Avaya IP Office D100 Manual
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Avaya IP Office D100 Manual

Using sip wireless terminal
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Using IP Office D100 SIP Wireless
Terminal
Issue 2.3
January 2016

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Summary of Contents for Avaya IP Office D100

  • Page 1 Using IP Office D100 SIP Wireless Terminal Issue 2.3 January 2016...
  • Page 2 Software at any given time. A “Unit” means the unit on which statement or content provided on these sites and does not Avaya, at its sole discretion, bases the pricing of its licenses and can necessarily endorse the products, services, or information described be, without limitation, an agent, port or user, an e-mail or voice mail or offered within them.
  • Page 3 Avaya. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil offense under the applicable law. Third Party Components “Third Party Components”...

  • Page 4: Table Of Contents

    Hot desking ...................... 27 Conference calls .................. 27 Operating calls on the charger .................... 28 Dialing the previous call ........................ 28 Voicemail Chapter 6: Miscellaneous options.................. 30 ............................. 30 Mute .........................  30 Time display .......................... 30 Handsfree January 2016 Using IP Office D100 SIP Wireless Terminal...
  • Page 5 Chapter 9: Features........................  39 ...................... 41 Button programming ...................... 43 Configuring speed dials .......................  44 Using function keys ...................... 44 Busy Lamp Field (BLF) ® .................. 45 Avaya one-X Portal feature support January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 6: Chapter 1: Avaya D100 Overview

    Chapter 1: Avaya D100 overview This document describes the features and settings available on your Avaya D100 SIP Wireless Terminal. The D160 handset is feature-rich with telephony, voicemail, button programming, and conference functionality. The D160 delivers high-quality wireless voice communications to employees who roam within a building or campus.

  • Page 7: Capacity And Performance

    Maximum simultaneous calls per handset 5 calls Average talk time (with new battery) 16 hours Average standby time (with new battery) 168 hours Related links Avaya D100 overview on page 6 January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 8: Chapter 2: D160 Handset Overview

    Mute key Mute the handset microphone. Soft keys (S1–S4) Activate the option listed directly above it on the display. The handset contains four soft keys. Table continues… January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 9: Charge Unit

    To hold the handset upright while it charges. Blue handset LED To indicate when the handset is placed in the charge unit. Blue battery LED To indicate when the battery slot is in use. Table continues… January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 10: Headset

    The following tables describe the icons and soft key options visible on the handset LCD. Status icon Description The handset talk mode icon. This icon is on during an active call and flashes when a call is on hold. Table continues… January 2016 Using IP Office D100 SIP Wireless Terminal...
  • Page 11 To access more soft key item lists (see below). CLog To access the Call Log page. To display the system and local phone directories. Time To display the current time, accessed using the More.. soft key. Table continues… January 2016 Using IP Office D100 SIP Wireless Terminal...
  • Page 12 Use the More.. soft key to access the Config option. To switch to numeric input mode, accessed using the More.. soft key. To switch to alphabetic input mode (the default), accessed using the More.. soft key. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 13: Chapter 3: Setup

    2. At the prompt, enter the extension number provided by your administrator for that device and press the OK soft key. Use the Del soft key to make corrections. Press Cancel to return to the Idle state. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 14: User Logout

    Idle state. If you enter a valid password, logout completes and the display reads Login | Config. Related links Logging in and out on page 13 January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 15: Chapter 4: Configuration

    3. Navigate the list of tone types using the Next and Prev soft keys and select one using the Select soft key. Select Back if you want to return to the previous menu. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 16: User Settings

    For more information, see Making a call from the directory on page 36 and Making a call from the call on page 33. January 2016 Using IP Office D100 SIP Wireless Terminal...
  • Page 17 1. In the User Settings menu, use the Next and Prev soft keys to navigate to Time Format and press Select. The handset display lists the patterns of time display, which are as follows: • 12:00am • 24:00 January 2016 Using IP Office D100 SIP Wireless Terminal...
  • Page 18 See your administrator if you have issues enabling or disabling function key labels. Procedure 1. In the User Settings menu, use the Next or Prev soft keys to navigate to Function Key Label and press Select. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 19: Administrator Settings

    In the Network menu, you can view various network parameters in read-only mode. You can only edit the network settings if you correctly enter the administrator password when prompted. The following submenus are available under the Network menu: • MAC Address • SIP Controller January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 20: Phone Information

    Phone information on page 20 Handset information Procedure 1. Navigate to Phone Information > Handset Information and select one of the following: • Handset Number • Firmware Version • Config Data Version January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 21: Logout

    2. Navigate to Logout using the Next and Prev keys and press Select. The handset display prompts you for confirmation. 3. Press Yes to confirm the logout. Press Back to return to the previous menu. Related links Configuration overview on page 15 January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 22: Chapter 5: Call Operation

    IP Office then determines whether to reject or to allow the call. Please note that the emergency number varies depending on your region. Avaya does not take responsibility for the consequences of emergency calls dialed correctly or otherwise.

  • Page 23: Making Calls

    IP Office treats the call as an unanswered call, sending it to your forward on no answer destination if set, else to voicemail.. Related links Call operation overview on page 22 January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 24: Holding Calls

    1. To switch between calls, press the Calls soft key. The call list will appear on the handset display with appropriate soft keys for each call. 2. Navigate the call list using the Next and Prev soft keys. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 25: Transferring Calls

    25 Unattended call transfer on page 26 Attended call transfer Use the following procedure to transfer a call while ensuring with the recipient that the call transfer is acceptable. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 26: Speed Dialing

    Procedure Press the feature key for the speed dial number that you want to dial. The handset display shows the label for that speed dial and the D100 processes the call. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 27: Hot Desking

    Removing the handset from the charger while a call is active does not result in call termination. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 28: Dialing The Previous Call

    The D100 connects to the IP Office voicemail system. 2. Follow the audio instructions that the IP Office voicemail system provides. 3. Press the On-Hook key at any time to exit. January 2016 Using IP Office D100 SIP Wireless Terminal...
  • Page 29 Call operation overview Related links Call operation overview on page 22 January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 30: Chapter 6: Miscellaneous Options

    While on a call, you can switch between the Handset mode and the Handsfree or Headset modes using the Off-Hook/Handsfree key. The following speaker icon shows on the display while the Handsfree mode is active: January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 31: Speaker Volume

    3. When you are satisfied, allow the handset to display the volume setting without pressing any keys. Pressing either the On-Hook key or the Off-Hook/Handsfree key cancels the Ringer Volume Setting mode. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 32: Chapter 7: Call Logs

    Press Back at any time to return to the previous menu. 3. Navigate the list using the Next and Prev soft keys. View the details of any call in the log using the Select soft key. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 33: Making A Call From The Call Log

    You can save a contact from the call log into the local directory using the following procedure. Procedure 1. Navigate the call log list using the Next and Prev soft keys and select the entry you want to call using the Select soft key. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 34: Deleting Call Logs

    The handset requests confirmation. 4. Press the OK soft key to delete the selected call logs. Press the Back soft key to return to the previous menu. Related links Call logs on page 32 January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 35: Chapter 8: Directory

    • Pressing a different number key jumps to the contact name that starts with the first letter associated with the new key. Procedure 1. In the Idle state, press More.. > Dir. 2. Select the My soft key to view the local directory. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 36: Making A Call From The Directory

    The display prompts you to enter user information. 4. Enter the user name and press the OK soft key. The >> soft key moves the cursor forward. The Del soft key performs a backspace on the previous letter. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 37: Deleting Contacts

    You can only edit contacts saved in the local directory. Use the following procedure. Procedure 1. Select a directory entry from the Directory menu. The handset display provides the entry information. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 38: Searching The Directory

    Once the search is complete, the display shows the matching entries. For multiple search results, the best match appears at the top of the list. Related links Directory on page 35 January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 39: Chapter 9: Features

    Button programming page 41. Button Query Use the Button Query feature to query any of the BtnQy programmable keys to identify the function that has been assigned to that key. Table continues… January 2016 Using IP Office D100 SIP Wireless Terminal...
  • Page 40 You can forward a call in a number of ways and if the call is not answered at the forward destination, it will go to IP Office voicemail, if enabled. Table continues… January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 41: Button Programming

    Note that if you do not press any button for 60 seconds, a timeout activates and forces you out of Feature mode. January 2016 Using IP Office D100 SIP Wireless Terminal...
  • Page 42 Enter the information and proceed to step 5. 5. In the Select feature menu, use the More.. soft key, if necessary, to navigate to the feature you wish to program and select it using the corresponding soft key. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 43: Configuring Speed Dials

    6. The display prompts you for confirmation. Press Yes to continue. 7. Enter the number you wish to speed dial and press Next. 8. Enter a label for the speed dial and press Done. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 44: Using Function Keys

    For information on configuring function keys, see Features on page 39. Note that if you program a feature for the same function key used by the BLF you will overwrite the BLF function set by the administrator. January 2016 Using IP Office D100 SIP Wireless Terminal...

  • Page 45: Avaya One-X

    A permanent phone extension is typically associated with your extension number. You can use that ® phone extension to make and answer your calls regardless of whether you have Avaya one-X Portal for IP Office running or not. Hot desking allows you to assume control of another phone extension so that it uses your extension number and phone system settings.
  • Page 46 ..............22 ethernet ..................6 performance ................7 extension ................phone information ..............power down ................. power up ................prefix dialing .................16 features ..................6 feature soft key ..............function key ..............39, configuration ..............January 2016 Using IP Office D100 SIP Wireless Terminal...
  • Page 47 ................26 telephony ................time display ................30 time display format ...............18 time format ................17 transferring calls ..............unattended call transfer ............user login ................user logout ................user settings ................ voicemail ................28 January 2016 Using IP Office D100 SIP Wireless Terminal...

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