Tiger JPX-W10W Operating Instructions Manual page 23

Troubleshooting
While cooking rice is in process
Problem Points to be checked
W a s t h e a m o u n t o f r i c e ,
ingredients, and water or the ratio
of multi-grain rice correct?
Are there any grains of rice
adhering to the brim or outside of
the inner pot, sensors or gaskets?
The cooking time is excessively
long. Is the inner pot scratched, chipped
or cracked?
Was the correct menu selected?
(Cooking time differs depending on the menu.)
Was there a power failure?
Operation sound becomes high or The sound of fan changes according to the control during cooking. It is
low. not a malfunction.
Are there any grains of rice
adhering to the brim or outside of
the inner pot, sensors or gaskets?
Are there any grains of rice
adhering to the pressure adjusting
balls of the inner lid, safety valve
and steam cap?
Steam leaks from any other part
than the steam vent.
Is the inner pot scratched, chipped
or cracked?
Are the inner lid and steam cap
set securely?
Is the lid closed securely?
W a s t h e a m o u n t o f r i c e ,
ingredients, and water or the ratio
of multi-grain rice correct?
Did you rinse rice well?
(except for rinse-free rice)
Content boils over.
Are there any grains of rice
adhering to the brim or outside of
the inner pot, sensors or gaskets?
Was the correct menu selected?
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Solution Page
Measure the correct amount of
content and pour the correct P.14, 16, 18, 50
amount of water.
Remove them. P.19, 34 to 36
Purchase a new one at the
―
place of purchase.
P.14, 20 to 29
P.49
―
Remove them.
P.19, 34 to 36
Remove them.
Purchase a new one at the
―
place of purchase.
Securely set them in place. P.37 to 38
Close it securely. P.19
Measure the correct amount of
content and pour the correct P.14, 16, 18, 50
amount of water.
Rinse rice well. P.17
Remove them. P.19, 34 to 36
Select the menu according to
P.14, 20 to 29
the recipe.
Timer cooking
Problem Points to be checked
Touching [Timer] key causes a
sound but does not enable the Does "0:00" blink on the display?
timer setting.
Did you touch the [Start/Rinse-
free] key?
Cooking does not end at the set
Is the clock right?
time.
If the timer setting is shorter than the guide, cooking may not finish at
the set time.
Timer soaking
Problem Points to be checked
Touching [Timer] key causes a
sound but does not enable the Does "0:00" blink on the display?
timer setting.
Cooking does not start when the Did you touch the [Start/Rinse-
set time has passed. free] key?
Just after cooking
Problem Points to be checked
It is natural that rice cooked in a clay pot is partly scorched.
Rice is scorched.
Adjust the scorch level in the heat setting. If the problem persists,
Scorch is light.
adjust the scorch level in the mode adjustment.
Water drops may accumulate in the upper case immediately after
Water drops accumulate on the
cooking or during keeping warm. It is not a malfunction. Wipe them off
upper casing.
with a dry cloth.
Keeping warm
Problem Points to be checked
Was the Keep Warm function used continuously for more than 24
"24" blinks.
hours? "24" blinks if 24 hours have passed.
Selecting "Immediate" causes a
Is the inner pot set in the rice
sound but does not start keeping
cooker?
warm.
Is "KeepWarm Off" or selected?
Rice cannot be kept warm.
Have more than 6 hours passed
after "KeepWarm 6Hours" was
selected?
Solution Page
Set the clock to the right time
P.13, 27
before setting the timer.
Timer setting is not completed
until you touch the [Start/Rinse- P.27
free] key.
Set the right time. P.13
P.26
Solution Page
Set the clock to the right time
P.13, 29
before setting the timer.
Timer setting is not completed
until you touch the [Start/Rinse- P.29
free] key.
Solution Page
P.20 to 22, 48
P.24
Solution Page
P.23
Set the inner pot. P.19
Touch [KeepWarm] key to select
"KeepWarm On" or "KeepWarm P.23
6Hours".
Touch [KeepWarm] key to
P.23
select "KeepWarm On".
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