Toshiba B-EX4 Series Maintenance Manual
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Toshiba B-EX4 Series Maintenance Manual

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TOSHIBA Barcode Printer
B-EX4 SERIES
Maintenance Manual
Original
Mar., 2011
(Revised
Feb., 2020)
Document No. EO18-33027G
PRINTED IN JAPAN

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Summary of Contents for Toshiba B-EX4 Series

  • Page 1 TOSHIBA Barcode Printer B-EX4 SERIES Maintenance Manual Document No. EO18-33027G Original Mar., 2011 (Revised Feb., 2020) PRINTED IN JAPAN...

  • Page 2: Table Of Contents

    EO18-33027 TABLE OF CONTENTS Page UNPACKING ------------------------------------------------------------------------------------------------------ 1- 1 PROCEDURES -------------------------------------------------------------------------------------------------- 1- 1 CHECKS ----------------------------------------------------------------------------------------------------------- 1- 3 PRINTER INSTALLATION ------------------------------------------------------------------------------------- 1- 3 NOTE FOR OPTIONAL EQUIPMENT INSTALLATION /MAJOR UNIT REPLACEMENT/MAINTENANCE --------------------------------------------------- 3- 1 OPENING/CLOSING THE TOP COVER ------------------------------------------------------------------ 3- 3 REMOVING THE SIDE PANEL (L) ------------------------------------------------------------------------- 3- 3 OPENING/CLOSING THE PRINTER BLOCK ----------------------------------------------------------- 3- 3 REMOVING THE OPERATION PANEL ------------------------------------------------------------------- 3- 5...
  • Page 3 EO18-33027 SYSTEM MODE -------------------------------------------------------------------------------------------------- 5- 1 OPERATION PANEL ------------------------------------------------------------------------------------------- 5- 1 OVERVIEW ------------------------------------------------------------------------------------------------------- 5- 2 SELF-DIAGNOSTIC TEST ------------------------------------------------------------------------------------ 5- 3 5.3.1 Counter, Parameter / MAINTENACE CONT --------------------------------------------------------- 5- 3 5.3.1.1 Menu operation procedure example ------------------------------------------------------------ 5- 4 5.3.1.2 COUNETR PARAMETER PRINT CONTENTS ---------------------------------------------- 5- 5 5.3.2 Auto Diagnostic / AUTO DIAGNOTICS ------------------------------------------------------------- 5-20 5.3.2.1 AUTO SELF DIAGNOSIS PRINTOUT -------------------------------------------------------- 5-21...
  • Page 4 EO18-33027 Fine adjustment value setting/ ADJUST SET ------------------------------------------------------------ 5-47 5.5.1 Feed / FEED ADJ. ----------------------------------------------------------------------------------------- 5-48 5.5.2 Cut position / CUT ADJ ---------------------------------------------------------------------------------- 5-49 5.5.3 Back feed / BACK ADJ ----------------------------------------------------------------------------------- 5-54 5.5.4 X direction position / X ADJUST ----------------------------------------------------------------------- 5-55 5.5.5 Density fine tune (Thermal transfer) / TONE ADJ.(TRANS.) ---------------------------------- 5-55 5.5.6...
  • Page 5 EO18-33027 ON LINE MODE -------------------------------------------------------------------------------------------------- 6-1 KEY FUNCTION ----------------------------------------------------------------------------------------------------- 6- 1 6.1.1 Online Mode Display --------------------------------------------------------------------------------------- 6-1 6.1.2 Help Display -------------------------------------------------------------------------------------------------- 6-2 6.1.3 Manual Threshold Setting Display ---------------------------------------------------------------------- 6-2 LED FUNCTION ------------------------------------------------------------------------------------------------------ 6-3 LCD FUNCTION ------------------------------------------------------------------------------------------------------ 6-3 ON LINE MODE LCD DISPLAY ---------------------------------------------------------------------------------- 6-4 6.4.1 Online Mode LCD Display Example -------------------------------------------------------------------- 6-4...
  • Page 6 11.2.3 Adjustment procedure for the installed print head ------------------------------------------------ 11- 4 CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification.

  • Page 7: Unpacking

    EO18-33027 1. UNPACKING 1.1 PROCEDURE 1. UNPACKING 1.1 PROCEDURE 1) Open the carton. 2) Unpack the accessories and the front pad from the carton. Accessories Carton Front Pad 3) Unpack the pads and the printer from the carton. 4) Remove the four pieces of tape and the rear pad from the printer. Tape Tape 1- 1...
  • Page 8 EO18-33027 1. UNPACKING 1.1 PROCEDURE 5) Open the top cover and remove the five pieces of tape. And then, open the ribbon shaft holder plate to remove the ribbon shaft pad from the printer. Top Cover Tape Ribbon Shaft Pad Tape OPEN Ribbon Shaft Holder Plate...

  • Page 9: Checks

    EO18-33027 1. UNPACKING 1.2 CHECKS 1.2 CHECKS 1) Check for damage or scratches on the printer. 2) Confirm that none of the accessories are missing. The parts below are provided as accessories.  CD-ROM (1 pc.) <Contents> • Bar code printer application (BarTender Ultra Lite) •...

  • Page 10: Note For Optional Equipment Installation /Major Unit Replacement/Maintenance

    EO18-33027 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT (Revised on AUG. 2016) /MAINTENANCE 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT/MAINTENANCE 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION /MAJOR UNIT REPLACEMENT/MAINTENANCE WARNING! 1. Turn the power off and disconnect the power cord before replacing the main parts. Power Switch Power Cord T1/T2 series...
  • Page 11 EO18-33027 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT /MAINTENANCE 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT/MAINTENANCE 2. Do not remove the screws below. Doing so will require the printer block position adjustment with the jig. Printer Block Screw 3.

  • Page 12: Opening/Closing The Top Cover

    EO18-33027 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT /MAINTENANCE 3.1 OPENING/CLOSING THE TOP COVER 3.1 OPENING/CLOSING THE TOP COVER When opening the top cover, fully open the top cover to the open position. When closing, softly close it to the close position. Open Position Close Position 3.2 REMOVING THE SIDE PANEL (L)
  • Page 13 EO18-33027 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT /MAINTENANCE 3.3 OPENING/CLOSING THE PRINTER BLOCK Raise the print head block until it stops. Print Head Block NOTE: DO NOT excessively push down the print head block to close it. Dosing so may cause a failure of the print head block or damage to the print head.

  • Page 14: Removing The Operation Panel

    EO18-33027 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT /MAINTENANCE 3.4 REMOVING THE OPERATION PANEL 3.4 REMOVING THE OPERATION PANEL Open the top cover. (Refer to section 3.1.) Remove the side panel (L) from the printer. (Refer to section 3.2.) Fully open the top cover, otherwise the operation panel ass’y is stuck on the tab and cannot be removed from the printer.
  • Page 15 EO18-33027 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT /MAINTENANCE 3.4 REMOVING THE OPERATION PANEL [T1/T2 series] Lift the operation panel ass’y to release the bottom hook, and then remove the operation panel ass’y by moving it forward. Hooks [T3 series] Pull the front bottom cover slightly forward.

  • Page 16: Installation Procedure For Optional Equipment

    EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT WARNING! 1. Follow all manual instructions. Failure to do so could create safety hazards such as fire or electrocution. • Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation.

  • Page 17: Disc Cutter (B-Ex204-Qm-R)

    EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revised on OCT. 2013) 4.1 DISC CUTTER (B-EX204-QM-R) 4.1 DISC CUTTER (B-EX204-QM-R) All the following parts are supplied with the kit. Make sure you have all items shown below. Cutter Unit (1 pc.) Cutter Cover (1 pc.) Harness Ass’y (1 pc.) Cable Clamp (1 pc.)
  • Page 18 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revised on OCT. 2013) 4.1 DISC CUTTER (B-EX204-QM-R) Adjustment Method for Paper Guide Before installing the disc cutter unit for T2/T3 printer, exchanging of Paper Guide and adjustment has to be made to set the clearance of the cutter. 1.
  • Page 19 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revised on OCT. 2013) 4.1 DISC CUTTER (B-EX204-QM-R) 4.1.1 Removing the Covers 1. Turn the printer power off and disconnect the Power Cord. 2. Remove the three B-4x5 screws from the Side Panel (L). 3.
  • Page 20 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revised on OCT. 2013) 4.1 DISC CUTTER (B-EX204-QM-R) 4.1.2 Mounting the Cutter Unit 1. Turn the Head Lever to FREE position and open the Ribbon Shaft Holder Plate. Head Lever Ribbon Shaft Holder Plate 2.
  • Page 21 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revised on OCT. 2013) 4.1 DISC CUTTER (B-EX204-QM-R) 4. Remove the Strip Plate. Strip Plate 5. Put the Cord Bush onto the Harness Ass’y in the orientation as shown below. Harness Ass’y Cord Bush 6.
  • Page 22 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revised on OCT. 2013) 4.1 DISC CUTTER (B-EX204-QM-R) 7. Attach the Cable Clamp to the printer base so that it is positioned under the Platen and a little closer to the Main Frame. Fasten the Harness Ass’y with the Cable Clamp. Cable Clamp Platen Harness Ass’y...
  • Page 23 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revised on OCT. 2013) 4.1 DISC CUTTER (B-EX204-QM-R) 9. Secure the bottom of the Cutter Unit with the two M-4x6 screws. Cutter Unit M-4x6 Screw 10. Secure the side of the Cutter Unit with the FL-3x6 screw. FL-3x6 Screw 11.
  • Page 24 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revised on OCT. 2013) 4.1 DISC CUTTER (B-EX204-QM-R) 12. Attach the Cutter Cover to the Cutter Unit with the Plastic Head Screws. Plastic Head Screw Cutter Unit Cutter Cover 13. Restore the Platen Holder Cover. NOTE: The strip plate is not used.
  • Page 25 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revised on OCT. 2013) 4.1 DISC CUTTER (B-EX204-QM-R) 4.1.3 Wiring of the Harness Ass’y 1. Pass the Harness Ass’y through the Cable Protector. Harness Ass’y Cable Protector 2. Fasten the Harness Ass’y with the Cable Clamp. 3.

  • Page 26: Rotary Cutter (B-Ex204-R-Qm-R)

    EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.2 ROTARY CUTTER (B-EX204-R-QM-R) 4.2 ROTARY CUTTER (B-EX204-R-QM-R) All the following parts are supplied with the kit. Make sure you have all items shown below. Cutter Unit (1 pc.) Cutter Cover (1 pc.) Cutter Drive Unit (1 pc.) Harness Ass’y (1 pc.) Cord Bush (1 pc.)
  • Page 27 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.2 ROTARY CUTTER (B-EX204-R-QM-R) 4. Fully open the Top Cover. Top Cover 5. Release the tab on the right end by pushing it, then remove the Front Panel. Front Panel 4.2.2 Mounting the Cutter Drive Unit 1.
  • Page 28 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.2 ROTARY CUTTER (B-EX204-R-QM-R) 3. Insert the connector of the Harness Ass’y into the hole in the Main Frame, then fit the Cord Bush into the hole. Main Frame Hole Harness Ass’y 4. Place the Cutter Drive Unit under the Platen Holder Block and secure it with the three M-4x8 screws. Platen Holder Block M-4x8 Screw M-4x8 Screw...
  • Page 29 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.2 ROTARY CUTTER (B-EX204-R-QM-R) 4.2.3 Attaching the Cutter Unit 1. Turn the Head Lever to FREE position and open the Ribbon Shaft Holder Plate. Head Lever Ribbon Shaft Holder Plate 2. Open the Print Head Block. Print Head Block 3.
  • Page 30 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.2 ROTARY CUTTER (B-EX204-R-QM-R) 4. Place the hook at the left side of the Cutter Unit on the cut in the printer main frame. Fit the tab of the Cutter Drive Unit into the slit in the Cutter Unit. Place the hook on the cut.
  • Page 31 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.2 ROTARY CUTTER (B-EX204-R-QM-R) 4.2.4 Wiring of the Harness Ass’y 1. Pass the Harness Ass’y through the Cable Protector. Harness Ass’y Cable Protector 2. Fasten the Harness Ass’y with the Cable Clamp. 3. Connect the Harness Ass’y to J11 on the Main PC board. Main PC Board Cable Clamp Harness Ass’y...
  • Page 32 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2015) 4.2 ROTARY CUTTER (B-EX204-R-QM-R) Cut Angle Adjustment 4.2.5 1. Loosen the two SM-4 x 8B screws. 2. Move the guide plate back or forth so that the cutter is perpendicular to the media. Tighten the same SM-4 x 8B screws.

  • Page 33: Peel Off Module (B-Ex904-H-Qm-R)

    EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.3 PEEL-OFF MODULE (B-EX904-H-QM-R) 4.3 PEEL OFF MODULE (B-EX904-H-QM-R) All the following parts are supplied with the kit. Make sure you have all items shown below. Rewinder Ass’y (1 pc.) Rewinder Guide Plate (1 pc.) Bush (1 pc.) Strip Sensor (TR) (1 pc.) Strip Sensor (LED) (1 pc.)
  • Page 34 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.3 PEEL-OFF MODULE (B-EX904-H-QM-R) 4. Fully open the Top Cover. Top Cover 5. Release the tab on the right end by pushing it, then remove the Front Panel. Front Panel 4.3.2 Installing the Rewinder Ass’y 1.
  • Page 35 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.3 PEEL-OFF MODULE (B-EX904-H-QM-R) 2. Disconnect the Rewinder Harness from CN1 on the Rewinder PC Board. Rewinder Harness Rewinder PC Board 3. Disconnect the PSU Harness from the Main PC board and remove the screw to detach the PSU. Main PC Board Screw PSU Harness...
  • Page 36 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.3 PEEL-OFF MODULE (B-EX904-H-QM-R) 4. Insert the connector of the Rewinder Harness, disconnected from the Rewinder PC Board in Step 2, into the hole in the main frame. Hole Tabs of Blind Plate (→...
  • Page 37 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.3 PEEL-OFF MODULE (B-EX904-H-QM-R) 6. Re-attach the Rewinder Motor Cover with the two screws, and pass the Rewind Full Sensor Harness to the other side of the Main Frame through the hole. Hole Rewind Full Sensor Harness Rewinder Motor Cover...
  • Page 38 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.3 PEEL-OFF MODULE (B-EX904-H-QM-R) 9. Align the dowel on the bottom of the Rewind Full Sensor with the dowel hole in the base. Secure the Rewind Full Sensor to the printer base with the ST-3x6 screw. Rewind Full Sensor ST-3x6 Screw 10.
  • Page 39 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.3 PEEL-OFF MODULE (B-EX904-H-QM-R) 11. Align the screw holes in the Rewinder Ass’y with those in the printer main frame, and secure the Rewinder Ass’y with the five ST-3x6 screws. ST-3x6 Screw ST-3x6 Screw ST-3x6 Screw Rewinder Ass’y ST-3x6 Screw...
  • Page 40 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.3 PEEL-OFF MODULE (B-EX904-H-QM-R) 13. Connect the Rewinder Harness to J11 on the Main PC board. 14. Connect the Rewind Full Sensor Harness to the 3-pin connector of the Rewinder Harness. Main PC Board Rewinder Harness 15.
  • Page 41 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.3 PEEL-OFF MODULE (B-EX904-H-QM-R) 4 . Secure the strip sensor (LED) and strip sensor (Tr) to the Front Panel with the PT-3x6 screws. 5. Connect the harnesses of the Strip Sensor (LED) and Strip Sensor (Tr) with the black connectors. Place the connected harnesses along the ribs in the back side of the Front Panel.
  • Page 42 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.3 PEEL-OFF MODULE (B-EX904-H-QM-R) 9. Pull out the Strip Sensor Harness from the opposite side, and pass it through the Cable Protector. Cable Protector Strip Sensor Harness 10. Fasten the Strip Sensor Harness with the Cable Clamp. 11 Connect the Strip Sensor Harness and Rewind Full Sensor Harness to the Rewinder Harness.
  • Page 43 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.3 PEEL-OFF MODULE (B-EX904-H-QM-R) 4.3.4 Attaching the Rewinder Guide Plate 1. When using the printer in built-in rewinder mode, attach the Rewinder Guide Plate to the front of the printer with the two C-4x6 screws. ...
  • Page 44 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.3 PEEL-OFF MODULE (B-EX904-H-QM-R) Adjustment If the label skews when using the Built-in rewinder unit, SM-4x8 Screw turn the adjustment knob of the Rewinder Guide Plate to correct the media feed. Clockwise turn moves the Rewinder Guide Plate forward and counterclockwise turn moves it backward.

  • Page 45: Ribbon Saving Module (B-Ex904-R-Qm-R)

    EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.4 RIBBON SAVING MODULE (B-EX904-R-QM-R) 4.4 RIBBON SAVING MODULE (B-EX904-R-QM-R) All the following parts are supplied with the kit. Make sure you have all items shown below. Solenoid (1 pc.) Solenoid Base Plate (1 pc.) Driver PC Board (1 pc.) Head Up Link Plate (1 pc.) Locking Support (3 pcs.)
  • Page 46 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.4 RIBBON SAVING MODULE (B-EX904-R-QM-R) 4. While holding the half opened Top Cover, release the hooks of the Operation Panel Ass’y and remove it from the printer. 5. Disconnect the operation panel harness from the Operation Panel Ass’y. Hook Operation Panel Ass’y...
  • Page 47 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.4 RIBBON SAVING MODULE (B-EX904-R-QM-R) 2. Temporarily secure the Solenoid to the Solenoid Base Plate with the two M-3x6 Screws. Solenoid Solenoid Base Plate M-3x6 screw 3. Insert the Head Up Arm into the Plunger of the Solenoid, and fit the protrusion of the Solenoid into the “H-shape”...
  • Page 48 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.4 RIBBON SAVING MODULE (B-EX904-R-QM-R) 4. Secure the two portions of the Solenoid Base Plate with the M-3x6 Screws, as shown below. M-3x6 screw M-3x6 screw Solenoid Base Plate 5. Fold (or stack) tag paper to make a 1.5-mm thick paper stack, insert it between the Print Head and the Platen, and turn the Head Lever to TAG position.
  • Page 49 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.4 RIBBON SAVING MODULE (B-EX904-R-QM-R) 4.4.3 Installing the Driver PC Board 1. Attach the Driver PC Board to the following position with the three locking supports. NOTE: Do not push the center of the Driver PC Board when attaching it to the printer. Doing so may break the PC board.
  • Page 50 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.4 RIBBON SAVING MODULE (B-EX904-R-QM-R) 4. Pass the Solenoid Harness through the Cable Protector Solenoid Harness Cable Protector 5. Remove the tag paper from the Print Head Block. 6. Close the Print Head Block and Ribbon Shaft Holder Plate. NOTE: DO NOT excessively push down the print head block to close it.

  • Page 51: Rtc/Usb Host Interface Board (B-Ex700-Rtc-Qm-R)

    EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.5 RTC/USB Host Interface Board (B-EX700-RTC-QM-R) 4.5 RTC/USB Host Interface Board (B-EX700-RTC-QM-R) All the following parts are supplied with the kit. Make sure you have all items shown below. Battery Label Installation Manual RTC/USB host Battery (1 pc.) M-3x6 Screw (2 pcs.)
  • Page 52 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.5 RTC/USB Host Interface Board (B-EX700-RTC-QM-R) Unfold the upper tabs of the Blind Plate indicated by the arrow, then pull and remove the Blind Plate from the printer back. Blind Plate 5. Fit the USB Host Connector of the RTC/USB Host Interface Board into the slot from the inside, and secure it with the two M-3x6 screws from the outside, as shown below.
  • Page 53 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.5 RTC/USB Host Interface Board (B-EX700-RTC-QM-R) 6. Connect the interface cable to J21 on the Main PC board. Main PC Board Interface Cable RTC/USB Host Interface Board 7. Place the Battery into the Battery Socket with the “+” symbol facing up. “+”...

  • Page 54: Expansion I/O Interface Board (B-Ex700-Io-Qm-R)

    EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.6 EXPANSION I/O INTERFACE BOARD (B-EX700-IO-QM-R) 4.6 EXPANSION I/O INTERFACE BOARD (B-EX700-IO-QM-R) All the following parts are supplied with the kit. Make sure you have all items shown below. Installation Manual (1 copy) Expansion I/O Board M-3x6 Screw (2 pc.) Turn the printer power off and disconnect the Power Cord.
  • Page 55 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.6 EXPANSION I/O INTERFACE BOARD (B-EX700-IO-QM-R) 4. Unfold the upper tabs of the Blind Plate indicated by the arrow, then pull and remove the Blind Plate from the printer back. Blind Plate 5. Fit the Expansion I/O Connector of the Expansion I/O Board into the slot from the inside, and secure it with the two M-3x6 screws from the outside, as shown below.
  • Page 56 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.6 EXPANSION I/O INTERFACE BOARD (B-EX700-IO-QM-R) 6. Connect the Interface Cable to J3 on the Main PC Board. Main PC Board Expansion I/O Board Interface Cable 7. Re-install the Side Panel (L). 8. Refer to Section 5.4.2.13 in the Maintenance Manual for selecting the operating mode. 9.

  • Page 57: Wireless Lan Board (B-Ex700-Wlan-Qm-R)

    LAN board on a user’s printer. Use of a wireless LAN module with a wrong country/region code could violate each country’s Laws and Regulations for Radio Equipment, and violators could be subject to penalties. For the country/region code setting, please ask TOSHIBA TEC subsidiaries. 4-39...
  • Page 58 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.7 Wireless L AN BOARD (B-EX700-WLAN-QM-R) Turn the printer power off and disconnect the Power Cord. Remove the three B-4x5 screws from the Side Panel (L). Slide the Side Panel (L) backward, and raise it to remove from the printer. B-4x5 Screw Side Panel (L) B-4x5 Screw...
  • Page 59 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.7 Wireless L AN BOARD (B-EX700-WLAN-QM-R) 5. Fit the Wireless LAN card slot into the slot from the inside, and secure it with the two M-3x6 screws from the outside, as shown below. M-3x6 Screw Wireless LAN Card Slot M-3x6 Screw...
  • Page 60 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.7 Wireless L AN BOARD (B-EX700-WLAN-QM-R) 8. Connect the Interface Cable to J6 on the Main PC board. Main PC Board Interface Cable Re-install the Side Panel (L). 10. Attach the FCC ID Sticker to any available space of the printer back. 11.

  • Page 61: Parallel Interface Board (B-Ex700-Cen-Qm-R)

    EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.8 Parallel Interface Board (B-EX700-CEN-QM-R) 4.8 PARALLEL INTERFACE BOARD (B-EX700-CEN-QM-R) The following parts are supplied with the kit. Make sure you have all items shown below. Parallel Interface Board (1 pc.) M-3x6 Screw (2 pcs.) Installation Manual (1 copy) Turn the printer power off and disconnect the Power Cord.
  • Page 62 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.8 Parallel Interface Board (B-EX700-CEN-QM-R) 5. Fit the parallel interface connector of the parallel interface board into the slot from the inside, and secure it with the two M-3x6 screws from the outside, as shown below. M-3x 6 Screw Parallel Interface Connector...

  • Page 63: Serial Interface Board (B-Ex700-Rs-Qm-R)

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 (Revised: FEB., 2020) 4.9 SERIAL INTERFACE BOARD (B-EX700-RS-QM-R) 4.9 SERIAL INTERFACE BOARD (B-EX700-RS-QM-R) The following parts are supplied with the kit. Make sure you have all items shown below. Serial Interface Board (1 pc.) M-3x6 Screw (2 pcs.) Installation Manual (1 copy) NOTE: This module cannot be used together with the B-EX700-WLAN-QM-R wireless LAN board.
  • Page 64 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.9 SERIAL INTERFACE BOARD (B-EX700-RS-QM-R) 5. Fit the Serial Connector of the Serial Interface Board into the slot from the inside, and secure it with the two M-3x6 screws from the outside, as shown below. M-3x6 Screw Serial Interface Connector...

  • Page 65: Uhf Rfid Kit (B-Ex700-Rfid-U4-Us/Eu/Cn-R)

    If a use of this product should be likely to have affected medical equipment, immediately turn off the product and contact your TOSHIBA TEC sales agent. Keep a printer embedded with this product at least 23cm away from a person with an implanted cardiac pacemaker or implantable cardioverter-defibrillator.
  • Page 66 Taiwan PACKING LIST All the following parts are supplied with the kit. Make sure you have all items shown below. If any part is missing, please contact your TOSHIBA TEC sales agent. • RFID Module • M-3x6 Screw (1 pc) •...
  • Page 67 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 4.10.1 Removing the Covers 1. Turn the printer power off and disconnect the Power Cord. 2. Remove the three B-4x5 screws from the Side Panel (L). 3.
  • Page 68 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 4.10.2 Attaching the Ribbon Guide 1. Turn the Head Lever to Free position and open the Ribbon Shaft Holder Plate. Head Lever Free Ribbon Shaft Holder Plate 2.
  • Page 69 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 4. Disconnect the Ribbon End Sensor Harness from the Ribbon End Sensor. Ribbon End Sensor Ribbon End Sensor Harness 5. Separate the Sensor PCB from the Sensor Frame. Sensor Frame Sensor PCB 6.
  • Page 70 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 8. Put the Ribbon Guide on the Print Head Block.  First insert the shaft of the Ribbon Guide on this side, then the other side into the holes of the removed Ribbon Guide Shaft.
  • Page 71 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 4.10.3 Attaching the RFID Module 3.3.1. Guidelines for the antenna position and shield label selection Media specification confirmation. 1 Confirm below your media specification A.
  • Page 72 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) Table 1 (Normal print) A(mm) C(mm) Antenna Shield Label Antenna Shield 10 to 20 10 to 18 Front Required 10 to 34 Front Disabled over 20 34 to 41...
  • Page 73 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 4. RFID module assembly method for different position (Front/Center/Rear): Front Position (default position): Align holes with half cut M-3x6 screw Earth plate 1. Align the holes of the earth plate on the 2.
  • Page 74 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) Center Position: Antenna Antenna Shield screws screws 2. Move the antenna in the middle position and observe proper alignment as shown in the figure above.
  • Page 75 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 5. Attach the Earth plate and secure it with the M-3x 6 screw. Do not catch the black wire 5. Pass the red interface cable through the hole fitted with Bush as shown below and connect it to the RFID module.
  • Page 76 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) Earth Plate secured 7. The RFID module should now be aligned with the four slots enclosed with circles. Pull out the cable interface from the opposite side, and pass it through the opening. Cut the old cable ties, fix the wires and replace it with new cable ties.
  • Page 77 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 9. Arrange the cables properly and secure it on the cable clamp as shown below. Cable clamp Connect the RFID Module to J1 on the Main PC Board with the Interface Cable. J1 Connector Main PC Board 4-59...
  • Page 78 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 4.10.4 Assemble of RFID Paper Guide 1. Get Cover Mylar from the accessory pack and fold it as shown below: Fold 2. Remove the backing paper and paste the Cover Mylar to the printer as shown below: Backing paper removed Paste to printer 4-60...
  • Page 79 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 3. Release the tab to open the plastic guide and remove the strip bar as shown below below: Push the tab to left to release Remove Plastic guide Remove strip bar...
  • Page 80 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 4.10.5 RFID Module Settings After installing the RFID Module on the printer, configure the RFID module settings in the printer system mode.  How to enter the System Mode Power OFF Turn on the printer while holding down [FEED] &...
  • Page 81 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 4.10.6 TEST (1) ID READ The printer enters the read test mode, and a read test is performed each time the [ENTER] key is pressed. When the data of a tag can be read, it is displayed on the LCD.
  • Page 82 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) (2) COUNTRY The country/region code of the currently installed module is displayed. If the module type is set to other than “U2”, “INVALID” is displayed. It is possible to change the country/region setting when the module type is set to “U4”...
  • Page 83 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) (3) READ RETRY ● The number of times a tag read is retried Set a maximum number of retries to read an RFID tag. The printer retries to read the data in an RFID tag for up to specified number of times.
  • Page 84 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 4.10.8 UHF SETTING (1) POWER LEVEL When the value is “9”, the power is the weakest, and when “18”, the power is the strongest. The factory default setting is “18”.
  • Page 85 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 4.10.9 OTHER (1) TAG CHECK Error tag detection is not performed. Though a tag is read before writing data on it, data is •...
  • Page 86 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) Gen2-compatible Hibiki tag (HITACHI) has a function which reduces the (2) MULTI WRITE time to write data on the RFID chips. This is called “Multi-word write”. •...
  • Page 87 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 4.10.10 AGC THRESHOLD SETTING The B-EX700-RFID-U4-US/EU/CN-R chooses a tag to write data on according to a radio intensity of RFID tags (AGC value). An AGC threshold value has been set to 0 (00h) as factory default, but it may be necessary to change this value according to the tag type to be used.
  • Page 88 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Sept. 5, 2014) 4.10 UHF RFID KIT (B-EX700-RFID-U4-US/EU/CN-R) 3) Set an AGC threshold of data write. Set a value which is lower than the AGC value by 1 or 2, taking variation of RFID tags in performance into consideration.

  • Page 89: Hf Rfid Module Mount Kit (B-Ex700-Rfid-H1-Qm-R)

    If a use of this product should be likely to have affected medical equipment, immediately turn off the product and contact your TOSHIBA TEC sales agent. Keep a printer embedded with this product at least 23cm away from a person with an implanted cardiac pacemaker or implantable cardioverter-defibrillator.
  • Page 90 EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Aug. 24, 2011) 4.11 HF RFID MODULE MOUNT KIT (B-EX700-RFID-H1-QM-R) All the following parts are supplied with the kit. Make sure you have all items shown below. Module Attachment Plate RFID Plate (1 pc.) Antenna Frame (1 pc.) Ribbon Guide (1 pc.) (2 pcs.)
  • Page 91 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 (Revision Date: Aug. 24, 2011) 4.11 HF RFID MODULE MOUNT KIT (B-EX700-RFID-H1-QM-R) 4.11.1 Removing the Covers As the procedure is the same as that for the B-EX700-U2-US/EU/CN-R, refer to Section 4.10.1. 4.11.2 Attaching the Ribbon Guide As the procedure is the same as that for the B-EX700-U2-US/EU/CN-R, refer to Section 4.10.2.
  • Page 92 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 (Revision Date: Aug. 24, 2011) 4.11 HF RFID MODULE MOUNT KIT (B-EX700-RFID-H1-QM-R) 3. Fasten the lower part of the Earth Plate to the Platen Holder Frame with the screw securing the Platen Holder Frame. Platen Holder Frame Earth Plate 4.
  • Page 93 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 (Revision Date: Aug. 24, 2011) 4.11 HF RFID MODULE MOUNT KIT (B-EX700-RFID-H1-QM-R) 2. Place the RFID Module on the RFID Plate as shown in the picture below. Place the two Spacers (short) under the RFID Module, and secure them to the RFID Plate with the two SMW-2ｘ10 Screws. SMW-2x10 Screw Nylon Washer...
  • Page 94 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 (Revision Date: Aug. 24, 2011) 4.11 HF RFID MODULE MOUNT KIT (B-EX700-RFID-H1-QM-R) 2. Pass the Antenna Cable through the Bush. Bush Antenna Cable 3. Pull out the Antenna Cable from the opposite side, and pass it through the opening. Antenna Cable Opening 4.
  • Page 95 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 (Revision Date: Aug. 24, 2011) 4.11 HF RFID MODULE MOUNT KIT (B-EX700-RFID-H1-QM-R) 5. Secure the RFID module to the Module Attachment Plates with the three PT-3x6 screws. PT-3x6 RFID Module PT-3x6 6. Connect the Antenna Cable to the RFID Module until it clicks. Connector RFID Module Antenna Cable...
  • Page 96 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 (Revision Date: Aug. 24, 2011) 4.11 HF RFID MODULE MOUNT KIT (B-EX700-RFID-H1-QM-R) 8. Re-install the Front Panel and Side Cover (L) in the reverse order of removal. Be careful not to catch any cables in the Side Cover (L). Side Cover (L) Front Panel 9.

  • Page 97: System Mode

    EO18-33027 5. SYSTEM MODE 5.1 OPERATION PANEL 5. SYSTEM MODE The system mode can be entered by the following procedure from printer power off condition. • Press [FEED] key and [PAUSE] key at the same time • Press [MODE] Key In this mode, the printer self-test operation and parameter setting operation are performed.

  • Page 98: Overview

    EO18-33027 5. SYSTEM MODE 5.2 OVERVIEW In System Mode, the keys function as described below. Compatible Key Function [MODE] Display top menu without saving setting. [CANCEL] [FEED] + [RESTART] Display upper menu without saving setting. [ENTER] [PAUSE] Display next menu. [UP] [FEED] Move cursor up.
  • Page 99 EO18-33027 5. SYSTEM MODE 5.3 DIAG 5.3 DIAG  Outline of DIAG Test In the DIAG Test mode, the printer checks and prints out the printer system information such as the sensor or interface, and the Maintenance Counter. Also it makes the print head broken element check. Contents of DIAG.

  • Page 100: Menu Operation Procedure Example

    EO18-33027 5. SYSTEM MODE 5.3 DIAG 5.3.1.1 Menu operation procedure example Display Procedure Turn on the printer while holding down [FEED] and [PAUSE] keys at the same time. SYSTEM MODE menus are displayed. Select <1>DIAG. and press [ENTER] key. Submenus of <1>DIAG. are displayed. Select MAINTENANCE CONT and press [ENTER] key.

  • Page 101: Counetr Parameter Print Contents

    EO18-33027 5. SYSTEM MODE 5.3 DIAG 5.3.1.2 COUNTER PARAMETER PRINT CONTENTS << COUNTER >> << USB >> TOTAL FEED 0.0km [QM] SERIAL NUMBER [DISABLE] [XXXXXXXXXXXX] FEED 0.0km << RS-232C >> FEED1 0.0km SPEED [9600] FEED2 0.0km DATA LENGTH FEED3 0.0km STOP BIT FEED4 0.0km...
  • Page 102 EO18-33027 5. SYSTEM MODE 5.3 DIAG B-EX4T2, B-EX6T2, and B-EX4D2 only *2: Supported by the B-EX4T1-G/T-QM/CN with firmware version of C1.4 or later. *3: Supported from firmware version of V2.0B for the B-EX4T1-TS25-R. *4: The way to print the ribbon motor drive voltage fine adjustment values is different depending on the model. Model Printout B-EX4T1-G/T-QM/CN C1.2 or later...
  • Page 103 EO18-33027 5. SYSTEM MODE 5.3 DIAG FEED1 to FEED4 History of label distances covered 0.0 to 3200.0 km History of the last 4 label distances. PRINT Print distance 0.0 to 200.0 km Counted while printing. (Reverse feed is not counted.) B-EX4T1-G/B-EX4T2-G/B-EX6T2-G/B-EX4D2-G: When the power is turned off, the print distance of 8.2 m or less is rounded down when backed up.
  • Page 104 EO18-33027 5. SYSTEM MODE 5.3 DIAG (RBN WIDTH RBN(FW) Ribbon motor drive voltage fine -15 to +10 step TYPE2) *1 adjustment (Take-up) RBN(BK) -15 to +10 step Ribbon motor drive voltage fine adjustment (Back tension) [KEY] FEED -50.0mm to +50.0mm Feed amount fine adjustment -50.0mm to +50.0mm Cut position (or strip position) fine...
  • Page 105 EO18-33027 5. SYSTEM MODE 5.3 DIAG << PARAMETER SETTINGS >> Item Description Printed value MEDIA LOAD Media loading Disabled NOTE: Even if the “ECO+Bfeed” is Feeds the detected selected for the B-EX4T2, B-EX6T2, gap/mark to print start or B-EX4D2, the setting and the position.
  • Page 106 EO18-33027 5. SYSTEM MODE 5.3 DIAG and “ON:TAG2”, and between ON:LBL2 * Used. “ON:LBL” and “ON:LBL2”, Head lever position: respectively, is the distance of non- “LABEL”. print area where a ribbon save is performed. (In the case of 8 ips or Not used faster) PRE PEEL OFF...
  • Page 107 EO18-33027 5. SYSTEM MODE 5.3 DIAG Font “0” selection No slash used ０ Ø Slash used CODE Control code type AUTO Automatic selection ESC LF NUL ESC LF NUL method { | } { | } method ×× ○○ △ △ Any code (Described in hex.
  • Page 108 EO18-33027 5. SYSTEM MODE 5.3 DIAG MAXI CODE SPEC. MaxiCode specification TYPE1 Compatible with the setting current version TYPE2 Special specification XML function setting Disabled. Standard specification. ORACLE Specification for Oracle Specification for SAP Standard specification EXTERNAL (External memory is used) ORACLE Specification for Oracle...
  • Page 109 EO18-33027 5. SYSTEM MODE 5.3 DIAG Reserve1 Reserved. Reserve2 Reserved. Reserve3 Reserved. Reserve4 Reserved. Reserve5 Reserved. <For the B-EX4T2-G/T WAX1 Wax 1 Firmware Version C1.0D> WAX2 Wax 2 Semi resn1 Semi resin 1 Semi resn2 Semi resin 2 Resin1 Resin 1 WAX3 Wax 3 Semi resn3...
  • Page 110 EO18-33027 5. SYSTEM MODE 5.3 DIAG Reserve1 Reserved. Reserve2 Reserved. Reserve3 Reserved. Reserve4 Reserved. Reserve5 Reserved. Reserve6 Reserved. Reserve7 Reserved. ENERGY TYPE(D) (*2) Energy control for direct Standard Standard thermal print Reserve1 Reserved. Reserve2 Reserved. Reserve3 Reserved. Reserve4 Reserved. Reserve5 Reserved.
  • Page 111 EO18-33027 5. SYSTEM MODE 5.3 DIAG Hidden. PRINT PAGE Whether to display the number of Displayed. labels printed Hidden. IP ADDRESS Whether to display IP address Displayed. Hidden. CONTRAST LCD contrast SYSTEM PASSWORD Password for system mode Password is enabled. Password is disabled.
  • Page 112 EO18-33027 5. SYSTEM MODE 5.3 DIAG CONTROL XON/XOFF Transmission control XON/XOFF protocol method (No XON output when the power is on, no XOFF output when the power is off) READY/BUSY READY/BUSY (DTR) protocol (No XON output when the power is on, no XOFF output when the power is off) XON+READY XON/XOFF + READY/BUSY...
  • Page 113 EO18-33027 5. SYSTEM MODE 5.3 DIAG Disabled Socket communication port 0 to 65535 number DHCP DHCP setting Enabled Disabled DHCP CLIENT ID DHCP client ID setting (Hex.) Max. 64 characters DHCP HOST NAME DHCP host name (ASCII) Max. 32 characters WLAN STANDARD Wireless LAN: Standard 11b/g...
  • Page 114 EO18-33027 5. SYSTEM MODE 5.3 DIAG 5.5M 5.5M WINS WINS enable/disable Enabled Disabled WINS IP ADDRESS WINS IP address ***.***.***.*** LPR enable/disable Enabled Disabled << RFID >> Item Description Printed value MODULE RFID module type selection NONE No RFID kit is installed. B-EX700-RFID-H1-QM- B-EX700-RFID-H2-R B-EX700-RFID-U2-...
  • Page 115 EO18-33027 5. SYSTEM MODE 5.3 DIAG RETRY MIN AGC AGC threshold lower limit for 0 to15 retry TAG CHECK RFID error tag detection Detection is disabled. ON (ID) RFID error detection for ID area data When PASS is (ACCESS PASSWORD) selected, the following settings are subsequently...

  • Page 116: Auto Diagnostic / Auto Diagnotics

    EO18-33027 5. SYSTEM MODE 5.3 DIAG 5.3.2 AUTO DIAGNOSTICS The printing procedure of “AUTO DIAGNOSTIC” of “DIAG.” is same as 5.3.1 MAINTENANCE CONT. The many layer from top menu of system mode to AUTO DIAGNOSTICS is below. MENU ITEM SYSTEM MODE <1>DIAG.
  • Page 117 EO18-33027 5. SYSTEM MODE 5.3 DIAG 5.3.2.1 AUTO SELF DIAG. PRINT PRINTOUT <Printout for the models supporting SIO> B-EX4T1-TS25-R V2.0 or later B-EX4T1-G/T C1.1A or later B-EX4T2-G/T C1.1 or later B-EX4T2-H C1.1A or later B-EX4D2-G/T D1.1 or later PROGRAM B-EX4T1-T PROGRAM B-EX4T1-T MAIN XXXXXXXXX V1.0A:1A00...
  • Page 118 EO18-33027 5. SYSTEM MODE 5.3 DIAG PROGRAM B-EX4T1-G Model name B-EX MAIN 15OCT2010 V1.0A:1A00 Checksum Version Creation date (Day-Month-Year) Name PROGRAM: Program area BOOT 20SEP2010 V1.0:8500 Checksum Version Creation date (Day-Month-Year) Name BOOT: Boot area WMON 25OCT2010 V1.0:6100 Checksum Version Creation date (Day-Month-Year) Name WMON: (WLAN) HTML area FONT...
  • Page 119 EO18-33027 5. SYSTEM MODE 5.3 DIAG Sensor check details The value of non-installed sensor is unfixed. SENSOR1 0 0 0 0 0 0 0 0 , 0 0 0 0 0 0 0 0 Thermal head open sensor 1: The head is closed. (When the print head is unlocked, no printing performed.) Thermal head-up sensor...
  • Page 120 EO18-33027 5. SYSTEM MODE 5.3 DIAG SENSOR2 [H]20 ﾟ C [A]22 ﾟ C Ambient temperature sensor status (0 to 86 °C, --°C if it cannot be detected) Thermal head temperature sensor status (0 to 86 °C) [R]4.2V [T]2.5V [E]2.7V Reflective sensor status for detecting the ribbon end state (0.0 to 5.0 V) Transmissive sensor status (0.0 to 5.0 V) Reflective sensor status (0.0 to 5.0 V)
  • Page 121 EO18-33027 5. SYSTEM MODE 5.3 DIAG LAN MAC 11-22-33-44-55-66 MAC Address for wired LAN NOTE: A wired LAN MAC address cannot be obtained depending on the combination among the system mode start-up method, whether a wireless LAN board is installed or not, and the LAN setting. In this case, “**- **-**-**-**-**”...
  • Page 122 EO18-33027 5. SYSTEM MODE 5.3 DIAG Internal serial I/F check EX.232C NG OK: Normal data NG: Abnormal data or the loop-back jig is not connected. Internal serial interface External serial I/F check (Supported by the B-EX4T1-TS25-R V2.0 or later, B-EX4T1-G/T C1.1A or later, and B-EX4T2-G/T C1.1 or later) SIO NG (0111) Bit configuration (x3x2x1x0)
  • Page 123 EO18-33027 5. SYSTEM MODE 5.3 DIAG B-EX700-RFID-U4-R Version LCD message B-EX700-RFID-U4-US-R Version LCD message KR2, CN2 (Use of CN2 is prohibited.) B-EX700-RFID-U4-EU-R Version LCD message U4 module preinstall model (B-EX4T1/EX4T2-GS18/TS18-CN-R) Version LCD message CN2, KR2, (Use of KR2 is prohibited.) Wireless LAN mount check WLAN OK: Mounted...
  • Page 124 EO18-33027 5. SYSTEM MODE 5.3 DIAG USB memory mount check USB MEMORY NG OK: Mounted NG: Not mounted USB memory BASIC program check BASIC M NONE NONE: No program installed Version: Program installed BASIC main program BASIC S NONE NONE: No program installed Version: Program installed BASIC system program 5-28...

  • Page 125: Print Head Element Check / Head Check

    EO18-33027 5. SYSTEM MODE 5.3 DIAG 5.3.3 HEAD CHECK The print head check procedure is the same as that for the maintenance counter data. 5.3.1 MAINTENANCE CONT. The following table shows the menu structure from the top menu of the system mode to HEAD CHECK. MENU ITEM SYSTEM MODE <1>DIAG.

  • Page 126: Parameter Setting

    EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET 5.4 PARAMETER SET  Outline of Parameter Setting In the Parameter Setting mode, various kinds of parameters, such as communication, key, LCD, etc. can be set. This will allow the use of the printer to comply with your operating conditions. The Parameter Setting menu contains the following: MENU ITEM SYSTEM MODE...
  • Page 127 EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET 5.4.1.1 MEDIA LOAD This function is enabled only when the sensor type is set to other than “None”. ・ OFF Media loading function is disabled (Same as feed by depression of the [FEED] key) ・...
  • Page 128 EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET 5.4.1.3 FORWARD WAIT POS. Max. Min. value Step Display Sign Integer Decimal 0-padding Unit of value digit place measure -5.0 Decimal Exist None ・ + (Plus) Increases the forward feed amount. ・ - (Minus) Decreases the forward feed amount.
  • Page 129 EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET 5.4.1.5 HU CUT/RWD. Whether or not to activate the head up action in the cut issue or to use the Rewinder in the batch or strip issue is selected. * The print head may not be raised depending on the rise of the solenoid’s temperature. ・...
  • Page 130 EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET parameter is set to ON. 5.4.1.8 BACK SPEED ・ STD 3 ips ・ LOW 2 ips 5.4.1.9 BA TYPE OF RIBBON ・ CSO Outside wound ribbon ・ CSI Inside wound ribbon NOTE: This parameter is available only to the B-EX4T2, B-EX6T2, and B-EX4D2. * This parameter is not used for the B-EX4D2.
  • Page 131 EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET 5.4.2 SOFTWARE SET Contents of SOFTWARE SET menu MENU ITEM SYSTEM MODE <2>PARAMETER SET SOFTWARE SET FONT CODE ZERO FONT CODE MANUAL PEEL OFF STATUS USB I/F STATUS FEED KEY KANJI CODE EURO CODE AUTO HD CHK WEB PRINTER RBN NEAR END...
  • Page 132 EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET 5.4.2.1 FONT CODE PC-850 ・ PC-852 ・ PC-857 ・ PC-8 ・ PC-851 ・ PC-855 ・ PC-1250 ・ PC-1251 ・ PC-1252 ・ PC-1253 ・ PC-1254 ・ PC-1257 ・ LATIN9 ・ Arabic ・ PC-866 ・ UTF-8 ・...
  • Page 133 EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET 5.4.2.4 MANUAL Max. Min. value Step Display Sign Integer Decimal 0-padding Unit of value digit place measure 0xFF 0x00 None None decimal CODE1 ・ CODE2 ・ CODE3 ・ 5.4.2.5 PEEL OFF STATUS Disable change ・...
  • Page 134 EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET 5.4.2.8 KKANJI CODE TYPE1 Windows code ・ TYPE2 Original code ・ 5.4.2.9 EURO CODE Max. Min. Step Display Sign Integer Decimal 0 fullfil Unit digit point digit 0xFF 0x20 None 5.4.2.10 AUTO HD CHK Disables the auto print head check ・...
  • Page 135 EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET 5.4.2.14 RBN END ・ TYPE1 When a label end or ribbon end status is detected, the printer stops immediately. ・ TYPE2 When a label end or ribbon end status is detected, the printer prints the current label as far as possible, then stops.
  • Page 136 EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET Example of TYPE2 [Case 1] Specified number of labels = 5, A label end is detected while the 3rd label is printed. (1st)(2nd)(3rd) ↑ After issuing 3rd label completely, the printer stops printing, displaying “NO PAPER 2”. When printing is restarted, first the initial feed is performed, then 4th and 5th labels are printed.
  • Page 137 EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET 5.4.2.17 THRESHOLD SELECT REFLECT Reflective sensor TRANS. Transmissive sensor 5.4.2.17.1 REFLECT ・ MANUAL SET Threshold set in the threshold mode takes effect. ・ COMMAND SET Threshold set by command takes effect. 5.4.2.17.12 TRANS. ・...
  • Page 138 EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET ・ Reserve1 to Reserve4 Reserved (*1) SX compatible” is a setting for securing the print quality equivalent to that of the B-SX, but it is not supported by the print speed of 10 ips or faster. If 10 ips or faster print speed is specified, the printer operation is not guaranteed.
  • Page 139 5. SYSTEM MODE EO18-33027 (Revision Date: Dec., 2017) 5.4 PARAMETER SET ・ Semi resin3 Semi resin 3 ・ Resin2 Resin 2 ・ Multiple type Multiple type ・ Reserve1 Reserved <B-EX4T2-H firmware version C1.0F or before> ・ Resin1 Resin 1 ・ Resin2 Resin 2 ・...
  • Page 140 EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET 5.4.3 PANEL Contents of PANEL menu MENU ITEM SYSTEM MODE <2>PARAMETER SET PANEL LCD LANGUAGE LCDISPLAY MACHINE NAME PRINT PAGE IP ADDRESS CONTRAST 5.4.3.1 LCD LANGUAGE  ENGLISH  GERMAN  FRENCH  DUTCH ...
  • Page 141 EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET 5.4.3.2 MACHINE NAME ・ OFF Model name is hidden. ・ ON Model name is displayed. 5.4.3.3 PRINT PAGE ・ OFF The number of labels printed is hidden. ・ ON The number of labels printed is displayed. 5.4.3.4 IP ADDRESS IP address is hidden.
  • Page 142 EO18-33027 5. SYSTEM MODE 5.4 PARAMETER SET 5.4.4.1 System mode and user system mode start screen when password is enabled When the password is enabled, the password input screen is displayed at the time the system mode or user system mode is started. Password input for system mode Display Procedure...
  • Page 143 EO18-33027 5. SYSTEM MODE 5.5 ADJUST SET 5.5 ADJUST SET  Outline of Printer Parameter Fine Adjustment In the Printer Parameter Fine Adjustment mode, you can fine adjust each parameter, such as Print tone, Print start position, Threshold, etc. which are set by the PC command. This is useful when using several types of media by turns or when the print start position or cut/strip position is required to be fine adjusted.
  • Page 144 EO18-33027 5. SYSTEM MODE 5.5 ADJUST SET 5.5.1 FEED ADJ. Max. Min. value Step Display Sign Integer Decimal 0-padding Unit of value digit place measure 50.0 -50.0 Decimal Exist None +0.0 mm Print start One label position +3.0 mm Print start One label position -3.0 mm...
  • Page 145 EO18-33027 5. SYSTEM MODE 5.5 ADJUST SET 5.5.2 CUT ADJ Max. Min. value Step Display Sign Integer Decimal 0-padding Unit of value digit place measure 50.0 -50.0 Decimal Exist None +0.0 mm Cut position +3.0 mm Cut position -3.0 mm Cut position Paper feed direction [Procedure for label having label pitch of less than 25.4 mm when the disc cutter is used]...
  • Page 146 EO18-33027 5. SYSTEM MODE 5.5 ADJUST SET NOTES: 1. If the bottom edge of the last label advances past the feed roller while the print head is lifted during label feed to cut, the sensor may not be able to detect an error even if the label cannot be fed any more.
  • Page 147 EO18-33027 5. SYSTEM MODE 5.5 ADJUST SET （ｂ）Operation example Issue count: 2, Cut interval = 1 Cut position Head position ▼ ▼ (1) Idling (2) Completes printing the first label (A). (3) Feeds the label to the cut position, then cuts the gap at the front of label (A).
  • Page 148 EO18-33027 5. SYSTEM MODE 5.5 ADJUST SET [Procedure for label having less than the min. label pitch for each issue speed when the rotary cutter is used] When the following conditions are all met, the cut operation for the last label to be cut is as follows. Forward feed to the cut position →...
  • Page 149 EO18-33027 5. SYSTEM MODE 5.5 ADJUST SET [Strip position fine adjustment] 0.0ｍｍ +3.0mm -3.0mm Printing in strip issue mode is stopped at the position where the distance from the middle point of the gap between labels to the end of the strip shaft is 4 mm, since the gap between labels is assumed to be 2 mm.
  • Page 150 EO18-33027 5. SYSTEM MODE 5.5 ADJUST SET 5.5.3 BACK ADJ Max. Min. value Step Display Sign Integer Decimal 0-padding Unit of value digit place measure -9.9 Decimal Exist None +0.0mm Print start position (Home position after a back feed) +3.0mm Print start position (Home position after a back feed) -3.0mm...
  • Page 151 EO18-33027 5. SYSTEM MODE 5.5 ADJUST SET 5.5.4 X ADJUST Max. Min. value Step Display Sign Integer Decimal 0-padding Unit of value digit place measure 99.5 -99.5 Decimal Exist None ＸＹＺ － ＋ 5.5.5 TONE ADJ.(TRANS.) Max. Min. value Step Display Sign Integer...
  • Page 152 EO18-33027 5. SYSTEM MODE 5.5 ADJUST SET 5.5.7 RBN ADJ.<FW> The reference section depends on the model. Refer to Applicable model 8.5.7.1 RBN ADJ.<FW> Other than below. B-EX4T1-G/T-QM/CN C1.2 or later 8.5.7.2 RBN ADJ.<FW> B-EX4T2-G/T-QM/CN C1.2 or later 8.5.7.2.1 TYPE1 B-EX4T2-H-QM/CN C1.1A or later 8.5.7.2.2 TYPE2 B-EX4D2-G/T-QM/CN D1.1 or later...
  • Page 153 EO18-33027 5. SYSTEM MODE 5.5 ADJUST SET 5.5.7.2 RBN ADJ.<FW> 5.5.7.2.1 TYPE1 Max. Min. value Step Display Sign Integer Decimal 0-padding Unit of value digit place measure Decimal Exist None Step The fine adjustment value is not effective for the reverse rotation. The fine adjustment value for the ribbon take-up motor is limited depending on the print speed.
  • Page 154 EO18-33027 5. SYSTEM MODE 5.5 ADJUST SET 5.5.8.1 TYPE1 Max. Min. value Step Display Sign Integer Decimal 0-padding Unit of value digit place measure Decimal Exist None Step The fine adjustment value is not effective for the reverse rotation. All fine adjustment values are applicable to every print speed. 5.5.8.2 TYPE2 Max.
  • Page 155 EO18-33027 5. SYSTEM MODE 5.5 ADJUST SET Print density fine adjustment ..........-20 step to ±10 step X-coordinate fine adjustment ..............±99.5 mm Ribbon motor drive voltage fine adjustment (Take-up) ....-15 to +10 step Ribbon motor drive voltage fine adjustment (Back tension) ..-15 to +10 step •...
  • Page 156 EO18-33027 5. SYSTEM MODE 5.6 TEST PRINT 5.6 TEST PRINT  Outline of Test Print In the Test Print mode, you can print the test pattern and set its conditions. This is useful to check the print quality of new media or ribbon. The Test Print menu contains the following: MENU ITEM SYSTEM MODE...
  • Page 157 EO18-33027 5. SYSTEM MODE 5.6 TEST PRINT 5.6.1.2 PRINT SPEED Selectable printer speed differs depending on the resolution. B-EX4T TYPE 1 B-EX4T TYPE 2 B-EX6T B-EX4D2 203dpi 305dpi 203dpi 300dpi 600dpi 203dpi 300dpi 203 dpi 300 dpi 3 ips 3 ips 3 ips 3 ips 2 ips...
  • Page 158 EO18-33027 5. SYSTEM MODE 5.6 TEST PRINT Initial values when turning the power on ISSUE COUNT 1 piece PRINT SPEED 6”/sec. B-EX4T1-G, B-EX4T2-G, B-EX6T2-G, B-EX4D2-G, B-EX4D2-G 5”/sec. B-EX4T1-T, B-EX4T2-T, B-EX6T2-T, B-EX4D2-T 3”/sec. B-EX4T2-H SENSOR Transmissive sensor B-EX4T1/EX4T2/EX6T2: Thermal transfer ＰＲＴ ＴＹＰＥ B-EX4D2: Direct thermal TYPE Batch issue...
  • Page 159 EO18-33027 5. SYSTEM MODE 5.6 TEST PRINT 5.6.2 SLANT LINE(1DOT) 1-dot slant line Magnification of slant line 1-dot slant line （Black area ratio: 16.7％） 5.6.3 SLANT LINE (3DOT) 5-63...
  • Page 160 EO18-33027 5. SYSTEM MODE 5.6 TEST PRINT 3-dot slant line Magnification of slant line 3-dot slant line （Black area ratio: 16.7％） 5.6.4 CHARACTERS Gothic + Mincho Gothic + Chinese 5-64...
  • Page 161 EO18-33027 5. SYSTEM MODE 5.6 TEST PRINT 5.6.5 BARCODE 5.6.6 NON-PRINTING The printer feed white paper. 5.6.7 FACTORY TEST 5-65...
  • Page 162 EO18-33027 5. SYSTEM MODE 5.6 TEST PRINT 5.6.8 AUTO PRINT (TRANS.) The factory test print is performed on the following conditions. The parameter settings and the print density fine adjustment value are ignored. After each test pattern is printed, the factory test print is performed when the [ENTER] key (or its •...
  • Page 163 EO18-33027 5. SYSTEM MODE 5.7 SENSOR ADJUSTMENT 5.7 SENSOR ADJUSTMENT  Outline of the Sensor Adjustment In the Sensor Adjustment mode, the status of the sensors and thermistors is displayed. Also you can make a Threshold Setting for the Black Mark, Feed Gap, and Ribbon End Sensors. The Sensor Adjustment menu contains the following: Contents of SENSOR ADJUST menu MENU ITEM...
  • Page 164 EO18-33027 5. SYSTEM MODE 5.7 SENSOR ADJUSTMENT 5.7.3 TRANS. The sensor level of the transmissive sensor is registered. Remove some labels and place the backing paper so that the Transmissive sensor can detect it. The display of the currently detected value is updated every 200 msec. Hold down the [ENTER] key for 3 seconds or more.
  • Page 165 EO18-33027 5. SYSTEM MODE 5.8 RAM CLEAR 5.8 RAM CLEAR  Outline of RAM Clear In the RAM Clear mode, clearing the Maintenance Counter and initializing the Parameters are possible. After replacing the print head, ribbon motor, or platen, perform maintenance clear. Contents of RAM CLEAR menu <B-EX4T1, B-EX4T2, B-EX6T2>...
  • Page 166 EO18-33027 5. SYSTEM MODE 5.8 RAM CLEAR 5.8.1 NO RAM CLEAR This option is provided for users who access this menu by mistake, and intended to exit from the RAM clear menu without performing any RAM clear. 5.8.2 MAINTE.CNT CLEAR The maintenance counter, including label distance covered, is cleared.

  • Page 167: Ribbon Save / Rbn Save

    EO18-33027 5. SYSTEM MODE 5.8 RAM CLEAR Initial values after clearing the parameters Function Media Load Forward wait Auto forward/reverse wait fine 0.0mm 0.0mm 0.0mm adjustment value Wait movement MODE1 MODE1 MODE1 HU CUT/RWD. Ribbon save Pre peel-off process Back feed Type of ribbon * This is available only to the B- EX4T2, B-EX4D2, and B-EX6T2.

  • Page 168: Ribbon Width

    EO18-33027 5. SYSTEM MODE 5.8 RAM CLEAR (Transmissive sensor) Print control (Thermal transfer) Semi resin1 Semi resin1 B-EX4T1-G/T-QM/CN C1.4 or before Print control (Thermal transfer) Semi resin 1 SX compatible B-EX4T1-G/T-QM/CN C1.5 or later Print control (Thermal transfer) Wax1 Wax1 B-EX4T2-G/T-QM/CN C1.2 or before, B-EX6T2-G/T Print control (Thermal transfer)
  • Page 169 EO18-33027 5. SYSTEM MODE 5.8 RAM CLEAR X-coordinate 0.0mm 0.0mm 0.0mm 0step 0step 0step Print density (Thermal transfer) Print density (Direct thermal) 0step 0step 0step Ribbon (take-up motor) 0step 0step 0step Ribbon (take-up motor) TYPE1 0step 0step TYPE2 0step 0step Ribbon (feed motor) +5step +5step...
  • Page 170 EO18-33027 5. SYSTEM MODE 5.8 RAM CLEAR Authentication WEP default Key 802.11b channel 802.11b send rate 802.11g channel 802.11g send rate WINS WINS address 0,0,0,0 0,0,0,0 0,0,0,0 INTERFACE setting/USB Function USB serial ID INTERFACE setting/RS-232C Function Communication speed 9600bps 9600bps 9600bps Data length 8bit...
  • Page 171 EO18-33027 5. SYSTEM MODE 5.8 RAM CLEAR Access password Not cleared Not cleared Not cleared Password protection Not cleared Not cleared Not cleared enable/disable Password protection Not cleared Not cleared Not cleared Auto un-lock Not cleared Not cleared Not cleared Issue retry number Read retry count Read retry time...
  • Page 172 EO18-33027 5. SYSTEM MODE 5.8 RAM CLEAR User system mode Auto calibration Function Auto calibration Settings programmed not in the system mode/user system mode Function Print speed B-EX4T1-G B-EX4T1-G B-EX4T2-G 6 ips B-EX4T2-G 6 ips B-EX6T2-G B-EX6T2-G B-EX4T1-T B-EX4T1-T B-EX4D2-G 6 ips B-EX4T2-T B-EX4T2-T...
  • Page 173 5. SYSTEM MODE EO18-33027 5.9 INTERFACE 5.9 INTERFACE  Outline of the INTERFACE menu In the INTERFACE mode, you can set the IP Address, Gateway Address, Subnet Mask, DHCP, and DHCP ID which are necessary for a network communication. Since each setting value is different depending on your operating environment.
  • Page 174 5. SYSTEM MODE EO18-33027 5.9 INTERFACE 5.9.1.3 SETTING MENU ITEM SYSTEM MODE <7>INTERFACE NETWORK SETTING BASIC INFORMATION IP ADDRESS GATEWAY ADDRESS SUBNET MASK SOCKET PORT PORT NUMBER DHCP DHCP CLIENT ID ASCII DHCP HOST NAME WLAN STANDARD WLAN MODE DEFAULT KEY 802.11b CHANNEL 802.11b BAUD 802.11g CHANNEL...
  • Page 175 5. SYSTEM MODE EO18-33027 5.9 INTERFACE 5.9.1.3.5 SOCKET PORT ・ ・ 5.9.1.3.6 PORT NUMBER Socket port number is display and set. 5.9.1.3.7 DHCP ・ ・ 5.9.1.3.8 DHCP CLIENT ID ASCII DHCP client ID is entered with ASCII code. ・ DHCP client ID is entered with hex. code. ・...
  • Page 176 5. SYSTEM MODE EO18-33027 5.9 INTERFACE 5.9.1.3.11 WLAN MODE Combination between the wireless LAN connection mode and authentication ADHOC OPEN WEP40 WEP104 INFRA OPEN WEP40 WEP104 SHARED WEP40 WEP104 802.1x OPEN WEP40 WEP104 TTLS WEP40 WEP104 LEAP WEP40 WEP104 PEAP WEP40 WEP104 WEP40...
  • Page 177 5. SYSTEM MODE EO18-33027 5.9 INTERFACE 5.9.1.3.12 DEFAULT KEY Max. Min. value Step Display Sign Integer Decimal 0-padding Unit of value digit place measure Decimal None None None 5.9.1.3.13 802.11b CHANNEL Max. Min. value Step Display Sign Integer Decimal 0-padding Unit of value digit...
  • Page 178 5. SYSTEM MODE EO18-33027 5.9 INTERFACE 5.9.1.3.19 LPR ・ ・ 5.9.2 Menu structure of USB MENU ITEM SYSTEM MODE <7>INTERFACE 5.9.2.1 USB SERIAL ID ・ ・ 5-82...
  • Page 179 5. SYSTEM MODE EO18-33027 5.9 INTERFACE 5.9.3 RS-232C Menu list of RS-232C MENU ITEM SYSTEM MODE <7>INTERFACE RS-232C SPEED DATA LENGTH STOP BIT PARITY CONTROL 5.9.3.1 SPEED 2400bps ・ 4800bps ・ 9600bps ・ 19200bps ・ 38400bps ・ 115200bps ・ 5.9.3.2 DATA LENGTH 8bits ・...
  • Page 180 5. SYSTEM MODE EO18-33027 5.9 INTERFACE 5.9.4 CENTRO. Menu structure of CENTRO. MENU ITEM SYSTEM MODE <7>INTERFACE CENTRO. ACK/BUSY INPUT PRIME PLUG & PLAY 5.9.4.1 ACK/BUSY TYPE1 ・ TYPE2 ・ 5.9.4.2 INPUT PRIME ・ ・ 5.9.4.3 PLUG & PLAY Disable / OFF ・...
  • Page 181 5. SYSTEM MODE EO18-33027 5.10 BASIC SETTING 5.10 BASIC SETTING  Outline of Basic Setting The Basic function enables the printer to operate with the program created for other printers, by converting it to Basic program and downloading this Basic program to the printer. Setting the downloaded Basic program to be enabled/disabled, browsing the program file, data file, and area file, etc.
  • Page 182 EO18-33027 5. SYSTEM MODE 5.11 RFID Module Setting 5.11 RFID Module Setting  Outline of the RFID Module Setting In the RFID Module Setting mode, you can set various parameters related to the RFID module. It is necessary to set these parameters before operating the RFID module. If a read or write error occurs frequently, adjust the values for the parameters.
  • Page 183 EO18-33027 5. SYSTEM MODE 5.11 RFID Module Setting 5.11.1 TEST The following item related test is displayed. ID READ ・ 5.11.1.1 ID READ The printer enters the read test mode, and a read test is performed each time the [ENTER] key is pressed.
  • Page 184 EO18-33027 5. SYSTEM MODE 5.11 RFID Module Setting The displayed data differs depending on the module type. B-EX700-RFID-H1-QM-R: Tag ID B-EX700-RFID-U2-EU/US-R, B-EX700-RFID-U4-R, B-EX700-RFID-U4-EU/US-R, U4 module preinstall model (B-EX4T1/EX4T2-GS18/TS18-CN-R): EPC code of EPC area ・ In the case of 32 digits or more data, only the first 32 digits are displayed. When data is less than 32 digits, the vacant digits will be filled with spaces.
  • Page 185 EO18-33027 5. SYSTEM MODE 5.11 RFID Module Setting 5.11.2.2 COUNTRY The country/region code of the currently installed module is displayed. If the module type is set to other than “U2”, “INVALID” is displayed. It is possible to change the country/region setting when the module type is set to “U2” and the actually installed module type is U2-US or U2-EU.
  • Page 186 EO18-33027 5. SYSTEM MODE 5.11 RFID Module Setting 5.11.2.4 RF CHANNEL A channel used for RFID tag write is set. When a channel is chosen from 2CH to 8CH, that channel will be continuously used. When the channel is set to AUTO, an available channel is searched in the following order: (2CH →...
  • Page 187 EO18-33027 5. SYSTEM MODE 5.11 RFID Module Setting 5.11.3.2 ISSUE RETRY LABLES If writing data on a tag failed, the printer feeds the RFID tag forward or backward for specified length, in order to retry data write. When “0” is set for this parameter, this function and a retry are not performed. Only the value of -3mm or less or +3mm or more is effective.
  • Page 188 EO18-33027 5. SYSTEM MODE 5.11 RFID Module Setting The timeout for RFID tag write retry is set. If the printer has retries for the max. number of times within the RFID write retry timeout, the printer stops the retries at the time. Max.
  • Page 189 EO18-33027 5. SYSTEM MODE 5.11 RFID Module Setting 5.11.4.2 Q VALUE This is effective only for the B-EX700-RFID-U2-EU/US-R, B-EX700-RFID-U4-R, B-EX700-RFID-U4- EU/US-R, U4 module preinstall model (B-EX4T1/EX4T2-GS18/TS18-CN-R). In the case multiple RFID tags are read at the same time, this menu is useful to pinpoint a target tag. Set the Q value to “1”...
  • Page 190 EO18-33027 5. SYSTEM MODE 5.11 RFID Module Setting 5.11.4.4 WRITE AGC THRESHOLD This is effective only for the B-EX700-RFID-U2-EU/US-R, B-EX700-RFID-U4-R, B-EX700-RFID-U4- EU/US-R, U4 module preinstall model (B-EX4T1/EX4T2-GS18/TS18-CN-R). When the Q value is set to 1 or greater, the AGC threshold for data write becomes effective. When the obtained gain of an RFID tag is lower than the AGC threshold for data write, a data write operation is not performed.
  • Page 191 EO18-33027 5. SYSTEM MODE 5.11 RFID Module Setting 5.11.4.5 WRITE RETRY MIN AGC This is effective only for the B-EX700-RFID-U2-EU/US-R, B-EX700-RFID-U4-R, B-EX700-RFID-U4- EU/US-R, U4 module preinstall model (B-EX4T1/EX4T2-GS18/TS18-CN-R). When the Q value is set to 1 or greater, the AGC threshold lower limit for retry becomes effective. Even if a tag’s gain is lower than the AGC threshold for data write, a data write to the tag may be successful in a retry if the gain is greater than the lower limit.
  • Page 192 EO18-33027 5. SYSTEM MODE 5.11 RFID Module Setting 5.11.4.6 CALIB. MODE ・ OFF ・ ON This parameter is to select whether the RFID calibration function is enabled or not. When enabled (ON), the AGC value (CALIB. AGC) and the distance to the read/write position (CALIB. POSITION) obtained through an RFID calibration become effective.
  • Page 193 EO18-33027 5. SYSTEM MODE 5.11 RFID Module Setting 5.11.4.8 CALIB. POSITION Max. Min. value Step Display Sign Integer Decimal 0-padding Unit of value digit place measure +999.9 -999.9 Decimal None None By performing an RFID calibration, an optimum data read/write position (distance from the home position) is automatically obtained and set.
  • Page 194 EO18-33027 5. SYSTEM MODE 5.11 RFID Module Setting 5.11.5 OTHER The following information related RFID is displayed. ・ TAG CHECK ・ MULTI WRITE ・ HEADUP ACTION ・ CARRIER SENSE *1: Supported by the B-EX4T1-TS25-R V2.2 or later. 5.11.5.1 TAG CHECK Error tag detection is not performed.
  • Page 195 EO18-33027 5. SYSTEM MODE 5.11 RFID Module Setting unlocked by the access password and data write is enabled. Choose whether or not to set the password to protect the error tag detection setting. ・ OFF ・ ON When “OFF” is selected, this menu is ended and the upper hierarchy menu is shown. When “ON”...
  • Page 196 EO18-33027 5. SYSTEM MODE 5.11 RFID Module Setting Reverse feed by a Issue command or Feed command when a combination of the print speed • and the non-print area does not enable the ribbon saving function or head-up function Reverse feed by a U2 command on the condition that does not enable a head-up function (feed •...

  • Page 197: On Line Mode

    EO18-33027 6. ON LINE MODE 6.1 KEY FUNCTION 6. ON LINE MODE 6.1 KEY FUNCTION The printer behaviour is not guaranteed when undefined key is operated. 6.1.1 Online Mode Display Function [FEED] (1) Feeds one piece of media. Ejects one piece of media. Used to adjust the media to the proper position.

  • Page 198: Help Display

    EO18-33027 6. ON LINE MODE 6.1 KEY FUNCTION 6.1.2 Help Display Function [FEED] (1) Ends help display. [RESTART] (1) Ends help display. [PAUSE] (1) Ends help display. [MODE] (1) Ends help display. [CANCEL] (1) Ends help display. (2) Returns to the previous help page. (3) Ends help display.

  • Page 199: Led Function

    EO18-33027 6. ON LINE MODE 6. 2 LED FUNCTION 6.2 LED FUNCTION Indicates that the printer is in online state. [ONLINE] LED Flashes when the printer is communicating with the host. Flashes at a 500-msec. interval (ON: 250ms., OFF: 250ms.) in synchronization with the [ERROR] LED when the printer is turned off.

  • Page 200: Online Mode Lcd Display

    EO18-33027 6. ON LINE MODE 6. 4 ONLINE MODE LCD DISPLAY 6.4 ONLINE MODE LCD DISPLAY 6.4.1 Online Mode LCD Display Example Printer LCD Display Display contents condition Online ← Model name, Firmware version (*5) ← Message ← The number of labels printed (*1) ←...

  • Page 201: Icon

    EO18-33027 6. ON LINE MODE 6. 4 ONLINE MODE LCD DISPLAY whether or not displaying the ribbon near end message is enabled in system mode. A ribbon near end is detected depending on diameter of the unused ribbon. The diameter of 38mm is equivalent to 30-meter ribbon and the diameter of 43 mm is equivalent to 70-meter ribbon, respectively.
  • Page 202 EO18-33027 6. ON LINE MODE 6. 4 ONLINE MODE LCD DISPLAY Displayed and used when the RFID module is mounted.  RFID icon Appears when a communication between the printer and the RFID module  is enabled. Blinks during a communication with the RFID module. ...

  • Page 203: Online Mode Display Transition, Operation Example

    EO18-33027 6. ON LINE MODE 6. 4 ONLINE MODE LCD DISPLAY 6.4.3 Online Mode Display Transition, Operation example Idling or normal issuing When [RESTART] key is pressed, the printer resumes printing if there is When [PAUSE] key is remaining data pressed while printing: Printing is stopped If the print head is...

  • Page 204: Help Display

    EO18-33027 6. ON LINE MODE 6. 5 HELP DISPLAY 6.5 HELP DISPLAY 6.5.1 Explanation of Help Display When “Help” is displayed at the lower right of the online mode display, pressing [RIGHT] or [ENTER] key causes the help message to be shown. Help message is displayed on the upper four lines.

  • Page 205: Help Display Transition, Operation Example

    EO18-33027 6. ON LINE MODE 6. 5 HELP DISPLAY 6.5.2 Help Display Transition, Operation Example The help consists of three pages, which are Help1, Help2 and Help3. Help1 shows the detail of the error, Help2 shows a troubleshooting, and Help3 shows how to recover from the error.

  • Page 206: Manual Threshold Setting

    EO18-33027 6. ON LINE MODE 6. 6 MANUAL THRESHOLD SETTING 6.6 MANUAL THRESHOLD SETTING 6.6.1 Outline of Threshold setting When a label stock is printed, the printer automatically corrects the print position by detecting gaps between the labels using the transmissive sensor to maintain a constant print position. However, when a preprinted label is used, some ink may prevent proper gap detection.
  • Page 207 EO18-33027 6. ON LINE MODE 6. 6 MANUAL THRESHOLD SETTING [Threshold setting] Hold down the [PAUSE] 5. Calibration key to keep feeding the media ↓ Release [PAUSE] key. When the [PAUSE] key is released, media feed stops ↓ ↓ [Threshold setting] ↓...
  • Page 208 EO18-33027 6. ON LINE MODE 6. 6 MANUAL THRESHOLD SETTING The threshold setting result is indicated with one of the following icon types. Display example Icon name Explanation Print position is detectable with the media sensor. OK (Mid.) Threshold is at the midpoint between the peak and the baseline.
  • Page 209 EO18-33027 6. ON LINE MODE 6. 6 MANUAL THRESHOLD SETTING (5) Paper end and ribbon end are not detectable during the threshold setting. (The setting continues as long as the [PAUSE] key is held down even if the printer runs short of media or ribbon.) (6) The detailed display is shown when the [RIGHT] key is pressed while the result is displayed.
  • Page 210 EO18-33027 6. ON LINE MODE 6. 6 MANUAL THRESHOLD SETTING → The printer enters the user system mode. 4. Select “<2>PARAMETER SET”, “Software Set”, then “THRESHOLD SELECT” with the [UP], [DOWN] and [ENTER] keys. 5. Select the media sensor type (“REFLECT” or “TRANS.”) depending on the sensor type specified by the Issue Command, and press the [ENTER] key.

  • Page 211: Rfid Calibration

    EO18-33027 6. ON LINE MODE 6. 7 RFID CALIBRATION 6.7 RFID CALIBRATION Applicable model: B-EX4T1-G/T-QM/CN with firmware version of C1.4 or later. The supported RFID module and RFID tag types are as follows: Module: B-EX700-RFID-U4-EU-R Tag: The following tag type only (The others are unusable.) •...

  • Page 212: Outline Of Rfid Calibration

    EO18-33027 6. ON LINE MODE 6. 7 RFID CALIBRATION 6.7.1 Outline of the RFID Calibration The RFID calibration is a function to automatically determine the distance to the optimum write/read position and AGC value required for properly writing/reading data on/from RFID tags. When the result of an RFID calibration is saved (by pressing the [ENTER] key) while the detected values are shown on the screen, the value obtained through the RFID calibration is set for the CALIB.

  • Page 213: Rfid Calibration Operation Example

    EO18-33027 6. ON LINE MODE 6. 7 RFID CALIBRATION 6.7.2 RFID Calibration Operation Example NOTE: Be sure to complete the following before performing an RFID calibration. 1) Select a usable antenna position in the system mode. (Refer to Section 6.7.1 Outline of the RFID Calibration.) 2) Place the RFID media at the print start position in advance by performing an automatic calibration (<7>AUTO.
  • Page 214 EO18-33027 6. ON LINE MODE 6. 7 RFID CALIBRATION (5) If an engine-related error (such as print head open, paper end, ribbon end, and ribbon near end) occurs during an RFID calibration, the printer stops at the moment the error occurs. Therefore, the media dos not return to the print start position (or the forwarded position in the case the FORWARD WAIT parameter is ON.) In this case, the LCD will show the display of 5a.

  • Page 215: Information Mode

    EO18-33027 6. ON LINE MODE 6. 8 INFORMATION MODE INFORMATION MODE 6.8.1 Outline of the Information Mode In the information mode, the total feed amount counted during feed and printing operations is displayed on the LCD, and printed in units of centimeter and inch on request. The feed amount is counted at the end of feed or printing, and saved in the non-volatile memory.

  • Page 216: Information Mode Operation Example

    EO18-33027 6. ON LINE MODE 6. 8 INFORMATION MODE 6.8.2 Information Mode Operation Example [Online mode] 1. Normal state ↓ Press [PAUSE] key. [Online mode] 2. Pause state ↓ Hold down [UP] key for 3 seconds. [Information mode] Press [CANCEL] key to Feed amount is return to 1.

  • Page 217: Information Mode Print Sample

    EO18-33027 6. ON LINE MODE 6. 8 INFORMATION MODE (3) Before shifting to the Information mode, make sure that the printer has not received any commands related to feed or drawing. If the printer has received such commands, printing will not be performed and the printer will return to the normal state.
  • Page 218 EO18-33027 6. ON LINE MODE 6. 8 INFORMATION MODE B-EX4T2/4D2: Max. number of digits: 74 mm, Left-aligned <Applicable model> B--EX4T2-G/T-QM/CN C1.2A or later, B-EX4T2-H-QM/CN C1.1A or later, B-EX4D2-G/T-QM/CN D1.2 or later TOTAL COUNTER LIST MM-dd-yyyy hh:mm xxxxxxxxxxxxxxxx S/N:zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz PRINTER aaaaaaaaacm bbbbbbbbb.binch Max.

  • Page 219: Job Cancellation

    EO18-33027 6. ON LINE MODE 6. 9 JOB CANCELLATION JOB CANCELLATION 6.9.1 Outline of the Job Cancellation The [CANCEL] key enables cancellation of subsequent print jobs. Holding down the [CANCEL] key for 3 seconds while the printer is in an error* or pause state causes the printer to start a quick reset and shift to the online mode.

  • Page 220: Saving Log/Receive Buffer Data

    EO18-33027 6. ON LINE MODE 6. 10 Saving Log/Receive Buffer Data 6.10 Saving Log/Receive Buffer Data 6.10.1 Outline of Log Data Save When the [ENTER] key is held down for 3 seconds while the printer is in online or pause, the printer automatically save the print log and restart.

  • Page 221: Log Save Operation Example

    EO18-33027 6. ON LINE MODE 6. 11 LCD MESSAGES AND LED INCATIONS 6.10.5 Log Save Operation Example [Online mode] [Pause mode] 1. Normal condition ↓ Hold down the [ENTER] key for 3 seconds. [Log save mode] Log files are saved. (Nothing happens to the LCD.) ↓...
  • Page 222 EO18-33027 6. ON LINE MODE 6. 11 LCD MESSAGES AND LED INCATIONS suitable for the actual media. The gap of label cannot be detected due to pre-printing. A paper jam occurred in the cutter. CUTTER ERROR ● The cutter did not move from the ...
  • Page 223 EO18-33027 6. ON LINE MODE 6. 11 LCD MESSAGES AND LED INCATIONS Command error while analyzing the command. (Refer *1, *2) A momentary power interruption has occurred. 21 POWER FAILURE ● (The LCD message may corrupt  before the error message is displayed.) A backup EEPROM cannot be 22 EEPROM ERROR...
  • Page 224 EO18-33027 6. ON LINE MODE 6. 11 LCD MESSAGES AND LED INCATIONS Blinking : : %%,%%%,%%%: Remaining memory size of the external 0 to 09,999,999 (Kbyte) USB memory ####: Remaining memory size for PC command 0 to 3072 (Kbyte) storage area in the internal memory &&&&: Remaining memory size for writable 0 to 3147 (Kbyte)
  • Page 225 EO18-33027 6. ON LINE MODE 6. 11 LCD MESSAGES AND LED INCATIONS LCD message (2 line) English German French ONLINE ONLINE PRETE HEAD OPEN Kopf offen. TÊTE OUVERTE PAUSE PAUSE PAUSE COMMS ERROR Kommunikations-Fehler ERREURS DE COMMUNICAT PAPER JAM PAPIERSTAU BOURRAGE PAPIER CUTTER ERROR Messer Fehler...
  • Page 226 EO18-33027 6. ON LINE MODE 6. 11 LCD MESSAGES AND LED INCATIONS Dutch Spanish Japanese IN LIJN PREPARADA PRINTKOP OPEN. CABEZAL ABIERTO PAUZE PAUSA COMMUNICATIE FOUT ERROR DE COMUNICACION PAPIER STORING. ATASCO DE PAPEL FOUT SNIJMES ERROR DE CORTADOR GEEN PAPIER SIN PAPEL GEEN LINT SIN CINTA...
  • Page 227 EO18-33027 6. ON LINE MODE 6. 11 LCD MESSAGES AND LED INCATIONS Italian Portuguese Chinese ONLINE On Line PREPARADA 打印头打开 Testina Aperta CABECA ABERTA 暂停 PAUSA PAUSA 通讯错误 Errore Seriale ERRO DE COMUNICACAO 卡纸 Carta inceppata PAPEL ENCRAVADO 切刀错误 Errore Taglierina ERRO DE CORTADOR 缺纸...
  • Page 228 EO18-33027 6. ON LINE MODE 6. 11 LCD MESSAGES AND LED INCATIONS Korean Turkish Polish 온라인 ONLINE ONLINE 헤드 열림 Kafa açık OTWARTA GŁOWICA. PAUSE PAUSE PAUZA 통신 에러. İLETİŞİM HATASI BŁĄD COMMS 용지 잼 Kağıt sıkışması ZACIĘCIE PAPIERU 커터 에러 KESİCİ...

  • Page 229: Periodic Maintenance Procedure

    (1) The entire inside of the printer should be cleaned. (2) Wipe the platen, capstan roller, and pinch roller with a cloth moistened with alcohol. (3) Clean the print head elements with the TOSHIBA TEC-approved print head cleaner. Print Head...
  • Page 230 EO18-33027 7. PERIODIC MAINTENANCE PROCEDURE 7. PERIODIC MAINTENANCE PROCEDURE (4) Remove paper debris or label glue from the media path. Media Path (5) When using the cutter unit, clean the cutter blade and the media path. WARNING! When cleaning the cutter, be careful not to be injured by the cutter blade. Loosen the two Plastic Head Screws to remove the Cutter Cover.
  • Page 231 50 km NOTES: 1. The above values of the cutter life are obtained on condition that the periodically maintained cutter is used with TOSHIBA TEC-approved supplies by the proper method described in the manuals. 2. The above values differ depending on the thickness and substances of the media to be used.
  • Page 232 7. PERIODIC MAINTENANCE PROCEDURE 7. PERIODIC MAINTENANCE PROCEDURE 10. Conduct the following tests and make sure that there is no problem. (1) Print test with TOSHIBA TEC-approved media and ribbon. (Print tone, print head position, etc.) (2) Paper skew When the Strip Module is used;...

  • Page 233: Troubleshooting

    3. Failure of the Main PC board Replace the Main PC board. Blurred print 1. Poor media quality. Use only TOSHIBA TEC-approved media. 2. Dust is on the media. Clean the print head and remove any dust from the media.
  • Page 234 8. TROUBLESHOOTING 8. TROUBLESHOOTING Problems Cause Solution Ribbon wrinkle 1. Poor ribbon quality. Use only TOSHIBA TEC-approved ribbon. 2. Ribbon is not rewound or fed Replace the ribbon rewind motor or smoothly. ribbon feed motor. Media feed failure 1. Media is not set properly.

  • Page 235: Major Unit Replacement

    EO18-33027 9. MAJOR UNIT REPLACEMENT 9. MAJOR UNIT REPLACEMENT 9. MAJOR UNIT REPLACEMENT WARNING! Turn the power off and disconnect the power cord before replacing the main parts. CAUTION! When replacing parts or performing maintenance on the printer, be careful not to damage the print head with a hard object like a watch or a ring.

  • Page 236: Power Supply Unit

    EO18-33027 9. MAJOR UNIT REPLACEMENT 9.1 Power Supply Unit 9.1 POWER SUPPLY UNIT CAUTION! Be sure to wait about 1 minute for discharging after the power is turned off and the power supply harness is disconnected from the Main PC board. Remove the side panel (L).
  • Page 237 EO18-33027 9. MAJOR UNIT REPLACEMENT 9.1 Power Supply Unit Replace the power supply unit with a new one, then reassemble in the reverse order of removal. Power Supply Unit...

  • Page 238: Main Pc Board

    EO18-33027 9. MAJOR UNIT REPLACEMENT 9.2 MAIN PC BOARD 9.2 MAIN PC BOARD NOTE: After the Main PC board is replaced, the printer settings will be reset. Therefore, a copy of the current printer settings needs to be taken in advance using any of the following methods. (1) By using the Printer Setting Tool, save the current settings prior to a replacement of the Main PC board, and download these settings to the printer after the replacement.
  • Page 239 EO18-33027 9. MAJOR UNIT REPLACEMENT 9.2 MAIN PC BOARD Replace the Main PC board with a new one, then reassemble in the reverse order of removal. Main PC Board...

  • Page 240: Operation Panel Ass'y

    EO18-33027 9. MAJOR UNIT REPLACEMENT (Revised on AUG. 2016) 9.3 OPERATION PANEL ASS’Y 9.3 OPERATION PANEL ASS’Y 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Remove the operation panel ass’y. (Refer to Section 3.4.) 3) Replace the operation panel ass’y with a new one, then reassemble in the reverse order of removal.

  • Page 241: Stepping Motor Ass'y

    EO18-33027 9. MAJOR UNIT REPLACEMENT 9.4 STEPPING MOTOR ASS’Y 9.4 STEPPING MOTOR ASS’Y Remove the side panel (L). (Refer to Section 3.2.) Disconnect the stepping motor harness from the stepping motor ass’y. 3) Remove the two SMW-4x8 screws to detach the stepping motor ass’y. SMW-4x8 Screw SMW-4x8 Screw Stepping Motor Ass’y...
  • Page 242 EO18-33027 9. MAJOR UNIT REPLACEMENT 9.4 STEPPING MOTOR ASS’Y Replace the stepping motor ass’y with a new one, then reassemble in the reverse order of removal. CAUTION! Do not remove any springs or screws of the stepping motor ass'y in the figure above. This ass'y has the special structure in which the screws adjust the tension of the springs and then the springs adjust the tension of the platen belt accordingly.

  • Page 243: Ribbon Motors (Take-Up, Feed)

    EO18-33027 9. MAJOR UNIT REPLACEMENT 9.5 RIBBON MOTORS (TAKE-UP, FEED) 9.5 RIBBON MOTORS (TAKE-UP, FEED) 9.5.1 Ribbon Motor (Take-up) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Disconnect the relay cable from the ribbon motor (take-up). 3) Remove the two SMW-3x6 screws to detach the ribbon motor (take-up). SMW-3x6 Screw Ribbon Motor (Take-up) Relay Cable...

  • Page 244: Ribbon Motor (Feed)

    EO18-33027 9. MAJOR UNIT REPLACEMENT 9.5 RIBBON MOTORS (TAKE-UP, FEED) 9.5.2 Ribbon Motor (Feed) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Disconnect the relay cable from the ribbon motor (feed). 3) Remove the two SMW-3x6 screws to detach the ribbon motor (feed). Ribbon Motor (Feed) Relay Cable SMW-3x6 Screw...

  • Page 245: Ribbon Motor Sensors (Take-Up, Feed)

    EO18-33027 9. MAJOR UNIT REPLACEMENT 9.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 9.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 9.6.1 Ribbon Motor Sensor (Take-up) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Disconnect the sensor harness from the ribbon motor sensor ass’y (take-up). NOTE: The other end of the sensor harness is connected to the Main PC board.
  • Page 246 EO18-33027 9. MAJOR UNIT REPLACEMENT 9.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 5) Replace the ribbon motor sensor (take-up) with a new one, then reassemble in the reverse order of removal. At this time, take care of the following points. • Attach the ribbon motor sensor (take-up) to the ribbon sensor plate (take-up) in the correct direction.

  • Page 247: Ribbon Motor Sensor (Feed)

    EO18-33027 9. MAJOR UNIT REPLACEMENT 9.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 9.6.2 Ribbon Motor Sensor (Feed) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Disconnect the sensor harness from the ribbon motor sensor ass’y (feed). NOTE: The other end of the sensor harness is connected to the Main PC board. 3) Remove the SMW-3x6 screw to detach the ribbon motor sensor ass’y (feed).
  • Page 248 EO18-33027 9. MAJOR UNIT REPLACEMENT 9.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 5) Replace the ribbon motor sensor (feed) with a new one, then reassemble in the reverse order of removal. At this time, take care of the following points. • Attach the ribbon motor sensor (feed) to the ribbon sensor plate (feed) in the correct direction.

  • Page 249: Print Head

    EO18-33027 9. MAJOR UNIT REPLACEMENT 9.7 PRINT HEAD 9.7 PRINT HEAD WARNING! Never perform the replacement just after printing. Doing so may cause you to be injured by the print head being hot. CAUTION! 1. Never touch the element when handling the print head. 2.
  • Page 250 EO18-33027 9. MAJOR UNIT REPLACEMENT 9.7 PRINT HEAD Open the top cover. (Refer to Section 3.1.) Turn the head lever to the Free position to open the ribbon shaft holder plate. (Refer to Section 3.3.) Ribbon Shaft Holder Plate Open the print head block. Print Head Block Pull the print head ass’y in the direction indicated by the arrow, and disconnect the two harnesses to detach the print head ass’y.
  • Page 251 EO18-33027 9. MAJOR UNIT REPLACEMENT 9.7 PRINT HEAD Replace the print head ass’y with a new one, then reassemble in the reverse order of removal. NOTE: Fit the positioning pins of the head bracket into the positioning holes of the print head ass’y, which doesn’t require the position adjustment.

  • Page 252: Platen

    EO18-33027 9. MAJOR UNIT REPLACEMENT 9.8 PLATEN 9.8 PLATEN Open the top cover. (Refer to Section 3.1.) Open the print head block. Push the hook through the rectangle hole with a fine tool to remove the platen holder cover. Hook Platen Holder Cover Push Remove the strip plate.
  • Page 253 EO18-33027 9. MAJOR UNIT REPLACEMENT 9.8 PLATEN Replace the platen with a new one, then reassemble in the reverse order of removal. NOTES: 1. When reassembling the platen, be sure to attach all of the following parts to the printer. Platen Strip Plate Platen Holder Cover...

  • Page 254: Pinch Roller Lower Ass'y

    EO18-33027 9. MAJOR UNIT REPLACEMENT 9.9 PINCH ROLLER LOWER ASS’Y 9.9 PINCH ROLLER LOWER ASS’Y Open the top cover. (Refer to Section 3.1.) Open the print head block. Make sure that the media guide is closed. (In this condition, you can easily remove the pinch roller holder cover on the left side of the feed roller.) Media Guide Push the hook through the rectangle hole with a fine tool to open the pinch roller holder cover.
  • Page 255 EO18-33027 9. MAJOR UNIT REPLACEMENT 9.9 PINCH ROLLER LOWER ASS’Y Detach the pinch roller holder and the pinch roller lower ass’y. Pinch Roller Lower Ass’y Pinch Roller Holder Replace the pinch roller lower ass’y with a new one, then reassemble in the reverse order of removal.

  • Page 256: Pinch Roller Upper Ass'y

    EO18-33027 9. MAJOR UNIT REPLACEMENT 9.10 PINCH ROLLER UPPER ASS’Y 9.10 PINCH ROLLER UPPER ASS’Y 9.10.1 Pinch Roller Upper Ass’y (For the T1/T2 Series) Open the top cover. (Refer to Section 3.1.) Open the print head block. Remove the SMW-3x6 screw to remove the pinch roller side plate. SMW-3x6 Screw Pinch Roller Side Plate Remove the three SMW-4x8 screws to detach the pinch roller cover.
  • Page 257 EO18-33027 9. MAJOR UNIT REPLACEMENT 9.10 PINCH ROLLER UPPER ASS’Y 5) Release the two springs to remove the pinch roller upper ass’y. Spring 6) Replace the pinch roller upper ass’y with a new one, then reassemble in the reverse order of removal.

  • Page 258: Pinch Roller Upper Ass'y (For The T3 Series)

    EO18-33027 9. MAJOR UNIT REPLACEMENT (Revised on AUG. 2016) 9.10 PINCH ROLLER UPPER ASS’Y 9.10.2 Pinch Roller Upper Ass’y (For the T3 Series) Open the top cover. (Refer to Section 3.1.) 2) Remove the three SMW-3x6 screws to remove the pinch roller side plate and 2 rollers. Pinch Roller Side Plate Roller SMW-3x6 Screw...
  • Page 259 EO18-33027 9. MAJOR UNIT REPLACEMENT (Revised on AUG. 2016) 9.10 PINCH ROLLER UPPER ASS’Y 5) Close the print head block and remove the two SMW-4x8 screws. SMW-4x8 Screw 6) Remove the two SMW-4x8 to detach the pinch roller upper ass’y. SMW-4x8 Screw 7) Replace the pinch roller upper ass’y with a new one, then reassemble in the reverse order of removal.

  • Page 260: Media Sensor Ass'y

    EO18-33027 9. MAJOR UNIT REPLACEMENT (Revision date: MAY 2013) 9.11 MEDIA SENSOR ASS’Y 9.11 MEDIA SENSOR ASS’Y NOTE: The media sensor ass’y is comprised of the media sensor (upper) and the media sensor (lower). The media sensor (upper) contains the thermistor and the feed gap sensor (photo transistor). The media sensor (lower) contains the black mark sensor and the feed gap sensor (photo diode).

  • Page 261: Media Sensor Ass'y (For The T3 Series)

    EO18-33027 9. MAJOR UNIT REPLACEMENT (Revision date: AUG. 2016) 9.11 MEDIA SENSOR ASS’Y Replace the media sensor ass’y with a new one, then reassemble in the reverse order of removal. Media Sensor Ass’y NOTE: After replacing the media sensor ass’y, refer to Section 5.7 to adjust the sensor level for the media to be used.
  • Page 262 EO18-33027 9. MAJOR UNIT REPLACEMENT (Revision date: AUG. 2016) 9.11 MEDIA SENSOR ASS’Y While holding the tab, slide the media sensor (upper) to the frame side. Media Sensor (Upper) Pull out the media sensor (lower). Media Sensor (Lower) NOTE: When installing the media sensor (upper) in the media sensor (lower), the shaft must be located under the guide of the media sensor (lower).
  • Page 263 EO18-33027 9. MAJOR UNIT REPLACEMENT (Revision date: AUG. 2016) 9.11 MEDIA SENSOR ASS’Y Disconnect two connectors of the media sensor (upper) and pull it out from the front side. Media Sensor (Upper) Connector 9-29...

  • Page 264: Head Up Sensor

    EO18-33027 9. MAJOR UNIT REPLACEMENT 9.12 HEAD UP SENSOR 9.12 HEAD UP SENSOR Remove the side panel (L). (Refer to Section 3.2.) Squeeze the four hooks of the head up sensor to remove it from the head up sensor plate. Hook Head Up Sensor Plate Head Up Sensor...

  • Page 265: Ribbon End Sensor

    EO18-33027 9. MAJOR UNIT REPLACEMENT 9.13 RIBBON END SENSOR 9.13 RIBBON END SENSOR Open the top cover. (Refer to Section 3.1.) Turn the head lock lever to Free position and open the ribbon shaft holder plate. Head lock Lever Free Ribbon Shaft Holder Plate Open the print head block.
  • Page 266 EO18-33027 9. MAJOR UNIT REPLACEMENT 9.13 RIBBON END SENSOR Disconnect the ribbon end sensor harness from the ribbon end sensor. Ribbon End Sensor Ribbon End Sensor Harness Replace the ribbon end sensor with a new one, then reassemble in the reverse order of removal. NOTE: After replacing the ribbon end sensor, refer to Section 5.7 to adjust the sensor level for the ribbon to be used 9-32...

  • Page 267: Paper Guide Assembly

    EO18-33027 9. MAJOR UNIT REPLACEMENT 9.15 PAPER GUIDE ASSEMBLY 9.14 PAPER GUIDE ASSEMBLY Remove the side panel (L). (Refer to Section 3.2.) Open the top cover. (Refer to Section 3.1.) Turn the head lock lever to Free position and open the ribbon shaft holder plate. Head Lock Lever Free...
  • Page 268 EO18-33027 9. MAJOR UNIT REPLACEMENT 9.15 PAPER GUIDE ASSEMBLY Loosen the two bottom screws of the Ribbon shaft holder plate. Remove the two platen rollers by unhooking the respective platen holders. After that, remove the 2 screws indicated in the picture below. Paper Guide Assembly Platen Roller Platen Holder...

  • Page 269: Interface Board (For The T3 Series)

    EO18-33027 9. MAJOR UNIT REPLACEMENT (Revision date: AUG. 2016) 9.15 INTERFACE BOARD 9.15 INTERFACE BOARD (For the T3 Series) Remove the side panel (L). (Refer to Section 3.2.) Remove the screws of the interface board to be detached. 2) Disconnect the connectors between the interface board and the Main PC board and then remove the interface board.

  • Page 270: Rfid Analyze Tool

    EO18-33027 10. RFID ANALYZE TOOL 10.1 System Requirement 10. RFID ANALYZE TOOL When an RFID module is installed, the printer will be able to write data on an RFID tag as well as print data on the surface of the RFID-tag embedded label. To properly issue RFID tags, it may be necessary to adjust the RFID tag position so that it stops just above the antenna of the RFID module.

  • Page 271: Set Up

    V1.5 7FM00111300：V1.5.0 22nd February 2008 V006.000 Copyright © 2008 TOSHIBA TEC CORPORATION All Rights Reserved Installation Procedure 1. Start Windows put the CD-ROM in the CD-ROM drive. 2. Click on the “Start” button, then choose “Run”. 3. When the “Run” screen appears, enter “...

  • Page 272: Application Functions

    EO18-33027 10. RFID ANALYZE TOOL 10.3 Application Functions 10.3 Application Functions 10.3.1 Main Menu (17) (10) (11) (12) (16) (13) (14) (15) Front Feed amount: +9999 ~ -9999 Write Test Button Back Feed amount: +9999 ~ -9999 Read Test Button Number of test tries: 999 ~ 0 Test Stop Button...

  • Page 273: File Menu

    EO18-33027 10. RFID ANALYZE TOOL 10.3 Application Functions 10.3.2 File Menu Log Information Set Displays the Test Information Setting screen shown below. Make necessary settings and click on the “OK” button. Antenna Kind Information Antenna Position: “Upper”, “Lower”, “In addition to this” Tag Kind Information: “Toppan”, “OMRON”, “Rafsec”, “Impinj”, “In addition to this”...
  • Page 274 EO18-33027 10. RFID ANALYZE TOOL 10.3 Application Functions Log Save As Saves text data in the “Results” box of the RFID Analyze Tool screen into a text file. Text Capture Saves the test result into a CSV file. Selecting “Text Capture” then “Open” shows “Capture” in the area indicated by “2)” in the figure below.
  • Page 275 EO18-33027 10. RFID ANALYZE TOOL 10.3 Application Functions Tag Type Feed Amount Number of Tries RFID Module Type Communication Settings between PC and Printer Sheet Count Feed Command (Serial Port Setting) Label Size Command Printer type End (Exit) Exits from the Analyze Tool program. 10- 6...

  • Page 276: Tool Menu

    EO18-33027 10. RFID ANALYZE TOOL 10.3 Application Functions 10.3.3 Tool Menu Status Bar Port Open Opens/closes a port to communicate with the printer. • “Serial PortOpen”: The printer port is ready to be opened. After the port is opened, “Serial PortClose” will be displayed in the Tool menu and “Serial (Open)”...
  • Page 277 EO18-33027 10. RFID ANALYZE TOOL 10.3 Application Functions CommSetting Makes settings for communication between the PC and the printer. Port: COM1 to COM9 Baudrate: 2400, 4800, 9600, 19200, 38400, 115200 Data bit: 8 bit Parity: NONE, EVEN, ODD Stop bit: 1, 2 Flow control: NON, XON, XON/XOFF, RTS/CTS+XON/XOFF...
  • Page 278 EO18-33027 10. RFID ANALYZE TOOL 10.3 Application Functions Test Option This menu is available only when the U2 type is selected. (However, when the U1 type is selected, only the Power Level Change and Level Range are programmable.) PWR Level Change AGC Read Value Level Range: Start (9 to 18)
  • Page 279 EO18-33027 10. RFID ANALYZE TOOL 10.3 Application Functions Sheet Setting Makes settings for the media to be used. Sheet Inf. Sheet Count: The number of tags to be tested. (1 ~ 5) After printing on one label, a next tag is automatically fed to continue the test. LabelSize Command Size: Label Length...
  • Page 280 EO18-33027 10. RFID ANALYZE TOOL 10.3 Application Functions Select the printer model Makes a choice of a printer model from Get Printer Type menu. Choose “B-SX4T/SX5T”. NOTE: This information can be saved by a parameter save function. Select the test mode This menu is not available.

  • Page 281: Help Menu

    EO18-33027 10. RFID ANALYZE TOOL 10.3 Application Functions 10.3.4 Help Menu Displays Printer Version and RFID Module Version. Printer Version RFID Module Version Example RFID Module Version Printer Version NOTE: Printer version and module version are indicated next to the date and time of Log file. Example) CSV file information Date&Time = 07/10/16 09:47:24: Printer Information = B-SX4T Z4.4C 27SEP2007 Module Information = U2 JPN #00PV971...

  • Page 282: Operating Procedure

    EO18-33027 10. RFID ANALYZE TOOL 10.4 Operating Procedure 10.4 Operating Procedure 1. Connect the printer to the PC with the serial interface cable or LAN cable. 2. Start the “B-SX RFID Analyze Tool” application. 10- 13...
  • Page 283 EO18-33027 10. RFID ANALYZE TOOL 10.4 Operating Procedure 3. Click on the “Tool” menu, and choose “CommSetting”. Tool CommSetting 10- 14...
  • Page 284 EO18-33027 10. RFID ANALYZE TOOL 10.4 Operating Procedure 4. When the “CommSetting” screen appears, perform the serial port or LAN setting in accordance with the settings of the B-EX4T/EX6T printer. Port: COM1 to COM9 Baudrate: 2400, 4800, 9600, 19200, 38400, 115200 Data bit: 8 bit Parity: NONE, EVEN, ODD Stop bit: 1, 2...
  • Page 285 EO18-33027 10. RFID ANALYZE TOOL 10.4 Operating Procedure 5. Set the following parameters. RFID module type to be analyzed (RFID Module Select) Choose the RFID module to be used for the RFID Module Select parameter. B-EX700-RFID-H1-QM-R: “H1” B-EX700-RFID-U2-EU/US-R: “U2” RFID Module Select 10- 16...
  • Page 286 EO18-33027 10. RFID ANALYZE TOOL 10.4 Operating Procedure RFID tag type to be analyzed (Tag type) Selectable tag types are different depending on the RFID module types. RFID module type Tag type C220 (H1), I-Code (H1), ISO15693 (H1), Tag-it (H1) and C320 (H1) H1: B-EX700-RFID-H1-QM-R U2: B-EX700-RFID-U2-EU/US-R EPC C1 Gen2...
  • Page 287 EO18-33027 10. RFID ANALYZE TOOL 10.4 Operating Procedure Feed amount range (Front/Back Feed) Set the feed amount range where an RFID tag is analyzed. Upper limit (Reverse feed amount): 0 – 9990 (in units of 0.1 mm) Lower limit (Forward feed amount): 0 – 9990 (in units of 0.1 mm) The values can be entered by either pressing the “UP”...
  • Page 288 EO18-33027 10. RFID ANALYZE TOOL 10.4 Operating Procedure 6. Perform a write test or read test. Write test Click on the “Write Test” button to start a write test. During the write test, total number of successful write and total number of write performed are shown in the status bar.
  • Page 289 EO18-33027 10. RFID ANALYZE TOOL 10.4 Operating Procedure Example (U1 module) Write Test button Read Test button Results box All read or write test results Text box Status bar Write/Read Results Box Status Data Tag ID Feed amount Total number of succeeded tests Total number of tests 10- 20...

  • Page 290: How To Adjust The Print Head Position (B-Ex4/B-Ex6)

    Move the print head element forward in the case of blurred print and move it backward in the case of smudge within the adjustment range to find the best position for clear printing. Note: The pictures used in this section are those of the B-EX4 series. The procedures are common to the B-EX4 series and the B-EX6 series.

  • Page 291: Print Head Position Adjustment Using Adjustment Jigs

    11. HOW TO ADJUST THE PRINT HEAD POSITION EO18-33027 (Revision Date: Jun., 2017) 11.2 PRINT HEAD POSITION ADJUSTMENT PROCEDURE 6) Place the removed print head ass’y on an antistatic sheet. Remove “Loctite” applied to the print head fixing screws and loosen the screws. First, align the center of the print head fixing screws, the positioning holes, and the adjustment holes, then perform a print test.

  • Page 292: Adjustment Procedure For A Spare Print Head

    11. HOW TO ADJUST THE PRINT HEAD POSITION EO18-33027 (Revision Date: Jun., 2017) 11.2 PRINT HEAD POSITION ADJUSTMENT PROCEDURE 11.2.2 Adjustment procedure for a spare print head If the print quality becomes inferior after replacing the print head with a spare part, adjust the print head position in the same way as the original one.

  • Page 293: Adjustment Procedure For The Installed Print Head

    11. HOW TO ADJUST THE PRINT HEAD POSITION EO18-33027 (Revision Date: Jun., 2017) 11.2 PRINT HEAD POSITION ADJUSTMENT PROCEDURE Step 4) Next, place a spare print head to be installed on an antistatic sheet, remove the print head fixing clip (green part), completely remove “Loctite”, and loosen the print head fixing screws.
  • Page 294 11. HOW TO ADJUST THE PRINT HEAD POSITION EO18-33027 (Revision Date: Jun., 2017) 11.2 PRINT HEAD POSITION ADJUSTMENT PROCEDURE Step 2) Remove the print head fixing clip (green part), and loosen the print head fixing screws. First, fit the ±0.2mm jig to the print head in the negative direction and tighten the print head fixing screws.

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