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NetVista
N70 Thin Client
Reference
December 2001
To view or print the latest update, go to http://www.ibm.com/nc/pubs
SA23-2827-00

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Summary of Contents for IBM NetVista N70

  • Page 1 ™ NetVista N70 Thin Client Reference December 2001 To view or print the latest update, go to http://www.ibm.com/nc/pubs SA23-2827-00...
  • Page 3 ™ NetVista N70 Thin Client Reference December 2001 To view or print the latest update, go to http://www.ibm.com/nc/pubs SA23-2827-00...
  • Page 4 Before using this information and the product that it supports, be sure to read “Safety notices” on page v and “Notices” on page 57. First Edition (December 2001) © Copyright International Business Machines Corporation 2001. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
  • Page 5: Table Of Contents

    Client ....45 Setting up the hardware ..7 Appendix E. NetVista N70 thin client Specifications... . 47 Startup sequence .
  • Page 7: Safety Notices

    Safety notices ® Safety notices contain information that is related to using the IBM NetVista thin client in a safe manner. These notices can be in the form of a danger, caution, or attention notice. Danger notices The following danger notices call attention to situations that are potentially lethal or extremely hazardous.
  • Page 8: Caution Notices

    CAUTION: The battery is a lithium battery. To avoid possible explosion, do not burn or charge the battery. Exchange only with the IBM-approved part. Discard the battery as instructed by local regulations. (RSFTC227) Handling static-sensitive devices...
  • Page 9: About This Book

    The following publications ship with your hardware. Refer to these publications for information that relates to your workstation: v See the Quick Setup for IBM NetVista N70 Thin Client, Type 8366 (Model Xxx) (SA23-2824) pamphlet for quick hardware setup information and software configuration information.
  • Page 10 If you prefer to send comments electronically, use the following network identification: – IBMMAIL, to IBMMAIL(USIB56RZ) – RCHCLERK@us.ibm.com Be sure to include the following: v The title, and order number of the information v The page number or topic to which your comment applies...
  • Page 11: Understanding Your Netvista Thin Client

    Understanding your NetVista Thin Client IBM NetVista N70 thin client provides the usual thin-client benefits, such as a reduced total cost of ownership and the fast, flexible deployment of applications. N70 offers the graphics, audio, processing, and software support to take advantage of graphic-intensive and multimedia web applications.
  • Page 12: N70 Thin Client

    – ICA encryption Optionally manage N70 thin clients via the Thin Client Manager Operations Utility Release 2 — a Java-based tool for central administration of IBM NetVista Thin Clients. Refer to “Appendix I. Thin Client Manager Operations Utility” on page 55 for more information.
  • Page 13: Learning About The Hardware

    Learning about the hardware This section provides detailed hardware information about the IBM NetVista N70 thin client — Hardware Type 8366 (Model Xxx), hereafter referred to as N70 thin client. Standard hardware The standard N70 thin client hardware includes the following: v Two SDRAM DIMM slots with the base model using 128 MB of random access memory (RAM) (see “Appendix A.
  • Page 14: Communication Hardware

    Figure 1. Hardware connectors Communication hardware Your N70 thin client includes an integrated Ethernet connection. For a 10 Megabit (Mb) line speed operation, you need a category 3 or higher Unshielded Twisted Pair (UTP) type of cable. For a 100 Mb line speed operation, you need a category 5 UTP type of cable.
  • Page 15: Upgrading Hardware Features

    Display monitor power reduction occurs when you use the N70 thin client with a VESA DPMS Standard monitor. Upgrading hardware features You can perform the following hardware procedures: v Install PCI adapter cards for PCI devices v Install a CompactFlash card v Connect USB devices If you plan to use peripheral USB devices with your N70 thin client, refer to the documentation for your peripheral USB devices for information.
  • Page 17: Setting Up The Hardware

    Setting up the hardware The Quick Setup for IBM NetVista N70 thin client, Type 8366 (SA23-2824) pamphlet, which ships with your hardware, provides the following information. This section goes into more detail for your convenience. Read “Safety notices” on page v before you continue with these instructions.
  • Page 18 Installing the support base Snap the base B onto the bottom of the thin client A , in the locking slot C located near the front of the unit. Connecting your hardware Read “Safety notices” on page v before continuing. 1.
  • Page 19: Startup Sequence

    L1 cache v Video memory v Keyboard controller 3. The IBM NetVista thin client Configuration Program screen appears on the monitor in either of the following situations: v You start the NetVista thin client for the first time. v You previously reset the NetVista thin client to the factory-default property settings.
  • Page 21: Configuring The N70 Thin Client

    Configuration Program menu appears. You can use the Configuration Program to configure the workstation. After the first use, to access the IBM NetVista Thin Client configuration program, press and hold F1 when the screen starts scrolling with text messages. This is after the initial Power on Self Tests (POST) have been run.
  • Page 22: Using The Setup Utility To Configure The Workstation

    Independent Computing Architecture (ICA) Client v ICA Remote Application Manager v Netscape Browser v IBM 5250 and IBM 3270 emulators v Custom applications of your choice The Setup Utility provides two workstation Mode user interfaces: 1. A single application that starts automatically when you power on the workstation.
  • Page 23: Managing Your Thin Client Remotely

    Managing your thin client remotely You can use the IBM NetVista Thin Client Manager Operations Utility Release 2 (hereafter referred to as Operations Utility) to manage your N70 thin client remotely. It can manage both N70 thin client individuals and groups. Before you can use the Operations Utility to perform a task on a workstation, you need to install it on your server.
  • Page 25: Altering The Flash Image Of A Workstation

    Altering the flash image of a workstation The NetVista N70 thin client is CompactFlash card ready. You can add a flashcard to the N70 and use one of the standard IDF files provided or create a custom flash image. You must install a CompactFlash card into the CompactFlash card riser adapter before downloading software to the CompactFlash card.
  • Page 26: Altering The Flash Image Of A Workstation

    Operations Utility. v “Using the Setup Utility to perform a software update on a workstation” Performing a software update requires access to a server with the IBM NetVista Thin Client for Turbolinux Product (or equivalent tool kit) installed. Using the Setup Utility to perform a software update on a workstation You can use the Setup Utility to perform a software update on a workstation.
  • Page 27: Recovering The Flash Image Of A Workstation

    3. Specify the IP address of the server with the IBM NetVista Thin Client for Linux Product (or equivalent tool kit) installed. 4. Click Continue. 5. Select a mount point on the server and click Continue. 6. Select an IDF file to provide the software update and click Continue.
  • Page 29: Resolving Hardware Problems

    This section provides information on verifying and resolving hardware problems. If you cannot identify a hardware problem, you can request technical service and support by contacting IBM. You need to provide the machine type, model, and serial number of your NetVista thin client.
  • Page 30: Visible Hardware Failure

    __ 4. Plug the NetVista thin client power cable into a properly grounded, working electrical outlet. __ 5. Power on the NetVista thin client. __ 6. Wait for the IBM NetVista thin client screen to appear on your monitor. __ 7. If the NetVista thin client indicates a hardware problem, record any problem indications and a description of the problem.
  • Page 31 Table 3. Visible hardware failure (continued) Symptom What you should do The system LED does not light up when you 1. Verify that you plugged the power cable press the power button to power on the into a working electrical outlet. NetVista thin client.
  • Page 32 2. If the IBM NetVista Thin Client Setup Utility was used to set a new monitor resolution and the monitor does not support that screen resolution, use the “Using the Configuration Program to...
  • Page 33: Audio Beep Sequences

    Table 3. Visible hardware failure (continued) Symptom What you should do Serial or parallel port device failure (system 1. Check the External Device Self Test-OK? board) 2. External Devices 3. Cable 4. Logic Unit. See “Appendix A. Replacing hardware parts” on page 35 for more information on replacing a defective logic unit.
  • Page 34 If the following beep codes occur, follow the recommended action. In the following index, X can represent any number. Table 4. Audio beep sequences Code Action 1–1–3 1. Check the BIOS Configuration/Setup Utility Program (see “Appendix C. Using the BIOS Configuration/Setup Utility program”...
  • Page 35: Post Error Codes

    Table 4. Audio beep sequences (continued) Code Action Logic Unit All other beep code sequences Logic Unit One long and one short beep during 1. Memory Module POST. Base 640 KB memory error or 2. Logic Unit shadow RAM error Logic Unit One long beep and two or three short Logic Unit...
  • Page 36 Table 5. POST error codes POST Error Code FRU/Action Logic Unit 110 Logic Unit memory parity error 1. Memory Module 2. Logic Unit 11X I/O channel parity error 1. Reseat adapters 2. Any adapter 3. Logic Unit 129 Internal cache test error Logic Unit 151 Real Time clock failure Logic Unit...
  • Page 37 Table 5. POST error codes (continued) POST Error Code FRU/Action 1. Check the BIOS Configuration/Setup Utility Program (see “Appendix C. Using the BIOS Configuration/Setup Utility program” on page 43). 2. Logic Unit Enter the administrator password. Logic Unit 1. Check the BIOS Configuration/Setup Utility Program (see “Appendix C.
  • Page 38 Table 5. POST error codes (continued) POST Error Code FRU/Action 1. Check the BIOS Configuration/Setup Utility Program (see “Appendix C. Using the BIOS Configuration/Setup Utility program” on page 43). 2. Parallel Adapter (if installed) 3. Logic Unit 1. Printer 2. Logic Unit 1162 1.
  • Page 39 Table 5. POST error codes (continued) POST Error Code FRU/Action 5962 An IDE device (other than 1. Check the BIOS Configuration/Setup Utility hard drive) configuration error Program (see “Appendix C. Using the BIOS Configuration/Setup Utility program” on page 43). 2. Logic Unit 64XX 1.
  • Page 40: Led Indications

    If possible, substitute a properly working power cable, and then repeat the steps. Contact IBM, to request a replacement part (see “Replacing parts for N70 thin clients” on page 35). 4. If the system LED still does not work, you may need to replace the NetVista thin client logic/chassis unit.
  • Page 41: Network Error Messages

    3. If the Ethernet network LED still shows a flashing amber color, you may need to replace the NetVista thin client logic/chassis unit. Contact IBM, to request a replacement part (see “Replacing parts for N70 thin clients” on page 35). The system LED flashes amber The NetVista thin client hardware automatically once shortly after power off.
  • Page 42 Error 107 indicates that the cable from the LAN is not securely connected to the Ethernet port on your computer. Check the cable to ensure that it is properly connected. Other error messages that might occur are shown in the following table. Table 7.
  • Page 43 Table 8. DCHP-related error messages (continued) M41: DHCP timeout. M42: No client or server IP. M43: No bootfile name. M44: Cannot ARP redirected BOOTP server. M6f: System is locked! Press Ctrl+Alt+Del to restart. M90: Cannot initialize controller for multicast. M91: MTFTP canceled by keystroke. M92: MTFTP open timeout.
  • Page 45: Appendix A. Replacing Hardware Parts

    Appendix A. Replacing hardware parts You can order IBM replacement parts for the thin client. Contact IBM or your reseller to order warranty parts and non-warranty parts. IBM provides warranty service without charge for parts during the warranty period on an exchange basis only.
  • Page 46 Table 9. Type 8364 thin client replacement parts (continued) Description Country FRU P/N Keyboard Brazilian Portuguese 07L9450 Keyboard Canadian French 37L0852 Keyboard Danish 37L0860 Keyboard French 37L0862 Keyboard French Canadian 37L0910 Keyboard Finnish 37L0877 Keyboard German 37L0863 Keyboard Italian 37L0868 Keyboard Latin America (Spanish) 37L0853...
  • Page 47: Returning Hardware Parts

    Liechtenstein, Switzerland 14F0051 Returning hardware parts You may not need to return all defective items to IBM. Always check the replacement part packaging for any instructions regarding the return of defective parts. To return a defective part to IBM, pack the defective part in the packaging container of the replacement part.
  • Page 48 Note: Customers must not ship features, such as memory DIMMs, customer CompactFlash cards, or PCI adapter cards with defective logic units that they are returning to IBM. It is not possible for IBM to return these features to customers. If customers do not follow IBM shipping instructions, they may get charges for any damage to a defective part.
  • Page 49: Appendix B. Hardware Procedures

    2. Lower the cover slowly down until the latch is engaged. 3. Perform steps 1 through 5 of the procedure, “Connecting your hardware” on page 8. © Copyright IBM Corp. 2001...
  • Page 50 Installing an optional PCI card Complete the procedure, “Removing the side cover/bezel to install parts” on page 39 before performing the following Peripheral Component Interconnect (PCI) procedure. 1. Remove the PCI bracket E from the logic unit. 2. Loosen the screws to remove the PCI slot covers F .
  • Page 51 Adding/removing memory See “Resolving hardware problems” on page 19 to determine whether or not it is necessary to replace the logic unit, or any other parts. For information on ordering thin client hardware parts, refer to “Replacing parts for N70 thin clients”...
  • Page 53: Appendix C. Using The Bios Configuration/Setup Utility Program

    Horizontal triangle A change to that item has been made in the system configuration or BIOS Configuration/Setup Utility program has detected an error and attempted to correct it. © Copyright IBM Corp. 2001...
  • Page 54: Exiting From The Bios Configuration/Setup Utility Program

    Save Settings before you exit. If you do not select Save Settings your settings will not be saved. Recovering or Updating the BIOS The NetVista thin client Web site provides a wide range of product and technical support information and solutions: 1. http://www.ibm.com/pc/support 2. Select NetVista 3. Select NetVista thin client...
  • Page 55: Appendix D. Features Of The N70 Thin Client

    Power Supply: Integrated (with fan) I/O Connectors v Universal Serial Bus: Two host connectors v Two serial ports v One parallel port PCI expansion slots (2) v Can accommodate two 3/4–length cards FCC Class A © Copyright IBM Corp. 2001...
  • Page 56 Thermal class B v System On- Extended Class B v System Off- Class B Acoustical category 3E (quiet office)
  • Page 57: Appendix E. Netvista N70 Thin Client Specifications

    Appendix E. NetVista N70 thin client Specifications Table 12. Specifications Feature Description Size Depth: 14.2 inches (360 mm) Height: 13.6 inches (345 mm) Width: 3.43 inches (87 mm) Weight Minimum configuration as shipped: 18 lbs (8.2 kg) Maximum configuration as shipped: 19 lbs (8.6 kg)
  • Page 59: Appendix F. Monitor Specifications

    60, 70, 72, 75, 85 1024x768 60, 70, 72, 75, 85 1280x1024 60, 70, 72, 75, 85 Table 14. Monitor support: 256 color (8 bit) 256 color (8 bit) Resolution (pixels) Refresh Rate (Hz) 1600x1200 60, 70, 72, 75 © Copyright IBM Corp. 2001...
  • Page 61: Appendix G. Connector Pin Information

    Reserved Ground +5V dc Clock Reserved Table 17. Parallel Connector Signal Signal Direction Strobe Data 0 Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 ACKNLG BUSY SELECT AUTOFEEDXT ERROR © Copyright IBM Corp. 2001...
  • Page 62 Table 17. Parallel Connector (continued) Signal Signal Direction INIT SELECTIN 18 - 25 Ground - - - Table 18. RJ-45 Twisted Pair Connector Name Function TPOP Transmit + TPON Transmit - TPIP Receive + Not used - - - TPIN Receive - Not used - - -...
  • Page 63: Appendix H. Workplace Environment

    Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass cleaner. Air circulation : © Copyright IBM Corp. 2001...
  • Page 64 v Your computer and monitor produce heat. The computer has a fan that pulls in fresh air and forces out hot air. The monitor lets hot air escape through vents. Blocking the air vents can cause overheating, which might result in a malfunction or damage.
  • Page 65: Appendix I. Thin Client Manager Operations Utility

    You can optionally manage your N70 thin client using the Thin Client Manager (TCM) Operations Utility Release 2. TCM is a Java-based tool for central administration of IBM NetVista Thin Clients. Description: The following describes the TCM Operations Utility Release 2 content:...
  • Page 67: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk.
  • Page 68: Environmental Design

    Contact an IBM account representative for more information. This IBM thin client contains circuit boards with lead solder. Before you dispose of this unit, remove the circuit boards, and discard them according to local regulations or recycle them where facilities exist.
  • Page 69: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 70 Australia and New Zealand Class A Statement Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
  • Page 71: Glossary Of Abbreviations

    DPMS. Display Power Management Signaling MB. Megabyte MHz. Megahertz FAX. Facsimile FCC. Federal Communications Commission N70. IBM NetVista N70 Thin Client FTP. File Transfer Protocol NFS. Network File Server FRU. Field Replaceable Unit OS. Operating System GUI. Graphical User Interface...
  • Page 72 WWW. World Wide Web PC. Personal Computer PCI. Peripheral Component Interconnect POST. Power On Self Test RAM. Random Access Memory ROM. Read Only Memory SDF. Software Description File SDRAM. Synchronous Dynamic Random Access Memory TCM. Thin Client Manager TCP/IP. Transmission Control Protocol / Internet Protocol TFTP.
  • Page 73: Index

    3 BIOS 44 creating flash image 17 flash image 17 recovery flash image of a workstation 15 IBM NetVista Thin Client Configuration using the Setup Utility to recover the Program flash image of a workstation 17 using 11 remotely information...
  • Page 74 16 updating BIOS 44 upgrading hardware 5 using BIOS Configuration/Setup Utility program 43 IBM NetVista Thin Client Configuration Program 11 verifying problems 19 viewing BIOS Configuration/Setup Utility program 43 visible hardware failure 20 Workplace Environment 53...
  • Page 75 No Thank you for your responses. May we contact you? When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you.
  • Page 76 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ PLACE POSTAGE STAMP HERE IBM CORPORATION ATTN DEPT 542 IDCLERK 3605 Highway 52 N ROCHESTER MN 55901-7829...
  • Page 78 SA23-2827-00...

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