Lexmark CS720 Service Manual page 114

Action
Step 15
Check the motor cable for proper connection and damage, and
replace if necessary.
Does the problem remain?
Step 16
a
Replace the motor (550-sheet tray pass‑through). See
(550-sheet tray pass‑through) removal" on page
b
Perform a print job.
Does the problem remain?
Step 17
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests > Pass-
through (tray 3)
b
Touch Start.
Does the motor run?
Step 18
Check the motor cable for proper connection and damage, and
replace if necessary.
Does the problem remain?
Step 19
a
Replace the motor (550-sheet tray pass‑through). See
(550-sheet tray pass‑through) removal" on page
b
Perform a print job.
Does the problem remain?
Sensor (MPF/pass-through) static jam service check
Action
Step 1
a
From the home screen, touch Settings > Device > Preferences.
b
Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
"Motor
376.
"Motor
376.
Diagnostic information
114
Yes No
Go to step 16. The problem is
solved.
Go to step 17. The problem is
solved.
Contact the next Go to step 18.
level of support.
Go to step 19. The problem is
solved.
Contact the next The problem is
level of support. solved.
Yes No
Go to step 3. Go to step 2.
Go to step 3. The problem is
solved.
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