Printer Configuration - Printronix T2N series User Manual

Thermal label printers
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Printhead Overheat
Ribbon Encoder Err
Ribbon End Err
Note: If Fault Reprint = Enable, the printer will reprint the label that was printing when the fault was
detected.

Printer Configuration

Knowing the current printer configuration is necessary to diagnose and correct unexpected printer
behavior. The Configuration Utility may be used to read the current printer configuration or to print the
configuration by clicking the Print Test Page button. In cases where the Configuration Utility is not
available or unable to communicate with the printer, you may print the configuration by turning off the
printer, then holding down the Feed Key on the Control Panel while turning the printer back on.
The printer has detected that the printhead has overheated.
The printer will continue to monitor the printhead temperature. When
the printhead has sufficiently cooled, the printer will clear the error and
automatically resume printing. No operator intervention is required.
The printer has detected the ribbon supply spindle is not turning:
1. Open the pivoting deck.
2. Verify that the ribbon on the supply spindle is not loose or slack.
3. Verify that the ribbon is loaded correctly on the ribbon supply and
take-up spindles.
4. Verify that the ribbon is not broken between the ribbon supply and
take-up spindles.
5. Close the pivoting deck.
6. Press the Feed Key to clear the error.
7. The printer should advance to the TOF of the next label and
resume printing.
See Note at the end of Table 3 on page 39.
The ribbon sensor cannot detect a ribbon.
The printer has run out of ribbon or the ribbon has broken at the
sensor:
1. Open the pivoting deck.
2. Install new ribbon and verify that the ribbon is loaded correctly on
the ribbon supply and take-up spindles.
3. Verify that the ribbon is threaded properly through the ribbon
sensor.
4. Close the pivoting deck.
5. Press the Feed Key to clear the error.
6. The printer should advance to the TOF of the next label and
resume printing.
See Note at the end of Table 3 on page 39.
39

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