Toshiba B-EX4 Maintenance Manual page 121

5. SYSTEM MODE
[Procedure for label having label pitch of less than 38 mm when the swing cutter is used]
The minimum label pitch of the label which can be cut in normal use is 38.0 mm. When a label
having a label pitch of less than 38.0 mm is used (although it is out of specifications), the edge of the
label is caught by the edge of the thermal head during a back feed to the home position after cutting
the gap area between labels. Therefore, the label may not be fed back to the proper home position.
By performing either method below, the problem will be solved.
[Method 1] Lift the head.
+3.0mm
-3.0mm
Paper feed direction
When the following conditions are all met, the cut operation is as follows.
Head lifted → Forward feed to the cut position → Head lowered → Cut →
Head lifted → Reverse feed to the home position → Head lowered
Conditions: Issue Command, Feed Command, and Eject Command received.
Label pitch of 38.0 mm or less, cut performed, transmissive sensor
designated, cut position fine adjustment of ±10.0 mm or less, and issue
mode "C"
* The head is lifted/lowered only when the optional ribbon save module is attached and
the ribbon saving system is set to ON in the parameter setting. When the ribbon save
module is not installed, use Method 2 since the head is not lifted/lowered.
NOTES: 1. If the head is lifted up when the edge of the label being ejected passes the
paper feed roller, the sensor may not be able to detect an error even if it
occurs (a feed cannot be performed).
2. If the head-up solenoid temperature is high when a cut issue is about to be
performed with the head lifted, the head may not be lifted.
5.5 PRINTER PARAMETER FINE ADJUSTMENT
Cut position
Cut position
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EO18-33027