Related Manuals for IBM NetVista N2200
Summary of Contents for IBM NetVista N2200
- Page 1 ™ NetVista Thin Client N2200 Thin Client Reference July 2000 To view or print the latest update, go to http://www.ibm.com/nc/pubs SA23-2804-00...
- Page 3 ™ NetVista Thin Client N2200 Thin Client Reference July 2000 To view or print the latest update, go to http://www.ibm.com/nc/pubs SA23-2804-00...
- Page 4 Before using this information and the product that it supports, be sure to read “Safety notices” on page v and “Notices” on page 41. First Edition (June 2000) © Copyright International Business Machines Corporation 2000. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
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Page 5: Table Of Contents
Hear from You ... 49 Audio beep sequences . . 14 LED indications . . 15 Error codes and text messages . . 17 Understanding error messages generated by the IBM NetVista Thin Client Setup Utility . . 24 © Copyright IBM Corp. 2000... -
Page 7: Safety Notices
Safety notices ® Safety notices contain information that is related to using the IBM NetVista thin client in a safe manner. These notices can be in the form of a danger, caution, or attention notice. Danger notices The following danger notices call attention to situations that are potentially lethal or extremely hazardous. -
Page 8: Caution Notices
DANGER To reduce the risk of electrical shock use only AC power sources approved by IBM. (RSFTD216) Caution notices A caution notice applies to a situation that is potentially hazardous to people because of some existing condition. Handling static-sensitive devices... -
Page 9: About This Book
The following publications ship with your hardware. Refer to these publications for information that relates to your NetVista thin client: v See the IBM NetVista Quick Setup for NetVista N2200 – Type 8363 (Model Exx or Txx) (SA23-2806) pamphlet for quick hardware setup information and software configuration. - Page 10 If you prefer to send comments electronically, use the following network identification: – IBMMAIL, to IBMMAIL(USIB56RZ) – RCHCLERK@us.ibm.com Be sure to include the following: v The title, and publication number of the information v The page number or topic to which your comment applies...
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Page 11: Learning About The Hardware
The required type of cable for the Token-Ring model thin client is category 3 for 4MB ring speed operation. The required type of cable is shielded twisted pair category 4 or 5 for 16MB ring speed operation. © Copyright IBM Corp. 2000... -
Page 12: Monitor Specifications
14 watts. You may see power consumption of up to 18 watts in some applications or configurations. For more information, contact an IBM account representative. Display monitor power reduction occurs when you use the NetVista thin client with a VESA DPMS Standard monitor. - Page 13 The N2200 thin client ships with 32 MB of permanent RAM on the system board, and supports expansion to 288MB. “Appendix B. Upgrading memory” on page 31 explains the procedure for installing and removing a memory DIMM. Refer to “Appendix A. Replacing hardware parts” on page 27 for detailed memory specifications and orderable parts.
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Page 15: Setting Up The Hardware
Setting up the hardware The IBM NetVista N2200 Thin Client Quick Setup (SA23-2806) pamphlet, which ships with your hardware, provides the following information. This section goes into more detail for your convenience. Read “Safety notices” on page v before you continue with these instructions. - Page 16 Connecting the hardware Read “Safety notices” on page v before you continue with these instructions. 1. Connect the devices listed below to the appropriate ports: 1 Network cable 2 USB keyboard and other USB devices (can be attached to either USB port) 3 Mouse (connects to keyboard) 4 Headphones 5 Microphone...
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Page 17: Startup Sequence
L1 cache v Video memory v Keyboard controller 3. The IBM NetVista thin client screen appears on the monitor. Refer to “Configuring the thin client” on page 9 for more information on working with your N2200 thin client. 1. Refer to the documentation for your monitor if there is no LED indication. -
Page 19: Configuring The Thin Client
Use the arrow keys to select an option from the list of available options C . After you select an option, specify a value in the corresponding value field D . Certain fields allow you to select a value by using the Page Up and Page Down keys. © Copyright IBM Corp. 2000... - Page 20 Instructions and other messages ( E and F ) provide additional information. Error messages G inform you when you need to complete a field or correct a value before continuing. Use the active function keys H to navigate through the Setup Utility. To access the Setup Utility during a subsequent boot, press Esc immediately after the following message disappears: Hardware testing in progress .
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Page 21: Resolving Hardware Problems
This section provides information on verifying and resolving hardware problems. If you cannot identify a hardware problem, you can request technical service and support by contacting IBM. You need to provide the machine type, model, and serial number of your NetVista thin client. -
Page 22: Visible Hardware Failure
__ 5. Power on the NetVista thin client. __ 6. Wait for the IBM NetVista thin client screen to appear on your monitor. v If the IBM NetVista thin client screen appeared, and the NetVista thin client did not indicate any hardware problems, you do not have a hardware problem. - Page 23 Table 3. Visible hardware failure (continued) Symptom What you should do The system LED does not light up when you 1. Verify that you plugged the power press the white power button to power on supply into a working electrical outlet. the NetVista thin client.
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Page 24: Audio Beep Sequences
Table 3. Visible hardware failure (continued) Symptom What you should do v The mouse cursor stops moving; the 1. Verify that you connected the mouse mouse does not function at all. cable properly to the NetVista thin client keyboard. v The mouse cursor does not move smoothly. -
Page 25: Led Indications
Table 4. Audio beep sequences Symptom What you should do The NetVista thin client emits a Memory error 1-3-1 beep sequence, and the 1. Check or replace the memory card. Refer to system LED is flashing amber. “Appendix B. Upgrading memory” on page 31 for instructions. - Page 26 Power cable Substitute a properly working device for a defective device. Repeat the previous steps. Contact your reseller, or IBM, to request a replacement part (see “Replacing additional parts” on page 27). 5. If the system LED still does not work, you may need to replace the NetVista thin client logic unit.
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Page 27: Error Codes And Text Messages
If the NetVista thin client is not functioning properly, and an error code or text message appears on your screen, consult Table 6. Contact your technical support, reseller, or IBM, if these steps do not resolve the problem. Table 6. Error codes and text messages... - Page 28 IBM Service and IBM Support teams. For a better understanding of error messages that are generated by the setup utility, see “Understanding error messages generated by the IBM NetVista Thin Client Setup Utility” on page 24.
- Page 29 Table 7. NSBxxxx error codes and text messages (continued) Error code Error message What you should do NSB40510 USB initialization failure. Disconnect any USB devices from the thin client and restart the system. If the symptom remains, replace the thin client logic unit (see “Replacing the logic unit”...
- Page 30 Table 7. NSBxxxx error codes and text messages (continued) Error code Error message What you should do NSB61669 Token Ring error in Indicates stage of Token-ring adapter request parameters phase. insertion. Watch for any messages that accompany this message. NSB61679 Source address received is Full duplex error.
- Page 31 Error - ring speed Manually set the ring speed in the Local mismatch. (NVRAM) settings of the setup utility, or in the IBM thin client Manager program. NSB61880 Error - time-out. Replace the thin client logic unit (see “Replacing the logic unit” on page 27).
- Page 32 Error - full duplex Manually set the ring speed in the Local protocol error. (NVRAM) settings of the setup utility, or in the IBM thin client Manager program. NSB61970 Unknown Token Ring Verify that there are no problems with the error code.
- Page 33 Table 7. NSBxxxx error codes and text messages (continued) Error code Error message What you should do NSB80539 Domain Name Server Verify that there are no problems with the (DNS) error, return code network, and restart the thin client. NSB80549 Cannot fragment data Verify that there are no problems with the packet, data not sent.
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Page 34: Understanding Error Messages Generated By The Ibm Netvista Thin Client Setup Utility
Understanding error messages generated by the IBM NetVista Thin Client Setup Utility Error messages that are generated by the IBM NetVista Thin Client Setup Utility consist of a prefix and a five digit, numeric code. The prefix for these error messages is NSB. - Page 35 DIMM memory messages (sub group 1). Local (NVRAM) memory messages (sub group 2). v Group 2 includes the following subgroups: Common multimedia messages (sub group 0). Audio messages (sub group 1). Video messages (sub group 2). v Group 3 includes the following subgroups: Common input device messages (sub group 0).
- Page 36 cause these errors. For more information about setting configurations in the setup utility, see “Configuring the thin client” on page 9. To solve configuration errors, enter the setup utility and reset all configuration options to default values. All configuration settings will be removed.
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Page 37: Appendix A. Replacing Hardware Parts
Replacing the logic unit IBM replaces a defective logic unit as a complete assembly. To replace a logic unit, the customer must transfer features, such as a memory DIMM, to the replacement unit. If customers do not transfer their features, the replacement units cannot operate properly. - Page 38 All Countries 60G1066 connection to 9 pin D shell connector TTP RJ-45 plug Shielded Twisted Pair All Countries 60G1063 (STP) cable for connection to IBM Cabling System connector TTP RJ-45 socket adapter for All Countries 73G8315 connection to IBM Cabling System...
- Page 39 Table 9. Type 8363 thin client replacement parts (continued) Description Country Part number Keyboard US English ISO9995 37L2677 Keyboard US English 37L2644 Table 10. Detachable power cables Part Plug Receptacle Country number Detachable power cables Argentina, Australia, New Zealand 13F9940 Abu Dhabi, Austria, Belgium, Bulgaria, 13F9979 Botswana, Egypt, Finland, France, Germany,...
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Page 40: Returning Hardware Parts
Note: Customers must not ship features, such as memory DIMMs, with defective logic units that they are returning to IBM. It is not possible for IBM to return these features back to customers. If customers do not follow IBM shipping instructions, they may get charges for any damage to a defective part. -
Page 41: Appendix B. Upgrading Memory
C . 3. Press the memory card down into the memory socket C . The tabs A should swing in, holding the memory card in place. 4. Continue with “Reassembling the Network Station” on page 32. © Copyright IBM Corp. 2000... - Page 42 Reassembling the thin client Read “Safety notices” on page v before you continue with these instructions. 1. To reassemble the thin client, carefully slide the logic unit D back into the cover, connectors first. 2. Install and tighten the two thumbscrews C at the back of the thin client.
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Page 43: Appendix C. Compactflash Card
CompactFlash card only one way. 3. Carefully press the CompactFlash card into the flash card slot. To avoid hardware damage, do not force the card into the flash card slot. 4. Perform “Reassembling the Network Station” on page 32. © Copyright IBM Corp. 2000... -
Page 45: Appendix D. Recovering The Boot Block Image
Appendix D. Recovering the boot block image This section provides instructions that should be followed only under the direction of the IBM Service and Support team. Use these instructions only if you encountered a power interruption during a software update. - Page 46 Reflashing the boot block from the recovery CompactFlash card Read “Safety notices” on page v before you continue with these instructions. Perform these instructions using the thin client that requires the new boot block: 1. Perform Steps 1 to 4 in “Removing the logic unit” on page 31.
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Page 47: Appendix E. Monitor Specifications
High color (16 bit) and 256 color (8 bit) Resolution (pixels) Refresh Rate (Hz) 640x480 60, 72, 75 800x600 60, 72, 75 1024x768 60, 75 256 color (8 bit) 640x480 60, 72, 75 800x600 60, 72, 75 1024x768 60, 75 1280x1024 © Copyright IBM Corp. 2000... -
Page 49: Appendix F. Connector Pin Information
Ground for USB0 Power Power (5V) for USB1 Bidir Data positive for USB1 Bidir Data negative for USB1 Power Ground for USB1 Table 15. Power supply connector Pin # Voltage+12V dc input +12V dc Ground Ground © Copyright IBM Corp. 2000... -
Page 51: Notices
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. -
Page 52: Environmental Design
IBM makes no representations that it is suitable for any other purpose. As an Energy Star Partner, IBM has determined that the Type 8363 thin client meets the Energy Star Program guidelines for energy efficiency. -
Page 53: Trademarks
Microsoft Corporation in the United States, other countries, or both. MMX is a registered trademark of Intel. Electronic Emission Notices The following Statement applies to this IBM product. The statement for other IBM products intended for use with this product will appear in their accompanying manuals. - Page 54 TV communications and to other electrical or electronic equipment. Such cables and connectors are available from IBM authorized dealers. IBM cannot accept responsibility for an interference caused by using other than recommended cables and connectors.
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Page 55: Glossary Of Abbreviations
ICMP. Internet Control Message Protocol RAM. Random Access Memory ID. Identification RAP. Remote Authentication Protocol IEEE. Institute of Electrical and Electronics Engineers RIF. Routing Information Field IP. Internet Protocol RFS. Remote File Server IRQ. Interrupt Request © Copyright IBM Corp. 2000... - Page 56 SDRAM. Synchronous Dynamic Random Access Memory SGRAM. Synchronous Graphic Random Access Memory TCP/IP. Transmission Control Protocol / Internet Protocol TFTP. Trivial File Transfer Protocol TXX. Token-ring thin client with country-specific code (XX) UDP. User Datagram Protocol URL. Uniform Resource Locator USB.
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Page 57: Index
9 origin 25 replacing 27 understanding error messages sub group 24 upgrade options 2 generated by the IBM NetVista Thin error messages generated by the IBM memory upgrade 31 Client 24 NetVista Thin Client Setup Utility, monitor Setup Utility... - Page 58 Web, information available on the World Wide vii World Wide Web, information available on the vii...
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Page 59: Readers' Comments - We'd Like To Hear From You
No Thank you for your responses. May we contact you? When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. - Page 60 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ PLACE POSTAGE STAMP HERE IBM CORPORATION ATTN DEPT 542 IDCLERK 3605 Highway 52 N ROCHESTER MN 55901-7829...
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