Toshiba B-EX4T1 Series Owner's Manual
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Toshiba B-EX4T1 Series Owner's Manual

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TOSHIBA Barcode Printer
B-EX4T1 SERIES
Owner's Manual
Mode d'emploi
Bedienungsanleitung
Manual de instrucciones
Gebruikershandleiding
Manuale Utente
Manual do Utilizador

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Summary of Contents for Toshiba B-EX4T1 Series

  • Page 1 TOSHIBA Barcode Printer B-EX4T1 SERIES Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador...
  • Page 2 Canada.” (for CANADA only) N258 IP20 Copyright © 2011 < For EU Only > by TOSHIBA TEC CORPORATION TOSHIBA TEC Europe Retail Information Systems S.A. All Rights Reserved Rue de la Célidée 33 BE-1080 Brussels 570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN...
  • Page 3 TOSHIBA Barcode Printer B-EX4T1 SERIES Owner's Manual...
  • Page 4 Waste Recycling information for users: Following information is only for EU-member states: The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste. By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.
  • Page 5 For Europe This device was tested and certified by Notified Body. Hereby, Toshiba TEC Corporation, declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA countries, and can be used in the following countries.

  • Page 6: Safety Summary

    Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance. Meanings of Each Symbol This symbol indicates warning items (including cautions).
  • Page 7 • Utilize our maintenance services. After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction.

  • Page 8: Table Of Contents

    ENGLISH VERSION EO1-33089 TABLE OF CONTENTS Page PRODUCT OVERVIEW......................E1- 1 Introduction........................E1- 1 Features ........................E1- 1 Unpacking........................E1- 1 Accessories ......................... E1- 2 Appearance ........................E1- 3 1.5.1 Dimensions......................E1- 3 1.5.2 Front View .......................E1- 3 1.5.3 Rear View........................E1- 3 1.5.4 Operation Panel ......................E1- 4 1.5.5...
  • Page 9 CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification.

  • Page 10: Product Overview

    1.1 Introduction 1. PRODUCT OVERVIEW 1.1 Introduction Thank you for choosing the TOSHIBA B-EX4T1 series bar code printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using a test print, and should be read carefully to help gain maximum performance and life from your printer.

  • Page 11: Accessories

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089 1.4 Accessories Accessories When unpacking the printer, please make sure all the following accessories are supplied with the printer. Power cord Safety precautions Quick installation manual E1- 2...

  • Page 12: Appearance

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089 1.5 Appearance The names of the parts or units introduced in this section are used in the 1.5 Appearance following chapters. 1.5.1 Dimensions 278 (10.9) 460 (18.1) (12.2) Dimensions in mm (inches) 1.5.2 Front View Top Cover LCD Message Display Supply Window...

  • Page 13: Operation Panel

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089 1.5 Appearance 1.5.4 Operation Panel ERROR LED ONLINE LED PAUSE FEED RESTART MODE LEFT RIGHT ENTER CANCEL DOWN Please see Section 3 for further information about the Operation Panel. 1.5.5 Interior Ribbon Stopper Supply Holder Locking Ring Print Head Block Supply Shaft...

  • Page 14: Options

    Installing this card provides an RS-232C interface port. Wireless LAN interface B-EX700-WLAN-QM-R Installing this card allows a communication by card wireless LAN. NOTE: To purchase the optional kits, please contact the nearest authorised TOSHIBA TEC representative or TOSHIBA TEC Head Quarters. E1- 5...

  • Page 15: Printer Setup

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2. PRINTER SETUP 2. PRINTER SETUP This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an online print test.

  • Page 16: Installation

    • For best results, and longer printer life, use only TOSHIBA TEC recommended media and ribbons. • Store the media and ribbons in accordance with their specifications.

  • Page 17: Connecting The Power Cord

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.2 Connecting the Power Cord 2.2 Connecting the 1. Make sure that the printer Power Switch is in the OFF ( ) position. Power Cord Connect the Power Cord to the printer as shown in the figure below. CAUTION! 1.

  • Page 18: Loading Supplies

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.3 Loading Supplies 2.3 Loading Supplies WARNING! 1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.

  • Page 19: Loading The Media

    However, proper position may differ depending on 4. Turn the Locking Ring counterclockwise and remove the Supply media. For details, refer to Holder from the Supply Shaft. your TOSHIBA TEC authorised service representative. Locking Ring 3. Do not turn the Locking Ring...
  • Page 20 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.3 Loading Supplies 2.3.1 Loading the Media Align the projection of the Supply Holder with the groove of the (Cont.) Supply Shaft, and push the Supply Holder against the media until the media is held firmly in place. This will centre the media NOTE: automatically.
  • Page 21 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.3 Loading Supplies 10. Lower the Print Head Block until it stops. 2.3.1 Loading the Media 11. After loading the media, it may be necessary to set the Media (Cont.) Sensors used to detect the print start position for label or tag printing. Setting the Feed Gap Sensor position (1) Manually move the Media Sensor so that the Feed Gap Sensor is positioned at the centre of the labels.
  • Page 22 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.3 Loading Supplies 12. Batch mode 2.3.1 Loading the Media In the batch mode, the media is continuously printed and fed until (Cont.) the number of labels/tags specified in the issue command have been printed.
  • Page 23 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.3 Loading Supplies 2.3.1 Loading the Media 14. Loading with cutter (Cont.) When the optional Cutter Module is fitted, the media is automatically cut. A disc cutter and a rotary cutter are available as WARNING! an option, but they are used in the same way.

  • Page 24: Loading The Ribbon

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.3 Loading Supplies 2.3.2 Loading the Ribbon There are two types of media available for printing on: these are thermal transfer media and direct thermal media (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media. NOTES: 1.
  • Page 25 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.3 Loading Supplies 3. Slide the Ribbon Stoppers along the Ribbon Shafts to a position where 2.3.2 Loading the Ribbon the ribbon is centred when fitted. (Cont.) 4. Lower the Print Head Block and set the Ribbon Shaft Holder Plate aligning its holes with the Ribbon Shafts.

  • Page 26: Connecting The Cables To Your Printer

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.4 Connecting the Cables to Your Printer 2.4 Connecting the The following paragraphs outline how to connect the cables from the printer to your host computer, and will also show how to make cable Cables to Your connections to other devices.

  • Page 27: Turning The Printer On/Off

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.5 Turning the Printer ON/OFF 2.5 Turning the Printer When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF ON/OFF your host computer before turning off the printer.

  • Page 28: Printer Setting

    TOSHIBA TEC service representative. For the settings this manual does not cover, please contact your nearest TOSHIBA TEC service representative, or refer to the B-EX4T Series Key Operation Specification. Power ON...

  • Page 29: User System Mode

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting 2.6 Printer Setting Key functions in the system mode (Cont.) Function [MODE] Returns to the mode menu screen. [CANCEL] or Returns to the upper hierarchy. [FEED]+[RESTAR] [ENTER] or [PAUSE] Displays a next screen. Saves the setting and returns to the upper hierarchy.

  • Page 30: Parameter Setting

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting 2.6.2 Parameter Setting The Parameter Set menu allows configuring printer parameter settings. The following table shows the contents of the Parameter Set menu. USER SYSTEM MODE Contents of the Parameter Set Menu <1>RESET <2>PARAMETER SET Menu...
  • Page 31 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting 2.6.2 Parameter Setting 2.6.2.1 Printer Set (Cont.) (1) MEDIA LOAD This parameter is to choose how the printer behaves to detect the home position. • OFF Media loading function is disabled (Same as a feed by [FEED] key) •...
  • Page 32 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting 2.6.2 Parameter Setting (5) HU CUT/RWD. (Cont.) This parameter is to choose whether or not to activate the head up action in the cut issue or to use the Rewinder in the batch or strip issue. This function prevents ribbon smudges by raising the print head during a reverse feed to the print start position.
  • Page 33 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting 2.6.2 Parameter Setting 2.6.2.2 Software Set (Cont.) (1) FONT CODE This parameter is to choose a character code used for printing. Printed characters differ depending on the chosen character code and font. •...
  • Page 34 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting (5) PEEL OFF STATUS 2.6.2 Parameter Setting This parameter is to choose whether the printer sends a strip wait (Cont.) status to the host in response to a status request command. •...
  • Page 35 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting (11) WEB PRINTER 2.6.2 Parameter Setting This parameter is to choose whether to use the printer as a web printer. (Cont.) When the web printer is enabled, the status of the printer connected to a network can be monitored through the web browser.
  • Page 36 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting (16) XML 2.6.2 Parameter Setting This parameter is to choose a type of XML data to be printed. (Cont.) • OFF Disables XML data printing. • STD Standard specification • ORACLE Oracle •...
  • Page 37 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting 2.6.2 Parameter Setting 2.6.2.3 PANEL (Cont.) (1) LCD LANGUAGE This parameter is to choose a language in which the LCD message is displayed. NOTE: • ENGLISH The language displayed on • GERMAN panel is Japanese when •...

  • Page 38: Enabling Lan/Wlan

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting 2.6.2.4 PASSWORD 2.6.2 Parameter Setting (Cont.) (1) PASSWORD This parameter is for system administrator only. Please do not change the setting for this parameter. 2.6.3 Enabling LAN/WLAN The LAN/WLAN menu allows selecting whether or not to enable the LAN communication and SNMP.

  • Page 39: Enabling Z-Mode

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting 2.6.4 Basic Program Setting (3) TRACE (Cont.) This parameter is to choose whether to enable tracing the BASIC program. • OFF Disables tracing the BASIC program. • ON Enables tracing the BASIC program. (4) EXPAND MODE The printer switches the mode to execute the BASIC program.

  • Page 40: Automatic Calibration

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting The Auto Calibration menu allows selecting whether or not to enable the 2.6.6 Automatic Calibration automatic calibration at a power on time. When the automatic calibration is activate, the printer feeds the media for about 160 mm each time the USER SYSTEM MODE power is turned on or the top cover is opened, to detect a print start <4>LAN/WLAN...

  • Page 41: Dump Mode Setting

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting In the Dump Mode, data in the receive buffer are printed. Data are 2.6.7 Dump Mode Setting expressed in hexadecimal values. This operation allows verification of the programming commands or debug of the program. USER SYSTEM MODE (1) BUFFER <5>BASIC...

  • Page 42: Receive Buffer Size

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting 2.6.7 Dump Mode Setting The data in the receive buffer is printed as follows. (Cont.) 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ....

  • Page 43: Logging

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting The Log menu allows saving print logs in a USB memory. 2.6.8 Logging (1) LOG USER SYSTEM MODE <6>Z-MODE • PRINTER TO USB Saves print logs in the USB memory. <7>AUTO CALIB <8>DUMP MODE A file is automatically created in the USB memory and named in the <9>LOG...

  • Page 44: System Mode

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting 2.6.9 System Mode How to enter the System Mode Power ON while holding down [FEED]&[PAUSE] System Mode Power OFF Power ON while holding down [MODE] The System Mode consists of the following menus. <1>DIAG.

  • Page 45: Interface Setting

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting 2.6.10 Interface Setting The Interface menu allows configuring printer interface parameters. The following table shows the contents of the Interface menu. SYSTEM MODE Contents of the Interface Menu <4>TEST PRINT <5>SENSOR ADJUST Menu Sub menu Parameter...
  • Page 46 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting 2.6.10 Interface Setting 2.6.10.1 Network Setting (Cont.) (1) LAN/WLAN • OFF LAN and Wireless LAN are disabled. • ON (AUTO) Automatically selected. • ON (LAN) LAN is enabled. • ON (WLAN) Wireless LAN is enabled.
  • Page 47 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting (8) PORT NUMBER 2.6.10 Interface Setting (Cont.) 65535 65534 00001 00000 (9) DHCP • OFF DHCP is disabled. • ON DHCP is enabled. (10) DHCP CLIENT ID • ASCII DHCP client ID is entered with ASCII code. → •...
  • Page 48 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting (13) WLAN MODE 2.6.10 Interface Setting This parameter is to choose the connection mode and authentication. (Cont.) ADHOC OPEN WEP40 WEP104 SHARED Not used WEP40 WEP104 INFRA OPEN WEP40 WEP104 SHARED WEP40 WEP104 802.1x...
  • Page 49 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting (14) DEFAULT KEY 2.6.10 Interface Setting This parameter is to choose a WEP key. (Cont.) (15) 802.11b CHANNEL This parameter is to choose a channel for 802.11b WLAN. (16) 802.11b BAUD This parameter is to choose a baud rate for 802.11b WLAN.
  • Page 50 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting (19) WLAN POWER SAVE 2.6.10 Interface Setting This parameter is to choose whether to enable the power save function (Cont.) while WLAN communication. • OFF Power save function is disabled. • ON Power save function is enabled.
  • Page 51 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting (2) DATA LENGTH 2.6.10 Interface Setting (Cont.) • 8 bits • 7 bits (3) STOP BIT • 1 bit • 2 bits (4) PARITY • NONE • EVEN • ODD (5) CONTROL •...

  • Page 52: Real Time Clock (Rtc)

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.6 Printer Setting 2.6.11 Real Time Clock (RTC) The RTC menu allows setting the date and time, enabling the battery check function, and selecting the RTC data renewal timing while printing. SYSTEM MODE The Real Time Clock Setting is effective only when an optional RTC & <8>BASIC USB Host Interface Card, B-EX700-RTC-QM-R, is installed.

  • Page 53: Copying Data To/From Usb Memory

    A file is automatically created in the USB memory and named in the NOTE: following format based on the printer model and saved date. If a file with the same name /ATA0/SYSTEM/B-EX4T1-T1105.DAT already exists in the USB (e.g. B-EX4T Type1, 305 dpi model, November 5) memory, it will be overwritten.

  • Page 54: Installing The Printer Drivers

    Installing the Printer Drivers 2.7.1 Introduction This chapter describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your Windows host computer; install and delete the printer driver, the procedure for adding the LAN port, cautions and limitations.

  • Page 55: Preparation For Installation

    ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers 2.7.4 Preparation for Installation (1) Access Toshiba TEC web site at the following address and download the printer driver install file “TPCL72M2E.exe” to the local disc. http://www.toshibatec-ris.com/products/barcode/download/driver_agreement.html Note: If you do not agree with the Software License Agreement, you cannot download the file.
  • Page 56 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers (3) The “Software License Agreement” is displayed. Select “I accept the terms of the license agreement” and click the [Next] button. Note: If you do not agree with the Software License Agreement, you cannot download the file.

  • Page 57: Installation Under Windows2000/Xp/Server2003

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers 2.7.5 Installation under Windows 2000/XP/Server2003 (1) Turn on the PC. Note: Log on as the user with administrative privilege. (2) Select the “Start”, “Printer and FAX” to show the printer folder. Supplement: In the case of Windows 2000, select “Start”, “Setting”, and “Printer”.
  • Page 58 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers (5) Select the “Local printer attached to this computer” and click the [Next] button. Note: Do not check the “Automatically detect and install my Plug and Play printer” checkbox. Even in the case of specifying the network printer or a printer connected to other PC, be sure to choose the local printer in this step.
  • Page 59 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers (8) Specify the printer driver install folder (C:/TEC_DRV) created in Section 2.7.4 Preparation for Installation, and click the [Open] button. Select the “TEC.inf” and click the [OK] button. (9) The list of the installable printer is displayed. (10) Select the model to be installed, and click the [Next] button.
  • Page 60 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers (12) Select whether or not to use the printer as a default printer, then click the [Next] button. (13) Select whether or not to share the printer with other users on the network, then click the [Next] button.
  • Page 61 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers (15) When the “Completing the Add Printer Wizard” is displayed, click the [Finish] button. (16) When the screen on the right appears, click the [Continue Anyway] button. Note: “Digital Signature Not Found” message may be displayed.

  • Page 62: Installation Under Windowsvista/Server2008/7/Server2008R2

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers 2.7.6 Installation under Windows Vista/Server2008/7/Server2008R2 (1) Turn on the PC. Note: Log on as the user with administrative privilege. (2) Select “Start”, “Control Panel”, “Hardware and Sound”, and “Printer” to open the printer folder. Supplement: Entering “Printer”...
  • Page 63 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers (6) When the screen on the right appears, select “TEC” from the Manufacturer list. (7) The list of the installable printer models are displayed. (8) Select a model to be installed, then click the [Next] button. (9) Select the “Replace the current driver”, and click the [Next] button.
  • Page 64 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers (10) Select whether or not to use the printer as a default printer, then click the [Next] button. (11) Installation starts. (12) When the installation is completed, the “Add Printer”...

  • Page 65: Installation Under Windows2000 (Usb With Plug & Play Enabled)

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers 2.7.7 Installation under Windows 2000 (USB with Plug & Play Enabled) (1) Turn on the PC. Note: Log on as the user with administrative privilege. (2) Turn on the printer and connect it to the PC with a USB cable. (3) “USB DEVICE”...
  • Page 66 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers (7) Click the [Browse] button. Specify the folder (C:\TEC_DRV) created in Section 2.7.4, and click the [Next] button. (8) Make sure the driver of this device has been detected, then click the [Next] button. (9) When the screen on the right is displayed, click the [Yes] button.

  • Page 67: Installation Under Windowsxp/Server2003 (Usb With Plug & Play Enabled)

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers 2.7.8 Installation under Windows XP/Server2003 (USB with Plug & Play enabled) (1) Turn on the PC. Note: Log on as the user with administrative privilege. (2) Turn on the printer, and connect it to the PC with a USB cable. (3) “USB DEVICE”...

  • Page 68: Installation Under Windows Vista/Server2008/7/Server2008R2 (Usb With Plug & Play Enabled)

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers (8) When the “Completing the Found New Hardware Wizard” is displayed, click the [Finish] button. (9) When the installation is completed, a new printer icon is added to the Printer folder. 2.7.9 Installation under Windows Vista/Server 2008/7/Server2008R2 (USB with Plug &...

  • Page 69: Uninstalling The Printer Driver

    Preparation for Installation. Doing this causes the previously installed printer driver to be updated and creates the shortcut of the Driver Wizard in the TPCL Printer Driver of TOSHIBA TEC folder. However, it is not possible to update the printer driver which is older than V6.9.3 M-0. For such versions, first delete “C:\TEC_DRV”...
  • Page 70 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers (3) Select the “Automatically remove all TEC Printer Drivers”, and click the [Next] button. (4) Click the [Finish] button to start to delete the printer drivers. (5) When the “Restart System” screen is displayed, click the [Restart] button.
  • Page 71 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.7 Installing the Printer Drivers Vista/server 2008/7/Server2008R2, it is not possible to delete the printer driver. First, delete the printer icon from each user account, then delete the printer driver. Deleting the setup information configured during the preparation (1) Select the “Start”, “Control Panel”, and “Add/Remove Programs”.

  • Page 72: Print Test

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.8 Print Test After your operating environment has been set, perform a print test. Print Test 1. Perform a print test by using the Printer Driver or an Issue Command. The printer driver’s Properties screen allows you to set the communication conditions, media size, and other printing conditions in accordance with your operating environment.
  • Page 73 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.8 Print Test When using a Strip Module or an optional Cutter Module Print Test (Cont.) It is necessary to set the issue mode, cut/strip position, etc. on the Printer Driver or with TPCL (TEC Printer Command Language) in accordance with your printing condition.

  • Page 74: Position And Print Tone Fine Adjustment

    2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.9 Position and Print Tone Fine Adjustment This section describes how to fine adjust a print start position, cut/strip 2.9 Position and Print position, reverse feed amount, print tone, and ribbon motor torque. Tone Fine When a fine adjustment is required, follow the procedure below.
  • Page 75 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.9 Position and Print Tone Fine Adjustment 2.9.1 Fine Adjustment(Cont.) (1) FEED ADJ. Print start position is shifted by fine adjusting the feed amount. 50.0mm 49.9mm -49.9mm -50.0mm • Example of Print Start Position Fine Adjustment When setting +3.0 mm Compared with “+0.0mm”...
  • Page 76 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.9 Position and Print Tone Fine Adjustment 2.9.1 Fine Adjustment(Cont.) (2) CUT ADJ. Cut position or peel-off position is shifted by fine adjusting the feed amount. 50.0mm 49.9mm -49.9mm -50.0mm • Example of Cut Position Fine Adjustment When setting +3.0 mm Compared with “+0.0mm”...
  • Page 77 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.9 Position and Print Tone Fine Adjustment 2.9.1 Fine Adjustment(Cont.) (3) BACK ADJ. Reverse feed amount to the next print start position is fine adjusted. 9.9mm 9.8mm -9.8mm -9.9mm • Example of Reverse Feed Amount Fine Adjustment When setting +3.0 mm Compared with “+0.0mm”...
  • Page 78 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.9 Position and Print Tone Fine Adjustment 2.9.1 Fine Adjustment(Cont.) (4) X ADJUST Print position in X-coordinate (horizontal direction) is fine adjusted. 99.5mm 99.4mm -99.4mm -99.5mm • Example of X Coordinate Fine Adjustment Top Down Printing When setting –50.0 mm Compared with “+0.0mm”...
  • Page 79 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.9 Position and Print Tone Fine Adjustment 2.9.1 Fine Adjustment(Cont.) (5) TONE ADJ.(TRANS.) Print tone for the thermal transfer printing is fine adjusted. Darker Standard Lighter (6) TONE ADJ.(DIRECT.) Print tone for the direct thermal printing is fine adjusted. Darker Standard Lighter...
  • Page 80 2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.9 Position and Print Tone Fine Adjustment 2.9.1 Fine Adjustment (Cont.) (8) RBN ADJ.<BK> When the ribbon is slack or wrinkled and printing is affected, fine adjust the ribbon motor torque. High Motor torque (9) THRESHOLD <REFL.>...

  • Page 81: Threshold Setting

    2.PRINTER SETUP ENGLISH VERSION EO1-33089 2.10 Threshold Setting 2.10 Threshold Setting To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark. When the media is pre-printed, the darker (or more dense) inks can interfere with this process causing paper jam errors.
  • Page 82 2.PRINTER SETUP ENGLISH VERSION EO1-33089 2.10 Threshold Setting 2.10 Threshold Setting Display example Explanation (Cont.) Result: OK (Mid.) Threshold is at the midpoint between the peak and the baseline. Result: OK (High) Threshold is near the peak voltage. Adjusting the threshold to the midpoint between the peak and the baseline enables more accurate detection.

  • Page 83: Sensor Setting

    2.PRINTER SETUP ENGLISH VERSION EO1-33089 2.11 Sensor Setting 2.11 Sensor Setting If a paper jam error still occurs even after a threshold setting has been performed, register the voltage level of media to the media sensor. Power OFF Turn on the power while holding down [FEED] &...
  • Page 84 2.PRINTER SETUP ENGLISH VERSION EO1-33089 2.11 Sensor Setting 2.11 Sensor Setting (1) REFLECT 1. Select “REFLECT” from the Sensor Adjust menu. (Cont.) 2. Place the tag paper to be used on the reflective sensor so that the sensor can detect a print area. 3.

  • Page 85: On Line Mode

    3. ON LINE MODE ENGLISH VERSION EO1-33089 3.1 Key Functions 3. ON LINE MODE This chapter describes usage of the keys on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host computer, the normal operation of printing images on labels or tags can be accomplished.

  • Page 86: Lcd

    3. ON LINE MODE ENGLISH VERSION EO1-33089 3.2 LCD 3.2 LCD Online state (5) (6) Error state (10) (11) (12) Description Model name and firmware version Message The number of labels printed IP address (only when LAN/WLAN is enabled.) Radio intensity (only when WLAN is enabled.) Indicates the radio intensity in 4 levels.

  • Page 87: Operation Example

    3. ON LINE MODE ENGLISH VERSION EO1-33089 3.3 Operation Example 3.3 Operation Example Online Mode Idling or normal issuing When [RESTART] key is pressed, When [PAUSE] key is the printer resumes printing if there pressed while printing: is remaining data. Printing is stopped.
  • Page 88 3. ON LINE MODE ENGLISH VERSION EO1-33089 3.3 Operation Example 3.3 Operation Example (Cont.) Help Guide Message Idling or normal issuing Load media. When [RESTART] key is pressed, the If an error occurs printer resumes printing if there is while printing: remaining data.
  • Page 89 3. ON LINE MODE ENGLISH VERSION EO1-33089 3.3 Operation Example Operation Example (Cont.) Cancellation of Print Job While [CANCEL] is held down, the received data is discarded. (Quick reset) Idling or normal issuing When [PAUSE] key is pressed while printing: Hold down [CANCEL] for 3 sec.

  • Page 90: Maintenance

    4. MAINTENANCE ENGLISH VERSION EO1-33089 4.1 Cleaning 4. MAINTENANCE This chapter describes how to perform routine maintenance. WARNING! To ensure the continuous high quality operation of the printer, you should 1. Be sure to disconnect the perform a regular maintenance routine. For high throughput it should be power cord before done on a daily basis.

  • Page 91: Covers And Panels

    4.1.1 Print Head/Platen/ swab or soft cloth slightly moistened with alcohol. Sensors (Cont.) NOTE: Please purchase the Print Head Cleaner from your authorised Print Head TOSHIBA TEC service representative. Pinch Roller Print Head Feed Roller Element Platen Black Mark Sensor/ Feed Gap Sensor 7.

  • Page 92: Optional Cutter Module

    4. MAINTENANCE ENGLISH VERSION EO1-33089 4.1 Cleaning 4.1.3 Optional Cutter Module The disc cutter and rotary cutter are available as an option. They are both cleaned in the same way. When removing the Cutter Cover of the rotary WARNING! cutter unit, remove the screws from the bottom of the cover. 1.

  • Page 93: Troubleshooting

    WARNING! If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service representative for assistance. 5.1 Error Messages NOTES: •...
  • Page 94 [RESTART] key. If this module is installed on does not solve the problem, turn off the printer.) the printer, and call a TOSHIBA TEC authorised service representative. ⇒ Section 4.1.3. 2. The Cutter Cover is not attached 2. Attach the Cutter Cover properly.
  • Page 95 Other error messages A hardware or software problem may Turn the printer off and then on. If this have occurred. does not solve the problem, turn off the printer again, and call a TOSHIBA TEC authorised service representative. E5- 3...

  • Page 96: Possible Problems

    5. TROUBLESHOOTING ENGLISH VERSION EO1-33089 5.2 Possible Problems 5.2 Possible Problems This section describes problems that may occur when using the printer, and their causes and solutions. Possible Problems Causes Solutions The printer will not 1. The Power Cord is disconnected. 1.

  • Page 97: Removing Jammed Media

    NOTE: from label stock on the cutter. Do not use non-specified media in the If you get frequent jams in the cutter. cutter, contact a TOSHIBA TEC authorised service CAUTION! representative. When removing the jammed media, be careful not to damage the print head with a hard object like a watch or a ring.

  • Page 98: Printer Specifications

    6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33089 6. PRINTER SPECIFICATIONS 6. PRINTER SPECIFICATIONS This section describes the printer specifications. Model B-EX4T-GS12-QM-R/CN-R B-EX4T-TS12-QM-R/CN-R Item Dimension (W x D x H) 278 mm x 460 mm x 310 mm (10.9” x 18.1” x 12.2”) Weight (kg) 17 kg Operating temperature range...
  • Page 99 6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33089 6. PRINTER SPECIFICATIONS Model B-EX4T-GS12-QM-R/CN-R B-EX4T-TS12-QM-R/CN-R Item Bar code types JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2 digits, EAN13+5 digits, UPC-E, UPC-E+2 digits, UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits, MSI, ITF, NW-7, CODE39, CODE93, CODE128, EAN128, Industrial 2 to 5, Customer Bar Code, POSTNET, KIX CODE, RM4SCC (ROYAL MAIL 4 STATE CUSTOMER CODE), GS1 DataBar...

  • Page 100: Supply Specifications

    7. SUPPLY SPECIFICATIONS 7.1 Media Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service representative.
  • Page 101 Ø76.2±0.3 NOTES: 1. To ensure print quality and print head life use only TOSHIBA TEC specified media. 2. When the Rotary Cutter is used, the minimum label length differs depending on the print speed. * When issuing a label at 3”/sec., label length shall be 91.0 mm – (Gap length/2) or longer.

  • Page 102: Detection Area Of The Transmissive Sensor

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33089 7.1 Media 7.1.2 Detection Area of the Transmissive Sensor The Transmissive Sensor is movable from the centre to the left edge of media. The Transmissive Sensor detects a gap between labels, as illustrated below. <Label>...

  • Page 103: Detection Area Of The Reflective Sensor

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33089 7.1 Media 7.1.3 Detection Area of the Reflective Sensor The Reflective Sensor is movable from the centre to the left edge of media. The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm. The Reflective Sensor should be aligned with the centre of the Black Mark.

  • Page 104: Rfid Tags

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33089 7.1 Media 7.1.5 RFID Tags Available RFID tag types are different depending on the RFID modules, as follows: B-EX700-RFID-U2-US-R and B-EX700-RFID-U2-EU-R • EPC UHF Gen2 • ISO-18000-6C B-EX700-RFID-H1-QM-R • TAGSYS C210 • TAGSYS C220 •...
  • Page 105 As the location, where data is to be written, differs among RFID tag types, a check must be performed to make sure that the data is written on the target RFID tags. The B-EX RFID Analyze Tool can be used for this purpose. For details, please contact the nearest TOSHIBA TEC support representative. (12) Defective RFID Supply RFID supplies may include defective RFID tags at the time of shipment from the maker.

  • Page 106: Ribbon

    7.2 Ribbon 7.2 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approved ribbon, please contact a TOSHIBA TEC service representative.

  • Page 107: Care/Handling Of Media And Ribbon

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33089 7.4 Care/Handling of Media and Ribbon 7.3 Recommended Media and Ribbon Types (Cont.) Ribbon type Description Smear-less ribbon (Wax resin ribbon) Good match for coated paper. The printed image will resist water and light rubbing. Very good match for plastic films (synthetic paper, PET, polyimide, Scratch and solvent resistance ribbon etc.)

  • Page 108: Appendix 1 Messages And Leds

    APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33089 APPENDIX 1 MESSAGES AND LEDS APPENDIX 1 MESSAGES AND LEDS Appendix 1 describes the LCD messages displayed on the operation panel. Symbols in the message : The LED is illuminated. : The LED is flashing. : The LED is unlit.
  • Page 109 APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33089 APPENDIX 1 MESSAGES AND LEDS Acceptance of Restoration by LED Indication Printer Status Status Request/ RESTART key LCD Message Reset Command ONLINE ERROR Yes/No Yes/No A power failure has occurred. 21 POWER FAILURE Data cannot be read from/written to a 22 EEPROM ERROR backup EEPROM properly...
  • Page 110 APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33089 APPENDIX 1 MESSAGES AND LEDS NOTES: • If a command error is found in the command received, up to 42 bytes of the erroneous command, starting from the command code, will be displayed. (However, [LF] and [NUL] will not be displayed.) Example 1 [ESC]PC001;0A00,0300,2,2,A,00,B[LF][NUL] Command error...

  • Page 111: Appendix 2 Interface

    APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33089 APPENDIX 2 INTERFACE APPENDIX 2 INTERFACE NOTE: To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: • In case of a parallel interface cable or serial interface cable, fully shielded and fitted with metal or metallised connector housings.
  • Page 112 APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33089 APPENDIX 2 INTERFACE Serial interface (Option: B-EX700-RS-QM-R) Type: RS-232C Communication mode: Full duplex Transmission speed: 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps, 115200 bps Synchronization: Start-stop synchronization Start bit: 1 bit Stop bit 1 bit, 2 bit Data length:...
  • Page 113 APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33089 APPENDIX 2 INTERFACE Connector: Signal SPP Mode Nibble Mode ECP Mode nStrobe HostClk HostClk Data 1 Data 1 Data 1 Data 2 Data 2 Data 2 Data 3 Data 3 Data 3 Data 4 Data 4 Data 4 Data 5...
  • Page 114 NOTE: MAC address of the Wireless LAN module will be necessary when setting the MAC address filtering function of an access point. Please ask a service person of your nearest TOSHIBA TEC service representative. USB Host interface (Option: B-EX700-RTC-QM-R) Physical Layer: Conforming to V2.0 Full speed...
  • Page 115 APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33089 APPENDIX 2 INTERFACE Expansion I/O Interface (Option: B-EX700-IO-QM-R) Input Signal IN0 to IN5 Output Signal OUT0 to OUT6 Connector FCN-781P024-G/P or equivalent (External Device Side) Connector FCN-685J0024 or equivalent (Printer Side) Signal Function Signal Function Input FEED...
  • Page 116 APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33089 APPENDIX 2 INTERFACE RFID (Option) • B-EX700-RFID-U2-US-R Module: TOSHIBATEC TEC TRW-USM-01 Frequency: US settings: 902.75-927.25MHz (UHF US) AU settings: 918.25-925.75MHz (UHF Australia) TW settings: 922.25-927.25MHz (UHF Taiwan) KR settings: 910.4-913.6MHz (UHF Korea) Output: 10 to 100 mW Available RFID tag: EPC C1 Gen2, IOS-18000-6C •...

  • Page 117: Appendix 3 Print Samples

    APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1-33089 APPENDIX 3 PRINT SAMPLES APPENDIX 3 PRINT SAMPLES Font EA3- 1...
  • Page 118 APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1-33089 APPENDIX 3 PRINT SAMPLES APPENDIX 3 PRINT SAMPLES (Cont.) Bar codes JAN8, EAN8 Interleaved 2 of 5 CODE39 (Standard) JAN13, EAN13 UPC-E EAN13+2 digits EAN13+5 digits CODE128 CODE39 (Full ASCII) CODE93 UPC-E+2 digits UPC-E+5 digits EAN8+2 digits EAN8+5 digits...
  • Page 119 APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1-33089 APPENDIX 3 PRINT SAMPLES UPC-A+5 digits UCC/EAN128 Industrial 2 of 5 POSTNET Customer bar code Customer bar code of high priority KIX Code RM4SCC Data Matrix MicroQR QR code Micro PDF417 MaxiCode CP Code PDF417 EA3- 3...
  • Page 120 APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1-33089 APPENDIX 3 PRINT SAMPLES ● GS1 DataBar family (with no compound composite printed) GS1 DataBar (Truncated) GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Limited GS1 DataBar Expanded GS1 DataBar Expanded Stacked UPC-A UPC-E EAN-13...
  • Page 121 APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1-33089 APPENDIX 3 PRINT SAMPLES ● GS1 DataBar family (with compound composite printed) GS1 DataBar (Truncated) GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Limited GS1 DataBar Expanded Stacked GS1 DataBar Expanded UPC-A UPC-E EAN-8 EAN-13...

  • Page 122: Appendix 4 Glossaries

    APPENDIX 4 GLOSSARIES ENGLISH VERSION EO1-33089 APPENDIX 4 GLOSSARIES APPENDIX 4 GLOSSARIES Bar code Expansion I/O interface A code which represents alphanumeric characters An interface circuit that may be installed into by using a series of black and white stripes in printer to allow the printer to be connected to an different widths.
  • Page 123 APPENDIX 4 GLOSSARIES ENGLISH VERSION EO1-33089 APPENDIX 4 GLOSSARIES Printer IP address A 32-bit address of a printer connected to TCP/IP A type of media with no adhesive. Usually tags network, which identifies the network printer. An are made of cardboard or other durable material. IP address is written as 4 sets of numbers, separated by periods.
  • Page 124 EO1-33089...

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