Paper Jams - Lexmark CS720 Service Manual

Action
Step 6
Check the duplex and MPF paper path exiting tray 1.
Is the paper path free of fragments and contamination?
Step 7
Clean the paper path.
Does the problem remain?
Step 8
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests >
Duplex/MPF
b
Select a setting, and then touch Start.
Does the motor run?
Step 9
Check the cable on the JMTR1 connector on the controller board
for proper connection and damage, and replace if necessary.
Does the problem remain?
Step 10
a
Replace the motor (duplex/MPF). See
removal" on page
b
Perform a duplex or MPF feed test.
Does the problem remain?

241 paper jams

241 paper jam messages
Error code Description
241.12 Paper fed from tray 1 covered the sensor (tray 1
pick) earlier than expected.
241.14 Paper fed from tray 1 cleared the sensor (tray 1
pick) earlier than expected.
241.15 Paper fed from tray 1 never cleared the sensor
(tray 1 pick).
241.16 Paper fed from tray 1 was never detected by the
sensor (tray 1 pick).
"Motor (duplex/MPF)
315.
Diagnostic information
Yes
Go to step 7.
Go to step 8.
Contact the next
level of support.
Go to step 10.
Contact the next
level of support.
Action
See "Sensor (tray 1 pick): Paper arrived too
early service check" on page
See "Sensor (tray 1 pick): Paper arrived too
early service check" on page
See "Sensor (tray 1 pick): Paper failed to
clear service check" on page
See "Sensor (tray 1 pick): Paper failed to
arrive service check" on page
116
5028
No
Go to step 8.
The problem is
solved.
Go to step 9.
The problem is
solved.
The problem is
solved.
120.
120.
117.
118.