Missing Toner, Developer, Or Photoconductor Service Check - Lexmark CS720 Service Manual

Error code Description
51 Defective flash memory.
52 Flash memory is full.
53 Unformatted flash memory.
54 Serial port or network error.
55 Unsupported option.
56 Parallel, serial, or USB port disabled.
57 Configuration changed – held jobs lost.
58 Too many flash options or trays.
59 Incompatible option or tray.
61 Defective hard disk.
62 Hard disk is full.
63 Unformatted hard disk.
64 Unsupported hard disk format.

Missing toner, developer, or photoconductor service check

Action
Step 1
a
Make sure that the cartridge or photoconductor is properly
installed.
b
Check the error code on the display, and then verify if the
cartridge, developer, or photoconductor is supported.
c
Replace the unsupported supply.
Does the problem remain?
Step 2
Check the HVPS and pogo pin cables for proper connection, and
reseat if necessary.
Does the problem remain?
Action
See "Flash memory failure service check" on
page 162.
See "Insufficient flash memory service check"
on page
See "Flash memory failure service check" on
page 162.
See "Flash memory failure service check" on
page 162.
See "Unsupported internal option service
check" on page 163
See "Disabled port service check" on
page 163.
See "Excess options service check" on
page 164.
See "Incompatible hardware option service
check" on page
See "Hard disk failure service check" on
page 165.
See "Hard disk failure service check" on
page 165.
Format the hard disk.
Format the hard disk.
Diagnostic information
156
162.
165.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
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