Printronix T2N series User Manual page 41

The printer status from the
Configuration Utility shows
"Cutter Error".
Printer not printing.
Cutter is unable to turn due to
jamming.

Cable is not well connected
to serial or USB interface, or
Ethernet port.

The serial port cable pin
configuration is not pin to pin
connected.
See the "Cutter Error" recovery
procedure on page 37.
1. Reconnect cable to interface.
2. If using serial cable:
a. Replace the cable
with pin to pin
connection.
b. Check the baud rate
setting. The default
setting is 9600, n, 8,
and 1.
3. If using the Ethernet cable:
a. Ensure the Ethernet
RJ-45 connector
green LED is lit.
b. Ensure the Ethernet
RJ-45 connector
amber LED is
blinking.
c. Ensure the printer
has the IP address
when using DHCP
mode.
d. Wait a few seconds
to allow for printer
communication with
the server, then
check the IP address
setting again.
4. Check for the ribbon inked
side out placement.
5. Reload the ribbon.
6. Clean the printhead.
7. Check the print density
setting.
8. The printhead's harness
connector is not properly
connected to the printhead.
Turn off the printer and
reconnect the plug connector
again.
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