Handset Not Recognized By The Upgrade Firmware; Maintenance Mode - Avaya D100 Installation And Administration Manual

Handset not recognized by the upgrade firmware

If the handset upgrade firmware does not recognize the handset when connected to the
upgrade jig, the connection might be experiencing some disruption. Ensure proper contact
between the upgrade jig and the headset jack by disconnecting and reconnecting the upgrade
jig several times and rotating the plug back and forth when it is inserted into the headset
jack.

Maintenance Mode

Administrators can use Maintenance Mode to maintain the base station using the following
software applications found in the Base Station Web Management Interface:
• Real Time OS
• Network Stack (TCP/IP)
• Web Server
During Maintenance Mode, the RF software component does not launch, and the base station
does not connect to the handsets. Also, the power and status LEDs are turned on. During
Maintenance Mode, the base station uses the last IP address used.
You can use one of the following methods to enter Maintenance Mode. Use the method that
works best for your installation:
1. While the base station is running, press and hold the Reset button on the front of
2. Plug the Ethernet cable into the base station while pressing the Reset button.
3. Use the Base Station Web Management Interface to reboot the D100 to factory
In Maintenance Mode, you can access most of the areas available in the Base Station Web
Management Interface, including configuration parameters, log information, base station
reboot, firmware update, and diagnostics. For more information, see
Management Interface
The following scenarios illustrate typical uses for Maintenance Mode.
Scenario 1: Corrupted firmware
If the base station firmware is corrupt, the base station starts in Maintenance Mode and then
automatically requests a firmware update, which is stored in IP Office. After updating, the base
station reboots.
If the firmware cannot update, for example there is no firmware in IP Office, the base station
starts in Maintenance Mode, and only an administrator can upload the correct firmware onto
D100 SIP Wireless Terminal Installation and Administration Guide
the base station for five seconds. After a short while, the base station automatically
begins to reboot.
default. See Rebooting the base station
on page 71.
Handset not recognized by the upgrade firmware
on page 74.
Base Station Web
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