Troubleshooting Guide; Rice Is Not Cooked Well - Tiger JPX-W10W Operating Instructions Manual

Troubleshooting Guide

Rice is not cooked well

Check the following points when rice is not cooked well.
● While cooking is in process
The cooking time
Steam leaks Boils over is excessively
long
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Points to be checked
Was the amount of rice, ingredients, and water or the ratio of multi-grain
rice, correct?
P.14, 16, 18, 50
Are there grains of burned rice or water drops adhering to the outside or
bottom of the inner pot, or to the sensors?
P.19, 34 to 36
Are there any grains of rice adhering to gaskets or the brim of the inner pot,
etc.?
P.19, 34 to 36
Was the rice cooker and its parts cleaned sufficiently?
P.34 to 39
Is the inner pot or heating chamber scratched, chipped or cracked?
P.5, 34, 36
Was the lid closed securely?
P.19
Was the rice left in a colander after washing?
Was the correct menu selected?
P.14, 20 to 29
Were ingredients or cereal grains mixed in rice? Or were seasonings mixed
in well?
P.14
Was the rice (other than rinse-free rice) washed sufficiently?
P.17
Was there a power outage halfway?
P.49
● Doneness of rice
Is not cooked Has a hard Has a smell
Is too hard Is too soft
completely center of bran
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Scorch is too
Points to be checked
dark
Was the amount of rice, ingredients, and water or the
ratio of multi-grain rice, correct?
P.14, 16, 18, 50
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Are there grains of burned rice or water drops adhering
to the outside or bottom of the inner pot, or to the
sensors?
P.19, 34 to 39
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Was the rice cooker and its parts cleaned sufficiently?
P.34 to 36
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Is the inner pot scratched, chipped or cracked?
P.5
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Was the lid closed securely?
P.19
Was the rice left in a colander after washing?
Was the correct menu selected?
P.14, 20 to 29
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Were ingredients or cereal grains mixed in rice? Or
were seasonings mixed in well?
P.14
Was the rice (other than rinse-free rice) washed
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sufficiently?
P.17
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Was there a power outage halfway?
P.49
Was hot water (35°C or higher) used to wash the rice
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or adjust the water level?
P.17, 18
Was more than the maximum acceptable amount
cooked?
P.16, 21, 50
Was the rice loosened well?
P.24
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Was cooking done with hard water like mineral water?
Was cooking continued immediately after the initial
cooking?
Were there a lot of cracked grains of rice?
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Was the Timer function used?
Was the rice left soaking in the water too long after
washing?
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Was cooking done with alkaline ionized water (pH 9 or
higher)?
Did you touch the [Start/Rinse-free] key after cooking
without turning off the Keep Warm function while rice is
kept inside?
P.22
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