Lexmark CS720 Service Manual page 214

Action
Step 5
a
Replace the controller board. See
on page 357.
b
Reset the printer.
Note: If a different error code displays, then go to the service
check for that error code.
Does the problem remain?
Step 6
Print the following:
•
Error log
•
Menu settings page
•
Network settings page
Does the problem remain while printing these pages?
Step 7
Note: Before performing this step, write down the following
information about the file being sent to the printer:
•
Application used
•
Operating system
•
Driver type
•
File type (PCL, PostScript, XPS, etc.)
a
Reattach the communications cable.
b
Reset the printer.
c
Perform a print job.
Does the problem remain?
Step 8
a
Reset the printer.
b
Perform a different print job.
Does the problem remain?
Step 9
a
Upgrade the firmware.
Note: Contact your next level of support for the correct
firmware level to use.
b
Reset the printer.
c
Perform a print job.
Does the problem remain?
"Controller board removal"
Diagnostic information
214
Yes No
Go to step 31. The problem is
solved.
Go to step 31. Go to step 7.
Go to step 8. Go to step 10.
Go to step 9. Go to step 10.
Go to step 31. Go to step 10.
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