Double Feed And Printout Skewed Service Check - Lexmark CS310 Service Manual

Action
Step 9
•
For 550 input option, replace the optional 550-sheet drawer.
•
For 650 input option, replace the optional 650-sheet duo drawer.
Does this fix the problem?
Step 10
a
Turn off the printer.
b
Remove the rear cover. See
c
Disconnect the cable at JOPT1 on the controller board.
d
Turn the printer on.
e
Measure the voltages below:
JOPT1:
• Pin 2: Ground
• Pin 3: Ground
• Pin 5: +24 V dc
• Pin 6: Ground
•
Pin 7: +5 V dc
•
Pin 9: Ground
•
Pin 10: Ground
Are the voltages correct?

Double feed and printout skewed service check

Action
Step 1
a
Fan the media.
b
Verify the proper tray settings for the media.
c
Check the condition of the multipurpose feeder pick tires.
d
Make sure the tray is fully inserted.
e
Make sure the paper tray guides are set correctly.
Does the error remain?
Step 2
Is the machine using both 650 and 550 input option tray?
Yes
Problem resolved.
Contact your next level
of support.
Yes
Go to step 2.
Go to step 3.
Diagnostic information
144
5027
No
Go to step 10.
Replace the controller
board. See "Controller
board removal" on
page 291.
No
Problem resolved.
Go to step 4.