RADVision Scopia XT Executive User Manual
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RADVision Scopia XT Executive User Manual

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Scopia XT Executive
User Guide
Version 3.1.1
For Solution 7.7, 8.0

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Summary of Contents for RADVision Scopia XT Executive

  • Page 1 Scopia XT Executive User Guide Version 3.1.1 For Solution 7.7, 8.0...
  • Page 2 If there is any software on removable media described in this publication, it is furnished under a license agreement included with the product as a separate document. If you are unable to locate a copy, please contact RADVISION Ltd and a copy will be provided to you.

  • Page 3: Table Of Contents

    Using the XT Remote Control Unit..............16 Pairing an XT Remote Control Unit with a XT Codec Unit......19 Using the Keyboard and Mouse to Control the Scopia XT Executive....... 21 Connecting to a Scopia XT Executive Used as a Room Endpoint...... 23 Switching Control Between Scopia XT Executive and Your Computer....24...
  • Page 4 Moderating a Videoconference Hosted by Another Scopia XT Series Endpoint....69 Ending a Videoconference as a Moderator............71 Remotely Setting an End Time for the Videoconference..........72 RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Table of Contents | ii...
  • Page 5 Resolving XT Remote Control Unit Problems............84 Restoring Default User Settings..............84 Resolving Problems Using Your Keyboard and Mouse to Control the Scopia XT Executive..86 Resolving Video or Audio Disruptions..............87 RADVISION | User Guide for Scopia XT Executive Version 3.1.1...

  • Page 6: About The Scopia Xt Series

    This allows quality video at much lower bit rates (selected models only). • Ability to host videoconferences locally with a high-capacity embedded MCU, without requiring an external MCU deployment (selected models only). RADVISION | User Guide for Scopia XT Executive Version 3.1.1 About the Scopia XT Series | 1...
  • Page 7 About the Models in the Scopia XT Series Product Line ......... page 3 • Comparing Between Scopia XT Series Models ..........page 7 RADVISION | User Guide for Scopia XT Executive Version 3.1.1 About the Scopia XT Series | 2...

  • Page 8: About The Models In The Scopia Xt Series Product Line

    Experience cost-effective HD videoconferencing with the Scopia XT4000 Series, which was designed specifically for small meeting rooms. The included camera has 5x with an option to upgrade to 10x. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 About the Scopia XT Series | 3...
  • Page 9 Depending on the XT Codec Unit used in your XT Telepresence deployment, you can inherit the features of the Scopia XT1200 or the Scopia XT5000. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 About the Scopia XT Series | 4...
  • Page 10 • Scopia XT Executive Designed as a professional personal endpoint, the Scopia XT Executive is an all-in-one HD videoconferencing desktop endpoint and PC monitor. The Scopia XT Executive fully integrates with your PC or Mac. Using a unique control application, you can place calls, join videoconferences, and navigate the system menus with your computer's keyboard and mouse.
  • Page 11 XT5000 Series codec. Figure 1-7 Scopia XT Meeting Center The XT5000, Scopia XT1200, and Scopia XT Executive can also locally host HD continuous presence videoconferences with their built-in MCU. You can choose a license of up to 4 or 9 participants.

  • Page 12: Comparing Between Scopia Xt Series Models

    Note Scopia XT Executive can host up to 4 participants only. Depending on your deployment and the model, you can locally host videoconferences with other endpoints (including H.323, SIP, Scopia XT Desktop clients, Scopia Mobile, and ISDN endpoints, if your deployment includes an ISDN gateway such as Scopia 100 Gateway) without relying on an external MCU.
  • Page 13 10/100/1000 Mbps connection Mbps speed Scopia Control Scopia Control Scopia Control Scopia Control Scopia Control Scopia Control Scopia Control (optional) (optional) (optional) (optional) RADVISION | User Guide for Scopia XT Executive Version 3.1.1 About the Scopia XT Series | 8...

  • Page 14: Getting Started

    Connecting a Computer to the Scopia XT Series ........page 10 • Selecting the Computer Display Resolution ..........page 12 • How to Control the Scopia XT Executive ..........page 13 • Performing Basic Configuration ............page 25 Initial Workflow for XT Series Users To quickly get started with your XT Series, follow the steps in this workflow.

  • Page 15: Connecting A Computer To The Scopia Xt Series

    Step 2 Connect your computer to the Scopia XT Executive to use the Scopia XT Executive as your computer's monitor, as described in “Connecting a Computer to the Scopia XT Series” on page Step 3 Configure the basic settings required to start using the XT Series, as described in “Performing...
  • Page 16 When you share content from the PC during a call, remote participants hear the computer's audio output. Note The audio input port supports both analog and digital optical audio. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Getting Started | 11...

  • Page 17: Selecting The Computer Display Resolution

    “Selecting the Computer Display Resolution” on page Step 4 To use your keyboard and mouse to control the Scopia XT Executive, continue with “Performing Basic Configuration” on page Selecting the Computer Display Resolution For optimal display quality, and to prevent the screen from flickering during the videoconference, set the computer display to one of the supported picture resolutions and refresh frequencies.

  • Page 18: How To Control The Scopia Xt Executive

    “Accessing Scopia XT Series Web Interface” on page 14). Before performing initial configuration, we recommend reading the following topics to familiarize yourself with how to control the XT Series: RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Getting Started | 13...

  • Page 19: Accessing Scopia Xt Series Web Interface

    Using the XT Remote Control Unit ............page 16 • Using the Keyboard and Mouse to Control the Scopia XT Executive ....page 21 Accessing Scopia XT Series Web Interface This procedure describes how to access the Scopia XT Series web interface. The Scopia XT Series supports the following internet browsers: •...

  • Page 20: Accessing The Scopia Xt Series Main Menu

    To access the endpoint's main menu using your keyboard and mouse, you must first perform the following procedures: Connect your computer to the Scopia XT Executive to use the Scopia XT Executive as your computer's monitor, as described in “Connecting a Computer to the Scopia XT Series” on...

  • Page 21: Using The Xt Remote Control Unit

    Alternatively, you can control the system using your keyboard and mouse (see “Using the Keyboard and Mouse to Control the Scopia XT Executive” on page 21 for details). The XT Remote Control Unit has an improved design and increases usability to give you a smoother and more efficient videoconferencing experience.
  • Page 22 Figure 2-5 The new XT Remote Control Unit RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Getting Started | 17...
  • Page 23 When entering characters with the XT Remote Control Unit, the current input method is displayed in the field you are in: RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Getting Started | 18...

  • Page 24: Pairing An Xt Remote Control Unit With A Xt Codec Unit

    Pairing an XT Remote Control Unit with a XT Codec Unit Perform this procedure if there are multiple Scopia XT Executive endpoints in the same room. Each XT Remote Control Unit is dedicated to one XT Codec Unit by pairing them. This is done by configuring the same numeric code in your XT Remote Control Unit and the system software.
  • Page 25 Using the keypad, type the number you just entered in the Remote control code field. Note You must always use two digits for a code. For example, to set the code to “1”, enter “01”. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Getting Started | 20...

  • Page 26: Using The Keyboard And Mouse To Control The Scopia Xt Executive

    Using the Keyboard and Mouse to Control the Scopia XT Executive You can fully integrate the Scopia XT Executive with your computer, using the Scopia XT Control utility. The Scopia XT Executive display functions as your computer's monitor, and you can control the endpoint with your keyboard and mouse.

  • Page 27: Before You Begin

    To access the endpoint's main menu using your keyboard and mouse, you must first perform the following procedures: Connect your computer to the Scopia XT Executive to use the Scopia XT Executive as your computer's monitor, as described in “Connecting a Computer to the Scopia XT Series” on...

  • Page 28: Connecting To A Scopia Xt Executive Used As A Room Endpoint

    Connecting to a Scopia XT Executive Used as a Room Endpoint If using the Scopia XT Executive as a room endpoint, you must first connect to Scopia XT Control before using your keyboard and mouse to control the Scopia XT Executive. The icon appears, indicating that authentication is required.

  • Page 29: Switching Control Between Scopia Xt Executive And Your Computer

    Select Authenticate using your computer mouse. Step 3 You can now control the Scopia XT Executive with your keyboard and mouse by selecting the Scopia XT Control icon in your taskbar: For tips on getting started and using the Scopia XT Control utility, see “Using the Keyboard...

  • Page 30: Performing Basic Configuration

    XT Control icon appears in your taskbar, indicating that the keyboard and mouse are being used to control your computer: To switch control to the Scopia XT Executive menus, select the Scopia XT Control icon. The Scopia XT Control icon on your taskbar becomes gray, indicating that the keyboard...

  • Page 31: Accessing The Quick Setup Procedure

    The quick setup wizard automatically appears when you turn the XT Codec Unit on for the first time. If the quick setup wizard is not displayed automatically, select Configure > Quick Setup from the Main Menu. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Getting Started | 26...

  • Page 32: Setting The System Name And Language

    “Installing Scopia XT Control” on page 33: To use your keyboard and mouse to control the Scopia XT Executive, install the Scopia XT Control utility. Setting the System Name and Language You can select the name of your XT Codec Unit, to be displayed on the monitors participating in the videoconference call (for example: Hong-Kong, or 9th-Floor-Room, or NY-Office).
  • Page 33 The list of languages is displayed. Scroll to the preferred language and press ok/menu. Step 4 Define whether the Scopia XT Executive will be used as a personal endpoint or a shared endpoint in the Use as field: •...

  • Page 34: Adjusting The Image Position

    If the image is centered correctly, skip this procedure and select Next. Figure 2-12 Examining the image position Step 2 Press 1 to align the top left corner. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Getting Started | 29...

  • Page 35: Configuring Network Settings

    “Accessing the Quick Setup Procedure” on page Note If you are modifying the network settings after initial setup, navigate to Configure > Network > GLAN 1 from the Main menu. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Getting Started | 30...
  • Page 36 Enter the fields as described in Table 2-4 on page Figure 2-14 Defining IP Settings Step 2 If you selected Manual, configure the following, as instructed by the system administrator: RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Getting Started | 31...

  • Page 37: Configuring Gatekeeper Settings

    If you are modifying these settings after initial setup, navigate to Configure > Network > H.323 from the Main menu. Procedure Step 1 Set the Use Gatekeeper list to Yes. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Getting Started | 32...

  • Page 38: Installing Scopia Xt Control

    Installing Scopia XT Control This procedures describes how to install Scopia XT Control, a small standalone program installed in Windows or Mac, which is used to control your Scopia XT Executive using your keyboard and mouse. For more information, see “Using the Keyboard and Mouse to Control the Scopia XT Executive”...
  • Page 39 Procedure Step 1 Access your computer content by selecting any area in your primary monitor. If you are using the Scopia XT Executive as your only monitor, select Minimize in the Configure Scopia XT Control window: Figure 2-16 Installing Scopia XT Control RADVISION | User Guide for Scopia XT Executive Version 3.1.1...
  • Page 40 Select Authenticate using your computer mouse. Step 8 You can now control the Scopia XT Executive with your keyboard and mouse by selecting the Scopia XT Control icon in your taskbar: RADVISION | User Guide for Scopia XT Executive Version 3.1.1...

  • Page 41: Remotely Setting The System Name And Language

    For tips on getting started and using the Scopia XT Control utility, see “Using the Keyboard and Mouse to Control the Scopia XT Executive” on page Remotely Setting the System Name and Language This procedure describes how to set the name and language of the endpoint from the Scopia XT Series web interface.

  • Page 42: Making Point-To-Point Video Calls

    • Use natural gestures and speak normally as in a real meeting. • Do not rustle paper or tap on the table. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 37...

  • Page 43: Dialing A Number Directly From The Endpoint

    You can perform this procedure with your XT Remote Control Unit as described below, or using your keyboard and mouse (for more information, see “Using the Keyboard and Mouse to Control the Scopia XT Executive” on page 21). RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 38...

  • Page 44: Dialing A Number From The Scopia Xt Series Web Interface

    This can be useful, for example, when you are moderating a call remotely. You can also do this from the endpoint interface (see “Dialing a Number Directly from the Endpoint” on page 38). RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 39...
  • Page 45 • Dial a contact in the phone book by selecting Make your call > Basic Options > Contacts. Choose the contact and select Call. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 40...

  • Page 46: Modifying The Default Call Settings

    “Dialing a Number Directly from the Endpoint” on page 38). • From the web interface, select Advanced Calling Options > Direct call. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 41...
  • Page 47 Select whether the call is Audio-Video or Audio-Only. Step 3 Dial the number, as follows: • Using the XT Remote Control Unit, press , or select Call and press ok/menu. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 42...

  • Page 48: Answering And Ending A Video Call

    • Using your computer's mouse, select Call (requires Scopia XT Control, as described in “Using the Keyboard and Mouse to Control the Scopia XT Executive” on page 21). • From the web interface, select Call. Answering and Ending a Video Call You can answer calls manually or set the system to answering the call automatically: •...

  • Page 49: Joining A Videoconference

    If you are using the Scopia XT Series's local LDAP server, you can add, edit, delete, and search for contacts, as described in this section. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 44...

  • Page 50: Adding And Modifying Contacts In The Phone Book

    From the XT Series web interface, select, Make your call > Basic Options > Recent Calls to add a recent number, or select Make your call > Contacts > Add Contact. Figure 3-5 Accessing recent calls and contacts RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 45...
  • Page 51 Entering contact dialing information from the web interface Step 3 Enter the required information, as described in Table 3-3 on page Figure 3-7 Entering general contact information RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 46...
  • Page 52 Select the default call rate to be used when calling this contact. Otherwise, the maximum available bandwidth is used. Step 5 From the web interface only, select Save. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 47...

  • Page 53: Searching For A Contact In The Phone Book

    Access the Contacts list as follows: • From the endpoint's main menu, select Contacts. • From the XT Series web interface, select Make your call > Contacts. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 48...

  • Page 54: About Video Layouts

    In a call, the monitor can split the screen to show both the participants' video (local and remote) and presentation (local or remote) in different windows, with the system menus displayed transparently: RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 49...
  • Page 55 You cannot view both at the same time. This option is only relevant if you are using Scopia XT Control. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 50...

  • Page 56: Changing The Video Layout During The Call

    The PoP (Picture out Picture) view shows up to three images of different size, presented side by side. The image on the left is larger, with two smaller images on the right. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 51...
  • Page 57 Layouts. Alternatively, press and hold the Layouts key (refer to Table 3-5 on page 51 layout descriptions). RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 52...

  • Page 58: Sharing Content

    This section details how to share a presentation or any other file from a PC. Whether your Scopia XT Executive is used as your computer's monitor or as a standalone endpoint, you can share your PC content with remote participants.

  • Page 59: Sharing Content During A Call

    • Select Present from the In-call menu. Access the call menu by double-clicking an empty area of the Scopia XT Executive menu (using Scopia XT Control) or pressing OK on the XT Remote Control Unit: RADVISION | User Guide for Scopia XT Executive Version 3.1.1...

  • Page 60: Saving Content From The Videoconference

    24). Step 2 Repeat the previous step to stop sharing the presentation. Saving Content from the Videoconference During a videoconference, you can save the following content from the Scopia XT Executive to access on your computer: • Presentation screen shots •...
  • Page 61 Alternatively, press Backspace, or CTRL+SHIFT+1 on your keyboard. Right-click the Scopia XT Control icon that appears in your taskbar, and select Open Presentation. Figure 3-17 Opening the generated presentation RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 56...

  • Page 62: Controlling Your Video And Audio

    Muting the Microphone ..............page 59 • Connecting Headphones to the Scopia XT Executive ........page 60 Blocking Video From the Scopia XT Series During a call, you can block and unblock your local video. When you are using the Scopia XT Executive's embedded camera during a call, the LED on the camera is turned on.

  • Page 63: Adjusting The Volume

    The LED on the Scopia XT Executive's embedded camera turns off to indicate that video from this camera is blocked. The system sends a pre-defined image to the remote endpoint, indicated by the icon on your display. You can configure your Scopia XT Series to block video input from your local endpoint by default at the start of each call.

  • Page 64: Muting The Microphone

    Mute key on the XT Remote Control Unit to mute the embedded microphone or press the Mute button on the optional Microphone Pod. • Press ok/menu to access the In-call menu and select Mute: RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 59...

  • Page 65: Connecting Headphones To The Scopia Xt Executive

    Figure 3-21 In-Call menu The LED on the Scopia XT Executive's camera starts blinking to indicate that the embedded microphone is muted during a call, and the icon appears on the display. To unmute, repeat the procedure described above. The icon disappears from the display.
  • Page 66 Figure 3-22 Connecting Headphones to the Scopia XT Executive RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Making Point-to-Point Video Calls | 61...

  • Page 67: Hosting Videoconferences

    Moderating a Videoconference Hosted by Another Scopia XT Series Endpoint ..page 69 • Ending a Videoconference as a Moderator ..........page 71 • Remotely Setting an End Time for the Videoconference ......page 72 RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Hosting Videoconferences | 62...

  • Page 68: Starting A Locally Hosted Videoconference

    “Dialing a Number from the Scopia XT Series Web Interface” on page Step 3 Repeat steps according to the number of participants allowed in your system. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Hosting Videoconferences | 63...

  • Page 69: Changing The Video Layout From The Scopia Xt Series Mcu Edition

    Continuous Presence (CP) 2, CP3, CP4, CP7, CP8, and CP9. Note The Scopia XT Executive can host up to 4 participants. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Hosting Videoconferences | 64...
  • Page 70 From the endpoint interface, select Meeting > Layouts from the videoconference menu (see Figure 4-1 on page 65). • From the XT Series web interface, select select Meeting Call > Settings > Display. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Hosting Videoconferences | 65...

  • Page 71: Moderating A Hosted Videoconference

    Access the active videoconference: • From the XT Series web interface, select Make your call > Meeting Call. • From the endpoint, press ok/menu > Meeting during a videoconference: RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Hosting Videoconferences | 66...
  • Page 72 “Blocking Video From the Scopia XT Series” on page – Mute your microphone so that participants cannot hear you (for more information, “Muting the Microphone” on page RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Hosting Videoconferences | 67...
  • Page 73 Select to mute the selected endpoint. Make Lecturer Select to assign the participant as the lecturer. All participants in the conference can see only this participant's video. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Hosting Videoconferences | 68...

  • Page 74: Moderating A Videoconference Hosted By Another Scopia Xt Series Endpoint

    From the endpoint, press ok/menu on the XT Remote Control Unit and select Meeting. • From the XT Series web interface, select Make your call > Meeting Call. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Hosting Videoconferences | 69...
  • Page 75 All participants see only the video of the selected endpoint. • Select Disconnect to disconnect the endpoint. • For your endpoint, you can also mute your endpoint and view information such as the call rate. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Hosting Videoconferences | 70...

  • Page 76: Ending A Videoconference As A Moderator

    XT Remote Control Unit, or select Disconnect in the Meeting menu. If your system is set to Confirm disconnection, press ok/menu to confirm (for details, see “Confirming Call Disconnections” on page 77). RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Hosting Videoconferences | 71...

  • Page 77: Remotely Setting An End Time For The Videoconference

    Interface” on page Step 2 Select Make your call > Conference > Settings > Scheduling. The Scheduling page appears. Figure 4-10 Setting end date and time RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Hosting Videoconferences | 72...
  • Page 78 Step 3 Enter the end time and date in the Day, Month, Year, Hour, and Minutes fields. Step 4 Select Save. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Hosting Videoconferences | 73...

  • Page 79: Customizing Your User Experience

    SNMP management. To modify the web username and password for the Scopia XT Series, see Administrator Guide for SCOPIA XT Series. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Customizing Your User Experience | 74...

  • Page 80: Setting Call Answering Preferences

    You can configure the system to, for example, always automatically answer calls when the endpoint menu is displayed on the Scopia XT RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Customizing Your User Experience | 75...
  • Page 81 If the system is in a call, it displays a notification about another incoming call, allowing you to accept it. When you are already RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Customizing Your User Experience | 76...

  • Page 82: Confirming Call Disconnections

    From the endpoint's main menu, select Configure > Calling. Figure 5-3 Calling preferences Step 2 Set Confirm Disconnect to Yes. Step 3 From the web interface only, select Save. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Customizing Your User Experience | 77...

  • Page 83: Blocking An Incoming Call

    From the XT Series web interface, select Basic Settings > Call-Answer Mode > General. • From the endpoint's main menu, select Configure > Calling. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Customizing Your User Experience | 78...

  • Page 84: Blocking Video Input By Default

    From the XT Series web interface, select Basic Settings > Call-Answer Mode > General. • From the endpoint's main menu, select Configure > Calling. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Customizing Your User Experience | 79...

  • Page 85: Activating The Screen Saver

    You can activate the screen saver at any moment by pressing the Power key on the XT Remote Control Unit. When your Scopia XT Executive is used as your computer's main monitor, the screen saver does not start automatically. Therefore, we recommend modifying your computer's screen saver settings in the control panel.

  • Page 86: Troubleshooting The Scopia Xt Series

    (for more information, see “Using the Keyboard and Mouse to Control the Scopia XT Executive” on page 21). RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Troubleshooting the Scopia XT Series | 81...
  • Page 87 To view additional system information such as IP addresses and the gatekeeper's registration status from the endpoint, press the Back key and select System Status. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Troubleshooting the Scopia XT Series | 82...

  • Page 88: Resolving Monitor Display Problems

    Make sure the XT Codec Unit output is properly connected to the monitor input. Make sure the monitor/DVI cable is connected properly at both ends. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Troubleshooting the Scopia XT Series | 83...

  • Page 89: Resolving Problems Viewing Computer Content

    If you still experience problems, reconfigure the XT Remote Control Unit code to be a number between 01-04, inclusive. Restoring Default User Settings This procedure explains how to restore the default settings if necessary, from the endpoint itself. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Troubleshooting the Scopia XT Series | 84...
  • Page 90 Enter your four-digit PIN code, and press ok/menu. The default PIN code is 1234. Step 6 Select Utilities > Restore System > Factory Defaults. RADVISION | User Guide for Scopia XT Executive Version 3.1.1 Troubleshooting the Scopia XT Series | 85...

  • Page 91: Resolving Problems Using Your Keyboard And Mouse To Control The Scopia Xt Executive

    You cannot control the endpoint with your keyboard and mouse due to a failure to connect to Scopia XT Control, indicated by the icon. You can also check the Scopia XT Control connection status in the Scopia XT Executive web interface, from the home page: Figure 6-5...

  • Page 92: Resolving Video Or Audio Disruptions

    Solution Verify that only your computer is connected. Possible Causes If using the Scopia XT Executive as a room endpoint, the computer must be authenticated by Scopia XT Control each time it is connected. The icon indicates that authentication is required.
  • Page 93 This document is not part of a contract or license as may be expressly agreed. RADVISION is a registered trademark of RADVISION, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2013 RADVISION, Ltd.

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