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IMPORTANT! If you experience a problem with your vehicle, please contact Consumer Relations.
Problem
Vehicle does not run
Vehicle was running but
suddenly stopped
G Problems and Solutions Guide
Possible Cause
Undercharged battery
Charger is not working
Tripped thermal fuse
Loose wire or loose connectors
Dead battery
Electrical switch damage
Motor damage
Loose wire or loose connectors
Tripped thermal fuse
Solution
Charge the battery. A new battery should have been charged
for at least 18 hours before using the vehicle for the first time.
After first-time use, recharge the battery for at least 14 hours
after each use. Never charge the battery longer than 30 hours.
Check all connectors. Make sure the charger connector is
plugged into the battery, and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is "ON".
There is no sure way to tell if your charger is working unless
you have a volt meter. If you suspect there is a problem with
your charger, contact Consumer Relations.
Each Power Wheels
A thermal fuse may "trip" and shut down operation of the vehicle
if the vehicle is overloaded or the driving conditions too severe.
The fuse will automatically reset itself after approximately
25 seconds, allowing the vehicle to resume normal operation.
To avoid repeated automatic shutdowns, do not overload the
vehicle by exceeding the 54.4 kg (120 lb) maximum weight
capacity or by towing anything behind the vehicle. Do not
drive up hills or run into fixed objects, which can cause the
wheels to stop spinning while power is still being supplied
to the motors. If a thermal fuse continually trips, contact
Consumer Relations.
Check all wires and connectors. Make sure the motor harness
connector is plugged into the battery, and that there are no
loose wires around the motors.
If your battery is old or if you have not followed Battery Care
instructions, your battery may be dead. If you are unsure
whether or not the battery is dead, contact Consumer Relations.
The electrical switches can become corroded due to exposure
to water or moisture, or can jam due to loose dirt, sand or
gravel. Contact Consumer Relations.
Contact Consumer Relations.
Check all wires and connectors. Make sure the motor harness
connector is plugged into the battery, and that there are no
loose wires around the motors.
Each Power Wheels
A thermal fuse may "trip" and shut down operation of the vehicle
if the vehicle is overloaded or the driving conditions too severe.
The fuse will automatically reset itself after approximately
25 seconds, allowing the vehicle to resume normal operation.
To avoid repeated automatic shutdowns, do not overload the
vehicle by exceeding the 54.4 kg (120 lb) maximum weight
capacity or by towing anything behind the vehicle. Do not drive
up hills or run into fixed objects, which can cause the wheels to
stop spinning while power is still being supplied to the motors.
If a thermal fuse continually trips, contact Consumer Relations.
35
®
12 volt battery has a built-in thermal fuse.
®
12 volt battery has a built-in thermal fuse.
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