Lexmark CS720 Service Manual page 204

Action
Step 10
Check the motor (tray 1 pick) for proper operation and noise.
a
Remove the tray insert.
b
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests > Pick (tray
1)
c
Select Pick (tray 1) lifting, and then touch Start.
Does the motor run or does it sound normal?
Step 11
Check the motor cable for damage.
Is the cable free of damage?
Step 12
Replace the paper feeder. See
page 373.
Does the problem remain?
Step 13
Reset the printer.
Does the problem remain?
Motor (option tray pick) lifting error service check
Action
Step 1
Reset the printer.
Does the problem remain?
Step 2
Make sure that the tray insert is properly seated or fully inserted.
Does the problem remain?
Step 3
a
Enter the Diagnostics menu, and then navigate to:
Additional input tray diagnostics > Sensor tests
b
Find the sensor (Pick roller index (tray [x])).
Does the sensor status change while toggling the sensor?
"Media feeder removal" on
Diagnostic information
204
Yes No
Go to step 13. Go to step 11.
Go to step 13. Go to step 12.
Go to step 13. The problem is
solved.
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Go to step 8. Go to step 4.
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