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Siemens HiPath 1100 Programming Manual

Analog mf telephones.
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HiPath 1100
HiPath 1120
HiPath 1150
HiPath 1190
Analog MF Telephones
Programming Manual

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   Summary of Contents for Siemens HiPath 1100

  • Page 1

    HiPath 1100 HiPath 1120 HiPath 1150 HiPath 1190 Analog MF Telephones Programming Manual...

  • Page 2: Introduction

    This Certificate defines the terms and conditions of the warranty provided by Siemens. About This Programming Manual This User Manual describes how to program the HiPath 1100 systems. It also describes all the programming codes and functions provided by your system. Some functions may not be available with your system.

  • Page 3: Important Notes

    Do not install the system or telephone sets where there may be a risk of explosion. To ensure optimal performance and operation use only original accesso- ries manufactured by Siemens. Never open the system or dismantle any of the telephones. If you have any problems, ask for assistance from your System Administrator.

  • Page 4: How To Use This Manual

    System support technician The system’s support technician is generally the person responsible for programming your HiPath 1100. The sys- tem’s support technician is equipped with the appropri- ate tools and information to do this.

  • Page 5: Table Of Contents

    Introduction Introduction Introduction ........2 About This Programming Manual ......2 Important Notes .

  • Page 6

    Introduction External line settings......41 Groups of external lines........41 Overflow for a group of external lines .

  • Page 7

    Introduction Callback/urgent call activation for timeout ..... . . 68 Caller ID by name/number........68 Override.

  • Page 8

    Introduction DISA ........95 DISA permission .

  • Page 9

    Introduction Remote administration ........116 Service call .

  • Page 10

    Introduction Digital trunk settings ......148 S0 module ..........148 S0 ports .

  • Page 11

    TAC Smart - Telephony Advanced Control ..185 HiPath 1100 Manager ......186 HiPath 1100 ADSL Manager .

  • Page 12

    Introduction VMIe protocol .......192 Index........194 Setup and Installation .

  • Page 13: Features And Options

    Features and options Features and options The HiPath 1100 family has a basic configuration, but the systems can be reconfigured to increase their capacities and functions through optional expansion modules, adapting it to your business needs. The list below shows different types of access, optional modules, and expansion modules and a table showing the capacities for each system.

  • Page 14

    LAN interface together on the same slot page 165. In HiPath 1100 V7.0, there is a LIM module (ADSL expansion board) and the ADSL modem can be mounted optionally on this slot. - HiPath 1120: SLIMC module and SADSLIM module;...

  • Page 15

    Features and options Modules and their capabilities During system installation, please consider characteristics, recommendations and limita- tions of the modules that will comprise the final set (See Service manual). Basic configuration: HiPath 1120 HiPath 1150 HiPath 1190 Analog trunks Analog extensions KS system telephone interface Expansion modules EB 010...

  • Page 16

    Features and options 8 KS 4 KS 8 KS 16 optiPoint System Telephones (8 master + 8 optiPoint 16 optiPoint (KS + optiPoint) 8 Slave) (4 master + 4 slave) (8 master + 8 Slave) 24 KS (CD 16 Module) Digital line with TME1 / S 30/10 45/20...

  • Page 17: Programming Mode

    Step by step Programming mode You can change the default settings of the HiPath 1100 to fit your needs. An MF-type or system telephone can be used for this purpose, or a PC with the HiPath 1100 Manager administration software installed page 186).

  • Page 18: Flexible Numbering

    The pre-programmed parameters for the system num- bering plan, and the features access codes as well may have their numbers changed to fit their communication platform using the management software HiPath 1100 Manager. For this procedure, please call the system technical support.

  • Page 19: Exiting Programming Mode

    Programming mode Step by step Canceling a Setting’s Configuration • You can cancel the configuration of a setting at any time by pressing the "#" key. The program will then revert back to the initial screen of the programming mode. Exiting a setting’s configuration There are three different ways to finalize the configura- tion of a setting.

  • Page 20: Important Settings

    Important settings Step by step Important settings Some settings may be modified right from the begin- ning. In most cases, however, we recommend using the default settings. If you need to change any settings, see the following chapters. Language Defines the language for displaying messages on the system telephone display.

  • Page 21

    Important settings Step by step The system restarts after the change is made. Code Table for Countries and groups of Countries. Code Group Countries Display Language Brazil Brazil Portuguese (default) Bolivia Spanish Paraguay Spanish Argentina Argentina Spanish Portugal Portugal Portuguese Chile Chile Spanish...

  • Page 22

    Important settings Step by step Code Group Countries Display Language IM French Algeria French Cameroon Ivory Coast Lebanon Morocco Senegal Tunisia China China English Malaysia Malaysia English Singapore Singapore English Thailand Thailand English Greece Greece English India India English Pakistan Pakistan English Spain...

  • Page 23: Dialing Mode On An Analog Trunk

    Important settings Step by step [1] For Bolivia and Paraguay, set "01=Brazil" for country/country group then "02=Spanish" for language. [2] For Indonesia set "08=Intern. Spanish" for country/group of coun- tries. then "03=English" for language. Dialing mode on an analog trunk This features specifies the dialing mode to be used over an analog trunk (DP or MF).

  • Page 24: Analog Line Attendants

    Important settings Step by step Press this key. Initial status for programming mode. Example: 801 and 802 external lines are programmed as part of the 890 group of lines. When using code 002, Extension 11/101 is as- signed to group 890. This means that when the "0"...

  • Page 25

    Important settings Step by step Enter the extension numbers (e.g., 11/101) or call groups that should signal when receiving calls from the specified external line (up to 10 extensions or 1 group). Press this key. Initial status for programming mode. To assign an extension as an attendant for different lines, repeat the programming steps.

  • Page 26: Phonebook/speed Dial

    (see Alphanumeric Search in the User Manual). To insert an interdigit pause you must enter the "P" char- acter using the HiPath 1100 Manager or pressing the Redial key using a system telephone (See page 101). Numbers stored in the Speed dial phonebook can be re- trieved by entering their assigned speed-dial number.

  • Page 27: Class Of Service (cos)

    Important settings Step by step Class of service (COS) You can assign one of eight classes of service (COS) to each telephone page 32). It is possible, therefore, to block outgoing calls to certain external numbers or to allow calls to some of those numbers only.

  • Page 28: Permission List

    Important settings Step by step Enter the denied list number you want to delete. Enter the list entry of the number to be denied access. Enter the number that will be denied access (up to 16 digits). Warning: Enter the number without the external access code.

  • Page 29: Default Permission And Denied Lists

    Important settings Step by step Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the number for the permission list. Enter the phonebook entry number for the number to be allowed access. Enter the number that will be allowed access (up to 16 digits).

  • Page 30

    Important settings Step by step Country Permission Denied list list Portugal Chile Venezuela Mexico Vietnam IM Spanish 190 IM English French (IM) China Malaysia Singapore 1800 #571# 1608 Thailand Greece 0800 India Pakistan Spain 1003 Russia Ukraine Peru...

  • Page 31: Permission For Using Speed Dial Numbers Without Cos Analysis

    Important settings Step by step Country Permission Denied list list Philippines Canada South Afri- Turkey 0900 Latvia 0900 Lithuania 0900 Italy 0900 Australia 0900 France 3010 3040 3611 0800 0810 0269 0820 0508 0825 0590 083605 0594 0596 Korea Permission for using speed dial numbers without COS analysis Allows users with a class without permission to make external calls using the speed dialing phonebook.

  • Page 32: Assigning A Class Of Service (cos)

    Important settings Step by step Enter the programming code. To activate/deactivate the permission: = Activated = Deactivated (default) Initial status for programming mode. Assigning a class of service (COS) Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the number for the group of external lines (e.g., 0, 890...899).

  • Page 33

    Important settings Step by step Enter the extensions (e.g., 11/101) to which the COS se- lected will be assigned. Press this key. Initial status for programming mode. To assign a COS to additional lines, repeat the program- ming steps described above. The default for all exten- sions is "77 ."...

  • Page 34: Special Class Of Service For A Blocked Extension

    Important settings Step by step Special class of service for a blocked exten- sion This allows you to switch a blocked extension (with an electronic lock) to any class of service. Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the extension number (e.g.

  • Page 35

    Important settings Step by step The system administrator is responsible for maintaining the balance of the Classes of Ser- vice used by an extension that is blocked or free. This prevents an extension with a restricted ser- vice from having free access when the lock is not activated and then keep an unrestricted category when the lock is activated.

  • Page 36: Cos Changeover

    Important settings Step by step COS changeover You can allow or deny a temporary COS changeover from an extension to a different extension. Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the extension number (e.g., 11/101). To allow/deny COS changeover: = Allowed = Denied (default)

  • Page 37: Carrier Selection Mode: Lcr Or Acs

    Important settings Step by step Press this key. Initial status for programming mode. The attendant console does not receive "Direct message to the speakerphone" and it must not belong to any associated group. Only the first attendant Console will be called for digit 9.

  • Page 38: Example For Lcr Settings On A Local Network

    Important settings Step by step Enter the programming code. Activate/Disable Tone: = Activated = Deactivated (default) Initial status for programming mode. This feature only works on ISDN lines. Example for LCR settings on a local network This example shows the sequence for creating and dis- tributing destinations: "National"...

  • Page 39: Connection Of Gsm/sip Boxes With Lcr Access

    Important settings Step by step Connection of GSM/SIP boxes with LCR access GSM boxes work as if the call were sent from a GSM cell phone and the SIP boxes work as if the call were made using a PC. Thus the call can be sent by the cheapest route according to the analysis of the destina- tion of the call using the rule configured in the LCR.

  • Page 40: Time For Lcr Fallback

    Important settings Step by step Time for LCR fallback This configures the routing time to the default carrier defined in that rule of the LCR (See Manager - A31003- K1160-M810-*, LCR). Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the time for the exchange (from 05 to 30 sec- onds).

  • Page 41: External Line Settings

    891 group of external lines. It is possible to insert pauses into the conversion rules (Consult the Hi- Path 1100 Manager help file). You must program the conversion rules using the HiPath 1100 Manager. ACS does not affect emergency numbers when the user dials directly. External line settings...

  • Page 42: Overflow For A Group Of External Lines

    External line settings Step by step Overflow for a group of external lines This feature makes a second group of external lines available in the event the lines in the first group are busy. The availability of the second group of external lines depends on the extension’s class of service.

  • Page 43: Seizure Priority By Type Of External Line

    External line settings Step by step Seizure priority by type of external line External lines can be accessed using Code 0 or the code for the group of lines (e.g: 890). If the switch has analog and digital lines, you can configure the type of line that will be given priority.

  • Page 44

    External line settings Step by step HiPath 1100 systems are capable of receiving Caller ID information through FSK and DTMF protocols over ana- log lines. This service must be activated by the local car- rier. The default setting depends on the country.

  • Page 45: External Line Call Direction

    External line settings Step by step External line call direction When a user tries to access a line, lines that have been previously programmed as outgoing are given priority. If an incoming call is received over that line, however, it will come through as usual.

  • Page 46: Reseizure Timeout For An External Line

    External line settings Step by step Enter the next number for the analog trunk. Press this key. Initial status for programming mode. When the line is programmed directly, the de- fault duration of the flash of the line is 240ms and when the line is programmed with another PABX system, the default duration of the flash is 100ms.

  • Page 47: Coefficient For An Analog Trunk

    External line settings Step by step Enter the programming code. Enter a length of time (05 to 20 seconds). Initial status for programming mode. Default: • 13 seconds for Argentina, • 04 seconds for Korea and • 06 seconds for all other countries. Coefficient for an analog trunk If the appropriate impedance value or type of external line is available, the quality of transmission and recep-...

  • Page 48: Type Of Answering Signal

    External line settings Step by step Type of answering signal When a carrier provides this facility, the ticketing pro- cess occurs in real time. That is, when the called party answers/hangs up, the public exchange sends a signal to the system to initiate/end call detail report. Required: Programming mode must be activated (*95 31994).

  • Page 49: Dial Tone Detection

    External line settings Step by step Dial tone detection If Dial tone detection is activated on an analog line, the number dialed will be stored and will only be sent to the external line after the extension detects a dial tone from the local carrier.

  • Page 50: Operation As Satellite Pabx

    External line connection. This feature determines if an analog trunk connected to one of the HiPath 1100 systems is also connected to a local carrier or another PABX. Required: Programming mode must be activated (*95 31994).

  • Page 51: False Tone

    = Deactivated for Argentina, Korea and India = Activated for all other countries (default) Initial status for programming mode. If LCR (configured via the HiPath 1100 Manager) or Emergency numbers is activated, the user will hear a false tone. Internal access code for automatic...

  • Page 52: External Analog Present

    External line settings Step by step Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter an access code consisting of a maximum of 5 dig- its. Initial status for programming mode. Default access code table by country Country Code Spain...

  • Page 53: Line

    Programming an extension Step by step In the case of an ISDN trunk, if the setting is con- figured as absent, two interfaces will be deacti- vated. For digital lines (E1 CAS/S2) you must also pro- gram a TME1 module using the E1 Trunk Manag- er (E1 CAS) and S2M Maintenance (S2) applica- tions.

  • Page 54: Alert Ring Timeout For Pickup Groups

    Programming an extension Step by step Enter the programming code. de . ej Enter the number of the Pickup group (01 to 16). Configure extensions for a Pickup group (e.g., 11/101). Press this key. Initial status for programming mode. You can also add extensions to an existing Pickup group.

  • Page 55: Call Forwarding Within A Call Group (cg)

    Programming an extension Step by step In the default configuration the first 10 extensions in Hi- Path 1100 systems belong to Call group 770. Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the Call group number (770 to 779). Enter the extension numbers (up to 10 extensions - e.g., 11/101) to be included in the subscriber group.

  • Page 56: Ucd Subscriber Groups

    Programming an extension Step by step Press this key. Initial status for programming mode. External call forwarding to a group member should not be used if ""Call deflection" on page 154" (Code 228) for that member is activat- ed. This does not work for analog lines. In this case, the system does not receive any in- formation about the forwarded call having been answered or not.

  • Page 57: Collect Call Barring For A Ucd Subscriber Group

    Programming an extension Step by step Deleting Extensions from a UCD subscriber group Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the UCD subscriber group number (790 to 799). Deletes all extensions in the UCD subscriber group. Press this key.

  • Page 58: Message Waiting For Ucd Queue

    Programming an extension Step by step Message waiting for UCD queue This feature enables assigning a message or Music On Hold for a UCD group extension when all extensions in the group are busy. Required: Programming mode must be activated (*95 31994).

  • Page 59: Time For Message Waiting Connection To A Ucd Queue

    Programming an extension Step by step Time for message waiting connection to a UCD queue This allows you to specify a timeout for routing calls to a waiting queue in the event that agents are busy or un- available. Different timeouts can be set for each UCD group. The default setting is for playing a message immediately or as soon as a call is placed in a queue.

  • Page 60: Round-robin Distribution Of Calls To Agents

    Programming an extension Step by step Press this key. Initial status for programming mode. Deleting an overflow call destination Enter the programming code. Enter the UCD subscriber group number (790 to 799). Deletes the overflow call destination. Enter the next UCD subscriber group number. Press this key.

  • Page 61: Time For Agent's Notes

    Programming an extension Step by step Time for agent’s Notes Upon ending a UCD call an agent may need to make some notes. This features allows you to set a period of time for the agent to leave the group and make notes about the call undisturbed.

  • Page 62: Agent Status After Signaling Timeout

    Programming an extension Step by step Agent status after signaling timeout. Allows you to identify agent’s status at the end of the signaling timeout. By default, once the signaling timeout expires the call is transferred to a different group member and the agent becomes unavailable (see User Manual - available/un- available agent for a UCD group).

  • Page 63: Cascaded Call Forwarding Partner

    Programming an extension Step by step • Number 1 configured with unconditional call for- warding to number 2 and with call forward no an- swer to number 4, and number 2 configured with unconditional call forwarding to number 3 and with call forward no answer to number 5: a call to number 1 will be forwarded to number 3, and if number 3 does not answer, the call will be forwarded to num-...

  • Page 64: Time In A Ucd Queue

    Programming an extension Step by step Time in a UCD queue This setting specifies the maximum length of time a call is allowed to remain in a UCD queue. Once the time expires, the call is disconnected or for- warded to a UCD overflow call extension. The default setting for a call to remain in a queue is 1 minute.

  • Page 65: Minimum Time For Ucd Queue On Hold Message

    Programming an extension Step by step Minimum time for UCD queue on hold mes- sage This setting specifies a minimum length of time until a message is played for calls waiting in a UCD queue. Required: Programming mode must be activated (*95 31994).

  • Page 66: Search Mode For Hunt Groups

    Programming an extension Step by step Press this key. Initial status for programming mode. Deleting extensions from Hunt groups Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the Hunt group number (780 to 789) Delete all extensions in the Hunt group. Press this key.

  • Page 67: Timeout Within A Hunt Group

    Programming an extension Step by step Timeout within a Hunt group This sets a time interval in which the external or internal call must be answered by the member of the group. Dif- ferent times may be set for each group. If the call for- warding times out before the member of the group an- swers, the call will ring consecutively in the other free extensions of the group.

  • Page 68: Callback/urgent Call Activation For Timeout

    Programming an extension Step by step When the ""Call deflection" on page 154" feature (Code 228) is activated, there should not be ex- ternal call forwarding to an extension that is a member of a group. (does not work on analog lines) In this case, the system does not receive any in- formation about the forwarded call having been...

  • Page 69: Override

    Programming an extension Step by step = Number only Initial status for programming mode. Override This settings allows an extension to override another extension when there is a conversation in progress. When this is done, the call that is overridden receives a warning tone.

  • Page 70: Caller Id For Analog Extension (clip)

    Programming an extension Step by step Activate/Disable permission for Silent monitoring of a specific extension: = Activated = Deactivated (default) Enter the next extension number. Press this key. Initial status for programming mode. On Profiset 3030 telephones, the MUTE option is automatically activated with Silent monitoring.

  • Page 71: Hide Group Prefix

    Programming an extension Step by step = DTMF prior to ringing = DTMF during ringing = FSK before ringing (Default for Korea) = FSK during ringing = FSK prior to ringing or during a conversation (default for France) = FSK during ringing or a conversation Enter the next analog extension number.

  • Page 72: Electronic Lock Password

    Programming an extension Step by step Enter the next analog extension number Press this key. Initial status for programming mode. To enable this feature, analog extensions must be configured for CLIP . Electronic lock password This option allows you to set a 5-digit password to pro- tect an extension against unauthorized use.

  • Page 73: Conditional Forwarding Limited By Extension

    Programming an extension Step by step Required: Programming mode must be activated (*95 31994). Enter the programming code. de . mm Enter the length of time (01 to 99 in cycles of 5 seconds) where 01 = 5 seconds... 06 = 30 seconds (default). Initial status for programming mode.

  • Page 74: External Cfw

    Programming an extension Step by step Conditional call forwarding has priority over an unconditional call forwarding. Conditional call forwarding is not available for S extensions. function: The extension has external CFW and the system is connected to a PC running a TAPI application.

  • Page 75: Permission For Conditional Call Forwarding

    Programming an extension Step by step To enable or deactivate permission for call forwarding - Busy: = Activated = Deactivated (default) Enter the next extension number Press this key. Initial status for programming mode. Urgent call and callback when busy facilities do not work when call forwarding - busy and call for- ward no answer are activated.

  • Page 76: Flash Detection Time

    Programming an extension Step by step The Dialing mode designates the dialing method as pulse (DP), tone (DTMF) or automatic detection. Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the extension number (e.g., 12/102). d . f Enter the code for the dialing mode: = Automatic identification (default) = Pulse (DP)

  • Page 77: Overflow Extension

    Programming an extension Step by step Press this key. Initial status for programming mode. The system allows automatic detection of the flash time using the "Flash detection time on the extension - *9495" feature - see User Manual. Overflow extension An overflow extension receives calls when the exten- sion called is not available.

  • Page 78: Hotline

    Programming an extension Step by step Hotline With this feature a number entered in the speed dialing phonebook can be called automatically as soon as the handset is lifted without having to dial it manually. An administrative extension (11/101), an overflow exten- sion or a door opener extension cannot be configured as a Hotline.

  • Page 79: Warmline

    Programming an extension Step by step Press this key. Initial status for programming mode. Warmline Specify the length of time the extension should wait to call the first number configured as a Hotline. Assuming the timeout is 9 seconds, the call will be made 9 sec- onds after the handset is lifted.

  • Page 80: Assigned Group

    Programming an extension Step by step Assigned group With this feature you can associate several extensions to one Executive telephone. There are 8 groups avail- able with 16 extensions for each group. An associated group is assigned to each master telephone. To ensure proper operation all extensions must have system tele- phones installed.

  • Page 81: Extension Coefficient

    Programming an extension Step by step = for the HiPath 1150 = for the HiPath 1190 Enter the extension number (e.g. 12/102) to which you want to assign the CD port. Enter the next number for the CD port and extension. Press this key.

  • Page 82: External Message Waiting Indicator (mwi)

    External Message Waiting Indicator (MWI) When voice mail services are provided by a local carrier, the HiPath 1100 enables a feature called Message Wait- ing Indicator (MWI) on the voice mail server. With this feature, a group of extensions called an External MWI...

  • Page 83: External Mwi Group

    Programming an extension Step by step = Disable (default) Initial status for programming mode. External MWI group The extensions configured for this group receive a Mes- sage Waiting Indicator (MWI) signal from the external voice mail server. By default, no extension is configured. Required: Programming mode must be activated (*95 31994).

  • Page 84: Collect Call Barring By Extension

    Programming an extension Step by step Enter an MSN (up to 20 digits). Press this key. Initial status for programming mode. Collect call barring by extension When this blocking is activated, the system automati- cally rejects all incoming collect calls over a digiital line; calls received over an analog line are rejected only at the moment they are answered.

  • Page 85: Type Of Equipment Connected To The Extension

    Programming an extension Step by step Type of equipment connected to the extension This setting specifies the type of equipment that is con- nected to extension slot A/B or S Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the extension number (e.g.

  • Page 86: Pulses For Call Charges On An Analog Extension

    Programming an extension Step by step Press this key. Initial status for programming mode. If the telephone does not have a microphone (e.g. analog telephones, optiPoint Entry and Ba- sic) the subscriber hears a busy signal when pro- gramming the code. Pulses for call charges on an analog ex- tension This sends pulses to be charged for calls on an analog...

  • Page 87: Timer For Outgoing External Calls

    Programming an extension Step by step Timer for outgoing external calls This setting specifies a maximum time for the duration of an outgoing external call for each extension. The time count starts upon connection of a call and it never restarts while the call is in progress (e.g., when there is a transfer).

  • Page 88: Activate/disable Timeout For External Calls

    Programming an extension Step by step This defines a time limit for making external calls on each extension. In other words, when the total time of the external calls made reaches the time limit set for calls underway, these calls will be interrupted and no further calls may be made until more time "credit"...

  • Page 89: Defining Timeout For External Calls

    Programming an extension Step by step Defining timeout for external calls Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the extension number (e.g. 11/101). Enter the length of time for the duration of external calls for the specified extension (00000 to 64800 in 5-second cycles), where 00000 = 0 seconds (default) ...

  • Page 90: Trunk

    Programming an extension Step by step Answering timeout for a second atten- dant for calls received over an analog trunk This consists of a time period (in seconds) during which an incoming call rings at the first attendant of an exter- nal line.

  • Page 91: Modem Extension

    Programming an extension Step by step Modem extension This setting specifies the extension where the modem will be connected for serial remote access. By default, no extension is configured. Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the extension number (e.g.

  • Page 92: Elapsed Timeout For External-to-external Connection

    Programming an extension Step by step Elapsed timeout for external-to-exter- nal connection It allows configuring a timeout between two external calls when no other extension is involved in the call. The user hears a warning tone before the timeout ex- pires.

  • Page 93: Disconnect Timeout After And External-to-external Transfer

    Programming an extension Step by step Disconnect timeout after and external- to-external transfer With this option you can specify a period of time for dis- connecting an external call. This option applies when at least one external line is an analog line and the call is transferred (Code 091) or forwarded (*11) to an external destination by an authorized extension.

  • Page 94: Transfer When Extension Is Busy

    Programming an extension Step by step Transfer when extension is busy This setting allows transferring a call when an extension is busy. A warning tone can be heard on the background at the extension that receives the transfer, meaning that there is a call waiting.

  • Page 95: Disa

    DISA Step by step When option 0 (Automatic ID) is selected, the ac- tivation of this feature may impact the program- ming of the Dialing mode. It is recommended that you reconfigure the Dialing Mode (Pulse or Tone) for the extensions). DISA This settings allows you to make an external call from an external telephone (as if it was an extension) through...

  • Page 96: Disa Permission

    DISA Step by step DISA permission This setting specifies an extension for using the DISA feature. Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the extension number (e.g. 11/101). Activate/Disable a DISA permission for an extension: = Activated = Deactivated (default) Enter the next extension number.

  • Page 97: Disa External Line

    DISA Step by step DISA external line Configures an external line for DISA answering mode. The system allows only one DISA call. When there is a DISA call in progress, a second call to a DISA external line or one with a DISA answering mode is treated as a regular call.

  • Page 98: General Settings

    General settings Step by step General settings Music on Hold You can enter music for external calls that are placed on hold (MOH) using a music source: • Internal: The caller on hold hears music generated by the system; • External: The caller hears music from an external music source (e.g., a radio) connected directly to the system’s external music input;...

  • Page 99: Music Source For The Moh Group

    General settings Step by step Select group 1 or 2. Enter the extension numbers (e.g., 11/101). Press this key. Initial status for programming mode. Deleting Extensions in a group Required: Programming mode must be activated (*95 31994). Enter the programming code. Select group 1 or 2.

  • Page 100: External Music Source - Extension Assignment

    General settings Step by step Press this key. Initial status for programming mode. Deleting an extension Required: Programming mode must be activated (*95 31994). Enter the programming code. Select group 1 or 2. Deletes the music source extension. Press this key. Initial status for programming mode.

  • Page 101: Interdigit Pause Time Setting

    General settings Step by step Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the length of time (01 to 99 seconds) for external monitoring. The default setting is 10 seconds. Initial status for programming mode. Interdigit pause time setting This allows you to configure a pause ("P") between MF digits.

  • Page 102: Types Of Caller Lists

    General settings Step by step To insert an interdigit pause you must enter the "P" character using the HP 1100 Manager or pressing the Redial Key using a system tele- phone. Each "P" character inserts a 2-second pause (de- fault) in the connection. A longer pause can be in- serted by entering more than one character (for example, for a 4-second pause enter "PP") The first "P#"...

  • Page 103: Date/time - Manual Setting

    General settings Step by step Digits configured with this feature cannot be dialed when using a caller list. For example, The following number is stored in the caller list: 0893415000 and the digits specified for suppression are 089 (area code). When an external call is made from a caller list, the sys- tem dials only the number 3415000.

  • Page 104: Automatic Update Of Date/time

    General settings Step by step When you restore the default setting (99), the date the SW was generated will be displayed. The time displayed will be 12:00. Automatic update of date/time This setting allows automatic synchronization of the system’s date and time through the local carrier, during an external call.

  • Page 105: Billing

    MSN numbers must be programmed and must have attendants. Billing On HiPath 1100 systems, the Billing facility (Call cost limit by extension) is only available for digital trunks (ISDN and CAS). Please consult your local carrier to know if this service is provided.

  • Page 106: Call Charge Factor For Extensions

    General settings Step by step The default setting specifies that each pulse be multi- plied by 1 for both factors. Required: Programming mode must be activated (*95 31994). Enter the programming code. Select a call charge factor: = Factor 1 = Factor 2 ddd .

  • Page 107: Call Cost Limit For An Extension

    General settings Step by step Enter the programming code. Enter the extension number (e.g. 11/101). Enter the maximum amount that can be spent by the extension (up to 9 digits). Enter the decimal separator position (0 to 3) Examples: – for R$ 0.12: 000000012 and 2 (comma position) –...

  • Page 108: Updating The Software

    General settings Step by step Initial status for programming mode. If 31 is entered, the Call Charge limit will be reset to the last day of each month. Updating the software Sw information This displays information about the system’s software. To view this information use a system telephone with a display.

  • Page 109: Activating A Software Update

    General settings Step by step Enter the programming code. Initial status for programming mode. Activating a software update This feature allows you to update the system’s software automatically over an ISDN network on a scheduled date. Required: Programming mode must be activated (*95 31994).

  • Page 110: Time For Sw Update

    General settings Step by step Time for SW Update This setting specifies the time of day for starting the data transfer on the specified day. The default setting specifies the time for the update process at 00:00 hours. Required: Programming mode must be activated (*95 31994).

  • Page 111

    General settings Step by step Initial status for programming mode.

  • Page 112: Uploading The Sw Update

    General settings Step by step Uploading the SW update This setting specifies when the data downloaded will be uploaded to the system’s memory. While this upload is in progress (lasting approximately 3 minutes), the telephone remains out of service. The default setting specifies for data to be transferred at 00:00 hours.

  • Page 113: Restoring Default Settings

    General settings Step by step Independently from the system password, an additional password can be defined for enabling/deenabling differ- ent features (e.g., night service, relays). The default password is "31994." This password can be changed. Required: Programming mode must be activated (*95 31994).

  • Page 114: Emergency Numbers

    General settings Step by step When an alarm is triggered, the HiPath 1120 makes a call using speed dialing entry #249. The phone number assigned to this entry is called. Once a connection is es- tablished, the sequence of digits configured in this set- ting is repeated at 6-second intervals (for DTMF).

  • Page 115: Lists Of Emergency Numbers

    General settings Step by step Lists of emergency numbers The default configuration is set to: Country Emergency num- Name bers Brazil Police Fire Department Portugal Emergency Spain Emergency Latvia Lithuania Italy Australia Emergency England Emergency Servic- France SAMU Police Fire Department Emergency Korea Module Detection...

  • Page 116: Remote Administration

    General settings Step by step = Recognizes all slots (default) = Recognizes the specific slot Press this key. Initial status for programming mode. When the "00" option is selected, the system detects the components as described on page 17. This means that if a numbering sequence for analog lines/extensions has previously been configured, it will be changed when an S Module or a TME1 Module is...

  • Page 117: Remote Software Update

    General settings Step by step Enter the number for technical support. Confirm. Wait for a confirmation tone. Remote software update If authorized, the software can be update remotely. qmhei Enter this code. Wait for a confirmation tone. The software is sent by the service center. Remote operation mode This specifies the remote updating of the software.

  • Page 118: External Number Configuration

    General settings Step by step External number configuration This specifies external numbers (Service MSN without external access code 0) that are able to perform Re- mote Administration. The default configuration does not specify an MSN. Required: Programming mode must be activated (*95 31994).

  • Page 119

    General settings Step by step Required: Programming mode must be activated (*95 31994). Enter the programming code. dde . ehd Enter MSN slot (001 ... 140). Press the key to remove it. Initial status for programming mode.

  • Page 120: Without Msn Verification

    = Activated = Deactivated (default) Initial status for programming mode. Remote administration via dtmf With this feature you can configure the HiPath 1100 re- motely with an MF telephone. Required: Programming mode must be activated (*95 31994). Enter the programming code.

  • Page 121: Ending Remote Administration

    If the system is connected through a serial cable to a PC with access to the telephone system, the programming can also be made using a modem in conjunction with the HiPath 1100 Manager. Refer to the instructions provided in the Help file. Ending remote administration Required: The remote telephone is in programming mode.

  • Page 122: Assigning A Temporary Msn

    General settings Step by step dde . ehd Enter MSN slot (001 ... 140). e . h Select a ring type for the selected MSN. Initial status for programming mode. Assigning a temporary MSN This feature allows you to use a temporary MSN from your own directory to make an external call.

  • Page 123: Remote Administration Password Through An Msn

    Remote administration password through an MSN This setting allows you to specify a password so that all incoming calls from a remote HiPath 1100 Manager that provides the correct password can be authorized to ex- ecute remote administration. In the default configura- tion, no password is set.

  • Page 124

    General settings Step by step This programming code should be used in case the warning message "NBR. MAX. KEY DIAL EXCED" is shown on the display when connecting a console (opti- Point key module or optiPoint BLF) to an optiPoint 500 telephone set or enabling a virtual keypad (See User Manual - A31003-K1160-B802-*-* ) on the system tele- phone (KS).

  • Page 125: Pabx Trace Log

    PABX during a certain period. This code allows you to configure the profiles to be moni- tored using the trace. The trace can be started/ended using the HiPath 1100 Manager or the feature codes (see User Manual). The default setting is trace not configured.

  • Page 126: Entrance Telephone

    Entrance telephone Step by step Entrance telephone The HiPath 1100 can be connected to 2 different types of entrance telephone: • The internal entrance telephone, which uses a con- nection interface between the door device and the PABX (for example, TFE) •...

  • Page 127: Door Lock

    Entrance telephone Step by step Press this key. Initial status for programming mode. 1. By default, no slot is set as an entrance tele- phone. 2. Each module of the TFE interface allows only one entrance telephone to be connected. 3.

  • Page 128: Permission To Open The Door

    Entrance telephone Step by step = Day = Night Enter the extension number (e.g. 12/102) to answer calls from the entrance telephone. qp.qp Dial the next extension number (up to 10 extensions). Press this key. Initial status for programming mode. Deleting DID Extensions Required: Programming mode must be activated (*95 31994).

  • Page 129: External Door Extension

    DTMF signals. Consult the external door extension manual to check available settings. Go to the HiPath 1100 Manager folder - Ad- vanced/System Settings/General - "External en- trance telephone" and enter the information on the entrance telephone device for the device to...

  • Page 130: Report

    Report Step by step Report Information about calls received and made is stored in the system’s memory HiPath 1100. CDR records can be reviewed in the following manner: • By using a PC or printer connected through a serial interface.

  • Page 131

    – Set the Hyper Terminal in TCP/IP mode with the IP of the ADSL expansion board (ADSL, SLIMC, SADSLIM, LIMC or ADSLIM modules): HiPath 1100 V6.0 - ADSL Module (Default IP 10.0.0.1) and the port (9366); HiPath 1100 V7.0 - SLIMC, SADSLIM, LIMC or ADSLIM modules (Default IP 192.168.254.253)

  • Page 132

    Report Step by step If ADSL Connection mode is not being used to issue tickets, we recommend that you deactivate the "Cable Printing" checkbox in the HiPath1100 Man- ager. To provide accurate call details, you must update system’s time date information page 103).

  • Page 133

    Report Step by step • Type of Call (I): 1 = Incoming call 2 = Outgoing call 5 = Transferred incoming call 6 = Transferred outgoing call 7 = 3-way conference with incoming call 8 = 3-way conference with outgoing call * = Incoming call, not yet answered •...

  • Page 134: Ticket Account Codes

    Manual Functions used during a call - account code, in the ). If account codes have not been configured in advance using the HiPath 1100 Manager (See account codes - A31003-K1270-M100-*), only ten-digit account codes will be accepted in analog and S telephones.

  • Page 135: Account Code Type

    When account code confirmation is activated, only ac- count codes that have been configured previously may be used (account codes must be set using HiPath 1100 Manager). If an invalid account code is typed in, a neg- ative tone will sound or a message will be displayed.

  • Page 136: Data Transmission Rate

    Report Step by step Data transmission rate The system can be connected to a PC or printer with a V.24 adapter to display or print the ticketing report page 130). The communication speed can be set to ensure proper data transfer. Required: Programming mode must be activated (*95 31994).

  • Page 137: Call Detail Report For Incoming Calls

    Report Step by step Call detail report for incoming calls If the system is activated for Caller ID over digital (E1 CAS or S2 access) or analog lines activated by a local carrier, the call information will be displayed on the call detail report.

  • Page 138: Call Detail Report Through Serial Interface

    Report Step by step In the default setting a digit sequence is not configured. Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the sequence of digits (up to 4) for the numbers to be recorded. Wait for a confirmation tone.

  • Page 139: Fax/did

    The following is an example of a recorded message: "You have reached Siemens. Dial the extension number you would like to reach: 22 for sales department or 23 for technical sup- port." If no valid MF signal is detected within 10 sec-...

  • Page 140: Answering Menu

    Fax/DID. When no signal is detected the conversation proceeds as usual. Answering menu The HiPath 1100 lets you create a customized call an- swering menu transferring the call to an extension or a group, depending on the number entered. A call is transferred to a preconfigured destination after 3 seconds.

  • Page 141: Recording A Greeting

    Fax/DID Step by step Type in the extension number, group, relay on/off or re- mote configuration associated to the number (e.g.: 12/ 780). Select the next digit for call forwarding. Press this key. Initial status for programming mode. To remove an option Required: Programming mode must be activated (*95 31994).

  • Page 142

    Fax/DID Step by step = Fax Mode - Greeting for business hours (up to 24 seconds) = Fax Mode - Greeting for night service (up to 24 seconds) = Fax Mode - - Message for transferring calls (maximum of 16 seconds) = DID Mode - Greeting announcement for busi- ness hours (maximum of 32 seconds) = DID Mode - Greeting announcement for night...

  • Page 143: Call Answering Mode Configuration

    Fax/DID Step by step Call answering mode Configuration The Fax/DID Module’s Auto-answering mode must be configured individually for each analog and digital line. To activate Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter a number for an external analog or digital line (e.g., 801).

  • Page 144: Fax Reception Extension

    Fax/DID Step by step Fax reception extension After the detection of a fax signal, the Fax/DID Module can transfer a call to a preconfigured extension. The DID Mode does not need to be configured for this feature. Required: Programming mode must be activated (*95 31994).

  • Page 145: Collect Call Barring For Fax/did

    Fax/DID Step by step Collect call barring for Fax/DID When this blocking is activated, the system automati- cally rejects all incoming collect calls to a Fax/DID over a digital line. Calls received over an analog line are re- jected only at the moment they are answered. Call bar- ring will not work for calls transferred to a Fax/DID.

  • Page 146: Msn Answering For Fax/did

    Fax/DID Step by step MSN Answering for Fax/DID This setting specifies a Fax/DID answering mode for each MSN number. Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter MSN slot (001 ... 140). Select an answering mode for MSN: = deactivated (default) = Fax = Attendant...

  • Page 147: Releasing Fax/did After A Timeout

    When a Fax/DID Module is answering 8 calls simulta- neously, the next call will receive a ring signal generated by the local carrier until the HiPath 1100 answers the call. If the timeout specified for this feature is shorter than the local carrier’s timeout, the call can be routed in...

  • Page 148: Digital Trunk Settings

    Digital trunk settings HiPath 1100 systems can be equipped with digital trunks by installing an S (ISDN access) and a TME1 (E1 CAS or S2 access) module).

  • Page 149: S0 Ports

    Digital trunk settings Step by step ports This setting specifies the operating mode for the S module, maximizing the system’s port usage. This option is best for the HiPath 1190 due to its high port capacity. The goal is to obtain the greatest possible extension numbers/external lines allowed according to the following port detection rules: •...

  • Page 150: Operation Mode For S0 Line

    Digital trunk settings Step by step Press this key. Initial status for programming mode. Operation Mode for S Line This setting specifies the type of connection between the S Module digital lines and the local carrier. The con- nection can be Point-to-Point or Point-to-Multipoint or S Bus.

  • Page 151: Symmetric/asymmetric Call

    Digital trunk settings Step by step Symmetric/Asymmetric Call This setting configures the system for symmetric or asymmetric calls. Check with your local carrier to know which operating mode should be configured for your system. Required: Programming mode must be activated (*95 31994).

  • Page 152: Notify

    Digital trunk settings Step by step dd . de = For the HiPath 1120 (The Position of port 00 is only for the external line - PP or PMP) dd . dh = For the HiPath 1150; dd . dh = For the HiPath 1190 (For the second module, place position 11 and port from 00 ...

  • Page 153: Assigning A Digital Line To An Msn

    Digital trunk settings Step by step For information on which ISDN functions can be con- trolled on your country, ask your local carrier. Required: Programming mode must be activated (*95 31994). Enter the programming code. Activate/Deactivates the Automatic Keypad: = Activated = Deactivated (default) Initial status for programming mode.

  • Page 154: Msn Automatic Internal Distribution

    Required: Programming mode must be activated (*95 31994). Enter the programming code. To activate/deactivate call deflection over the public net- work. = Activated - uses the public network = Deactivated - uses the system HiPath 1100 (de- fault) Initial status for programming mode.

  • Page 155: Isdn Layer 1

    1100, B channels are not need- The local carrier can send to the HiPath 1100 in- formation about the forwarded call billing. If external call forwarding cannot be carried out through Call Deflection to the public network, it will be carried out by the system.

  • Page 156: Isdn Layer 2

    Digital trunk settings Step by step ISDN Layer 2 Allows you to change certain default ISDN settings for specified countries. Required: Programming mode must be activated (*95 31994). Enter the programming code. , Enter the S module slot on the system Enter the slot for the S module slot: dd .

  • Page 157: No Div.leg Info" For Isdn Line

    Digital trunk settings Step by step dd . dh = For the HiPath 1150 dd . dh = For theHiPath 1190 (For the second module, place position 11 and port from 00 ... 04). Master/Slave. = Master = Slave Initial status for programming mode. "No DIV.LEG info"...

  • Page 158: Tme1 Module

    Digital trunk settings Step by step Initial status for programming mode. This feature only works in ISDN lines in PP or PMP mode and only with T-Reference Point. TME1 module The TME1 module can be configured to operate with E1 CAS access or S2 access.

  • Page 159: E1 Cas Access

    Digital trunk settings Step by step E1 CAS access E1 CAS access allows the system to use Caller ID and direct dialing to extensions, reducing the number of lost calls and simplifying access for the user. The HiPath 1150 can be equipped with one TME1 module (config- ured for up to 15 standard channels or 20 expanded channels) and the HiPath 1190 with two TME1 mod- ules.

  • Page 160: External Line Prefix

    Digital trunk settings Step by step External line prefix This setting specifies the prefix for the PABX external lines, for domestic and international calls. By default, the type of a programmed call is not specified. Required: Programming mode must be activated (*95 31994).

  • Page 161: Automatic Msn Assignment Via Local Carrier

    When this facility is activated external line MSNs can be automatically registered. When you press the Scan button on the HiPath 1100 Manager (Basic -> MSN -> Settings -> Browse Button - for further information, see the Help file), a message is sent to the local carrier requesting the MSNs.

  • Page 162

    Digital trunk settings Step by step Enter the external number slot. Select a period of time: = Day service = Night service = Day service, second attendant = Night service, second attendant Enter the extensions or call groups (CG, HG or UCD - up to 10 extensions per group.

  • Page 163: Busy Signal

    Digital trunk settings Step by step Busy signal This features allows all telephones in the "busy signal" group to automatically switch to a busy signal when an extension of the group (that activate this feature) has a call in progress. External calls no longer ring (caller hears a busy signal).

  • Page 164: Local Area Code Filter

    Digital trunk settings Step by step Local area code filter When a call is received, the local area code (LAC) serves as a filter for the number entered and determines its type. By default, no number is set. Required: Programming mode must be activated (*95 31994).

  • Page 165: Adsl Expansion Boards

    ADSL access, dis- pensing with the need for an external ADSL modem or HUB. The HiPath 1100 can interact via the LAN network with the applications used in your administration, such as: HiPath 1100 Manager, SNMP services, Interaction Cen- ter Smart, Raters, etc.

  • Page 166: Adsl Module

    ADSL expansion boards Step by step ADSL Module This is a previous version used initially on HiPath 1100 V6.0 equipped with ADSL modem functions and LAN interface on the same board. The parameters required for this to work correctly must be set using the administration software ”HiPath 1100...

  • Page 167: Default Configuration Of The Lan Interface

    MF dialing capability. EVM is configured and activated by technical personnel through the HiPath 1100 Manager administration soft- ware or a programming extension. An EVM Module can operate simultaneously...

  • Page 168: Duration Of Greeting Messages

    EVM module Step by step • Mailboxes can be configured automatically or by the user. • Capability for message/music playback before an- swering. • Up to two different greetings. • Manual or day/night service greeting selection. • Context-sensitive user’s guide •...

  • Page 169: Mailbox Language

    EVM module Step by step Mailbox language Use this setting to select the language to be used for the mailboxes. Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the code for the country or group of countries as shown on the table below (e.g., "06"...

  • Page 170: Max. Number Of Auto-configurable Mailboxes

    EVM module Step by step Code Language Default English (US) Spanish (INT) French (Can- ada) Korean Flemish (Bel- gium) Portuguese (Brazil) Chinese Turkish If you select a language that is not available for the EVM interface, the setting will default to En- glish.

  • Page 171: Mailbox Assignments

    EVM module Step by step Initial status for programming mode. Mailbox assignments When attendants are used for MSNs, this feature as- signs mailboxes to users’ extension slots or virtual EVM ports. Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the number of the mailbox you would like to se- lect.

  • Page 172: Enabling Mailbox Recording

    EVM module Step by step Enabling mailbox recording This setting allows you to record a greeting or a mes- sage to be played by the EVM. Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the number of the mailbox you would like to se- lect.

  • Page 173: Mailbox Greeting Configuration

    EVM module Step by step Mailbox greeting configuration This setting specifies the type of greeting to be used for a specific mailbox when the Type of greeting for a mail- box features is configured as "Manual" (Option 1, Code 206). Required: Programming mode must be activated (*95 31994).

  • Page 174: Message Mode

    = Greeting 2 Press this key. Initial status for programming mode. System number This setting specifies the HiPath 1100 number to be used when the system operates in a Point-to-Point (PP) environment. Required: Programming mode must be activated (*95 31994).

  • Page 175: Type Of System Number

    EVM module Step by step Enter the programming code. Enter a number with a maximum of 10 digits (e.g., for 3415565 you can specify 341). Wait for a confirmation tone. Wait 5 seconds Initial status for programming mode. Type of system number This setting specifies how an MSN configuration must be sent.

  • Page 176: Voice Mail Group

    EVM module Step by step Voice mail group This setting specifies the UCD group to be used by the system. Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the UCD subscriber group number (790 to 799). Press this key to delete a specified group.

  • Page 177: Greeting For An Analog Trunk

    Relay and sensor on the HiPath 1120 Step by step Select the audio quality option desired: = Best quality for greetings and messages = High quality or greetings / Best for messages (de- fault) = Hig quality for greetings and messages Initial status for programming mode.

  • Page 178

    Relay and sensor on the HiPath 1120 Step by step • Dialing a number from the speed dialing directory and enabling a relay • Sending a message (with the EVM Module) The activation logic based on the initial position of the sensor contacts and its resulting actions are program- mable.

  • Page 179: Sensor Function Configuration

    Relay and sensor on the HiPath 1120 Step by step Sensor function configuration Required: Programming mode must be activated (*95 31994). Enter the programming code. Select the sensor’s function: = Deactivate the sensor function (default) = Dial the number specified in "Number dialed by sensor activation"...

  • Page 180: Time Between Attempts For Activating The Sensor

    Relay and sensor on the HiPath 1120 Step by step Time between attempts for activating the sensor This setting specifies a timeout after which a new at- tempt is made to call an internal or external number, as- suming that the line was busy on the previous attempt. The default setting is 3 minutes.

  • Page 181: Number Dialed By Sensor Activation

    Relay and sensor on the HiPath 1120 Step by step Number dialed by sensor activation This setting specifies the number to be automatically called when a specific sensor is activated. The number to be dialed when the sensor is activated is stored in the system speed dialing phonebook in entry 249.

  • Page 182: Dtmf Signals For The Sensor

    Relay and sensor on the HiPath 1120 Step by step DTMF signals for the sensor This setting specifies a number sequence that is con- verted to DTMF signals and sent after a call is an- swered. The number to be called must be specified in "Number dialed by sensor activation"...

  • Page 183: Relay

    Relay and sensor on the HiPath 1120 Step by step Relay The relay can be activated via the sensor, assuming that the sensor is configured. It can be activated manually or automatically after a specified time. When the relay is activated, the contacts end.

  • Page 184: Timer To Deactivate The Relay

    Interaction Center Smart Step by step Timer to deactivate the relay Required: Programming mode must be activated (*95 31994). Enter the programming code. Enter the length of time (000 to 255) that the relay must remain closed. One unit equals 0.5 seconds. The default is "002"...

  • Page 185: Tac Smart - Telephony Advanced Control

    TAC Smart - Telephony Advanced Control Step by step Monitor - A tool that provides continuous tracking of services for real time management of agents, queued calls, group statistics including the number of calls an- swered, calls abandoned. Analyst - gives the supervisor complete flexibility to analyse statistics of answering by group or agent for specific periods of time.

  • Page 186: Hipath 1100 Manager

    HiPath 1100 appli- cations are being removed. A HiPath 1100 Version 5.2 and 6.0 PABX can be managed using HiPath 1100 Version 7 .0, as these versions are compatible.

  • Page 187

    Step by step Offline programming mode: allows you to view, • edit and store a HiPath 1100 database on a PC that is not currently connected to the PABX and later transfer it to it. You can also update the HiPath 1100 software using the HiPath 1100 Software Update then store the database with the system’s settings.

  • Page 188: Hipath 1100 Adsl Manager

    It allows you to view, edit and update your system’s configuration. For more details on how to configure an ADSL module, see the topics in the Help file of the HiPath 1100 ADSL Manager software. Siemens Admin Console This is an administrative program for programming SLIMC, SADSLIM, LIMC and ADSLIM modules.

  • Page 189

    Siemens Admin Console Step by step – Default User - admin – Password - 31994 Info Tab Shows general information on the module. Status Tab Shows information on the status of the connections: • LAN configuration • Available physical connections •...

  • Page 190: Configuring The Speedstream 4100 Modem

    Configuring the SpeedStream 4100 modem Once you have installed the ADSL access to you provid- er and the connections to HiPath 1100, you may need to adjust the parameters of the SADSLIM (HiPath 1120) and ADSLIM (HiPath 1150/1190) modules of the ADSL modem.

  • Page 191: S2m Maintenance

    For further details on how to configure a TME1 module refer to the program’s “Help” system. The availability of administrative softwares Hi- Path 1100 Manager, HiPath 1100 ADSL Manager, S2M software and E1 Trunk Manager for our cli- ents is subject to undergoing a technical course for prospective users.

  • Page 192: Vmie Protocol

    VMIe protocol Step by step VMIe protocol Voice mail analog connections require the VMIe proto- col (Voice mail Interface - extended). Voice mail commu- nication takes place via DTMF signals that contain the following information: Type of Call (TOC) Required Fixed size: 4 characters Format: “***n”...

  • Page 193

    Sys- tem they can be re-programmed. Please check items " Deenabling the Internal MWI #68" and "Activating the Internal MWI Internal *68" in the HiPath 1100 System Manager "System Settings - Service Code" folder. Example: 1.

  • Page 194: Index

    Index Call detail report manager ...... 130 Index Call detail report through serial interface Call forwarding configured for Call group ringing ............55 Account code confirmation ....135 Call forwarding within a Hunt group (HG) Account code type ........135 ..............

  • Page 195

    .... 168 enabling recording for a mailbox ..172 greeting for an analog trunk ....177 Mailbox assignments ......171 HiPath 1100 ADSL Manager ....188 mailbox assignments ......176 HiPath 1100 System Manager ....186 mailbox greeting configuration ..173...

  • Page 196

    .... 230 Layer 2 ........... 156 Programming mode ........17 Pulses for call charges on an analog exten- sion ............... 86 LAN interface - Siemens Admin Console LAN interface" field ........165 Recording a greeting ....... 141 Language ............. 20 Relay ............

  • Page 197

    Index Satellite PABX Timer ..........50 external line connection for outgoing external calls ......50 ..... 87 second external access code Timer for outgoing external calls ....50 Seizure priority enabling/deactivating ......87 by type of external line TME1 ......43 ............

  • Page 198: Setup And Installation

    Setup and Installation Setup and Installation This chapter provides basic instructions and describes procedures for set- ting up the HiPath 1120 and HiPath 1150. Due to the size of the HiPath 1190 system and the many configuration options installation documentation must be kept by qualified technical personnel only.

  • Page 199: Required Tools

    Setup and Installation Required Tools HiPath 1120 Package Contents...

  • Page 200: Optional Modules

    Setup and Installation Optional modules Version CND...

  • Page 201: Setup And Installation

    Setup and Installation Setup and Installation...

  • Page 202

    Setup and Installation...

  • Page 203

    Setup and Installation...

  • Page 204: Opening The System

    Setup and Installation Opening the system Removing the Motherboard (MB)

  • Page 205: Lower Modules Music, Eb 200/204, Lan Interface And S0

    Setup and Installation Lower modules Music, EB 200/204, LAN interface and S...

  • Page 206: Master And Satellite Modules

    Setup and Installation Version CND Master and Satellite Modules...

  • Page 207: Upper Modules Ctr-u

    Setup and Installation Version CND Upper modules CTR-U , EVM and EB 200/204 P0/E P0/E...

  • Page 208: Baby Board Vdc Module

    Setup and Installation Version CND Baby Board VDC module...

  • Page 209: Connections To The Motherboard (mb)

    Setup and Installation Version CND Connections to the Motherboard (MB)

  • Page 210

    Setup and Installation Version CND...

  • Page 211: Connections To The Adsl Expansion Boards

    Setup and Installation Connections to the ADSL expansion boards...

  • Page 212: Connections To The U

    Setup and Installation Version CND Connections to the U module P0/E...

  • Page 213: Connections To The Lower Eb 200/204 Music Modules

    Setup and Installation Version CND Connections to the lower EB 200/204 Music modules...

  • Page 214: Connections To The S0 Module

    Setup and Installation Version CND Connections to the S module...

  • Page 215: Technical Data

    Setup and Installation Technical Data Dimensions (Length x Depth x Height) 14.17" x 11.33" x 2.53" (360 x 288 x 64.4 Weight: 2.64 lb (1.2 kg) Input Voltage: 220V/60Hz Maximum current: 197mA Supply voltage: 127V/60Hz Maximum current: 331mA Supply voltage: 110V/60Hz Maximum current: 381mA...

  • Page 216: Hipath 1150

    Setup and Installation HiPath 1150 Package Contents...

  • Page 217: Setup And Installation

    Setup and Installation Setup and Installation...

  • Page 218: Power Supply

    Setup and Installation Power Supply...

  • Page 219: View Of Module Slots

    Setup and Installation View of Module Slots HiPath 1150 Slot 3 Slot 1 Slot 4 Slot 2 Side view of the power supply...

  • Page 220: Ctr-u P0/e

    Setup and Installation CTR-U Module P0/E EVM Module...

  • Page 221: Installing Expansion And Optional Modules

    Setup and Installation Installing expansion and optional modules...

  • Page 222

    Setup and Installation Power Supply...

  • Page 223: Example Of A Configuration

    Setup and Installation Example of a configuration 1) EB210/206 Modules only/206; 2) EB210 module only 210; 3) To install a system telephone, use a CD pair and a position of extension A/B; Battery...

  • Page 224: Installing The Adsl, Tme1, U

    Setup and Installation Installing the ADSL, TME1, U and S modules P0/E...

  • Page 225: Adsl Expansion Boards

    Setup and Installation ADSL expansion boards These can only be installed in slots 3 or 4 in the HiPath 1150 ( page 219) and in slot 2 in the HiPath 1190. module The S module can only be installed in Slot 3 on the HiPath 1150 page 219) and Slots 1 and/or 11 on the HiPath 1190.

  • Page 226: Tme1 Module

    Setup and Installation TME1 module The TME1 module can only be installed in slot 3 ( page 219). Warning: Do not touch the administration serial interface connector of the TME1 module before disconnecting all analog extensions and external line connectors. Failure to follow this procedure may ex- pose the user to dangerous voltages.

  • Page 227: Evm Module

    Setup and Installation EVM Module The EVM module is connected to the MB of the // systems HiPath 1150 page 219 ). CTR-U Module P0/E The CTR-U module is connected to the MB of the HiPath 1150 systems P0/E page 219 ).

  • Page 228: Technical Data

    Setup and Installation Technical Data Dimensions 18.50" x 14.56" x 2.83" (470 x 370 x 72 (Length x Depth x Height) mm (1150 = 3.93"/100 mm) Weight HiPath 1150: 8.04 lb/9.36 lb (3.65 kg/4.25 kg) Maximum current: 1.5 A Supply voltage: 110 - 230 V, Full Scale, 50/60Hz Battery: Type:...

  • Page 229

    Setup and Installation Model S30817-Q936-C282 2.1 Settings • ON: Works as a pager OFF: Works as an entrance telephone. • ON: Deactivates the timeout for paging. OFF: Activates a 15-second timeout for paging. • J3 to J8 Not used Aspects to Consider •...

  • Page 230: Summary Of Programming Codes

    Summary of programming codes Summary of programming codes qmi p Start the programming mode: Password: 31994 + Code Programmed Function Code Default Settings Important settings page 20 Dialing mode on an analog trunk page 23 2 (MF) for analog lines Default access to a group of external 0 for all extensions lines...

  • Page 231

    Summary of programming codes Programmed Function Code Default Settings Seizure priority by type of external line page 43 194 1 (standalone) Analog trunk seizure protocol page 43 2 - Canada 1 - Other countries Caller ID for analog lines page 43 Depending on the country External line call direction page 45...

  • Page 232

    Summary of programming codes Programmed Function Code Default Settings Alert ring timeout for Pickup groups page 54 (deactivated) Callback/urgent call activation for # (deactivated) timeout page 68 Caller ID by name/number page 68 1 - Name and number UCD subscriber groups page 56 None Collect call barring for a UCD subscriber...

  • Page 233

    Summary of programming codes Programmed Function Code Default Settings Caller ID for analog extension (CLIP) page 70 0 - for all extensions 3 - for all extensions (Ko- rea) 5 - for all extensions (France FT) Electronic lock password page 72 00000 Timeout for call forward no answer page 72...

  • Page 234

    Summary of programming codes Programmed Function Code Default Settings Type of equipment connected to the 0 - Normal (telephone) extension page 85 Auto-answering mode page 85 # (deactivated) Pulses for call charges on an analog # (deactivated) extension page 86 Timer for outgoing external calls page 87 36 - (180 seconds)

  • Page 235

    Summary of programming codes Programmed Function Code Default Settings MSN DISA page 96 None DISA external line page 97 1 - Never General settings page 98 Music on Hold page 98 3 - Internal Assigning extensions to MOH groups page 98 None Music source for the MOH group page 99...

  • Page 236

    Summary of programming codes Programmed Function Code Default Settings Time for SW Update page 110 00:00 External number for updating the None software page 110 Frequency for SW Update page 110 01 - Monthly Uploading the SW update page 112 00:00 Setting a System Password page 112...

  • Page 237

    Summary of programming codes Programmed Function Code Default Settings PABX Trace log page 125 None Entrance telephone page 126 Configuring an internal entrance # (deactivated) telephone page 126 Internal entrance telephone # (deactivated) Door lock page 127 Internal entrance telephone Extension 11/101 DIDs for entrance telephones page 127...

  • Page 238

    Summary of programming codes Programmed Function Code Default Settings Releasing Fax/DID after a timeout page 147 06 (30 seconds) Digital trunk settings page 148 S0 ports page 149 1 - External line and exten- sion Operation Mode for S0 Line page 150 1 - For the first PP port 3 - For all others: S...

  • Page 239

    Summary of programming codes Programmed Function Code Default Settings Default configuration of the LAN ADSL module interface page 167 IP 10.0.0.1 SLIMC, SADSLIM, LIMC and ADSLIM modules - IP of the modem: 192.168.254.254 -IP of the module: 192.168.254.253 EVM module page 167 Duration of greeting messages page 168...

  • Page 240

    Summary of programming codes Programmed Function Code Default Settings Relay and sensor on the HiPath 1120 page 177 Sensor function configuration page 179 0 - deactivated Sensor activation logic page 179 0 - NC Time between attempts for activating the 03 (3 minutes) sensor page 180...

  • Page 241

    An obligation to provide the respective characteristics shall only exist Subject to availability. Right of modification reserved. if expressly agreed in the terms of the contract. All trademarks are the property of Siemens Enterprise 26.01.07 V6.0 Communications GmbH & Co. KG or their respective owners.

This manual also for:

Hipath 1120, Hipath 1150, Hipath 1190

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