Maintenance kit service check
Action
Warning—Potential Damage: Do not perform this step if the
printer is on.
a
Replace the required maintenance kit.
b
Reset the maintenance counter:
•
For 300K, enter the Configuration menu, and then navigate
to Reset Maintenance counter > Reset 300K Maintenance
Kit.
•
For 600K, enter the Diagnostics menu, and then navigate
to Reset Maintenance counter > Reset 600K Maintenance
Kit.
Does the problem remain?
Cartridge or photoconductor error service check
Action
Step 1
a
Make sure that the cartridge or photoconductor is installed.
b
Check if the cartridge or photoconductor is supported, and
replace if necessary.
Does the problem remain?
Step 2
a
Make sure that the cartridge or photoconductor is properly
installed.
b
Make sure that the cartridge or photoconductor cables are
properly connected.
Does the problem remain?
Step 3
Check the cartridge or photoconductor contacts for damage, and
replace if necessary.
Does the problem remain?
Step 4
Check the controller board pins for damage, and replace if
necessary. See
"Controller board removal" on page
Does the problem remain?
357.
Diagnostic information
159
Yes
No
Contact the next
The problem is
level of support.
solved.
Yes
No
Go to step 2.
The problem is
solved.
Go to step 3.
The problem is
solved.
Go to step 4.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
5028