Using Interflow; Using Night Service - Nortel NN43001-115 User Manual

Nortel communication ip phone 1140e call center user guide
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Supervisor features
(Goodbye)

Using Interflow

Use the
Interflow
exceeds a pre-defined threshold.
To use Interflow:
Interflow
Interflow

Using Night Service

Use the
Night Service
business hours.
To activate Night Service:
NightSvc
34
3. Press the
feature to redirect calls when the backlog or wait time
1. Press the
Note: The Interflow LCD flashes while
the feature is active.
2. Press the
deactivate the feature and resume
normal call flow.
feature to define how calls are handled outside of
1. Press the
Goodbye
key to end the call.
Interflow
key.
Interflow
key again to
Night Service
key.

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Nn43113-1051140e

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