Insufficient memory service check
Action
Step 1
Reset the printer, and then navigate to:
Paper Menu > Print Settings > Download Target > Disk
Does the problem remain?
Step 2
If applicable, install extra memory card.
If applicable, make sure that the additional memory card is properly
installed.
Does the problem remain?
Step 3
Check the controller board pins for damage, and replace if
necessary. See
"Controller board removal" on page
Does the problem remain?
Complex page service check
Action
Step 1
Reset the printer, and then navigate to:
Paper Menu > Print Settings > Download Target > Disk
Does the problem remain?
Step 2
Enter the Diagnostics menu, and then navigate to:
PRINTER TESTS > Tray 1 > Single
Does the problem remain?
Step 3
If applicable, install extra memory card.
If applicable, make sure that the additional memory card is properly
installed.
Does the problem remain?
Step 4
Check the controller board pins for damage, and replace if
necessary. See
"Controller board removal" on page
Does the problem remain?
357.
357.
Diagnostic information
161
Yes
No
Go to step 2.
The problem is
solved.
Go to step 3.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
Yes
No
Go to step 2.
The problem is
solved.
Go to step 4.
Go to step 3.
Go to step 4.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
5028