RADVision Scopia XT Series User Manual
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RADVision Scopia XT Series User Manual

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Scopia XT Executive
User Guide
Version 3.2
For Solution 7.7, 8.0.x, 8.2

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Summary of Contents for RADVision Scopia XT Series

  • Page 1 Scopia XT Executive User Guide Version 3.2 For Solution 7.7, 8.0.x, 8.2...
  • Page 2 User Guide for Scopia XT Executive Version 3.2 , June guide is made either by RADVISION Ltd or its agents. 9, 2013 RADVISION Ltd reserves the right to revise this http://www.radvision.com...

  • Page 3: Table Of Contents

    Table of Contents Chapter 1: About the Scopia XT Series About the Models in the Scopia XT Series Product Line ................. 7 Comparing Between Scopia XT Series Models ..................... 11 Chapter 2: Getting Started Initial Workflow for XT Series Users .......................13 Connecting a Computer to the Scopia XT Series ..................
  • Page 4 Starting a Locally Hosted Videoconference ....................78 Hiding your Video and Audio from the Videoconference ................80 Changing the Video Layout from the Scopia XT Series MCU Edition ............80 Moderating a Hosted Videoconference ......................83 Moderating a Videoconference Hosted by Another Scopia XT Series ............85 Ending a Videoconference ..........................
  • Page 5 Enabling Do Not Disturb to Block All Incoming Calls ..................93 Blocking Video Input by Default ........................95 Activating the Screen Saver ........................... 96 Chapter 7: Troubleshooting the Scopia XT Series Viewing System Information for Customer Support ..................97 Resolving Monitor Display Problems ......................99 Resolving Problems Viewing Computer Content ..................

  • Page 6: Chapter 1: About The Scopia Xt Series

    This section provides an overview of the general features and capabilities available in the different Scopia XT Series models...

  • Page 7: About The Models In The Scopia Xt Series Product Line

    This section provides an overview of each model in the Scopia XT Series product line. For more information about the features and capabilities available for Scopia XT Series endpoints, see...
  • Page 8 Includes a high-quality camera (10x optical zoom, and an additional 4x digital zoom) – The 3-way Microphone Pod provides superb signal-to-noise ratios. You can also add a second microphone for unparalleled large room coverage. User Guide for Scopia XT Executive Version 3.2 About the Scopia XT Series | 8...
  • Page 9 PC or Mac. Using a unique control application, you can place calls, join videoconferences, and navigate the system menus with your computer's keyboard and mouse. The XT Remote Control Unit can be used as well. User Guide for Scopia XT Executive Version 3.2 About the Scopia XT Series | 9...
  • Page 10 MCU. You can choose a license of up to 4 or 9 participants. Important: Scopia XT Executive can host up to four participants only. User Guide for Scopia XT Executive Version 3.2 About the Scopia XT Series | 10...

  • Page 11: Comparing Between Scopia Xt Series Models

    This section provides a comparison between the models of the Scopia XT Series product line. For an overview of each model, see About the Models in the Scopia XT Series Product Line on page 7.
  • Page 12 Table 1: Differences in features for models in the Scopia XT Series Scopia Scopia XT5000 Scopia XT4000 Scopia Scopia XT Scopia XT XT5000 Series XT1200 Telepresence Executive Feature Maximum HD 1080p 60fps 720p 60 fps 720p 60fps 1080p 30fps 1080p x3 at 60...

  • Page 13: Chapter 2: Getting Started

    Your system administrator should install and activate your XT Series. For details, see the following documentation: • Quick Setup Guide for Scopia XT Series: Explains the simplest configuration necessary for the system to work properly. • Safety Instructions leaflet for Scopia XT Series •...

  • Page 14: Connecting A Computer To The Scopia Xt Series

    For example, you can block others from seeing your video by default, define when the system answers calls, or request a confirmation prompt before calls are disconnected. Connecting a Computer to the Scopia XT Series About this task This procedure describes how to connect computers that are equipped with a DVI-out or VGA-out connector.
  • Page 15 XT Codec Unit and connect the other end of the cable to the computer. Figure 8: Connecting a computer to Scopia XT Series • For computers with a VGA output connector, use the included DVI to VGA adapter.

  • Page 16: Selecting The Computer Display Resolution

    Figure 9: Connecting the computer's audio to the XT Codec Unit 3. Continue with setting the display resolution, as described in Selecting the Computer Display Resolution on page 16. 4. To use your keyboard and mouse to control the Scopia XT Executive, continue with Performing Basic Configuration on page 29.

  • Page 17: How To Control The Scopia Xt Executive

    Name Resolution WSGA 1440x900 UVGA 1280x960 WXGA 1280x768/ 1280x800 720p 1280x720 1024x768 SVGA 800x600 640x480 3. Select Apply. 4. Select the refresh frequency rate from the Screen refresh rate field. See Table 3: Resolution and refresh rates on page 17 for the supported resolution and refresh rates. Table 3: Resolution and refresh rates Analog Refresh Rate Frequency Name...

  • Page 18: Accessing Xt Series Web Interface

    Before performing initial configuration, we recommend reading the following topics to familiarize yourself with how to control the XT Series: Navigation • Accessing XT Series Web Interface on page 18 • Accessing the Main Menu of the XT Series on page 19 •...

  • Page 19: Accessing The Main Menu Of The Xt Series

    Important: We recommend changing the default credentials after logging in for the first time, as described in the Administrator Guide for Scopia XT Series. 3. (Optional) Select the web interface language from the Language list. 4. Select Login. Accessing the Main Menu of the XT Series...

  • Page 20: Using The Xt Remote Control Unit

    3. Access the endpoint's main menu by pressing ok/menu on the XT Remote Control Unit. If you are using Scopia XT Control, select the Scopia XT Control icon on your taskbar. 4. The system home page appears on the monitors, and you can access the following menus: •...
  • Page 21 Alternatively, you can control the system using your keyboard and mouse (see Using the Keyboard and Mouse to Control the Scopia XT Executive on page 24 for details). The XT Remote Control Unit has an improved design and increases usability to give you a smoother and more efficient videoconferencing experience.
  • Page 22 Figure 12: The new XT Remote Control Unit Use the XT Remote Control Unit to navigate through system menus, as follows: • Scroll through menus and options using the arrow keys and pressing the ok/menu key. Important: Use the ok/menu key to select an item or a specific option, such as when choosing the interface language.

  • Page 23: Pairing An Xt Remote Control Unit With A Xt Codec Unit

    You can also switch between ABC, abc, and 123 input methods by pressing 1/a/A repeatedly while the cursor is in the input field. Pairing an XT Remote Control Unit with a XT Codec Unit About this task Perform this procedure if there are multiple Scopia XT Executive endpoints in the same room. Each XT Remote Control Unit is dedicated to one XT Codec Unit by pairing them.

  • Page 24: Using The Keyboard And Mouse To Control The Scopia Xt Executive

    4. On the XT Remote Control Unit, press the * and # keys simultaneously until the red led blinks twice. Figure 14: Setting the code on the XT Remote Control Unit 5. Using the keypad, type the number you just entered in the Remote control code field. Important: You must always use two digits for a code.
  • Page 25 Connect your computer to the Scopia XT Executive to use the Scopia XT Executive as your computer's monitor, as described in Connecting a Computer to the Scopia XT Series on page 14. Perform the initial setup described in Performing Basic Configuration on page 29.
  • Page 26 Important: When your computer is connected to Scopia XT Executive, the system menus are automatically activated when you receive an incoming call to easily allow you accept or reject the call. 2. For a list of basic functions using Scopia XT Control, see the following table: Table 4: Basic functions using Scopia XT Control Using your Using XT Remote...

  • Page 27: Connecting To A Scopia Xt Executive Used As A Room Endpoint

    Before you begin Connect your computer as described in Connecting a Computer to the Scopia XT Series on page 14. Procedure 1. Enter the user code displayed in your Scopia XT Control page (see...

  • Page 28: Switching Control Between Scopia Xt Executive And Your Computer

    Figure 16: Entering the user code (example) 2. Select Authenticate using your computer mouse. 3. You can now control the Scopia XT Executive with your keyboard and mouse by selecting Scopia XT Control icon in your taskbar: For tips on getting started and using the Scopia XT Control utility, see Using the Keyboard and Mouse to Control the Scopia XT Executive on page 24.

  • Page 29: Performing Basic Configuration

    Before you perform basic configuration for the XT Series, your system administrator should install and activate your XT Series (for details, see the Quick Setup Guide for Scopia XT Series, the Installation Guide for Scopia XT Series, and Safety Instructions leaflet for Scopia XT Series.

  • Page 30: Accessing The Quick Setup Procedure

    Accessing the Quick Setup Procedure About this task Access the quick setup procedure to define basic settings for your Scopia XT Series, such as the system's name, language, and network settings. Follow the tasks of the quick setup procedure in the order they are presented.

  • Page 31: Setting The System Name And Language

    35: Define your system's network settings to allow you to place and receive calls. • Configuring Gatekeeper Settings on page 37: If your Scopia XT Series works in conjunction with a gatekeeper, configure gatekeeper-related settings. • Installing Scopia XT Control on page 38: To use your keyboard and mouse to control the Scopia XT Executive, install the Scopia XT Control utility.
  • Page 32 You can also select the country in which the system is located and the language in which the system menus are displayed. After initial setup, you can modify these settings by selecting Configure > General from the Main menu, or from the web interface as described in Remotely Setting the System Name and Language on page Before you begin...

  • Page 33: Adjusting The Image Position

    • Room endpoint: Select if the Scopia XT Executive is shared between multiple users. Any user can connect their laptop. Authentication for the Scopia XT Control utility is required each time you connect a computer to the Scopia XT Executive. 5.
  • Page 34 Figure 19: Examining the image position 2. Press 1 to align the top left corner. Figure 20: Adjusting the image position 3. Use the arrow keys on the XT Remote Control Unit to position the image, and then press ok/menu. 4.

  • Page 35: Configuring Network Settings

    If you are modifying the network settings after initial setup, navigate to Configure > Network > GLAN 1 from the Main menu. For more information, see Installation Guide for Scopia XT Series. Before you begin This procedure is performed as part of the Quick Setup Wizard, after Adjusting the Image Position page 33.
  • Page 36 Figure 21: Defining IP Settings 2. If you selected Manual, configure the following, as instructed by the system administrator: Table 5: Configuring IP addresses Field Name Description IP address Enter the system static IP address here, used for accessing and managing the system.

  • Page 37: Configuring Gatekeeper Settings

    A gatekeeper routes audio and video H.323 calls by resolving dial strings (H.323 alias or URI) into the IP address of an endpoint, and handles the initial connection of calls. If your Scopia XT Series works in conjunction with a gatekeeper, configure gatekeeper-related settings as described in this procedure.

  • Page 38: Installing Scopia Xt Control

    • Perform the following procedures: Connect your computer to the Scopia XT Executive to use the Scopia XT Executive as your computer's monitor, as described in Connecting a Computer to the Scopia XT Series on page Perform the initial setup described in Performing Basic Configuration on page 29.
  • Page 39 Figure 23: Installing Scopia XT Control 2. Access the XT Series web interface, as described in Accessing XT Series Web Interface page 18. 3. Find XT Control in the Home page and select Create (Figure 24: Installing Scopia XT Control for Windows on page 39).

  • Page 40: Remotely Setting The System Name And Language

    You can also configure the endpoint to use alternate system name, such as the SIP username, on both the titlebar and on the monitors participating in the videoconference call, as described in Administrator Guide for Scopia XT Series. Procedure 1. Access the name and language settings: •...
  • Page 41 Figure 26: Basic Settings page 2. Enter the name of the XT Series in the System Name field. 3. Select the required language from the Language list. 4. From the web interface only, select Save. User Guide for Scopia XT Executive Version 3.2 Getting Started | 41...

  • Page 42: Chapter 3: Starting A Videoconference

    Chapter 3 | Starting a Videoconference You can start a videoconference on the Scopia XT Series in several ways. This chapter outlines how to dial to other endpoints in different modes, how to answer and end a meeting, and how to perform tasks during a videoconference, such as sharing content or changing your layout.

  • Page 43: Managing The Phone Book

    About this task If you are using the Scopia XT Series's local LDAP server, you can add a new contact to the phonebook and update your phone book with the latest changes in your contact’s information. You can do this procedure from the endpoint itself or from the XT Series web interface.
  • Page 44 Figure 27: Accessing recent calls and contacts Important: You can also choose a contact to edit, from either the Recent Calls or Contact list. 2. Select the Plus icon next to Insert number. Figure 28: Entering contact dialing information from the web interface 3.
  • Page 45 Figure 29: Entering general contact information Table 6: Entering contact's basic information Field Name Description Contact type Select the type from the list: • Person/Room: Select for a personal endpoint or meeting room. • Meeting Call: Select to include this endpoint in a predefined set of endpoints to be called together.

  • Page 46: Searching For A Contact In The Phone Book

    Field Name Description Type If necessary, select the protocol to use when calling this personal endpoint or meeting room: • H.323: Select for H.323 endpoints, such as other XT Series endpoints, or when joining a videoconference hosted by a Scopia Elite MCU. •...

  • Page 47: Deleting A Contact From The Phone Book

    Deleting a Contact from the Phone Book About this task If you are using the Scopia XT Series's local LDAP server, you can remove unused contacts from your phone book. You can do this procedure from the endpoint itself or from the XT Series web interface.

  • Page 48: Dialing A Number Directly From The Endpoint

    • From the web interface, select Delete. 3. Select Yes to confirm. Dialing a Number Directly from the Endpoint About this task This section describes how to dial a number from the endpoint itself. This is the most common way to place calls.

  • Page 49: Dialing A Number From The Xt Series Web Interface

    Select the number to call in one of the following ways: • Dial the number using the numeric keys on the XT Remote Control Unit, and press , or select Call and press ok/menu. • Dial a contact or recent call from the endpoint's main menu: –...
  • Page 50 Important: Using encryption is subject to local regulation. In some countries it is restricted or limited for usage. For more information, consult your local reseller. The system stores a list of recent calls, and displays these icons appear next to a contact number or name: •...

  • Page 51: Modifying The Default Call Settings

    Figure 33: Dialing from the web interface Modifying the Default Call Settings About this task When dialing a number or contact, you can change the default call settings, if necessary. For example, you can set the call as audio only to conserve bandwidth. You can also modify contacts in your phone book to always use these customized settings, as described Adding and Modifying Contacts in the Phone Book on page 43.
  • Page 52 If you are dialing from the Contacts, Recent Calls, or Direct Call page, select Edit next to the number you are calling (for more information about navigating to these pages, see Dialing a Number from the XT Series Web Interface on page 49).

  • Page 53: Answering And Ending A Video Call

    • Using your computer's mouse, select Call (requires Scopia XT Control, as described in Using the Keyboard and Mouse to Control the Scopia XT Executive on page 24). • From the web interface, select Call. Answering and Ending a Video Call You can answer calls manually or set the system to answering the call automatically: •...
  • Page 54 Table 9: Accepting and rejecting calls using XT Remote Control Unit Action Description Using XT Remote Control Unit Accept Select to answer the call. Press or ok/menu. Reject Select to reject the call. Press the right arrow key and ok/menu. Do not disturb Select to reject the call and set the Press the right arrow key twice...

  • Page 55: Joining A Videoconference

    Joining a Videoconference About this task To join a videoconference, dial the number of the XT Series hosting the videoconference, or the meeting ID of the videoconference which was given by the meeting's host. For more information, see Dialing a Number Directly from the Endpoint on page 48 or Dialing a Number from the XT Series Web Interface...

  • Page 56: Chapter 4: During Your Videoconference

    You cannot record videoconferences when encryption is enabled. For more information, see Administrator Guide for Scopia XT Series or contact your administrator. When recording a videoconference on a system with an embedded MCU, you can include up to 4 remote endpoints. The Scopia XT Series SMB Edition edition can include up to 4 remote endpoints.
  • Page 57 Procedure 1. Access the recording settings: • From the XT Series web interface, select Basic Settings > Recording > General. • From the endpoint's main menu, select Configure > Recording. Figure 37: Setting your recording preferences 2. Define the following recording settings: User Guide for Scopia XT Executive Version 3.2 During Your Videoconference | 57...

  • Page 58: Starting A Recording

    Table 10: Configuring recording settings Field Description Resolution Select the video resolution to use for recording from the list. The frame rate is limited to 25 frames per second. For the best quality, we recommend using the default video resolution, 1080p. You can lower the video resolution during a recording if the media player or device used to view recordings does not support all video resolutions.
  • Page 59 This may require a license, depending on your model. For more information, see Installation Guide for Scopia XT Series. You can do this procedure from the endpoint itself or from the XT Series web interface.
  • Page 60 During a videoconference, press ok/menu on the XT Remote Control Unit, and select Meeting Options > Recording. The Recording menu appears, indicating the amount of time you can record based on the available space on your USB storage device. Figure 39: Starting a recording 2.

  • Page 61: Viewing A Recording From The Web Interface

    USB storage device. This may require a license, depending on your model. For more information, see Installation Guide for Scopia XT Series. Alternatively, you can also view the recordings from the USB storage device itself. The file is saved as <endpoint ID><name of endpoint><date><time>.MP4, for example...

  • Page 62: Controlling Your Video And Audio

    The file is saved as <endpoint ID><name of endpoint><date><time>.MP4. Controlling your Video and Audio This chapter details the configurations you can make on your Scopia XT Series to control the way the video is displayed, to control the audio output and input.

  • Page 63: Moving The Camera's Position

    your video from the videoconference layout, as described in Hiding your Video and Audio from the Videoconference on page 80. You can perform this procedure with your XT Remote Control Unit as described below, or using your keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia XT Executive on page 24).
  • Page 64 You can store multiple camera positions for future use, as described in Administrator Guide for Scopia XT Series. Before you begin Configure your camera settings, as described in Installation Guide for Scopia XT Series. Procedure 1. Access the camera control menu as follows: •...

  • Page 65: Adjusting The Volume

    Figure 45: Switching between cameras 3. Move the camera position using the arrow and zoom icons on the XT Remote Control Unit or the web interface to get the desired angle. To move the position of the Scopia XT Executive's built-in camera, first zoom in slightly. You cannot move the camera if the image has not been zoomed.
  • Page 66 Figure 46: Changing the volume during a call To change the default speaker volume, perform the procedure in this section. You can do this procedure from the endpoint itself or from the XT Series web interface. You can perform this procedure with your XT Remote Control Unit as described below, or using your keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia XT Executive...

  • Page 67: Muting The Microphone

    Figure 47: Call-Answer settings 2. Drag the Volume slider to set the value. 3. From the web interface only, select Save. Muting the Microphone You can mute the microphone (embedded in the camera)or the optional Microphone Pod in your room if you do not want participants at the remote site to hear you by doing one of the following: •...

  • Page 68: Connecting Headphones To The Scopia Xt Executive

    Scopia XT Executive's built-in microphone or the Microphone Pod, depending on the microphone you are using (see Installation Guide for Scopia XT Series for more information). When you share content from your computer, remote participants also hear the PC audio if the...

  • Page 69: About Video Layouts

    Figure 49: Connecting Headphones to the Scopia XT Executive About Video Layouts A video layout is the arrangement of participant images as they appear on the monitor in a videoconference. If the meeting includes a presentation, a layout can also refer to the arrangement of the presentation image together with the meeting participants.
  • Page 70 Figure 50: Available video and content (example) When you are not in a call and your computer is connected, the monitor automatically displays the computer content. You can arrange the monitor layout and content in the following views (see Figure 51: Showing the monitor in Pip, PaP, and PoP views on page 71): •...

  • Page 71: Changing The Video Layout During The Call

    Table 12: Video layout options on page 71. To change the video layout for all participants when you are hosting a videoconference from a Scopia XT Series MCU Edition, see Changing the Video Layout from the Scopia XT Series MCU Edition on page 80.
  • Page 72 Layout Description The PaP (Picture and Picture) view shows two images of the same size, presented side by side. The PiP (Picture In Picture) view shows a video image in the main screen, with an additional smaller image overlapping in the corner. Typically, a remote presentation is displayed in the main part of the screen, and the remote video is in the small image.

  • Page 73: Sharing Content

    Figure 53: In-Call menu Use the arrows to browse through the layouts (Figure 54: Available video layouts in a call on page 73), and select the desired layout. The In-call menu automatically disappears from the display after a few seconds in a call. To bring back the In-call menu, press ok/menu on the XT Remote Control Unit.
  • Page 74 • Connect your computer to the DVI-I connector of the XT Codec Unit, as described in Connecting a Computer to the Scopia XT Series on page 14. For full integration between your computer and Scopia XT Executive, use the endpoint as your...

  • Page 75: Saving Content From The Videoconference

    Figure 55: In-call menu icon appears on the bottom-right corner of the Scopia XT Executive menu, indicating that your computer content is being shared. You can move it anywhere on the screen by dragging it. If the system menus are not visible, the icon appears in the taskbar, depending on whether the computer and mouse functions are currently controlling the computer or the Scopia XT Executive (for details, see...
  • Page 76 Before you begin Install the Scopia XT Control utility, as described in Installing Scopia XT Control on page 38. For more information about the Scopia XT Control utility, see Using the Keyboard and Mouse to Control the Scopia XT Executive on page 24.
  • Page 77 Figure 57: Opening the generated presentation 3. If you do not have both Microsoft Windows and Microsoft PowerPoint installed, save each screen shot from the computer after creating each snapshot: a. Access your computer screen by clicking the window in the layout that is displaying your computer screen.

  • Page 78: Chapter 5: Hosting Videoconferences With The Built-In Mcu

    Built-in MCU More than a room system, some models of the Scopia XT Series also include an embedded MCU, which enables you to host videoconferences of more than two participants locally, without the use of an external MCU (see...
  • Page 79 Installation Guide for Scopia XT Series. Alternatively, you can integrate an external MCU, which provides additional capabilities. For more information on alternative network topologies, see the Administrator Guide for Scopia XT Series or contact your system administrator. If your system administrator enabled encryption in your system and your call is secured, an icon showing a padlock appears on your display.

  • Page 80: Hiding Your Video And Audio From The Videoconference

    3. Repeat steps according to the number of participants allowed in your system. 4. Continue with: a. To choose the video layout, see Changing the Video Layout from the Scopia XT Series MCU Edition on page 80. b. To manage the videoconference, see...
  • Page 81 XT Executive on page 24). The Scopia XT Series has a number of available video layouts depending on your model, named by the number of participants they show simultaneously: full screen, Continuous Presence (CP) 2, CP3, CP4, CP5, CP6, CP7, CP8, and CP9.
  • Page 82 Before you begin If you are not hosting this videoconference, you must first become a moderator of this videoconference, as described in Moderating a Videoconference Hosted by Another Scopia XT Series on page 85. Procedure 1. While in a videoconference: •...

  • Page 83: Moderating A Hosted Videoconference

    Moderating a Hosted Videoconference About this task When you host your videoconference using the Scopia XT Series's built-in MCU, you are the moderator of conferences hosted on this XT Series. This procedure describes how to invite and manage the participants in the videoconference. You can do this procedure from the endpoint itself or from the XT Series web interface.
  • Page 84 Alternatively, to moderate a videoconference hosted by another Scopia XT Series, see Moderating a Videoconference Hosted by Another Scopia XT Series on page 85. Before you begin Start the videoconference and invite participants as described in Starting a Locally Hosted Videoconference on page 78.
  • Page 85 Figure 64: Managing participants Table 14: Managing endpoints in the videoconference Field Description Mute Select to mute the selected endpoint. Make Lecturer Select to assign the participant as the lecturer. All participants in the videoconference can see the lecturer's video in the main part of the screen, while a smaller image shows the most recent active speaker.

  • Page 86: Moderating A Videoconference Hosted By Another Scopia Xt Series

    83. Important: If the endpoint hosting the meeting does not support H.243, and your Scopia XT Series does not have a built-in MCU, the Meeting option in the in-call menu is not available (see Figure 53: In-Call menu page 73).

  • Page 87: Ending A Videoconference

    To disconnect a specific endpoint only, see Moderating a Hosted Videoconference page 83 or Moderating a Videoconference Hosted by Another Scopia XT Series on page 85. You can perform this procedure with your XT Remote Control Unit as described below, or using your...
  • Page 88 Figure 68: Ending a videoconference If your system administrator defined a time limit for videoconferences, a message appears when the limit is reached, and you can select one of the following: Figure 69: Meeting Duration Alert • End Meeting to immediately end the call •...

  • Page 89: Chapter 6: Customizing Your User Experience

    Experience This section explains how to configure your Scopia XT Series so that your user experience is optimal. For example, you can automatically block your video so that other participants cannot see you when you accept a call, or define how you answer incoming calls.

  • Page 90: Setting Call Answering Preferences

    Procedure 1. Access the user PIN settings, as follows: • From the endpoint's main menu, select Configure > Advanced > Utilities > PIN Protect Settings > Basic Settings. You need to enter the PIN required to access the Advanced settings. The default PIN is 1234.
  • Page 91 You can perform this procedure with your XT Remote Control Unit as described below, or using your keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia XT Executive on page 24). Procedure 1. Access the call settings, as follows: •...

  • Page 92: Confirming Call Disconnections

    3. (Optional) Enter the number of rings in the Answer after (Rings) list to specify after how many rings the system accepts a call. This option is relevant only if automatic answering is enabled. 4. From the web interface only, select Save. Confirming Call Disconnections About this task To prevent accidental disconnection from a call, you can configure the system to confirm before a call is...

  • Page 93: Enabling Do Not Disturb To Block All Incoming Calls

    Enabling Do Not Disturb to Block All Incoming Calls About this task If you do not want to answer incoming calls, you can configure the Scopia XT Series to block all incoming calls by enabling Do Not Disturb (DND). When the Do Not Disturb feature is enabled: •...
  • Page 94 Important: You can also temporarily enable Do Not Disturb when receiving an incoming call. To enable, select Do not disturb on the window which appears when your endpoint rings (Figure 73: Enabling Do Not Disturb on page 94). To disable, select Turn off Do not disturb from the endpoint's main menu and press ok/menu.

  • Page 95: Blocking Video Input By Default

    About this task You can configure the Scopia XT Series to transmit audio only by default at the start of each call. You can do this, for example, to ensure privacy. You can do this procedure from the endpoint itself or from the XT Series web interface.

  • Page 96: Activating The Screen Saver

    Figure 75: Call settings 2. Block video by default by doing the following: • From the web interface, set Privacy to Yes. • From the endpoint's interface, set Video Privacy to Yes. 3. From the web interface only, select Save. Activating the Screen Saver About this task The screen saver helps protect your monitor from burn-in without switching it off.

  • Page 97: Viewing System Information For Customer Support

    Chapter 7 | Troubleshooting the Scopia XT Series This section covers troubleshooting problems that may occur when setting up and using the Scopia XT Series. Navigation • Viewing System Information for Customer Support on page 97 • Resolving Monitor Display Problems on page 99 •...
  • Page 98 2. To view additional system information such as IP addresses and the gatekeeper's registration status from the endpoint, press the Back key and select System Status. User Guide for Scopia XT Executive Version 3.2 Troubleshooting the Scopia XT Series | 98...

  • Page 99: Resolving Monitor Display Problems

    Make sure the XT Codec Unit output is properly connected to the monitor input. Make sure the monitor/DVI cable is connected properly at both ends. User Guide for Scopia XT Executive Version 3.2 Troubleshooting the Scopia XT Series | 99...

  • Page 100: Resolving Problems Viewing Computer Content

    The XT Remote Control Unit does not function. Solution Replace the battery, as described in Scopia XT Series Installation Guide. When the XT Remote Control Unit's battery power is low, an icon appears in the system menus letting you know that you should replace the battery: •...

  • Page 101: Restoring Default User Settings

    XT Executive on page 24). Before you begin • Turn on the Scopia XT Series unit. • Verify that you have the four-digit PIN code required to make changes to the system settings. The default PIN code is 1234. Procedure 1.

  • Page 102: Resolving Problems Using Your Keyboard And Mouse To Control The Scopia Xt Executive

    Your computer or XT Codec Unit is not connected to the network. Possible Causes Your DVI cable is not connected properly to the Scopia XT Executive. User Guide for Scopia XT Executive Version 3.2 Troubleshooting the Scopia XT Series | 102...

  • Page 103: Resolving Video Or Audio Disruptions

    Solution Verify that your computer is connected to the Scopia XT Executive properly, as described in Connecting a Computer to the Scopia XT Series on page 14. Solution Verify that your computer and XT Codec Unit are connected properly. Procedure 1.

  • Page 104: Glossary Of Terms For Scopia Solution

    Glossary of Terms for Scopia Solution 1080p Full HD on page 108. 2CIF 2CIF describes a video resolution of 704 x 288 pixels (PAL) or 704 x 240 (NTSC). It is double the width of CIF, and is often found in CCTV products. 2SIF 2SIF describes a video resolution of 704 x 240 pixels (NTSC) or 704 x 288 (PAL).

  • Page 105: Call Control

    Auto-Attendant Auto-Attendant, also known as video IVR, offers quick access to meetings hosted on MCUs, via a set of visual menus. Participants can select menu options using standard DTMF tones (numeric keypad). BFCP (Binary Floor Control Protocol) BFCP is a protocol which coordinates shared videoconference features in SIP calls, often used by one participant at a time.
  • Page 106 Control Control, or media control, is the set of messages used to setup and manage the media of a call (audio, video and data). Control messages include checking compatibility between endpoints, negotiating video and audio codecs, and other parameters like resolution, bitrate and frame rate. Control is communicated via H.245 in H.323 endpoints, or by SDP in SIP endpoints.
  • Page 107 DTMF DTMF, or touch-tone dialling, is the tones you hear when you dial on a touch-tone telephone. Dual Video Dual video is the transmitting of two video streams during a videoconference, one with the live video while the other is a shared data stream, like a presentation. E.164 E.164 is an address format for dialling an endpoint with a standard telephone numeric keypad, which only has numbers 0 - 9 and the symbols: * and #.

  • Page 108: Frame Rate

    Scopia TIP Gateway. GLAN GLAN, or gigabit LAN, is the name of the network port on the Scopia XT Series. It is used on the XT Series to identify a 10/100/1000MBit ethernet port. User Guide for Scopia XT Executive Version 3.2...
  • Page 109 H.225 H.225 is part of the set of H.323 protocols. It defines the messages and procedures used by gatekeepers to set up calls. H.235 H.235 is the protocol used to authenticate trusted H.323 endpoints and encrypt the media stream during meetings.
  • Page 110 H.264 Baseline Profile H.264 on page 109. H.264 High Profile H.264 High Profile is a standard for compressing video by up to 25% over the H.264 Baseline Profile, enabling high definition calls to be held over lower call speeds. It requires both sides of the transmission (sending and receiving endpoints) support this protocol.
  • Page 111 A HD ready device describes its high definition resolution capabilities of 720p, a video resolution of 1280 x 720 pixels. High Availability Deploying additional servers ensures better service by protecting your organization from server downtime through various strategies including deployment of redundant servers managed by load balancing systems.

  • Page 112: Lecture Mode

    Lecture Mode Scopia Desktop's lecture mode allows the participant defined as the lecturer to see all the participants, while they see only the lecturer. All participants are muted except the lecturer, unless a participant asks permission to speak and is unmuted by the lecturer. This mode is tailored for distance learning, but you can also use it for other purposes like when an executive addresses employees during company-wide gatherings.
  • Page 113 Media Control Control on page 106. Meeting Type Meeting types (also known as MCU services) are meeting templates which determine the core characteristics of a meeting. For example, they determine if the meeting is audio only or audio and video, they determine the default video layout, the type of encryption, PIN protection and many other features.

  • Page 114: Packet Loss

    NetSense NetSense is a proprietary Radvision technology which optimizes the video quality according to the available bandwidth to minimize packet loss. As the available bandwidth of a connection varies depending on data traffic, NetSense's sophisticated algorithm dynamically scans the video stream, and then reduces or improves the video resolution to maximize quality with the available bandwidth.
  • Page 115 QCIF QCIF, or Quarter CIF, defines a video resolution of 176 × 144 pixels (PAL) or 176 x 120 (NTSC). It is often used in older mobile handsets (3G-324M) limited by screen resolution and processing power. Redundancy Redundancy is a way to deploy a network component, in which you deploy extra units as 'spares', to be used as backups in case one of the components fails.
  • Page 116 RTSP RTSP or Real-Time Streaming Protocol controls the delivery of streamed live or playback video over IP, with functions like pause, fast forward and reverse. While the media itself is sent via RTP, these control functions are managed by RTSP Sampling Rate The sampling rate is a measure of the accuracy of the audio when it is digitized.
  • Page 117 TCP, TLS or UDP. Videoconferencing endpoints typically are compatible with SIP or H.323, and in some cases (like Scopia XT Series), an endpoint can be compatible with both protocols. As a protocol, it uses fewer resources than H.323.
  • Page 118 SRTP Secure Real-time Transport Protocol (SRTP) adds security to the standard RTP protocol, which is used to send video and audio data between devices in SIP calls using TLS. It offers security via encrypting, authenticating and ensuring message integrity. Single Sign On on page 117.
  • Page 119 Switched video Switching is the process of redirecting video as-is without transcoding, so you see only one endpoint's image at a time, usually the active speaker, without any video layouts or continuous presence (CP). Using video switching increases the port capacity of the MCU by four times. Important: Use switched video only when all endpoints participating in the videoconference support the same resolution.

  • Page 120: Video Switching

    URI Dialling Accessing a device via its on page 119. Video Fast Update (VFU) on page 120. VGA defines a video resolution of 640 x 480 pixels. Videoconference A videoconference is a meeting of more than two participants with audio and video using endpoints. Professional videoconferencing systems can handle many participants in single meetings, and multiple simultaneous meetings, with a wide interoperability score to enable a wide variety of endpoints to join the same videoconference.
  • Page 121 send invitations to others with a link bringing participants directly into their virtual room. External participants can download Scopia Desktop or Scopia Mobile free to access a registered user's virtual room and participate in the videoconference. Waiting Room A waiting room is a holding place for participants waiting for the host or moderator to join the meeting. While waiting, participants see a static image with the name of the owner's virtual room, with an optional audio message periodically saying the meeting will start when the host arrives.
  • Page 122 About Radvision Radvision, an Avaya company, is a leading provider of videoconferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visual communications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward with unique technologies that harness the power of video, voice, and data over any network.

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