Insufficient memory service check
Action
Step 1
Disable the Resource save feature:
Settings > Print Settings > Setup Menu > Resource Save > Off
Does the problem remain?
Step 2
Check the memory card for proper installation.
Is it properly installed?
Step 3
a
Print the Menu settings page:
Settings > Reports > Menu Settings Page
b
POR into the Configuration menu and reset the printer's settings to
factory default:
Configuration Menu > Factory Defaults > Restore Base
c
Remove the memory card.
d
Restart the printer.
Does the error remain?
Printer/cartridge mismatch service check
Action
Step 1
Check if the toner cartridge is supported. Replace with a supported toner
cartridge if necessary.
Does the problem remain?
Step 2
a
Make sure the toner cartridge smart chip contact cable JARW1 is
properly connected to the controller board.
b
Make sure the toner cartridge smart chip contact is free of debris.
c
Check the toner cartridge smart chip contact for damaged pins.
Is it free of damage?
Step 3
Check if the firmware level matches the serial number.
Do they match?
Yes
Go to step 2.
Go to step 3.
Replace the controller
board. See
board removals" on
page
Yes
Go to step 2.
Go to step 3.
Replace the controller
board. See
board removals" on
page
Diagnostic information
91
No
The problem is solved.
Reseat the memory
card.
Replace the memory
"Controller
card.
200.
No
The problem is solved.
Replace the toner
cartridge smart chip
contact. See
cartridge smart chip
contact removal" on
page
204.
Reflash the firmware.
"Controller
200.
4514-6xx
"Toner
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