Mobile Solutions Module Nfc Service Check - Lexmark CS720 Service Manual

Mobile solutions module NFC service check

Action
Step 1
Check if the control panel is functioning properly.
Is the control panel functioning properly?
Step 2
Replace the control panel.
Does the problem remain?
Step 3
Verify if the mobile device is an Android device that supports NFC
and can read passive NFC tags.
Does the device support NFC and can it read passive NFC tags?
Step 4
Use a mobile device that supports NFC.
Does the problem remain?
Step 5
Make sure that the latest version of the Lexmark Mobile Printing
application is installed on the Android device.
Is the latest version of the application installed?
Step 6
Install the latest version of the Lexmark Mobile Printing application
on the mobile device.
Does the problem remain?
Step 7
Check if the printer has a wireless ISP installed and if it is
functioning properly.
Is the wireless ISP installed and functioning properly?
Step 8
Install or reinstall the wireless ISP in the printer.
Does the problem remain?
Step 9
Verify if WiFi Direct is enabled in the printer.
Is WiFi Direct enabled?
Diagnostic information
228
Yes No
Go to step 3. Go to step 2.
Go to step 3. The problem is
solved.
Go to step 5. Go to step 4.
Go to step 5. The problem is
solved.
Go to step 7. Go to step 6.
Go to step 7. The problem is
solved.
Go to step 9. Go to step 8.
Go to step 9. The problem is
solved.
Go to step 11. Go to step 10.
5028