Action
Step 4
Replace the motor (EP drive). See
page
296.
Does the problem remain?
Step 5
Check the imaging kit components and transfer module for
damage or life expiration, and replace if necessary.
Does the problem remain?
Step 6
Check the cables on the motor and on the JCARTP and JCARTS
connectors on the controller board for proper connection.
Are the cables properly connected at both ends?
Step 7
Reconnect the cables.
Does the problem remain?
Step 8
Check the cables for damage, and replace if necessary.
Does the problem remain?
Step 9
Replace the motor (CM developer). See
removal" on page
296.
Does the problem remain?
Step 10
Replace the controller board. See
page
357.
Does the problem remain?
"Motor (EP drive) removal" on
"Motor (EP drive)
"Controller board removal" on
Diagnostic information
187
Yes
No
Go to step 5.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
Go to step 8.
Go to step 7.
Go to step 8.
The problem is
solved.
Go to step 9.
The problem is
solved.
Go to step 10.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
5028