IBM NeXtScale nx360 M4 Installation And Service Manual page 256

806f010d-040cffff • 806f0113-0302ffff
SNMP Trap ID: 5
Automatically notify Support: Yes
User response:
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk
drive (wait 1 minute or more before reinstalling the
drive) b. Cable from the system board to the
backplane
3. Replace the following components one at a time, in
the order shown, restarting the server each time: a.
Hard disk drive b. Cable from the system board to
the backplane c. Hard disk drive backplane (n =
hard disk drive number)
806f010d-040cffff The Drive
[StorageVolumeElementName] has been
disabled due to a detected fault. (1U
Storage HDD7)
Explanation: This message is for the use case when an
implementation has detected a Drive was Disabled due
to fault.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response:
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk
drive (wait 1 minute or more before reinstalling the
drive) b. Cable from the system board to the
backplane
3. Replace the following components one at a time, in
the order shown, restarting the server each time: a.
Hard disk drive b. Cable from the system board to
the backplane c. Hard disk drive backplane (n =
hard disk drive number)
806f010f-2201ffff The System
[ComputerSystemElementName]
encountered a firmware hang. (Firmware
Error)
Explanation: This message is for the use case when an
implementation has detected a System Firmware Hang.
Severity: Error
Alert Category: System - Boot failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0186
SNMP Trap ID: 25
238
IBM NeXtScale nx360 M4 Type 5455: Installation and Service Guide
Automatically notify Support: No
User response:
1. Make sure the server meets the minimum
configuration to start (see Power-supply LEDs).
2. Update the server firmware on the primary page.
Important: Some cluster solutions require specific
code levels or coordinated code updates. If the
device is part of a cluster solution, verify that the
latest level of code is supported for the cluster
solution before you update the code.
3. (Trained technician only) Replace the system board.
806f0113-0301ffff A bus timeout has occurred on
system [ComputerSystemElementName].
(CPU 1 PECI)
Explanation: This message is for the use case when an
implementation has detected a Bus Timeout.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0224
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1. Reseat the microprocessor, and then restart the
server.
2. Replace microprocessor n. (n = microprocessor
number)
806f0113-0302ffff A bus timeout has occurred on
system [ComputerSystemElementName].
(CPU 2 PECI)
Explanation: This message is for the use case when an
implementation has detected a Bus Timeout.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0224
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1. Reseat the microprocessor, and then restart the
server.
2. Replace microprocessor n. (n = microprocessor
number)