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CUSTOMISING THE SYSTEM
5.4 AUTOMATED ATTENDANT PARAMETERS
Automated Attendant parameters include: Department Dialing, Operator Parameters, and
Alternate Extension.
If the VPS needs a special transfer procedure for an extension (such as modem extension),
alternate extension should be assigned (see "Alternate Extension Assignment" in
B5.1 Automated Attendant Parameters).
5.4.1 Automated Attendant Menu
Access the Automated Attendant Menu through the following sequence:
System Administration Top Menu:
Enter The Number: = 1 (Program)
Enter The Number: = 4 (Service Setting)
Enter The Number: = 1 (Automated Attendant)
Program - Service Setting - Auto. Attn. Setting Menu
5.4.2 Department Dialing
Department Dialing numbers (1-9) represent department extensions; the VPS will provide
these numbers to the caller in the initial list of prompts.
Return to Program-Service Setting-Auto. Attn. Setting Menu:
Enter The Number : = 1
Program - Service Setting - Auto. Attn. Setting - Department Dialing Menu
128
1. Department Dialing
2. Operator's Parameters
3. Alternate Extension
1. Department Dialing No.1 [ ] := 102
2. Department Dialing No.2 [ ] := 104
3. Department Dialing No.3 [ ] := 115
4. Department Dialing No.4 [ ] := 136
5. Department Dialing No.5 [ ] := 107
6. Department Dialing No.6 [ ] := 108
7. Department Dialing No.7 [ ] := 109
8. Department Dialing No.8 [ ] := 110
9. Department Dialing No.9 [ ] := 111
Installation Manual
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Troubleshooting
