Excess Options Service Check - Lexmark CS720 Service Manual

Action
Step 3
If applicable, make sure that the option card is supported.
Does the problem remain?
Step 4
Check the controller board pins for damage, and replace if
necessary. See "Controller board removal" on page
Does the problem remain?
Step 5
Make sure that the firmware version installed is the latest, and
update if necessary.
Does the problem remain?

Excess options service check

Action
Step 1
Reset the printer, and then resend the print job.
Does the problem remain?
Step 2
If applicable, make sure that the internal option is supported.
Does the problem remain?
Step 3
a
If applicable, remove all internal options.
b
Reset the printer, and then resend the print job.
Does the problem remain?
Step 4
Check if the number of internal options installed is allowed, and
remove the excess option.
Does the problem remain?
Step 5
Check if the number of input options installed is allowed, and
remove the excess option.
Does the problem remain?
357.
Diagnostic information
164
Yes No
Go to step 4. The problem is
solved.
Go to step 5. The problem is
solved.
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Go to step 6. Go to step 4.
Go to step 5. The problem is
solved.
Go to step 6. The problem is
solved.
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