IBM NetVista N2200l Manual
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IBM NetVista N2200l Manual

IBM NetVista N2200l Manual

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NetVista
N2200l Thin Client for Linux
Reference
March 2001
To view or print the latest update, go to http://www.ibm.com/nc/pubs
SA23-2810-00

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  • Page 1 ™ NetVista N2200l Thin Client for Linux Reference March 2001 To view or print the latest update, go to http://www.ibm.com/nc/pubs SA23-2810-00...
  • Page 3 ™ NetVista N2200l Thin Client for Linux Reference March 2001 To view or print the latest update, go to http://www.ibm.com/nc/pubs SA23-2810-00...
  • Page 4 Before using this information and the product that it supports, be sure to read “Safety notices” on page v and “Notices” on page 45. First Edition (March 2001) © Copyright International Business Machines Corporation 2001. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

  • Page 5: Table Of Contents

    Recovering the flash image of a workstation . . 15 Using the Setup Utility to recover the flash image Index ....51 of a workstation . . 15 © Copyright IBM Corp. 2001...
  • Page 6 IBM NetVista N2200l Thin Client for Linux...

  • Page 7: Safety Notices

    Safety notices ® Safety notices contain information that is related to using the IBM NetVista thin client in a safe manner. These notices can be in the form of a danger, caution, or attention notice. Danger notices The following danger notices call attention to situations that are potentially lethal or extremely hazardous.

  • Page 8: Caution Notices

    Handle components carefully, and never touch exposed circuitry. v Prevent others from touching components. v Place components on static-protective packages while performing hardware removal and installation procedures. v Do not place components on metal surfaces. IBM NetVista N2200l Thin Client for Linux...

  • Page 9: About This Book

    About this book IBM NetVista N2200l Thin Client for Linux Reference (SA23-2810) provides information for the Type 8363 (Model Lxx) IBM NetVista N2200l Thin Client (hereafter referred to as N220l thin client or workstation). This publication contains information on hardware setup, software configuration and update, hardware problem resolution, hardware upgrade options, parts replacement, and ordering.
  • Page 10 If you are mailing comments from a country other than the United States, you can give the form to the local IBM branch office or IBM representative for postage-paid mailing. v If you prefer to send comments by FAX, use either of the following telephone numbers: –...

  • Page 11: Understanding Your Netvista Thin Client

    Understanding your NetVista thin client The IBM NetVista N2200l Thin Client offers a fast and simple way to access applications, such as: v Independent Computing Architecture (ICA) client or ICA Remote Application Manager to access: ® – Windows NT Server 4.0 ®...
  • Page 12 IBM NetVista N2200l Thin Client for Linux...

  • Page 13: Learning About The Hardware

    Unshielded Twisted Pair (UTP) type of cable. For a 100 Mb line speed operation, you need a category 5 UTP type of cable. Refer to “Appendix F. Connector pin information” on page 43 for communication cable specifications. © Copyright IBM Corp. 2001...

  • Page 14: Monitor Specifications

    The normal power consumption for a N2200l thin client is approximately 14 watts while running applications. You may see power consumption of up to 18 watts in some applications or configurations. For more information, contact an IBM account representative. Upgrading hardware features...

  • Page 15: Setting Up The Hardware

    Setting up the hardware The IBM NetVista Quick Setup for NetVista N2200l (SA23-2809) pamphlet, which ships with your hardware, provides the following information. This section goes into more detail for your convenience. Read “Safety notices” on page v before you continue with these instructions.
  • Page 16 9. If this is not the first time that you are powering on the thin client, see the following sections for more information: v “Configuring the N2200l thin client” on page 9 v “Managing your thin client remotely” on page 11 IBM NetVista N2200l Thin Client for Linux...

  • Page 17: Startup Sequence

    3. The N2200l thin client detects the CompactFlash card and loads the operating system into memory. 4. The IBM NetVista thin client screen appears on the monitor, showing one of the following: v The thin client Setup Utility. The Setup Utility appears in either of the following situations: –...
  • Page 18 IBM NetVista N2200l Thin Client for Linux...

  • Page 19: Configuring The N2200L Thin Client

    Setup Utility starts. Note: For information on using the NS Boot Firmware to update CompactFlash cards, see “Using the NS Boot Firmware to recover the flash image of a workstation” on page 16. © Copyright IBM Corp. 2001...
  • Page 20 IBM NetVista N2200l Thin Client for Linux...

  • Page 21: Managing Your Thin Client Remotely

    Managing your thin client remotely You can use the IBM NetVista Thin Client Manager Operations Utility (hereafter referred to as Operations Utility) to manage your N2200l thin client remotely. It can manage both N2200l thin client individuals and groups. Before you can use the Operations Utility to perform a task on a workstation, you need to install it on your server.
  • Page 22 IBM NetVista N2200l Thin Client for Linux...

  • Page 23: Altering The Flash Image

    The default N2200l IDF file is: TurboLinux607_2200_Navigator_ICA6_3270.idf IBM also provides other default IDF files. You can modify this IDF file or create a new IDF file. Each IDF file contains a list of SDFs. You can add or remove SDFs from an IDF.

  • Page 24: Performing A Software Update On A Workstation

    Hold the keys down for several seconds until the Setup Utility starts. 2. From the Setup Utility, click Management / Software Update. 3. Specify the IP address of the server with the IBM NetVista Thin Client for Linux Product (or equivalent tool kit) installed.

  • Page 25: Recovering The Flash Image Of A Workstation

    Hold the keys down for several seconds until the Setup Utility starts. 2. From the Setup Utility, click Management / Flash Recovery. 3. Specify the IP address of the server with the IBM NetVista Thin Client for Linux Product (or equivalent tool kit) installed.

  • Page 26: Using The Ns Boot Firmware To Recover The Flash Image Of A Workstation

    10. Press Enter to continue. 11. Under Boot file server IP address, specify the IP address of the server with the IBM NetVista Thin Client for Linux Product (or equivalent tool kit) installed as the First option. 12. Under Boot file server directory and file name, specify this directory and file name as the First option: /nstation/linux/kernel.2200...

  • Page 27: Using The Thin Client Manager Operations Utility To Recover The Flash Image Of A Workstation

    To find out how to perform this and other workstation management tasks, refer to the Operations Utility product help. Click Help—>Help Topics from the Operations Utility window. For an overview, refer to IBM NetVista Thin Client Manager Operations Utility (SA23-2813) available at the following URL: http://www.ibm.com/nc/pubs...
  • Page 28 IBM NetVista N2200l Thin Client for Linux...

  • Page 29: Resolving Hardware Problems

    This section provides information on verifying and resolving hardware problems. If you cannot identify a hardware problem, you can request technical service and support by contacting IBM. You need to provide the machine type, model, and serial number of your N2200l thin client.

  • Page 30: Visible Hardware Failure

    __ 5. Ensure attached devices are powered on. __ 6. Power on the N2200l thin client. __ 7. Wait for the IBM NetVista thin client screen to appear on your monitor. v If the IBM NetVista thin client screen appeared, and the NetVista thin client did not indicate any hardware problems during power-on, you do not have a hardware problem.
  • Page 31 Substitute a properly working keyboard, and repeat the previous steps. v Contact your reseller, or IBM, to request a replacement part (see“Replacing additional parts” on page 29). 3. If the keyboard still does not work, you may need to replace the NetVista thin client logic unit.

  • Page 32: Audio Beep Sequences

    Notes: 1. These beep sequences are in a numeric format which indicates the sequence of the audio output. 2. Audio beep sequences do not occur after the monitor initializes. IBM NetVista N2200l Thin Client for Linux...

  • Page 33: Led Indications

    3. Power on the NetVista thin client. 4. If the problem persists, you may need to replace the NetVista thin client logic unit. Contact your reseller, or IBM, and refer to “Appendix A. Replacing hardware parts” on page 29 for information.
  • Page 34 2. If the system LED still shows a solid amber color, or a flashing amber color, you may need to replace the NetVista thin client logic unit. Contact your reseller, or IBM, and refer to “Appendix A. Replacing hardware parts” on page 29 for more information.

  • Page 35: Error Codes And Text Messages

    If the NetVista thin client is not functioning properly, and an error code or text message appears on your screen, consult Table 6. Contact your technical support, reseller, or IBM, if these steps do not resolve the problem. Table 6. Error codes and text messages...
  • Page 36 IBM Service and Support team. Table 7. NSBxxxx error codes and text messages Error code Error message What you should do General messages (NSB0xxxx) NSB00020 Press a key to continue. 1. Power off the NetVista thin client.
  • Page 37 Disconnect any USB devices from the NetVista thin client and restart the system. If the failure still occurs, contact your reseller, or IBM, and refer to “Appendix A. Replacing hardware parts” on page 29 to replace the NetVista thin client logic unit.
  • Page 38 Verify that you connected the network negotiation failed. cable to the NetVista thin client correctly. NSB62510 No network device found. Contact your reseller, or IBM, and refer to “Appendix A. Replacing hardware parts” on page 29 to replace the NetVista thin client logic unit.

  • Page 39: Appendix A. Replacing Hardware Parts

    Replacing the logic unit IBM replaces a defective logic unit as a complete assembly. To replace a logic unit, the customer must transfer features, such as a memory DIMM, to the replacement unit. If customers do not transfer their features, the replacement units cannot operate properly.
  • Page 40 Contact IBM or your reseller to order warranty parts and non-warranty parts. IBM provides warranty service without charge for parts during the warranty period on an exchange basis only. If you need to return a part, refer to “Returning hardware parts” on page 32 for more information.
  • Page 41 Table 10. Detachable power cables (continued) Part Plug Receptacle Country number Argentina, Australia, New Zealand 13F9940 Abu Dhabi, Austria, Belgium, Bulgaria, 13F9978 Botswana, Egypt, Finland, France, Germany, Greece, Iceland, Indonesia, Korea (South), Lebanon, Luxembourg, Netherlands, Norway, Portugal, Saudi Arabia, Spain, Sudan, Sweden, Turkey, Yugoslavia Bahamas, Barbados, Bolivia, Brazil, Canada, 1838574...

  • Page 42: Returning Hardware Parts

    Note: Customers must not ship features, such as memory DIMMs, with defective logic units that they are returning to IBM. It is not possible for IBM to return these features back to customers. The DIMM should be transferred from the defective logic unit to the new logic unit.

  • Page 43: Appendix B. Upgrading Memory

    C . 3. Press the memory card down into the memory socket C . The tabs A should swing in, holding the memory card in place. 4. Continue with “Reassembling the thin client” on page 34. © Copyright IBM Corp. 2001...
  • Page 44 D back into the cover, connectors first. 2. Install and tighten the two thumbscrews C at the back of the thin client. 3. Continue with “Installing the support base” on page 5 and “Connecting your hardware” on page 6. IBM NetVista N2200l Thin Client for Linux...

  • Page 45: Appendix C. Compactflash Card

    CompactFlash card only one way. 3. Carefully press the CompactFlash card into the flash card slot. To avoid hardware damage, do not force the card into the flash card slot. 4. Perform “Reassembling the thin client” on page 34. © Copyright IBM Corp. 2001...
  • Page 46 IBM NetVista N2200l Thin Client for Linux...

  • Page 47: Appendix D. Recovering The Boot Block Image

    Appendix D. Recovering the boot block image This section provides instructions that should be followed only under the direction of the IBM Service and Support team. Use these instructions only if you encountered a power interruption during a software update.
  • Page 48 CompactFlash card in step 2, go to step 11. 11. Perform “Reassembling the thin client” on page 34. 12. Continue with “Reflashing the boot block from the recovery CompactFlash card” on page 39. IBM NetVista N2200l Thin Client for Linux...
  • Page 49 Recovering the boot block from the recovery Diagram 1 CompactFlash card Refer to the appropriate diagrams (Diagram 1 or Diagram 2) that matches your NetVista system Read “Safety notices” on page v before you continue with these instructions. Perform these instructions using the thin client that requires the new boot block: 1.
  • Page 50 2, reinsert it into the flash card slot. If you did not remove an original CompactFlash card in step 2, go to step 11. 11. Perform “Reassembling the thin client” on page 34. IBM NetVista N2200l Thin Client for Linux...

  • Page 51: Appendix E. Monitor Specifications

    High color (16 bit) and 256 color (8 bit) Resolution (pixels) Refresh Rate (Hz) 640x480 60, 72, 75 800x600 60, 72, 75 1024x768 60, 75 256 color (8 bit) 640x480 60, 72, 75 800x600 60, 72, 75 1024x768 60, 75 1280x1024 © Copyright IBM Corp. 2001...
  • Page 52 IBM NetVista N2200l Thin Client for Linux...

  • Page 53: Appendix F. Connector Pin Information

    Ground for USB0 Power Power (5V) for USB1 Bidir Data positive for USB1 Bidir Data negative for USB1 Power Ground for USB1 Table 15. Power supply connector Pin # Voltage+12V dc input +12V dc Ground Ground © Copyright IBM Corp. 2001...
  • Page 54 IBM NetVista N2200l Thin Client for Linux...

  • Page 55: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk.

  • Page 56: Environmental Design

    IBM makes no representations that it is suitable for any other purpose. As an Energy Star Partner, IBM has determined that the Type 8363 thin client meets the Energy Star Program guidelines for energy efficiency.

  • Page 57: Trademarks

    , Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. Electronic Emission Notices The following Statement applies to this IBM product. The statement for other IBM products intended for use with this product will appear in their accompanying manuals.
  • Page 58 TV communications and to other electrical or electronic equipment. Such cables and connectors are available from IBM authorized dealers. IBM cannot accept responsibility for an interference caused by using other than recommended cables and connectors. IBM NetVista N2200l Thin Client for Linux...

  • Page 59: Glossary Of Abbreviations

    DDC. Display Data Channel MTU. Maximum Transmission Unit DDC2B. Display Data Channel (version 2B) DHCP. Dynamic Host Configuration Protocol N2200l. IBM NetVista Thin Client for Linux DIMM. Dual In-line Memory Module NFS. Network File Server DPMS. Display Power Management Signaling NS.
  • Page 60 USA. United States of America USB. Universal Serial Bus UTP. Unshielded Twisted Pair V. Volts VESA. Video Electronics Standards Association VGA. Video Graphics Array VT. Virtual Terminal WOL. Wake On LAN WWW. World Wide Web IBM NetVista N2200l Thin Client for Linux...

  • Page 61: Index

    TCM to perform a software startup sequence 7 refresh frequency 4 update 14 understanding 1 replacing parts 29 using the Setup Utility to perform a replacing the logic unit 29 network cables 3 software update 14 © Copyright IBM Corp. 2001...
  • Page 62 Setup Utility to perform a software update 14 using the Setup Utility to recover the flash image 15 using the Thin Client Manager Operations Utility to recover the flash image 17 IBM NetVista N2200l Thin Client for Linux...
  • Page 63 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
  • Page 64 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ PLACE POSTAGE STAMP HERE IBM CORPORATION ATTN DEPT 542 IDCLERK 3605 Highway 52 N ROCHESTER MN 55901-7829...
  • Page 66 SA23-2810-00...

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