Activating Call Forwarding; Turning Off Call Forwarding; Enabling Call Forwarding When Your Line Is Busy Or You Do Not Answer - Avaya 9621G Instruction Manual

Standard call related features
2. Scroll to choose Send All Calls.
3. Press Select or OK or the corresponding line button to activate the feature.Tap Send All
Calls to activate the feature.

Activating call forwarding

About this task
Use this task to forward your calls to a specified number.
Procedure
1. Press Forward to gain access to the main Forwarding screen.
2. Tap Call Forward.
3. Enter the destination number to which you want to forward your calls.
4. Tap Enter or OK button.
Note:
You can view the call originator when the call forwarding chain has two or more
participants. This feature works if your administrator has configured the related
parameter.

Turning off call forwarding

Procedure
1. Scroll down to the active Call Forward button.
2. Touch the line on which Call Forwarding appears to turn call forwarding off.
When you turn off the Call Forwarding feature, you hear a confirmation tone.
Enabling call forwarding when your line is busy or you do not
answer
About this task
Use this task to set a number to which your calls are forwarded when your line is busy or when
you do not answer a call. You must enter the telephone number where the calls are forwarded
each time you enable this feature.
Procedure
1. From the Phone screen, gain access to the Features menu.
2. Tap Call Fwd Busy/No Ans.
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP
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