Option And Media Size Not Recognized Service Check - Lexmark CS310 Service Manual

Option and media size not recognized service check

Action
Step 1
a
POR the printer.
b
Reseat the printer from the input option and make sure it is installed
correctly.
c
Make sure the input option configuration is supported for that printer.
Refer to the Input Option Configuration Guide.
Does the error remain?
Step 2
Is the machine using both 650 and 550 input option tray?
Step 3
a
Make sure the sequence of the input option trays is correct. The 650
option tray should be in tray 2, and the 550 option tray should be in
tray 3.
b
Bring the printer into the Diagnostics Menu.
c
Navigate to Feed Test > Tray # > Single Feed Test.
d
Run a continuous feed test (feed at least 5 pages).
Does the feed test run successfully on each option?
Step 4
Isolate the problem. Verify the problem by installing only one input option
to the printer at a time.
a
Bring the printer into the Diagnostics Menu.
b
Navigate to Feed Test > Tray # > Single Feed Test.
Does the feed test run successfully on each option?
Yes
Go to step 2.
Go to step 3.
Go to step 8.
Go to step 8.
Diagnostic information
142
5027
No
Problem resolved.
Go to step 4.
Go to step 4.
Go to step 5.