Troubleshooting Tips - Konica Minolta bizhub pro 1050 User Manual

Troubleshooting Tips

COPIER DOES NOT OPERATE WHEN SUB POWER SWITCH IS ON
Check to be sure power plug is firmly inserted in electrical socket.
Check to be sure main power switch is ON.
Check to see if Weekly Timer function is activated. See p. 2-23 for details.
Check to see if User Authentication is required on the screen. See p. 2-25 for details.
COPY IMAGE IS TOO LIGHT
Manually adjust copy density to darker density.
Check toner message and add toner, if required.
Check paper for dampness. Do not leave paper in copier when humidity is high.
Check to see if Photo, Text, or Low Contrast mode is required.
Check the Density shift.
COPY IMAGE IS TOO DARK
Manually adjust copy density to lighter density.
Check to see if Photo, Text, or Low Contrast mode is required.
Check the Density shift.
COPY IMAGE IS NOT CLEAN OR SHOWS SPOTS
Use clean originals since dirt marks may be copied.
Keep original glass and inner surface of document feeder clean.
Call for service if "Please call service" is displayed in the message area.
Check density indicator and lighten if required.
COPY PAPER MISHANDLES DURING COPYING
Fan copy paper and load it with curl side in proper location. Do not exceed the tray
capacity.
MAGNIFICATION CANNOT BE CHANGED
Reduce & Shift is incompatible with magnification.
Press [Reset] and set desired copying conditions without using Reduce & Shift.
DUPLEX MODES CANNOT BE SELECTED
Fully close ADF, then select the desired duplex mode again.
COPYING DOES NOT BEGIN AFTER PRESSING [Start]
Close Front door and left side door of main body.
Insert or adjust the appropriate paper tray for paper size selected.
Be sure the print quantity is entered.
Close Finisher door/Folding unit door/Large capacity stacker door completely.
COPYING DOES NOT RESUME AFTER MISHANDLED PAPER IS REMOVED
Check copier diagram on touch panel for additional indications of mishandled paper.
COPY QUALITY IS POOR
Check paper for dampness, and replace it if necessary.
Contact your service representative.
USING USER AUTHENTICATION, COPIES CANNOT BE MADE AFTER PASSWORD
IS ENTERED
Check to see if the message "Copy limit reached" is displayed.
Contact the machine manager to reset limit.
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