If Slow Cooking Does Not Go As Expected; Troubleshooting - Tiger JBV-S10W Operating Instructions Manual

14

If Slow Cooking Does Not Go As Expected

Check the following points if you experience a problem with the cooked.
Check point
Problem
Does not boil ● ●
Boils over ● ●
Boils down ●
Reference page 24
36
● ● ●
●
● ●
14, 15,
24
29-30 29-31
15

Troubleshooting

Check the following before requesting repair service.
Symptom
The rice or other foods are not
cooked at all.
Rice was not cooked completely by
the preset time.
The Timer function cannot be set.
●
The display is blurred.
Sounds can be heard during
40
cooking, steaming, or while the Keep
Warm function is on.
An alarm (3 beeps) sounds when the
Timer function is set.
Water or rice has gotten inside the
rice cooker unit.
When setting the present time,
pressing the [Hour] or [Min] key does
not access the time setting mode.
The elapsed Keep Warm time blinks
on the display when the [Hour] key
is pressed while the Keep Warm
function is on.
The present time, preset timer
settings, and elapsed Keep Warm
time are lost when the power plug is
disconnected.
Nothing happens when a key is
pressed.
The lid will not close, or it opens
during cooking.
Check point Action
Is the power plug properly connected Insert the power plug fully into an
to an outlet? outlet.
Does the display show the correct Set the correct present time.
present time?
Check "The cooking time is excessively long" under "If Rice Does Not Cook
Properly" and take the necessary action.
Does the display show the correct Set the correct present time.
present time?
Is "0:00" blinking on the display? Set the present time.
Was the "Synchro-Cooking", The Timer function is not available
"Quick", "Sweet•Mixed", or "Slow under those menus.
Cook•Steam" menu selected?
Was an unacceptable time set? Set a time that is acceptable under
the Timer function.
Are there any grains of burned rice Completely remove all remaining
or any other remaining grains of rice rice.
adhering to gaskets or the brim of
the inner pot?
Is the outer surface of the inner pot Wipe with a dry cloth.
wet?
Do you hear a clicking sound? That is the sound of the
microcomputer controller.
It is not a malfunction.
Do you hear a sound like scraping This is the sound of metal
metal? contracting and rubbing together
due to heat. It is not a malfunction.
Do you hear a sound like boiling It is not a malfunction.
water?
(Only during cooking or steaming)
Do you hear a completely different Contact the place of purchase.
sound from the above?
An alarm will sound if you do not operate the rice cooker within about 30
seconds after pressing the [Timer] key. Continue setting the Timer function.
Water or rice inside the rice cooker unit may cause problems. Contact the
place of purchase.
The time cannot be set during cooking, when the Keep Warm function is
on, when the Timer function is in use.
Was the Keep Warm function used The elapsed Keep Warm time will
continuously for more than 12 blink on the display when the Keep
hours? Warm function has been on for more
than 12 hours.
Was the Keep Warm function used The elapsed Keep Warm time will
continuously for more than 6 hours blink on the display when the Keep
under the "Slow Cook•Steam" Warm function has been on for more
menu? than 6 hours.
Does "0:00" blink on the display The lithium battery has run out.
when the power plug is connected Contact the place of purchase.
again?
Is the power plug properly connected Insert the power plug fully into an
to an outlet? outlet.
Is the Keep Warm lamp on? Press the [KeepWarm/Cancel] key
to turn off the Keep Warm function,
then try the operation again.
Are there any grains of rice adhering Completely remove all remaining
to the upper casing, lid gasket, or rice.
around the hook button?
Reference
page
15
39
33
39
19
14,
29-32
10
10
–
19
–
39
21
25
10
15
15
14,
30-31
37