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™ NetVista NetVista N2200w, Thin Client for Windows-based Terminal Standard 1.5 Reference September 2001 Service Pack 3.0 To view or print the latest update, go to http://www.ibm.com/nc/pubs SA23-2818-01...
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™ NetVista NetVista N2200w, Thin Client for Windows-based Terminal Standard 1.5 Reference September 2001 Service Pack 3.0 To view or print the latest update, go to http://www.ibm.com/nc/pubs SA23-2818-01...
Safety notices ® Safety notices contain information that is related to using the IBM NetVista N2200w in a safe manner. These notices can be in the form of a danger, caution, or attention notice. Danger notices The following danger notices call attention to situations that are potentially lethal or extremely hazardous.
Handle components carefully, and never touch exposed circuitry. v Prevent others from touching components. v Place components on static-protective packages while performing hardware removal and installation procedures. v Do not place components on metal surfaces. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
The following publications ship with your NetVista thin client hardware. Refer to these publications for information on your NetVista thin client. v IBM NetVista Quick Setup for NetVista N2200w Type 8363 (Model Wxx) (SA23-2800) v IBM License Agreement For Machine Code (Z125-5468) v IBM Network Station ™...
1. Click NetVista 2. Click NetVista thin client Summary of changes This is the documentation for the Service Pack 3.0 release of NetVista N2200w Thin Client for Windows-based Terminals 1.5. The Service Pack 3.0 contains a significantly increased level of functionality.
If you are mailing comments from a country other than the United States, you can give the form to the local IBM office or IBM representative for postage-paid mailing. v If you prefer to send comments by FAX, use either of the following telephone numbers: –...
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Architecture (ICA). It also includes Terminal Emulation Client (TEC) software for accessing various terminal server applications. The NetVista thin client comes with IBM thin client hardware (see “Learning about the hardware” on page 3 for more information) that includes a preinstalled and preconfigured CompactFlash card.
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“Appendix C. Upgrading memory” on page 65 provides information on how to upgrade your systems memory. Refer to “Ordering replacement parts” on page 59 for detailed memory specifications and orderable NetVista thin client parts. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
Setting up your hardware The IBM NetVista Quick Setup Type 8363 (SA23-2800) pamphlet, which ships with your hardware, provides the following information. This section repeats the same information for your convenience. Read “Safety notices” on page v before you continue with these instructions.
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This indicates that your NetVista thin client has automatically enabled Wake-On-LAN (WOL). 2. Power off your monitor and other devices that are attached to your NetVista thin client. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
L1 cache v Video memory v Keyboard controller 3. The IBM NetVista thin client screen appears on your monitor. 4. The NetVista thin client detects the CompactFlash card, and loads the operating system into memory. 5. One of the following appears: v The WBT Setup Wizard appears in any of the following situations: –...
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Select Fail to change desktop area settings. Note: Selecting Fail or no response within 15 seconds will automatically restart and reset your NetVista thin client to default video settings. The Terminal Connection Manager window appears. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
From the Terminal Connection Manager window, you can change any information that you entered in the Setup Wizard. Refer to “Setting the terminal properties” for information. You can also create a connection to your terminal server. Refer to “Creating a Terminal Server Connection” on page 21 for information. Setting the terminal properties Use the Terminal Properties window to set the terminal properties for your NetVista thin client.
NetVista thin client to default video settings. 2. Click OK to save your changes. Follow these steps to enable a screen saver: 1. Select Enable Screen Saver. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
2. Set the number of minutes before launching the screen saver. 3. Click OK to save your changes, and reboot your NetVista thin client. Follow these steps to configure a power down delay for your monitor: 1. Select Enable Video Power Down. 2.
3. From the Verification dialog box, click Yes. To modify the properties of a printer: 1. Select the port of the printer you want to modify. 2. Click Properties. 3. From the Properties dialog box: IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
v Type a new name in the Friendly Name text box. v Select a manufacturer in the Manufacturer list box. v Select a printer in the Printer list box. v Check the Default Printer check box to assign or remove the printer as the default printer.
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To configure a modem connection to a server, attach a USB cable to a serial converter on your NetVista thin client and serial modem. For more information on working with the Modem tab and a list of supported converters: IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
2. Click NetVista. 3. Click NetVista thin client. 4. In the left frame, and under the Technical Information section, click Hot News. 5. Click NetVista N2200w (8363Wxx) - Service packs. 6. Select the appropriate Service Pack information. Update tab You can set both software update and discovery device settings on the Update tab.
You may also experience a power lock in which you cannot shut down your NetVista. Contact IBM Service and Support, and refer to “Appendix E. Recovering the boot block image” on page 69 for information on how to recover the software on your NetVista thin client.
Unauthorized users cannot open the Terminal Properties window and change the terminal configuration without entering a valid password. v The password that you set in the Security tab protects access to the Terminal Properties window and NS Boot (Firmware). This password is registered in both of these locations.
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Enable Network Tab Allows the user to view the Network page in the Terminal Properties window. Modify Network Settings Allows the user to edit network settings for the user’s devices. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
Table 2. User Accounts Options (continued) Privileges Description Enable Modem Tab Allows the user to view the modem page in the Terminal Properties window. Modify Modem Settings Allows the user to edit modem settings for the user’s device. Modify Web Settings Allows the user to access and edit the Web settings for the user’s device.
8. Click Finish to save your ICA connection. The Terminal Connection Manager window lists the new ICA connection on both the Connections tab and the Configure tab. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
To connect to a terminal server through an ICA connection, see “Connecting to a terminal server” on page 34 for information. To edit an ICA connection, see “Editing an ICA connection” on page 35 for information. Creating an RDP connection Follow these steps to create an RDP connection: 1.
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Click OK to save your changes, and close the Session Properties dialog box. 4. Close the Create New Connection dialog box. The Terminal Connection Manager window lists the new TEC connection on both the Connections tab and the Configure tab. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
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Detailed reference information for systems administrators IBM Online Reference files ibm.exe The IBM Online Reference for DCS provides detailed information on configuring the IBM terminal emulations (3270, 3270 Print, 5250, and 5250 Print) and supported submodes (TN3270E and TN5250E). NetPrint Print Server files (optional) srvcnfg.exe The help file for the optional NetPrint Print Server provides detailed information on network printing for your NetVista thin client.
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You can only launch the files with the .HLP filename extension. However, you need to keep the files with the .CNT filename extension in the same directory to view the help files correctly. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
FTP write access. v To store the base terminal configuration onto your configuration server, you need to create a new directory on your configuration server (IBM recommends [drive]:\wbt_config). FTP should be able to access this directory.
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Attention: Each time you export your terminal configuration on your configuration server directory, your NetVista thin client overwrites any existing Saveconfig.reg file. IBM recommends that you set up and specify a different directory each time you plan to export a base terminal configuration. Depending on your work, area, or network requirements, you can save different base terminal configurations for different groups of users in your organization.
For version 2.0 or later use .BUD files. Information on Service Packs 1.0 and 2.0 are available at the following URL: http://www.ibm.com/nc/pubs If you are upgrading from a previous version to the Service Pack 3.0 version, you will need to use the .XML files at the initial upgrade. After the initial upgrade use .BUD files.
NetVista thin client. You can find the system build of your NetVista thin client in the Build Version Information box on the System tab. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
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Note: When you install the exported configuration, the settings will be merged into the current configuration on the device. If you want your configuration settings to match the device from which they were exported, it is necessary that you first reset your device to its factory settings, or delete any existing connections.
RDP auto-login passwords will be matched to the connection name and re-encrypted into the registry of the client machine. For more information on working with .BUD files refer to “Creating a registry update file” on page 29. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
Connection Manager window by pressing Ctrl-Alt-End. Pressing this combination of keys displays the Terminal Connection Manager window. Editing a terminal server connection Follow these steps to edit an existing terminal server connection: IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
1. Close all active terminal server connections. Refer to “Disconnecting from a terminal server” on page 34 for more information. 2. From the Terminal Connection Manager window, click the Configure tab. 3. Select an existing terminal server connection, and click Edit. v If you select an ICA connection, refer to “Editing an ICA connection”...
“Viewing the TEC help files” on page 25 for information on how to view these help files. Click OK to save your changes, and close the Session Properties dialog box. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
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Table 8. TEC Connection tabs (continued) Tabs Configuration Tasks General The default configuration parameters on this tab may be appropriate for most TEC sessions. For more information on setting the configuration parameters on this tab, see the FutureSoft Terminal Emulation Client help files. Refer to “Viewing the TEC help files”...
Follow these steps to edit an existing terminal server connection: 1. From the Terminal Connection Manager window, click the Configure tab. 2. Select an existing terminal server connection, and click Delete. 3. Click Yes to delete the connection. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
5. Complete the Add ICA Client Printer wizard to map an ICA client printer. 6. You can connect your printer by clicking the Connect icon on your application toolbar, or by right clicking and selecting Connect from the drop down menu. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
2. Close the Printers window. TEC session To direct an IBM remote host to print to a local printer or to a network printer, use the 3270 Print emulation or 5250 Print emulation. Refer to the IBM Online Reference help file for detailed information on configuring a TEC session for a 3270 Print emulation or a 5250 Print emulation.
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To perform the software update for your NetVista thin client, you need to set up an update server. Your update server must meet the following requirements: v To download the software update from the IBM NetVista thin client update web site, your update server must have reliable access to the internet.
For more detailed information on features and how to use this tool refer to the Update Designer Users Manual available on the IBM licensed program CD-ROM and at the IBM NetVista web site at the following uniform resource locator (URL): http://www.ibm.com/pc/support...
The NetVista thin client can perform the software update by either running the CE Updater locally or remotely. If you run the CE Updater locally, you can perform software updates automatically or manually. v To configure your NetVista thin client for an automatic software update, refer to “Automatic software update”...
You may also experience a power lock in which you cannot shut down your NetVista. Contact IBM Service and Support, and refer to “Appendix E. Recovering the boot block image” on page 69 for information on how to recover the software on your NetVista thin client.
Managing your thin client remotely Your NetVista thin client supports Remote Device Administrator (RDA). Download RDA from the IBM support site, or install RDA with the IBM licensed program CD-ROM. The RDA software program allows you to remotely update, manage and monitor thin clients and perform administration tasks.
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Refer to Remote Device Administrator for use with IBM NetVista N2200w user manual. Both manual and RDA code are available on the IBM licensed program CD-ROM and on the IBM publications site at the following URL: http://www.ibm.com/pc/support Refer to “Downloading the software update” on page 44 for detailed information on the download process.
IBM Service and Support to obtain the replacement part from the customer-replaceable unit (CRU) list. See “Ordering replacement parts” on page 59. Refer to IBM Network Station Hardware Warranty - Type 8363 and Type 8364 (SA23-2802) for more information.
5. Power on the NetVista thin client. 6. Wait for the IBM NetVista thin client screen to appear on your monitor. v If the IBM NetVista thin client screen appeared, and your NetVista thin client did not indicate any hardware problems during power-on, you do not have a hardware problem.
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If your NetVista thin client hardware has a visible hardware failure, consult Table 12. Contact your technical support if these steps do not resolve the problem. Table 12. Visible hardware failure Symptom What you should do Logic Unit The system LED does not light up when you 1.
Notes: 1. These beep sequences are in a numeric format which indicates the sequence of the audio output. 2. Audio beep sequences do not occur after the monitor initializes. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
Table 13. Audio beep sequences Symptom What you should do The NetVista thin client emits a Memory error 1-3-1 beep sequence, and the 1. Check or replace your memory card. Refer to system LED is flashing amber. “Appendix C. Upgrading memory” on page 65 for instructions.
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The system LED flashes amber Your NetVista thin client hardware automatically once shortly after power off. enables Wake-On-LAN (WOL). This is not an indication of a hardware problem. Power Supply LED IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
If your NetVista thin client is not functioning properly, and an error code or text message appears on your screen, consult Table 15. Contact your technical support, reseller, or IBM, if these steps do not resolve the problem. Table 15. Error codes and text messages...
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IBM Service and Support team. Table 16. NSBxxxx error codes and text messages Error code Error message What you should do General messages (NSB0xxxx) NSB00020 Press a key to continue. Power off the NetVista thin client. Ensure that the CompactFlash card is installed properly (see “Appendix D.
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Table 16. NSBxxxx error codes and text messages (continued) Error code Error message What you should do NSB31510 Keyboard controller did Check the keyboard cable connection. If not respond. the symptom remains, replace the NetVista thin client logic unit (see “Appendix A. Replacing hardware parts”...
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Appendix A. Replacing hardware parts Replacing the logic unit IBM replaces a defective logic unit as a complete assembly. To replace a logic unit, the customer must transfer features, such as a memory DIMM, to the replacement unit. If customers do not transfer their features, the replacement units cannot operate properly.
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Argentina, Australia, New Zealand 13F9940 Abu Dhabi, Austria, Belgium, Bulgaria, 13F9978 Botswana, Egypt, Finland, France, Germany, Greece, Iceland, Indonesia, Korea (South), Lebanon, Luxembourg, Netherlands, Norway, Portugal, Saudi Arabia, Spain, Sudan, Sweden, Turkey, Yugoslavia IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
Note: Customers must not ship features, such as memory DIMMs, with defective logic units that they are returning to IBM. It is not possible for IBM to return these features back to customers. Appendix A. Replacing hardware parts...
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If customers do not follow IBM shipping instructions, they may get charges for any damage to a defective part. IBM covers shipping costs on all warranted hardware and maintenance agreement hardware. Replacement parts become the customer’s property in exchange for the defective parts, which become the property of IBM.
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2. Install and tighten the two thumbscrews C at the back of the thin client. 3. Continue with “Installing the support base” on page 5 and “Connecting your hardware” on page 6. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
Appendix E. Recovering the boot block image This section provides instructions that should be followed only under the direction of the IBM Service and Support team. Use these instructions only if you encountered a power interruption during a software update (see “Automatic software update”...
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10. Install the original CompactFlash card into the flash card slot. 11. Perform “Reassembling the thin client” on page 66. 12. Continue with “Reflashing the boot block from the recovery CompactFlash card” on page 71. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
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Reflashing the boot block from the recovery Diagram 1 CompactFlash card Refer to the appropriate diagram (Diagram 1 or Diagram 2) that matches your NetVista system. Read “Safety notices” on page v before you continue with these instructions. Perform these instructions using the thin client that requires the new boot block: 1.
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8. Remove the recovery CompactFlash card. 9. Move the jumpers back into the default configuration 10. Install the original CompactFlash card into the flash card slot. 11. Perform “Reassembling the thin client” on page 66. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
IBM makes no representations that it is suitable for any other purpose. As an Energy Star Partner, IBM has determined that the Type 8363 thin client meets the Energy Star Program guidelines for energy efficiency.
Other company, product, and service names may be the trademarks or service marks of others. Electronic Emission Notices The following Statement applies to this IBM product. The statement for other IBM products intended for use with this product will appear in their accompanying manuals.
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TV communications and to other electrical or electronic equipment. Such cables and connectors are available from IBM authorized dealers. IBM cannot accept responsibility for an interference caused by using other than recommended cables and connectors. IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
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7 local printing 40 publication information System tab 15 network printing 39 audience definition vii configuration 15 Web tab 13 changes viii configuration 13 comments or feedback ix IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference...
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Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...