Mitsubishi Electric QJ71E71-100 User Manual page 330

Error
code
C102
A response from the SMTP layer could not be received.
H
C103
System error (The OS detected an error.)
H
C104
System error (The OS detected an error.)
H
C105
System error (The OS detected an error.)
H
C106
System error (The OS detected an error.)
H
C110
System error (The OS detected an error.)
H
C111
A response could not be received from the DNS client.
H
328
Error description
• Check if the SMTP server name has been registered in the DNS.
• Delete the SMTP server name and change the setting to the IP
address setting. Then check the operation.
• Check if communications with the SMTP server can be performed
using the PING command.
• Follow the procedure below.
(1) Check if each module is properly mounted on the base unit.
(2) Check if the operating environment of the Ethernet module
conforms to the general specifications of the CPU module.
(3) Check if the power capacity is sufficient.
(4) Check if the hardware is normal according to the manual for
each module.
• If the actions above do not solve the problem, please consult your
local Mitsubishi representative.
• Follow the procedure below.
(1) Check if each module is properly mounted on the base unit.
(2) Check if the operating environment of the Ethernet module
conforms to the general specifications of the CPU module.
(3) Check if the power capacity is sufficient.
(4) Check if the hardware is normal according to the manual for
each module.
If the actions above do not solve the problem, please consult your
local Mitsubishi representative.
• Follow the procedure below.
(1) Check if each module is properly mounted on the base unit.
(2) Check if the operating environment of the Ethernet module
conforms to the general specifications of the CPU module.
(3) Check if the power capacity is sufficient.
(4) Check if the hardware is normal according to the manual for
each module.
If the actions above do not solve the problem, please consult your
local Mitsubishi representative.
• Follow the procedure below.
(1) Check if each module is properly mounted on the base unit.
(2) Check if the operating environment of the Ethernet module
conforms to the general specifications of the CPU module.
(3) Check if the power capacity is sufficient.
(4) Check if the hardware is normal according to the manual for
each module.
If the actions above do not solve the problem, please consult your
local Mitsubishi representative.
• Follow the procedure below.
(1) Check if each module is properly mounted on the base unit.
(2) Check if the operating environment of the Ethernet module
conforms to the general specifications of the CPU module.
(3) Check if the power capacity is sufficient.
(4) Check if the hardware is normal according to the manual for
each module.
If the actions above do not solve the problem, please consult your
local Mitsubishi representative.
• Check the cables and hubs.
• Check if communications with the DNS server can be performed
using the PING command.
Action