Voice Mail Assistant; Voice Mail Service - Panasonic KX-TVA50 Feature Manual

2.2.49 Voice Mail Service

A VPS service can be assigned to each trunk, including: Voice Mail service, Automated Attendant service,
Interview service, and Custom Service. Custom Service is the most flexible of all the services because it allows
access to the other services by pressing one key.
Note
For caller convenience, we recommend programming all trunks to use Custom Service as the Incoming
Call Service (see 2.2.16 Custom Service).
Programming Manual References
2.3 PORT/TRUNK Service

2.2.48 Voice Mail Assistant

Description
Voice Mail Assistant is a collection of VPS-related features that are available when using the KX-NCS Phone
Assistant series of applications. Voice Mail Assistant allows you to use your PC to play and delete messages,
save messages to your PC, transfer messages via e-mail, configure your mailbox, etc.
For more information about this feature, refer to the documentation included with Phone Assistant.
Conditions
•
Phone Assistant version 1.7 or later is required to use this feature.
•
This feature is not available for the System Manager and Message Manager.
2.2.49 Voice Mail Service
Description
Is a message recording service that allows callers to leave messages for subscribers. They can dial mailbox
numbers directly or "spell" the name of the desired party using the dial keys on their telephones (see
2.2.18 Dialing by Name). Once the caller has dialed an appropriate number, the VPS transfers the caller to
the party.
Callers will reach Voice Mail service when:
a.
The Incoming Call Service of a trunk or port is set to "Voice Mail Service" (see "Incoming Call Service" in
2.3.1.1 Call Service in the Programming Manual).
b.
The call service of a Holiday is set to "Voice Mail Service" (see "Service" in 2.4.2.1 Holiday Service No.
in the Programming Manual).
c.
They press [#6] (Voice Mail Service Access Command) during a call.
d.
A Custom Service or Personal Custom Service option is set to transfer callers to Automated Attendant
service (see 2.1.8 Personal Custom Service or 2.4.4 Custom Service in the Programming Manual).
e.
A subscriber transfers the caller to Voice Mail service.
Programming Manual References
2.3 PORT/TRUNK Service
34 Feature Manual Document Version 3.0 2010/06