PIN) User Manual References 3.1.2 Settings on the Programming Mode 3.2.2 Manager Programming Feature Guide...
  • Page 323: Extension Feature Clear

    1.28 Extension Controlling Features 1.28.2 Extension Feature Clear Description Extension users can clear all the following features set on their own telephone at once: Features After Setting Absent Message FWD*/DND* Call Pickup Deny Allow Call Waiting* Disable (In Canada, the default setting is "Enable" [Call Waiting tone].) Data Line Security Executive Busy Override Deny...
  • Page 324 1.28 Extension Controlling Features →Extension Clear—Hot Line (Pickup Dial) PT Programming Manual None User Manual References 1.8.13 Clearing Features Set at Your Extension (Extension Feature Clear) Feature Guide...
  • Page 325: Walking Extension Features

    1.28 Extension Controlling Features 1.28.3 Walking Extension Features 1.28.3.1 Walking Extension Description It is possible to use any extension and have your extension settings available to you. Settings such as extension number, one-touch dialling memory, and COS are all available to you at the new location. [Example] This feature is useful when: •...
  • Page 326: Enhanced Walking Extension

    1.28 Extension Controlling Features 1.28.3.2 Enhanced Walking Extension Description It is possible to use the Walking Extension feature with extensions in Service-in (functions normally) and Service-out (cannot make trunk calls or receive calls) modes, allowing extensions and locations (i.e., telephones) to be utilised more efficiently. Extensions can be set to Service-out mode when the extension user is not using the extension or to prevent calls from being made or received when no one is using the location.
  • Page 327 1.28 Extension Controlling Features the extension needs to be used, the extension can switch locations and service status with an extension on a physical location (i.e., a location with a telephone). [Example] Extension settings can be switched allowing multiple extension users to use the same telephone as follows: Virtual Location...
  • Page 328: Timed Reminder

    1.28 Extension Controlling Features 1.28.4 Timed Reminder Description An extension can be preset to ring at a certain time, to act as a wake-up call or reminder. This feature can be programmed to activate only once, or daily. If the user answers the alarm call, a prerecorded voice message will be heard.
  • Page 329 1.28 Extension Controlling Features Feature Guide References 1.27.2 Room Status Control User Manual References 1.8.1 Setting the Alarm (Timed Reminder) 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) Feature Guide...
  • Page 330: Audible Tone Features

    1.29 Audible Tone Features 1.29 Audible Tone Features 1.29.1 Dial Tone Description The following distinctive dial tones inform extensions about features activated on their extensions. Each dial tone type has two frequencies (e.g., dial tone 1A and dial tone 1B). Type Description Tone 1A/1B...
  • Page 331 1.29 Audible Tone Features Conditions • Dial Tone Type A/B It is possible to select dial tone type A or B for dial tones 1 through 4. If "Type A" is selected, all dial tones 1 through 4 will become dial tone type A. The dial tone type for the ARS feature can be selected separately.
  • Page 332: Confirmation Tone

    1.29 Audible Tone Features 1.29.2 Confirmation Tone Description At the end of feature operations, the PBX confirms the success of the operation by sending a confirmation tone to extension users. Type Description Tone 1 Sent when the setting is accepted. Sent when a call is received in voice-calling mode (Alternate Receiving—Ring/Voice).
  • Page 333 1.29 Audible Tone Features 2.8.18 [2-9] System Options—Option 3 → Confirmation Tone—Tone 1 : Doorphone / Called by Voice → Confirmation Tone—Tone 2 : Paged / Automatic Answer → Confirmation Tone—Tone 3-1 : Start Talking after Making Call → Confirmation Tone—Tone 3-2 : Start Talking after Answering Call →...
  • Page 334: Networking Features

    1.30 Networking Features 1.30 Networking Features 1.30.1 TIE Line Service Description A TIE line is a privately leased communication line between two or more PBXs, which provides cost effective communications between company members at different locations. The TIE lines can be used to call through the PBX to reach another switching system (PBX or telephone company).
  • Page 335 1.30 Networking Features [Example] PBX-1 PBX-2 PBX-3 TIE Line TIE Line Interface Interface Interface Interface Extn.1011 Extn.1012 Extn. 2011 Extn. 3011 Dials "3011". Dials "2011". Explanation: To use this method, it is necessary to change the first one or two digits of extension numbers of either PBX (e.g., 10XX for PBX-1, 20XX for PBX-2) to allow calls to be routed properly.
  • Page 336 1.30 Networking Features Explanation: To use this method, it is necessary to know each PBX code in order to identify the location of an extension. Case 1: Extension 1012 of PBX-1 dials TIE line access number "7", PBX code "952", and extension number "1011".
  • Page 337 1.30 Networking Features TIE Line and Trunk Connection To connect the TIE line with the trunk, the following patterns are available: Trunk-to-TIE Access TIE-to-Trunk Access Trunk-to-TIE-to-Trunk Access Trunk-to-TIE Access It is possible to assign an extension of another PBX as the destination of incoming trunk calls to the own PBX.
  • Page 338 1.30 Networking Features FWD/Call Transfer/Intercept Routing to the TIE Line [Example] Telephone Company Trunk TIE Line Network PBX Code: 951 PBX Code: 952 PBX-1 PBX-2 Trunk TIE Line Interface Interface Forwarded/Transferred /Intercepted to 7-952-2011 Outside Caller Extn. 1011 Extn. 2011 Dials "123-4567".
  • Page 339 1.30 Networking Features TIE-to-Trunk Access The PBX sends TIE line calls to the trunks of another PBX through the TIE lines. Trunk Call through Other PBXs—by Making a TIE Line Call Method [Example] <Extension Number Method (Access without PBX Code)> Telephone Company Trunk Trunk...
  • Page 340 1.30 Networking Features <PBX Code Method (Access with PBX Code)> Telephone Company Trunk Trunk 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 952 PBX Code 951 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 1011 (211-4567) Dials "7-952-9-211-4567"...
  • Page 341 1.30 Networking Features Trunk Call through Other PBXs—by the ARS feature [Example] <Extension Number Method (Access without PBX Code)> Telephone Company Trunk Trunk 211-4567 TIE Line Network PBX-2 PBX-1 9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn.
  • Page 342 1.30 Networking Features <PBX Code Method (Access with PBX Code)> Telephone Company Trunk Trunk 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 952 PBX Code 951 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 1011 (211-4567) Dials "9-211-4567".
  • Page 343 1.30 Networking Features Blocking trunk calls made through another PBX and how to override it: Whether an incoming TIE line call can make a trunk call through this PBX (i.e., PBX-2), depends on the COS that is assigned to the trunk group of this PBX, that the incoming TIE line is connected to.
  • Page 344 1.30 Networking Features [Example] <Extension Number Method (Access Without PBX Code)> Telephone Company Trunk Trunk 211-4567 TRG 3 TIE Line Network of PBX-2 PBX-1 PBX-2 9-211-4567 TRG 1 (COS 3) TIE Line of PBX-2 Interface Interface TRG 2 of PBX-1 verification code entry feature no.
  • Page 345 1.30 Networking Features <PBX Code Method (Access with PBX Code)> Telephone Company Trunk Trunk 211-4567 TRG 3 TIE Line Network of PBX-2 PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-211-4567 TRG 1 (COS 3) of PBX-2 TIE Line Interface Interface TRG 2 of PBX-1...
  • Page 346 1.30 Networking Features [Example] Telephone Company Forwarded/Transferred/ Intercepted to 211-4567 Trunk Trunk TIE Line Network PBX-2 PBX-1 PBX Code 952 PBX Code 951 952-1011 TIE Line Interface Interface Outside Party Extn. 1011 Extn. 1011 (211-4567) Dials "7-952-1011". Explanation: Extension 1011 of PBX-1 dials the TIE line access number "7", PBX code "952", and extension number "1011".
  • Page 347 1.30 Networking Features Trunk-to-TIE-to-Trunk Access An outside caller can be connected to an outside party through the TIE line by using the DISA feature. [Example] Telephone Company Telephone Company (area code: 09) (area code: 01) Trunk Trunk Trunk 23-4567 Trunk TIE Line Network PBX-1 PBX-2...
  • Page 348 1.30 Networking Features TIE Line Routing and Modification Table To Make a TIE Line Call The TIE Line Routing and Modification Table is referenced by the PBX to identify the trunk route when an extension user makes a TIE line call. It is necessary to make unified tables with all PBXs in the TIE line network.
  • Page 349 1.30 Networking Features [TIE Line Routing and Modification Table of PBX-1] Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed No. of Added No. No. of Added No. Digits Digits Explanation: Location 01: The hunt sequence by dialling [2XXX]: The 1st route—trunk group (TRG) 1 Sending no.
  • Page 350 1.30 Networking Features PBX Code Method (Access with PBX Code) → 2.8.9 [2-6-1] Numbering Plan—Main—Features—TIE Line Access → 2.15.1 [9-1] TIE Table—Own PBX Code TIE Line Network PBX-4 PBX-3 PBX Code 953 PBX Code 954 Extn. xxxx Extn. xxxx b-2nd) 953#-xxxx 954#-xxxx If you dial:...
  • Page 351 1.30 Networking Features Location 03: The hunt sequence by dialling [7+PBX Code 954+XXXX]: The 1st route — trunk group (TRG) 2 Sending no. to PBX-4: 954#–XXXX To Receive a TIE Line Call Extension Number Method (Access without PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1.
  • Page 352 1.30 Networking Features PBX Code Method (Access with PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1. If the number sent from PBX- TIE Line Network 1 has the PBX code of PBX-2 "952", PBX-4 PBX-3 PBX Code 953 PBX Code 954 the call will be received at the...
  • Page 353 1.30 Networking Features TIE Line Routing Flowchart [Making a TIE Line Call from an Extension] A TIE line call is made as follows: PBX Code Method: 7-abc-xxxx Extension No. Method: dexx Is the dialled number identified as a TIE line access no. Not treated as or an other PBX extension no.
  • Page 354 1.30 Networking Features [Receiving a Call through a TIE Line] <Extension Number Method <PBX Code Method (Access without PBX Code)> (Access with PBX Code)> A call is received through a A call is received through a TIE line as follows: TIE line as follows: # 1021 ## 0511033...
  • Page 355 1.30 Networking Features • To establish a QSIG network (→ 1.30.4 QSIG Standard Features), each ISDN (QSIG) connection in a TIE line network must have the port on one PBX assigned as a master port, and the port on the other PBX assigned as a slave port.
  • Page 356 1.30 Networking Features • When a TIE line call arrives at a busy extension which has disabled Call Waiting, the caller will hear a busy tone. If required, Intercept Routing—Busy/DND can be activated. • The Inter-digit time can be assigned for TIE line calls. →...
  • Page 357 1.30 Networking Features User Manual References 1.2.1 Basic Calling Feature Guide...
  • Page 358: Voice Over Internet Protocol (voip) Network

    1.30 Networking Features 1.30.2 Voice over Internet Protocol (VoIP) Network Description The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted into IP packets (VoIP) and sent through this network. VoIP networks support private network communications using TIE line service. [Example] Telephone Company TRG 1...
  • Page 359 1.30 Networking Features Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed No. of Added No. No. of Added No. Digits Digits [Explanation] Calls to destinations with leading number "2" or "3" are automatically routed through the VoIP ports, designated as trunk group 2.
  • Page 360 1.30 Networking Features [Example] Office A (GW Group-1) Gateway Settings List PBX-1 1. IP-GW(1): GW Group-1 IP-GW(1) 2. IP-GW(2): GW Group-1 Leading Number Dials "123XXX" 3. IP-GW(3): GW Group-1 List PBX-2 4. IP-GW(4): GW Group-2 1. 1xx: GW Group-1 IP-GW(2) 5.
  • Page 361 1.30 Networking Features [Quick Dialling Table] Quick Dialling No. Destination No. 9012345 If the call cannot be completed using the VoIP network, and the dialled leading number is found in the Quick Dialling Table, the call will be automatically rerouted to a trunk as specified by the corresponding destination number.
  • Page 362: Virtual Private Network (vpn)

    1.30 Networking Features 1.30.3 Virtual Private Network (VPN) Description Virtual Private Network (VPN) is a service provided by the telephone company. It uses an existing line as if it were a private line. There is no need to set up a private line or to lease a line from the telephone company. Making and receiving both public and private calls is possible using the same line.
  • Page 363 1.30 Networking Features • Even if the telephone company does not support the VPN service, it is possible to use the same kind of service when making a call by TIE line service programming, and/or Quick Dialling programming (→ 1.6.1.6 Quick Dialling). [Quick Dialling Programming Example] Location No.
  • Page 364: Qsig Standard Features

    1.30 Networking Features 1.30.4 QSIG Standard Features 1.30.4.1 QSIG Standard Features—SUMMARY Description QSIG is a protocol which is based on ISDN (Q.931) and offers enhanced PBX features in a private network. The QSIG network supports private communications by the TIE line service method. The following features are available for an ISDN-QSIG or VoIP private network.
  • Page 365 1.30 Networking Features Service Description & Reference Connected Name Identification Sends the name of the answered party to the QSIG network when Presentation (CONP) answering a call. → 1.30.4.2 Calling/Connected Line Identification Presentation (CLIP/ COLP) and Calling/Connected Name Identification Presentation (CNIP/CONP)—by QSIG Calling Name Identification Prevents the caller's name being presented to the called party by the...
  • Page 366: Calling/connected Line Identification Presentation (clip/colp) And Calling/connected Name Identification Presentation (cnip/conp)-by Qsig

    1.30 Networking Features 1.30.4.2 Calling/Connected Line Identification Presentation (CLIP/ COLP) and Calling/Connected Name Identification Presentation (CNIP/CONP)—by QSIG Description Calling Line/Name Identification Presentation (CLIP/CNIP): The PBX can send a preprogrammed extension number and/or name to the QSIG network when an extension user makes a call. The called party can see the number and/or name on his telephone display before answering the call.
  • Page 367 1.30 Networking Features Calling/Connected Name Identification Restriction (CNIR/CONR): It is possible for each extension to restrict the sending of its extension name to the QSIG network. When CLIR is activated, CNIR becomes active automatically. When COLR is activated, CONR becomes active automatically.
  • Page 368: Call Forwarding (cf)-by Qsig

    1.30 Networking Features 1.30.4.3 Call Forwarding (CF)—by QSIG Description The PBX forwards the call to a destination extension in another PBX in QSIG network. The destination can be set on your own PBX on an extension basis as the forward destination of trunk calls (→ 1.3.1.2 Call Forwarding (FWD)).
  • Page 369 1.30 Networking Features Programming Manual References PC Programming Manual 2.7.30 [1-1] Slot—BRI Port—Supplementary Service—COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 2.7.32 [1-1] Slot—PRI Port—Supplementary Service—COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, E911, 3PTY PT Programming Manual None User Manual References...
  • Page 370: Call Transfer (ct)-by Qsig

    1.30 Networking Features 1.30.4.4 Call Transfer (CT)—by QSIG Description The PBX transfers the call to a destination extension in another PBX in QSIG network. If the same trunk group is used for the incoming call and the transferred call, the following situation will be possible.
  • Page 371 1.30 Networking Features Programming Manual References PC Programming Manual 2.7.30 [1-1] Slot—BRI Port—Supplementary Service—COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 2.7.32 [1-1] Slot—PRI Port—Supplementary Service—COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, E911, 3PTY PT Programming Manual None User Manual References...
  • Page 372: Completion Of Calls To Busy Subscriber (ccbs)-by Qsig

    1.30 Networking Features 1.30.4.5 Completion of Calls to Busy Subscriber (CCBS)—by QSIG Description If the call has been made to an extension in another PBX in QSIG network and the called party is busy, an extension user can set to receive callback ringing when the called party becomes free. When the user answers the callback ringing, that party's number is automatically dialled.
  • Page 373: Qsig Enhanced Features

    1.30 Networking Features 1.30.5 QSIG Enhanced Features 1.30.5.1 Network Direct Station Selection (NDSS) Description When PBXs are networked using ISDN or IP-GW cards, it is possible to assign flexible buttons as Network Direct Station Selection (NDSS) buttons. These buttons are used to monitor the status of extensions connected to up to seven other PBXs in the network, and to make or transfer calls to those extensions with one touch, like normal DSS buttons.
  • Page 374 1.30 Networking Features QSIG Port Setting [Monitored PBX] ISDN-QSIG (PBX Direct Connection) Each QSIG port of a BRI or PRI card that will be used to transmit extension status information must be set to do so through system programming. Even if a port is set to not transmit information, it will still receive information from other PBXs.
  • Page 375 1.30 Networking Features [Example VoIP Network] PBX-1 PBX-2 Network ID 1 4001 NDSS 4001 NDSS Idle Idle IP Network Busy Busy PBX-3 PBX-4 Network ID 2 4001 Idle Busy Mixed Network When using the NDSS feature over a mixed network containing both VoIP portions and ISDN line portions, it is possible to set whether status information will be transferred between VoIP and ISDN cards within each PBX.
  • Page 376 1.30 Networking Features • The monitor PBX stops receiving status information for the selected extension. All NDSS buttons for that extension stop displaying status information. However, the related information is not deleted from the Network Monitor Extensions Table. Therefore, if an extension user at a monitor PBX subsequently goes off-hook and presses the NDSS button for that extension, monitoring will be reactivated.
  • Page 377 1.30 Networking Features maximum, the data is discarded. This is used to prevent data from circling unnecessarily around the network. → 2.15.2 [9-2] Network Data Transmission—Network Data Transmission for Centralised Operator Feature—Data Transmission Counter • If it is not possible to remotely turn off transmission of extension status information using the NDSS Monitor Release feature because of network conditions, it is possible to perform the same operation directly through system programming at the monitored PBX.
  • Page 378: Centralised Voice Mail

    1.30 Networking Features 1.30.5.2 Centralised Voice Mail Description Up to 8 PBXs connected in a VoIP or ISDN private network can share the services of a VPS connected to another PBX in DPT integration. This VPS can provide voice mail for extensions attached to any of the PBXs in the network, as if the VPS were connected to the local PBX.
  • Page 379 1.30 Networking Features [Trunk Call Answered by the VPS, Transferred to Extension at Other PBX] Outside Caller Telephone Company TIE Line Network PBX-1 PBX-2 PBX-3 Private network PBX-4 PBX-5 PBX-6 Hello. PBX-7 Please enter PBX-8 extension number. Mailbox 101 Extn. Mailbox 201 Extn.
  • Page 380 1.30 Networking Features along with the VM trunk group number to use, applicable time mode, and extension number and forwarding reason of the original destination extension to PBX-1 as Enhanced QSIG information. Multiple VPSs More than one PBX in the network can have a VPS connected, and each VPS can provide voice mail services for extensions connected to other PBXs in the network.
  • Page 381: Network Icd Group

    1.30 Networking Features 1.30.6 Network ICD Group Description An Incoming Call Distribution (ICD) Group can include up to 4 destinations at other PBXs in a private network, including the floating extension number of another ICD Group. This is done by assigning a virtual PS as a member of the ICD Group, and then setting the number of a destination at another PBX as the forwarding destination for that virtual PS.
  • Page 382 1.30 Networking Features PT Programming Manual None Feature Guide References 1.2.2.3 Outside Destinations in Incoming Call Distribution Group 1.25.6 Virtual PS Feature Guide...
  • Page 383: Ps Roaming By Network Icd Group

    1.30 Networking Features 1.30.6.1 PS Roaming by Network ICD Group Description One PS can be registered to up to 4 PBXs in a private network, and a Network ICD group created for the PS at each PBX, with virtual PSs set to forward to the other PBXs in the network. When a call to the PS is received at one of the PBXs, the call rings simultaneously at all PBXs in the network to which that PS is registered.
  • Page 384 1.30 Networking Features • When a PS comes within range of a certain PBX, Out of Range status is automatically released. However, in some negative wireless network conditions, Out of Range status may not be released automatically. In this case, the PS user can manually release Out of Range status by pressing the TALK button and confirming that a dial tone can be heard from the PBX.
  • Page 385: Ip Telephone Features

    1.31 IP Telephone Features 1.31 IP Telephone Features 1.31.1 IP Proprietary Telephone (IP-PT) Description This PBX supports the connection of IP-PTs, which function almost identically to normal PTs. However, they connect to the PBX over a LAN, and make and receive calls using IP. IP-PTs have two Ethernet ports for connection, primary and secondary.
  • Page 386 1.31 IP Telephone Features • Calls made using a Bluetooth wireless headset will not be disconnected immediately when the user wanders out of range. However, if the Bluetooth wireless headset user remains out of range for a specified time period, the call will be disconnected. •...
  • Page 387: Sip (session Initiation Protocol) Extension

    1.31 IP Telephone Features 1.31.2 SIP (Session Initiation Protocol) Extension Description This PBX supports the connection of SIP supported IP telephones (hardphones and softphones). SIP extensions make and receive calls using Internet Protocol (IP). SIP extensions support the following features: –...
  • Page 388 1.31 IP Telephone Features Programming Manual References PC Programming Manual 2.7.17 [1-1] Slot—Virtual SIP Extension Card Property 2.7.18 [1-1] Slot—Virtual SIP Extension Port 2.7.19 [1-1] Slot—Virtual SIP Extension Port—Command PT Programming Manual None Feature Guide...
  • Page 389: Peer-to-peer Connection

    1.31 IP Telephone Features 1.31.3 Peer-to-Peer Connection Description This PBX automatically establishes peer-to-peer communication between peer-to-peer compatible IP extensions (i.e., IP-PTs and SIP extensions). Non-peer-to-peer IP extension calls are routed through the DSP card. However, with peer-to-peer calls, the call is routed directly from one IP extension to another without going through a DSP card.
  • Page 390 1.31 IP Telephone Features • For non-peer-to-peer calls via the DSP card, calls cannot be made or received when all of the card's resources are being used. Installation Manual References 1.4.3 System Capacity Programming Manual References 2.7.15 [1-1] Slot—Virtual IP Extension Port—Option—IP Codec Priority Feature Guide References 1.31.1 IP Proprietary Telephone (IP-PT) Feature Guide...
  • Page 391: Self Labelling (kx-nt366 Only)

    1.31 IP Telephone Features 1.31.4 Self Labelling (KX-NT366 only) Description The KX-NT366 IP-PT features 12 flexible buttons, with an LCD screen next to the buttons. Each item can be named on the LCD screen through personal/system programming to reflect the function of its corresponding flexible button.
  • Page 392 1.31 IP Telephone Features Feature Guide References 1.20.2 Flexible Buttons User Manual References 1.14.1 Self Labelling (KX-NT366 only) Feature Guide...
  • Page 393: Computer Telephony Integration (cti) Features

    1.32 Computer Telephony Integration (CTI) Features 1.32 Computer Telephony Integration (CTI) Features 1.32.1 Computer Telephony Integration (CTI) Description Connecting a PC to a DPT, or connecting a CTI Server to this PBX, enables extension users to make use of advanced features by using the stored data in the PC or the CTI Server. The features that are available through CTI depend on the CTI application software used on connected PCs.
  • Page 394 1.32 Computer Telephony Integration (CTI) Features CTI Server IPCMPR Card Conditions [General] • Capable telephone: DPT: KX-T7600 series PT, USB Module IP-PT • CTI application software must be installed on the connected PC. In addition, some features may require a KX-NCS4910 (Activation Key for Software Upgrade to Enhanced Version). •...
  • Page 395 1.32 Computer Telephony Integration (CTI) Features 2.8.9 [2-6-1] Numbering Plan—Main—Features—Dial Information (CTI) 2.8.18 [2-9] System Options—Option 6 (CTI) PT Programming Manual None Feature Guide...
  • Page 396: Pc Phone/pc Console

    1.32 Computer Telephony Integration (CTI) Features 1.32.2 PC Phone/PC Console Description CTI First Party Call Control can be conducted by connecting a PC with a KX-T7633 or KX-T7636 DPT (equipped with USB module KX-T7601) through USB ports. By using the KX-TDA0350 PC Phone or KX- TDA0300 PC Console CTI application, users can enjoy many of the KX-TDE series PBX features while utilising the benefits of a CTI solution.
  • Page 397 1.32 Computer Telephony Integration (CTI) Features Installation Manual References 3.8.4 First Party Call Control CTI Connection Programming Manual References PC Programming Manual 2.7.21 [1-1] Slot—Extension Port → DPT Type—Type → DPT Type—Location No. PT Programming Manual [601] Terminal Device Assignment Feature Guide References 3.1 Capacity of System Resources Feature Guide...
  • Page 398: Cellular Phone Features

    1.33 Cellular Phone Features 1.33 Cellular Phone Features 1.33.1 Cellular Phone Features—SUMMARY Description This PBX provides features to support the use of cellular phones and other outside destinations with the PBX. Calls can be forwarded from virtual PSs to outside destinations such as cellular phones, and then answered as if the user was at an extension within the PBX.
  • Page 399: System Configuration And Administration Features

    Section 2 System Configuration and Administration Features Feature Guide...
  • Page 400: System Configuration-hardware

    An APT connected to a Super Hybrid port can be detected automatically when the XDP mode has been disabled. • A DSS Console or a Panasonic VPS (DPT [Digital] Integration) can also be connected with an SLT in XDP mode. •...
  • Page 401 2.1 System Configuration—Hardware Programming Manual References PC Programming Manual 2.7.21 [1-1] Slot—Extension Port 2.10.17 [4-3] DSS Console—Flexible Button—Pair Extension PT Programming Manual [007] DSS Console Paired Telephone [600] EXtra Device Port (XDP) Mode Feature Guide...
  • Page 402: System Configuration-software

    2.2 System Configuration—Software System Configuration—Software 2.2.1 Class of Service (COS) Description Each extension must belong to a Class of Service (COS). By assigning certain extensions to a COS, it is possible to control the behaviour and privileges of extension users (allowing or denying certain extensions access to various features, extensions, and trunks) depending on the duties appointed to them.
  • Page 403 2.2 System Configuration—Software Programming Manual References PC Programming Manual 2.8.12 [2-7-1] Class of Service—COS Settings 2.10.1 [4-1-1] Wired Extension—Extension Settings—Main—COS 2.10.10 [4-2-1] Portable Station—Extension Settings—Main—COS PT Programming Manual 2.1.8 COS Programming [602] Class of Service Feature Guide References 3.1 Capacity of System Resources User Manual References 1.2.7 Calling without Restrictions Feature Guide...
  • Page 404: Group

    2.2 System Configuration—Software 2.2.2 Group Description This PBX supports various types of groups. Trunk Group Trunks can be grouped into a specified number of trunk groups (e.g., for each carrier, trunk type, etc.). Several settings can be assigned on a trunk group basis. All trunks belonging to a trunk group follow the assignment determined for that trunk group.
  • Page 405 2.2 System Configuration—Software [Example] Call Pickup Group 1 Call Pickup Group 2 Call Pickup Group 3 Extension Extension Extension Extension User Group 1 User Group 2 User Group 3 User Group 4 Extn. 100 Extn. 101 Extn. 102 Extn. 103 Extn.
  • Page 406 2.2 System Configuration—Software [Example] Incoming Call Incoming Call Distribution Group 1 Distribution Group 2 (Floating Extn. No. 601, (Floating Extn. No. 602, Name: Sales 1) Name: Sales 2) Extn. 103 Extn. 104 Extn. 105 Extn. 106 Extn. 107 Extn. 100 Extn. 101 Extn. 102 VM Group There are two types of VM groups as follows: Type...
  • Page 407 2.2 System Configuration—Software → 2.9.22 [3-9] PS Ring Group → 2.9.23 [3-9] PS Ring Group—Member List PS Ring Group 1 PS Ring Group 2 (Floating Extn. No. 301, (Floating Extn. No. 302, Name: Sales 1) Name: Sales 2) PS01 PS04 PS06 PS03 PS05...
  • Page 408: Tenant Service

    2.2 System Configuration—Software 2.2.3 Tenant Service Description This PBX can be shared with a certain number of tenants. Tenant Configuration Tenant Member The tenant members consist of extension user groups. One extension user group can belong to only one tenant. Therefore, one extension can belong to only one tenant. (→...
  • Page 409 2.2 System Configuration—Software [Programming Example] System Speed Tenant No. Operator ARS Mode Music Source Dialling Extn.101 Local Access System System Extended/ Cyclic Tone None System Tenant Exclusive Floating extn. no. Extended/ BGM1 Tenant Exclusive : Follows the system assignment of a PBX operator. →...
  • Page 410 2.2 System Configuration—Software [Example] Tenant 1 Tenant 2 Extension Extension User Group 1 User Group 3 Extn. 100 Extn. 101 Extn. 104 Extn. 105 Tenant 3 Extension Extension User Group 2 User Group 4 Extension User Group 5 Extn. 102 Extn.
  • Page 411 2.2 System Configuration—Software [Programming Example] Called Party Caller COS 1 COS 2 COS 3 COS 4 COS 5 COS 6 COS 1 COS 2 COS 3 COS 4 COS 5 COS 6 : Block Explanation: Assign each extension in a tenant to a certain COS number. Each tenant must have unique COS numbers.
  • Page 412 2.2 System Configuration—Software 2.11.1 [5-1] Doorphone—Tenant Number 2.11.7 [5-5] External Sensor—Tenant No. 2.12.1 [6-1] System Speed Dial 2.12.6 [6-6] Tenant 2.14 [8] ARS 2.14.6 [8-5] Carrier—Authorisation Code for Tenant 2.16.2 [10-2] DIL Table & Port Settings—DIL—Tenant Number 2.16.3 [10-3] DDI / DID Table—Tenant Number 2.16.6 [10-4] MSN Table—MSN—Tenant Number PT Programming Manual [001] System Speed Dialling Number...
  • Page 413: Time Service

    2.2 System Configuration—Software 2.2.4 Time Service Description This PBX supports day, night, lunch, and break modes of operation. TRS/Barring can be arranged separately. The destination of incoming calls can be set differently for each mode. Time Service Switching Mode Day/lunch/break/night mode can be switched either automatically or manually. The switching mode can be assigned for each tenant.
  • Page 414 2.2 System Configuration—Software [Time Table Example] Time Table No. (Tenant No.) Time Schedule … … Day 1 start 08:00 11:00 08:00 08:00 … Lunch start 12:00 NONE 16:00 12:00 … Day 2 start 13:00 NONE NONE NONE … Break 1 start NONE NONE NONE...
  • Page 415 2.2 System Configuration—Software [Programming Examples of DID/DDI Table and DIL Table] DID/DDI table can be programmed for each DID/DDI number, and a tenant (Time Table) number is assigned to each DID/DDI number. DIL table can be programmed for each trunk, and a tenant (Time Table) number is assigned to each trunk.
  • Page 416 2.2 System Configuration—Software Light Pattern Status Slow red flashing Holiday mode Note Any extension user (except extension users allowed to change the mode) can only check the current status on the display by pressing the Time Service button. Conditions • PT programming can set the Start and/or End time of the following: –...
  • Page 417 2.2 System Configuration—Software → Optional Parameter (Ringing Tone Type Number) (for Time Service) PT Programming Manual [101] Time Service Switching Mode [102] Time Service Starting Time [514] Time Service Manual Switching Feature Guide References 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) 1.20.2 Flexible Buttons 2.2.1 Class of Service (COS) 2.2.3 Tenant Service...
  • Page 418: Operator Features

    2.2 System Configuration—Software 2.2.5 Operator Features Description Any extension or Incoming Call Distribution (ICD) group can be designated as an operator. This PBX supports the following types of operators: Type Description PBX operator An extension or incoming call distribution group can be assigned as a PBX operator for each time mode (day/lunch/break/night).
  • Page 419: Manager Features

    2.2 System Configuration—Software 2.2.6 Manager Features Description An extension assigned as the manager (manager extension) is allowed to use the specified features. COS programming determines the extensions which can use the following manager features: Manager Feature Description & Reference Password Manager Manager Password Changes the manager password.
  • Page 420 2.2 System Configuration—Software Manager Feature Description & Reference Password BGM—External Sets the External BGM on and off. Not required → 1.17.4 Background Music (BGM) Trunk Busy Out Clear Clears the Busy Out status of a trunk. Not required → 1.5.4.6 Trunk Busy Out NDSS Monitor Release Removes the monitor function from an Not required...
  • Page 421: System Data Control

    2.3 System Data Control System Data Control 2.3.1 PC Programming Description This PBX can be programmed and administered using a PC. There are two programming methods: On-site Programming: System programming/diagnosis can be performed locally by connecting a PC to the PBX directly. Remote Programming: System programming/diagnosis and data upload can be performed from a remote location.
  • Page 422 2.3 System Data Control Remote Programming: Method Description Using a modem (RMT card) An RMT card must be installed. The floating extension number of the analogue remote maintenance must be assigned (default: 599). PC programming, using a telephone connected in parallel with the modem, can be done in the following ways: •...
  • Page 423 2.3 System Data Control • Remote Programming Limitation It is possible to disable remote access through system programming. Feature Guide...
  • Page 424 2.3 System Data Control Installation Manual References 3.3.1 IPCMPR Card 3.3.3 RMT Card (KX-TDA0196) 3.12.1 Connection of Peripherals 4.1 Overview 4.2 PC Connection 4.3 Installation of the KX-TDE Maintenance Console Programming Manual References PC Programming Manual 2.17.1 [11-1] Main → Remote →...
  • Page 425: Pt Programming

    2.3 System Data Control 2.3.2 PT Programming Description A PT user can perform the following programming: Personal Programming: Customising the extension according to his needs. System Programming: Customising the PBX according to organisational needs. Manager Programming: Customising specified frequently changing items (e.g., Charge Management and Remote Extension Dial Lock).
  • Page 426 2.3 System Data Control 2.2.6 Manager Features 3.1 Capacity of System Resources User Manual References 3.1 Customising Your Phone (Personal Programming) 3.2 Manager Programming 3.3 Customising Your System (System Programming) Feature Guide...
  • Page 427: Password Security

    2.3 System Data Control 2.3.3 Password Security Description To maintain system security, system passwords are required to access certain programming functions of the PBX. By giving different users access to different passwords, it is possible to control the amount of programming that each user is able to perform.
  • Page 428 2.3 System Data Control Programming Manual References PC Programming Manual 2.1.2 Access Levels 2.4.10 Tool—Programmer Code Change 2.17.1 [11-1] Main—Password PT Programming Manual None Feature Guide References 3.1 Capacity of System Resources Feature Guide...
  • Page 429: Quick Setup

    2.3 System Data Control 2.3.4 Quick Setup Description It is possible to set up the basic PBX parameters using a PC. When a PC accesses the PBX for the first time with the Installer Level Programmer Code (→ 2.3.1 PC Programming), Quick Setup display will appear automatically.
  • Page 430 2.3 System Data Control If the DHCP Client setting is set to Enable, this parameter can not be set. Note that the programmable items may vary depending on the version of KX-TDE Maintenance Console being used. Feature Guide...
  • Page 431: Automatic Setup

    2.3 System Data Control 2.3.5 Automatic Setup Description There are two automatic setup features as follows: Automatic ISDN Configuration Automatic Time Adjustment Automatic ISDN Configuration The ISDN (BRI) port configuration can be set automatically through system programming. The following items will be set by making and receiving a call using the subscriber number assigned for each ISDN (BRI) port: L1 Active Mode L2 Data Link Mode...
  • Page 432 2.3 System Data Control Conditions [General] • Through system programming, it is possible to specify SNTP, ISDN, or neither method as the selected method of automatic time adjustment. • SMDR will record the call information using the PBX clock so that the recording time will be overlapped at the end of summer time.
  • Page 433: Flexible Numbering/fixed Numbering

    2.3 System Data Control 2.3.6 Flexible Numbering/Fixed Numbering Description To dial another extension user or to access PBX features, the access numbers (extension numbers or feature numbers) are required. There are three types of numbering plans: 1) Flexible Numbering (available while a dial tone is heard) 2) Flexible Numbering (available while busy, DND, or ringback tone is heard) 3) Fixed Numbering (available while dialling or talking) Flexible Numbering (available while a dial tone is heard)
  • Page 434 2.3 System Data Control Feature Default Type 1 Type 2 (with (without Extension Numbering Scheme 12—Leading Number None Extension Numbering Scheme 13—Leading Number None Extension Numbering Scheme 14—Leading Number None Extension Numbering Scheme 15—Leading Number None Extension Numbering Scheme 16—Leading Number None Extension Numbering Scheme 17—Leading Number None...
  • Page 435 2.3 System Data Control Feature Default Type 1 Type 2 (with (without Group Paging answer Automatic Callback Busy cancel/CCBS cancel User Remote Operation/Walking COS/Verification Code Entry Wireless XDP Parallel Mode set/cancel Account Code Entry Call Hold/Call Hold Retrieve Call Hold Retrieve—Specified with a Holding Extension Number Call Park/Call Park Retrieve Call Hold Retrieve—Specified with a Held Trunk Number Door Open...
  • Page 436 2.3 System Data Control Feature Default Type 1 Type 2 (with (without Data Line Security set/cancel Manual Call Waiting for Extension Call off/BSS/OHCA/Whisper OHCA Automatic Call Waiting set/cancel Executive Busy Override Deny set/cancel Not Ready Mode on/off Log-in/Log-out Incoming Call Queue Monitor Hot Line programme/set/cancel Absent Message set/cancel BGM set/cancel...
  • Page 437 2.3 System Data Control [Flexible Numbering Table (available while a busy, DND, or ringback tone is heard)] Feature Default Call Waiting/DND Override 1 or 2* Executive Busy Override Message Waiting set Call Monitor Automatic Callback Busy/CCBS Alternate Calling—Ring/Voice To use Call Waiting/DND Override, both "1" and "2" are available by default. Fixed Numbering (available while dialling or talking) The features which are available while dialling or talking have fixed numbers as shown in the following table:...
  • Page 438 2.3 System Data Control – Automatic Callback Busy/CCBS • PS users cannot use the following features: – Personal Speed Dialling – OGM playback/record – S-CO Line Access – Parallel Telephone Mode set/cancel – Walking Extension – BGM set/cancel – Timed Reminder •...
  • Page 439: Floating Extension

    2.3 System Data Control 2.3.7 Floating Extension Description Virtual extension numbers can be assigned to resources to make them appear as extensions. These numbers are defined as floating extension numbers and can be assigned as a destination of incoming calls etc. This feature is also known as Floating Station.
  • Page 440 2.3 System Data Control 2.11.4 [5-3-2] Voice Message—DISA Message—Floating Extension Number 2.17.1 [11-1] Main—Remote → Remote—Analogue Remote (Modem) Floating Extension Number → Remote—ISDN Remote Floating Extension Number PT Programming Manual [623] Incoming Call Distribution Group Name [660] VM Group Floating Extension Number [700] External Pager Floating Extension Number [730] Outgoing Message (OGM) Floating Extension Number [731] Outgoing Message (OGM) Name...
  • Page 441: Software Upgrading

    2.3 System Data Control 2.3.8 Software Upgrading Description It is possible to upload software from a PC to the PBX to upgrade the following: Data File Storage Area Main Processing (IPCMPR) software data Operating system data area on IPCMPR card. Default data of system programming for Country/area data area on the IPCMPR card.
  • Page 442: Fault Recovery/diagnostics

    2.4 Fault Recovery/Diagnostics Fault Recovery/Diagnostics 2.4.1 Power Failure Transfer Description When the power supply to the PBX fails, specific SLTs and/or ISDN terminal devices are automatically connected to specific trunks (Power Failure Connections). The PBX will switch from normal operation to the Power Failure Connections, and all existing conversations will be disconnected.
  • Page 443: Power Failure Restart

    2.4 Fault Recovery/Diagnostics 2.4.2 Power Failure Restart Description When turning the electricity back on, the PBX restarts the stored data automatically and the PBX will record the event (System Restart) in the error log. Conditions • In the event of a power failure, PBX memory is protected by a factory-provided lithium battery. There is no memory loss except the memories of Automatic Callback Busy (Camp-on) (→...
  • Page 444: Local Alarm Information

    2.4 Fault Recovery/Diagnostics 2.4.3 Local Alarm Information Description When a PBX error occurs and the PBX detects it, the System Alarm button light on the PT of an extension, which is allowed to use this feature through system programming (a maximum of two extensions per PBX), turns on red.
  • Page 445 2.4 Fault Recovery/Diagnostics Programming Manual References PC Programming Manual 2.5.7 Utility—Message File Transfer PBX to PC 2.10.5 [4-1-4] Wired Extension—Flexible Button—Type 2.10.13 [4-2-3] Portable Station—Flexible Button—Type 2.10.17 [4-3] DSS Console—Flexible Button—Type 2.17.1 [11-1] Main → SMDR—Print Information—Error Log → Maintenance—Local Alarm Display—Extension 1, Extension 2 →...
  • Page 446: Simple Network Management Protocol (snmp) System Monitor

    2.4 Fault Recovery/Diagnostics 2.4.4 Simple Network Management Protocol (SNMP) System Monitor Description It is possible for a PC assigned as an SNMP manager to manage and receive PBX system status information, such as alarm information and general system activity using SNMP. Management Information Bases (MIBs) are sent to a PC (i.e., the SNMP manager) connected to the PBX over a LAN and can then be stored and analysed using SNMP manager software.
  • Page 447 2.4 Fault Recovery/Diagnostics Conditions • Through system programming, it is possible to enable or disable this feature. • Up to 2 SNMP managers can be assigned. • This PBX supports SNMP Protocol Version 1.0 and SNMP Version 1.0-TRAP. • This PBX can only receive read-only MIBs. Write MIBs are not supported. •...
  • Page 448: Dynamic Host Configuration Protocol (dhcp) Assignment

    2.4 Fault Recovery/Diagnostics 2.4.5 Dynamic Host Configuration Protocol (DHCP) Assignment Description It is possible to assign this PBX as a Dynamic Host Configuration Protocol (DHCP) client, allowing IP addresses to be received from a DHCP server over a LAN. Conditions •...
  • Page 449: Packet Internet Groper (ping) Confirmation

    2.4 Fault Recovery/Diagnostics 2.4.6 Packet Internet Groper (PING) Confirmation Description It is possible for this PBX to confirm the connection of IP telephones, routers, and hubs within or outside the private network using PING. The PBX will send a Internet Control Message Protocol (ICMP) echo request through the PC programming terminal and receive an ICMP message confirming connection.
  • Page 450 2.4 Fault Recovery/Diagnostics Feature Guide...
  • Page 451: Appendix

    Section 3 Appendix Feature Guide...
  • Page 452: Capacity Of System Resources

    3.1 Capacity of System Resources Capacity of System Resources System Item KX-TDE100/KX-TDE200 Absent Message—Extension 1 x 16 characters Absent Message—System 8 x 16 characters Call Park Zone Conference 3-8 parties per conference (32 parties total) DID/DDI Table 32 digits, 1000 entries...
  • Page 453 3.1 Capacity of System Resources Item KX-TDE100/KX-TDE200 Personal Speed Dialling 32 digits, 100 entries/extn. Quick Dialling 8 digits, 4080 entries Redial 32 digits System Speed Dialling 32 digits, 1000 entries/tenant Groups Item KX-TDE100/KX-TDE200 Broadcasting Group 8 (32 members/group) Call Pickup Group...
  • Page 454 3.1 Capacity of System Resources Call Log and Message Waiting Item KX-TDE100/KX-TDE200 Outgoing Call Log—PT 100 records/extn. 1520 records/system Outgoing Call Log—PS 100 records/extn. 640 records/system Incoming Call Log—PT 100 records/extn. 3040 records/system Incoming Call Log—PS + Incoming Call 100 records/extn. or group...
  • Page 455 3.1 Capacity of System Resources Item KX-TDE100 KX-TDE200 PC Console PC Phone Password Item KX-TDE100/KX-TDE200 System Password for Installer 4 – 10 characters System Password for Administrator—for PC 4 – 10 characters Programming System Password for User—for PC 4 – 10 characters Programming System Password for Administrator—for PT...
  • Page 456: Tones/ring Tones

    3.2 Tones/Ring Tones Tones/Ring Tones 3.2.1 Tones/Ring Tones Tone Patterns (Default) Confirmation Tone 1 Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Confirmation Tone 5 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback Tone 2...
  • Page 457 3.2 Tones/Ring Tones Tone Patterns (Default) 15 s Hold Alarm Tone Call Waiting Tone 1 Call Waiting Tone 2 Ring Tone Patterns (Default)* Single Double Triple S-Double *: The duration of a ring tone may vary by country/area. Feature Guide...
  • Page 458: Supported Management Information Base (mib) Table

    3.3 Supported Management Information Base (MIB) Table Supported Management Information Base (MIB) Table System Group (1.3.6.1.2.1.1) Object ID Item Description sysDescr Information of Hardware type and Software version of the Device. sysObjectID Object identifier of this product. sysUpTime Elapsed time since the system was restarted. sysContact Device Administrator.
  • Page 459 3.3 Supported Management Information Base (MIB) Table Interface Group (1.3.6.1.2.1.2) Object ID Item Description 2.1.15 ifInUnKnownProtos The number of Packet received which are discarded because of an unknown/unsupported protocol. 2.1.16 ifOutOctets The number of Octets transmitted. 2.1.17 ifOutUcastPkts The number of Unicast Packets which are received from upper protocol.
  • Page 460 3.3 Supported Management Information Base (MIB) Table IP Group (1.3.6.1.2.1.4) Object ID Item Description 20.1.5 IpAdEntReasmMaxSize The size of the largest IP Datagram which can be sent/received through IP Address. ICMP Group (1.3.6.1.2.1.5) Object ID Item Description cmpInMsgs The total number of ICMP messages received (excluded, with error).
  • Page 461 3.3 Supported Management Information Base (MIB) Table UDP Group (1.3.6.1.2.7) Object ID Item Description udpInDatagrams The total number of UDP Datagrams received. udpNoPorts The total number of received UDP Datagrams for which there was no application at the destination port. udpInError The total number of received UDP Datagrams which contained error.
  • Page 462 3.3 Supported Management Information Base (MIB) Table Feature Guide...
  • Page 463: Index

    Index Feature Guide...
  • Page 464 Index Call Directory—Speed Dialling Call Distribution Port Group AA —> Automated Attendant Call Forwarding (CF)—by ISDN (P-MP) Absent Message Call Forwarding (CF)—by ISDN (P-P) Account Code Entry Call Forwarding (CF)—by QSIG Advice of Charge (AOC) Call Forwarding (FWD) 73, 74 Alarm Information, Local Call Hold Alternate Calling—Ring/Voice...
  • Page 465 Index CLIR —> Calling Line Identification Restriction 248, 366 DISA Intercept Routing—No Answer CNIP by QSIG —> Calling Name Identification Presentation—by QSIG DISA Intercept Routing—No Dial DISA Security Mode CNIR —> Calling Name Identification Restriction DISA —> Direct Inward System Access Code Entry, Verified Display Information COLP by QSIG —>...
  • Page 466 Index FWD—Follow Me Intercept Routing—Busy FWD—No Answer Intercept Routing—DND Intercept Routing—No Answer (IRNA) Intercept Routing—No Destination Intercept Routing—Overflow in an Incoming Call Distribution Group Gateway Groups Intercom Call Group Internal Call Block Group Call Distribution Internal Call Features Group Call Pickup Interrupt Redial Group FWD Button Types IP Proprietary Telephone (IP-PT)
  • Page 467 Index No Line Preference 84, 106 PS Ring Group 292, 406 Numbering, Fixed/Flexible PS Roaming by Network ICD Group PS —> Portable Station Features PT Programming PT —> Proprietary Telephone Features Off-hook Call Announcement (OHCA) Pulse to Tone Conversion Off-hook Monitor OGM —>...
  • Page 468 Index Station Hunting —> Idle Extension Hunting Upgrading Software Station Message Detail Recording (SMDR) User-to-user Signalling Type 1 (UUS-1) Station Password Lock —> Extension PIN Lock Station Programme Clear —> Extension Feature Clear Station Speed Dialling —> Personal Speed Dialling Verification Code Entry Subaddressing Verification Code Personal Identification Number (PIN)
  • Page 469 Index Feature Guide...
  • Page 470 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. 2007 Panasonic Communications Co., Ltd. All Rights Reserved.

This manual is also suitable for:

Kx-tde200

Comments to this Manuals

Symbols: 0
Latest comments: