Toll Restriction (When Checked In) - NEC 28i System Manual

Toll Restriction (When Checked In)

With Toll Restriction (When Checked In), you can control your guest's
long distance dialing automatically when they check in. This option
allows you to set up two completely different Toll Restriction modes. The
first mode determines the types of calls your staff can place from a room
telephone when the room is checked out (Service Code 139). This is the
business mode Toll Restriction. The second mode sets the Toll Restriction
limits for your guests as soon as you check them in (Service Code 138).
This is the hotel mode Toll Restriction.
In the checked out mode, for example, you may want to allow your staff to
call locally and within your area code. This would allow them to contact
suppliers and other service providers without going to the front desk each
time. In the checked in mode, however, you may want to completely
restrict outgoing calls and force your guests to use your metered services.
(This can also tie into Single Digit Dialing described later in this chapter.)
In many cases, such simplified Toll Restriction scenarios may be ade-
quate. However, since each mode uses the full capabilities of the system's
Toll Restriction programming, you can make the calling restriction as
elaborate as you need it to be.
Toll Restriction (When Checked In) also allows you to change the Toll
Restriction level of a room telephone while the room is checked in. This
allows you to provide more permissive Toll Restriction to high priority
guests. It also allows you to enforce less permissive dialing privileges to
guests if you suspect the potential for abuse.
Note: Station Restriction Codes dialed by the supervisor or sent from an
optional PMS system can override Toll Restriction (When Checked
In). Refer to the PMS Integration feature for more information.
2-42
Control your
guests long
distance dial-
ing once they
check in.