Call Center Supervisor features
To stop Interflow:
Night Service
To enter Night Service:
To transition to Night Service:
To exit Night Service:
32
Press the
Press the
(6=N for Night).
+
The indicator lights continuously. All calls
in the queue and new calls receive Night
Service.
Press the
(8=T for Transition).
+
The indicator flashes. Calls in the queue
remain in the queue and new calls receive
Night Service.
Press the
(3=D for Day).
+
The indicator flashes. New calls enter the
queue.
Interflow
Key again.
dial fl
Night
Key and
dial °
Key and
Night
dial ‹
Key and
Night