Trunk Service (Universal Port); Voice Mail Service - Panasonic KX-NS700 Feature Manual

3.2.1.44 Trunk Service (Universal Port)

Description
Allows call handling features to behave differently depending on the trunk group that the calls are received on.
A service can be assigned to each trunk group, including: Voice Mail, Automated Attendant, Interview, Custom
Service, and Transfer to Mailbox. Custom Service is the most flexible of all the services because it allows
access to the other services by pressing one key.
Note
For caller convenience, we recommend programming all trunk groups to use Custom Service as the
Incoming Call Service (® 3.2.1.15 Custom Service).
PC Programming Manual References
Section 22 UM Configuration—[3] UM Extension / Trunk Service
Feature Manual References
3.2.1.3 Automated Attendant (AA)
3.2.1.15 Custom Service
3.2.1.24 Interview Service
3.2.1.43 Transfer to Mailbox

3.2.1.45 Voice Mail Service

3.2.1.45 Voice Mail Service
Description
Is a message recording service that allows callers to leave messages for subscribers. They can dial mailbox
numbers directly or "spell" the name of the desired party using the dial keys on their telephones
(® 3.2.1.16 Dialling by Name). Once the caller has dialled an appropriate number, the Unified Messaging
system transfers the caller to the party.
Callers will reach Voice Mail service when:
a.
The Incoming Call Service of a trunk group or port is set to "Voice Mail Service".
® 22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group—
and Break Mode - Incoming Call Service
b.
The call service of a Holiday is set to "Voice Mail Service".
® 23.4 UM Configuration—[4-4] Service Settings—Holiday Table—
c.
They press [#6] (Voice Mail Service Access Command) during a call.
d.
A Custom Service or Personal Custom Service option is set to transfer callers to Voice Mail service.
® 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—External MSG Delivery/Auto FWD/
Personal Custom Serv—
® 23.3 UM Configuration—[4-3] Service Settings—Custom Service
e.
A subscriber transfers the caller to Voice Mail service.
PC Programming Manual References
Section 22 UM Configuration—[3] UM Extension / Trunk Service
Personal Custom Service
3.2.1 System Features
Day, Night, Lunch,
Service
Feature Manual 355