RADVision Scopia XT Deployment Manual

RADVision Scopia XT Deployment Manual

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Scopia XT Desktop Server for IP
Office
Deployment Guide
Version 8.2.1
For Solution 8.2

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Summary of Contents for RADVision Scopia XT

  • Page 1 Scopia XT Desktop Server for IP Office Deployment Guide Version 8.2.1 For Solution 8.2...
  • Page 2 RADVISION Ltd reserves the right to revise this http://www.radvision.com publication and make changes without obligation to notify any person of such revisions or changes. RADVISION Deployment Guide for Scopia XT Desktop Server for IP Office Notices | 2 Version 8.2.1...
  • Page 3: Table Of Contents

    Chapter 2: Planning your Scopia XT Desktop Server Deployment Minimum Requirements and Specifications of Scopia XT Desktop Server ............. 7 Planning the Topology of Scopia XT Server for IP Office with Scopia XT Desktop ........9 Deploying Scopia XT Desktop Server with Dual-NIC ..................10 Planning your Bandwidth Requirements ......................
  • Page 4 Chapter 5: Securing Your Scopia XT Desktop Deployment Protecting Meetings with a PIN ........................36 Securing Web Connections and Media Traffic to Scopia XT Desktop Server ..........37 Deployment Guide for Scopia XT Desktop Server for IP Office Table of Contents | 4...
  • Page 5: Chapter 1: About Scopia Xt Desktop Server For Ip Office

    Chapter 1 | About Scopia XT Desktop Server for IP Office Scopia XT Desktop Server extends the capabilities of videoconferences hosted on the Scopia XT Server for IP Office by enabling Scopia XT Desktop Clients and Scopia Mobile devices to join.
  • Page 6 • Scopia XT Desktop Application Server (Tomcat) The underlying Scopia XT Desktop web server and application server is implemented by Tomcat. It serves as the update server, the Scopia Content Slider server and the Scopia XT Desktop web portal. • Scopia Content Slider server Part of the Tomcat Application Server, it stores the data already presented in the videoconference and makes it available for participants to view during the meeting.
  • Page 7: Chapter 2: Planning Your Scopia Xt Desktop Server Deployment

    When planning your Scopia XT Desktop Server deployment, consider the following: • Will most Scopia XT Desktop Clients connect to videoconferences from within the enterprise, or from outside? For example, if there are many internal Scopia XT Desktop Clients, consider placing a dedicated Conference Server in the enterprise.
  • Page 8 VMware. Web browsers (for the Scopia XT Desktop Server Administration): Scopia XT Desktop is tested with the latest internet browser versions available at the time of release. • Internet Explorer 6 or later (Windows) • Firefox 20 or later (Mac and Windows) •...
  • Page 9: Planning The Topology Of Scopia Xt Server For Ip Office With Scopia Xt Desktop

    For example, when you start a videoconference with the XT Server hosting the call, you can add other participants by asking them to connect via a web link to the Scopia XT Desktop Server, which would automatically install and launch Scopia XT Desktop Client on their computers, or Scopia Mobile on their mobile devices.
  • Page 10: Deploying Scopia Xt Desktop Server With Dual-Nic

    11). In this case, configure the Scopia XT Desktop IP address to represent the NIC behind the firewall. For the Scopia XT Desktop public address, use a DNS name which resolves to the NIC outside the firewall, and is accessible both inside and outside the enterprise.
  • Page 11: Planning Your Bandwidth Requirements

    Figure 4: Scopia XT Desktop Server with a dual-NIC deployment Scopia XT Desktop Clients can connect to the Scopia XT Desktop Server either by an IP address or a DNS name. In many deployments the Scopia XT Desktop Server IP address is not accessible to clients outside the enterprise due to NAT or firewall restrictions.
  • Page 12: Calculating Scopia Xt Desktop Bandwidth Usage

    Calculating Scopia XT Desktop Bandwidth Usage This topic describes how to calculate the bandwidth required for adding Scopia XT Desktop Clients and Scopia Mobile devices to a videoconference hosted on the Scopia XT Server for IP Office using it's built- in MCU (see...
  • Page 13: Ports To Open On Scopia Xt Desktop

    For example, if the defined call rate is 384 kbps, each participant uses 384 kbps for uploading and 384 kbps for downloading. So if 5 Scopia XT Desktop participants connect to a videoconference from the external internet at 384 kbps, the bandwidth for these participants is 384 x 5 = 1920 kbps for upload and 1920 kbps for download.
  • Page 14 Figure 7: Locating the Scopia XT Desktop Server in the DMZ When opening ports between the DMZ and the enterprise on the Scopia XT Desktop Server, use the following as a reference: • When opening ports that are both in and out of the Scopia XT Desktop Server, see...
  • Page 15 Table 2: Bidirectional Ports to Open Between the Scopia XT Desktop Server and the Enterprise Result of Port Range Protocol Destination Functionality Required Blocking Port 1024- 65535 Scopia XT Server Enables connection to Cannot connect to Mandatory (H.245/ for IP Office...
  • Page 16 Table 4: Inbound Ports to Open from the Enterprise to the Scopia XT Desktop Server Port Result of Blocking Protocol Destination Functionality Required Range Port Web client Provides access to the Cannot access the Mandatory if using (HTTP) Scopia XT Desktop Server Scopia XT Desktop HTTP.
  • Page 17: Limiting Port Ranges On The Scopia Xt Desktop Server

    Server the UDP ports are blocked Limiting Port Ranges on the Scopia XT Desktop Server About this task This section provides instructions of how to limit the following port ranges on the Scopia XT Desktop Server: Navigation • Limiting the UDP Port Range for RTP/RTCP on the Scopia XT Desktop Server on page 17 •...
  • Page 18: Limiting The Tcp Port Range For H.245/Q.931 On The Scopia Xt Desktop Server

    To provide additional security for your firewall, you can limit this range. For each conference, the Scopia XT Desktop Server uses 2 ports. In addition, add extra ports for: • Add 2 ports for each participating Scopia XT Desktop Client client.
  • Page 19: Chapter 3: Installing The Scopia Xt Desktop Server

    Follow this procedure to install the Scopia XT Desktop Server. Before you begin To enable Scopia XT Desktop to work with the Scopia XT Server for IP Office, your XT Server must have two licenses: an MCU license and a Scopia XT Desktop license.
  • Page 20 3. Select Next and accept the license agreement. 4. Enter the IP address or DNS name of the Scopia XT Server for IP Office which hosts videoconferences with its built-in MCU in the XT Server Address window, and select Next.
  • Page 21 Ports to Open on Scopia XT Desktop on page 13 8. In the Hostname Configuration window specify the public name of the Scopia XT Desktop Server, to be used later as part of the URL sent to Scopia XT Desktop Clients to connect to videoconferences.
  • Page 22 9. Select Install in the Ready to Install the Program window. 10. Select Finish. 11. If the local Windows Firewall is active on the Scopia XT Desktop Server, two core services which must have permission to communicate through the firewall. Navigate to the Windows Firewall Control Panel...
  • Page 23: Chapter 4: Configuring Your Deployment

    This section describes how to access the Scopia XT Desktop Administration web interface, configure your Scopia XT Desktop, define a local administrator account, and verify that the Scopia XT Server for IP Office and Scopia XT Desktop are successfully connected.
  • Page 24: Defining An Administrator Account

    Connecting Scopia XT Desktop with the XT Server About this task This section describes how to connect the Scopia XT Desktop Server with the Scopia XT Server for IP Office with its built-in MCU. Deployment Guide for Scopia XT Desktop Server for IP Office Configuring Your Deployment | 24 Version 8.2.1...
  • Page 25 3. Enter the IP address of the XT Server with its built-in MCU in the Management Address field. Figure 15: Setting the address of the managing Scopia XT Server for IP Office 4. For dual-NIC deployments only, select the correct NIC address from the drop-down menu for...
  • Page 26: Verifying Scopia Xt Desktop Server Installation And Connection With Other Components

    Procedure 1. To verify that Scopia XT Desktop Server is connected to the Scopia XT Server for IP Office, select Status in the sidebar. 2. View the connection status for each server or component. If necessary, select any red indicators to view further error information.
  • Page 27: Defining A Local Directory Of Endpoints

    This list of endpoints is displayed when users select Moderate > Invite in their virtual room window in Scopia XT Desktop Client. Procedure 1. Access the Scopia XT Desktop Server Administration web interface. 2. Select Directory and Authentication icon in the sidebar. 3. Select the Directory tab.
  • Page 28: Defining Bandwidth Settings In Scopia Xt Desktop Server

    Select the Delete button. Defining Bandwidth Settings in Scopia XT Desktop Server About this task This section details how to define the maximum bandwidth used between the Scopia XT Desktop Client and the Scopia XT Desktop Server. Procedure 1. Access the Scopia XT Desktop Server Administration web interface.
  • Page 29 Other Client Connection Settings About this task This section details how to define the public address of the Scopia XT Desktop Server, which is pushed to Scopia XT Desktop Clients participating in a videoconference on that server. You can also define Scopia XT Desktop Server's size of network packets (MTU size). The MTU, or Maximum Transmission Unit, is the maximum size of data packets sent around your network.
  • Page 30: Enabling Or Disabling Scopia Xt Desktop Client Features

    Enabling or Disabling Scopia XT Desktop Client Features About this task This section describes how to enable or disable features in the Virtual Room window of the Scopia XT Desktop Client for all users logged in to the Scopia XT Desktop Server. You can: •...
  • Page 31 4. Enter the fields as described in Table 7: Settings for the Scopia XT Desktop Client Virtual Room window on page 31. Table 7: Settings for the Scopia XT Desktop Client Virtual Room window Field Description Enable Desktop Sharing Determines whether participants can share their PC desktop content with others in the videoconference.
  • Page 32: Rolling-Out Scopia Xt Desktop Client To End Users

    Enter the fields as described in Table 9: Defining security settings between Scopia XT Desktop Server and Scopia XT Desktop Client on page 32. Table 9: Defining security settings between Scopia XT Desktop Server and Scopia XT Desktop Client Field Description Encrypt Media...
  • Page 33: Minimum Requirements For Scopia Xt Desktop Client

    35 Minimum Requirements for Scopia XT Desktop Client This section details the minimum hardware and software requirements of the Scopia XT Desktop Client The minimum hardware requirements for the Scopia XT Desktop Client depend on the video resolution.
  • Page 34: Installing Scopia Xt Desktop Client Locally On A Pc

    • Connect a video camera or webcam to your computer. Procedure 1. To activate Scopia XT Desktop for the first time, go to the Scopia XT Desktop web portal page at http://<Scopia XT Desktop domain name>/scopia 2. Select Updates in the top-right corner of the web portal.
  • Page 35: Centrally Deploying Scopia Xt Desktop Clients In Your Organization

    Centrally Deploying Scopia XT Desktop Clients in your Organization About this task You can push Scopia XT Desktop Clients simultaneously to end users using one of these standard Microsoft server tools: • Microsoft Active Directory (AD) • Microsoft Systems Management Server (SMS).
  • Page 36: Protecting Meetings With A Pin

    • Install certificates on the Conference Server to encrypt the media travelling between Scopia XT Desktop Clients and the Scopia XT Desktop Server. These certificates also secure all web traffic to the Scopia XT Desktop Server, for example, when you access the server’s web administration user interface or when a user accesses their meeting portal.
  • Page 37: Securing Web Connections And Media Traffic To Scopia Xt Desktop Server

    Desktop Server About this task This procedure explains how to secure all web traffic to the Scopia XT Desktop Server with HTTPS, including the administrator interface and user portals. This also secures the actual media (audio and video) of any videoconferences which take place.
  • Page 38 Figure 29: Adding a certificate to Scopia XT Desktop Server 3. Select Apply. 4. Select Add Certificate to upload an existing signed certificate. 5. Stop the service Scopia XT Desktop Conference Server. 6. Navigate to <SD_install_dir>\Confsrv 7. Run the Certificate Configuration Utility by launching CertificateConfiguration.exe file.
  • Page 39 15. Start the service Scopia XT Desktop Conference Server. 16. Select Restart Services. 17. Change the URL in the Invitations section of the Scopia XT Desktop Administration web interface to use the secure HTTPS protocol: a. Log into the Scopia XT Desktop Administration web interface.
  • Page 40 About Radvision Radvision, an Avaya company, is a leading provider of videoconferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visual communications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward with unique technologies that harness the power of video, voice, and data over any network.

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