Symbol MC909X Integrator Manual page 252

9 - 4 MC909X Integrator Guide
Troubleshooting the Mobile Computer (Continued)
Table 9-1
Problem
The mobile computer
does not accept scan
input.
Cause
Scanning application Verify that the unit is loaded with a scanning application.
is not loaded. See the System Administrator.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between Ensure mobile computer is within proper scanning range.
exit window and bar
code is incorrect.
Mobile computer is Ensure the mobile computer is programmed to accept the
not programmed for type of bar code being scanned.
the bar code.
Mobile computer is If a beep on a good decode is expected and a beep is not
not programmed to heard, check that the application is set to generate a beep
generate a beep. on good decode.
Battery is low. If the scanner stops emitting a laser beam when the trigger
is pressed, check the battery level. When the battery is low,
the scanner shuts off before the mobile computer low
battery condition notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Symbol Technologies.
Solution