Customer Contacts; Troubleshooting; Troubleshooting During Startup - Keysight E4990A Help Manual

E4990A Help

Customer Contacts

For assistance on the E4990A, refer to
for your regional customer contacts.
Other topics about Product Information

Troubleshooting

This section describes the steps you should take when you believe that the
E4990A is operating improperly. The results of these simple investigative
procedures may help you avoid the down-time and inconvenience of repair
service. The troubleshooting instructions are divided into three categories.
When all troubleshooting measures are taken but it does not work. Contact
Agilent Technology's Customer

Troubleshooting during Startup

•
Troubleshooting during Operation
•
Troubleshooting for External Devices
•
Troubleshooting during Startup
Symptom
Turning ON (|) the
not start up the system.
Standby switch
start up the system.
The system starts up, but it automatically
shuts down immediately.
The system starts up, but it enters the
service mode (The instrument status bar
in the lower right part of the screen
displays SVC in red).
230
Contact.
standby switch
color is red and does not
http://www.agilent.com/find/assist
Solution
does Confirm that the
•
power cable is
properly plugged in.
Confirm that the
•
switch
panel is turned ON.
There is some trouble on
the fan. Turn OFF and ON
the line switch
turn ON this standby
switch.
Execute the
recovery.
Execute the
recovery.
line
on the rear
once, then
system
system