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Avaya 1400 Series Application Notes
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Avaya Solution & Interoperability Test Lab
Application Notes for GN Netcom's Jabra Link 14201-20
EHS Headset Adapter and Jabra PRO 920 Wireless Headset
with Avaya 1400/9400/9500 Series Digital Phones – Issue 1.0
These Application Notes describe a solution comprised of Avaya 1400/9400/9500 Series
Digital Phones and GN Netcom's Jabra Link 14201-20 EHS Headset Adapter and Jabra
Wireless Headset PRO 920.
Information in these Application Notes has been obtained through DevConnect compliance
testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.
KP; Reviewed:
SPOC 1/13/2012
Solution & Interoperability Test Lab Application Notes
©2012 Avaya Inc. All Rights Reserved.
Abstract
1 of 8
Link14201-20Dig

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Summary of Contents for Avaya 1400 Series

  • Page 1 EHS Headset Adapter and Jabra PRO 920 Wireless Headset with Avaya 1400/9400/9500 Series Digital Phones – Issue 1.0 Abstract These Application Notes describe a solution comprised of Avaya 1400/9400/9500 Series Digital Phones and GN Netcom’s Jabra Link 14201-20 EHS Headset Adapter and Jabra Wireless Headset PRO 920.
  • Page 2 The Jabra PRO 900 series are wireless headset for use in an office environment and away from desk. It uses the electronic hook-switch (EHS) adapter LINK 14201-20 to attach to the Avaya telephone. The base connects to the headset via DECT technology. The Jabra PRO 920 model was used for the compliance test and supports desk phone.
  • Page 3: Reference Configuration

    On the Jabra website you’ll find support hotline numbers specific to your country. 3. Reference Configuration Figure 1 illustrates the test configuration used during the compliance testing between the Avaya Digital Phone and the Jabra LINK 14201-20 EHS Adapter and Jabra PRO 920 Headset. Figure 1: Reference Configuration Diagram KP;...
  • Page 4: Equipment And Software Validated

    Avaya 9611G (H323) IP Phone 6.0.1 Avaya 9620L (H.323) IP Phone 3.1 SP2 Jabra PRO 920 Wireless headset Jabra LINK 14201-20 EHS Adapter KP; Reviewed: Solution & Interoperability Test Lab Application Notes 4 of 8 SPOC 1/13/2012 ©2012 Avaya Inc. All Rights Reserved. Link14201-20Dig...
  • Page 5 There are no additional settings required to be configured for the connection of the Jabra PRO 920 headset and Jabra LINK cable adapter to the Avaya telephones. The compliance tests with the Jabra 14201-20 Adapter were carried out with the default server settings for audio parameters.
  • Page 6: Verification Steps

    Jabra Link 14201-20 adapter. Make sure to select the right cable for Avaya desktop phone, refer to the cable matrix section included with Jabra LINK adapter. For the Avaya 1400/9400/9500 series digital phone, the cable marked as “A”...
  • Page 7: Additional References

    Jabra LINK 14201-20 EHS Adapter to successfully interoperate with Avaya digital phones. All of the executed test cases passed and met the objectives outlined in the Section 2.1, with test results and some exceptions and observation outlined in Section 2.2.
  • Page 8 2012 Avaya Inc. All Rights Reserved. © Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice.

This manual is also suitable for:

9500 series9400 seriesDcp 1408Dcp 9508Dcp 9408